Flipkart Complaints & Reviews

Due to her has high number of parcels he is not giving the home delivery of product . His [protected]

Poco x2 not return automatically cancelled.
One time replacement but now no replacement no return please solve me issue.

On 28 August 2020, I received a defective product even after multiple chats with the customer care they r simply refusing to refund my money and putting everything on the faulty return policy. They r trying to fool customer for their money in these covid times. They r also refusing to take action against the seller and are taking seller side through their faulty policy

Hi,

This complaint is with reference to order number: od[protected].
My relative had placed order of lg ledtv (32 inch) on behalf of me on flipkart on 6th aug, 2020 by paying amount of inr 12, 746/- via credit card. Expected date of tv delivery was 18th aug, 2020 and delivery address was in beed district in maharashtra. On 16th aug we had got update from gati courier that "product undelivered due to mismatch in address & pincode". My delivery address is of small town in beed and it is correctly added on flipkart portal but gati attempted deliver somewhere in aurangabad in maharashtra which was visible under flipkart order tracking. There was no phone call/sms received either to my relative or me from gati courier before they tried to deliver tv.in fact they did not try to deliver tv to my address in beed.

My relative had called up flipkart customer care on 16th aug to inform about non-delivery of tv and lodged complaint with flipkart. The team had assured him that tv would be delivered to my address in beed district but it did not happen at all. As per the product tracking status shown on gati website, they tried to deliver tv again on 18th and 21st aug in aurangabad itself which was wrong address. Again there was no phone call receieved to us from gati on all 3 occassions. On website of gati courier they updated status as
"undelivered due to customer/consignee refusing to accept delivery"
Which is totally false and rubbish. Again there was no delivery attempted by gati courier to my delivery address in beed. We had informed flipkart about this issue muliples times from 16th aug till 24th aug. Flipkart had promised that my complaint will be resolved by 9 pm on 24th aug but there was no reponse recieved from flipkart.

We had called flipkart again on morning of 25th aug and flipkart team told us to wait till same day evening. Suddenly after few hours we got update from flipkart that "you have cancel the order for tv".in fact we did not cancel tv order. We again called up flipkart team and raised complaint about issue. Also requested to setup call with their reporting manger to resolve isuse. But the lady customer represenatative told us that we would get call from senior representative but after 30-40 minutes we noticed that complaint was closed by her without
Providing any solution. After couple of days we again follow up with flipkart and
Requested to deliver tv instead of sending refund amount but they refused to do so and on 2nd sept flipkart sent me refund amount without paying credit card charges.

During this period my relative and myself have wasted lot of time, efforts and money in doing multiple follow ups. Flipkart and all its partner gati dkt, bathla teletech pvt ltd and ramthralla retail did not fulfill my order. They all have cheated us and wasted our time. I strongly feel that flipkart and all its above mentioned business partners are following unprofessional and unethical practices. It was totally unexpected that reputed e-commerce company like flipkart provides such bad services to its long time customer. I will never ever buy any product from flipkart and have already informed my family, friends and community about this incidence so that they are aware of such type of bad services provided by flipkart. I want compenasation from flipkart for wasting my valuable time and efforts. They should also take appropriate action against people from their own team as well as their partner's team who are responsible for non-delivery of television so that no other customer will face such problems in future.

I have attached various snapshots of tv delivery status shown on flipkart
And gati courier websites for reference purpose.

Thanks.

For order id
Od[protected]
I was paid rs 19749 on 1st september at 19:06 hrs successfully but order not created till now and i want this product because i was got 2250 rs instant discount on this order then this product price convert from rs 21999 to 19749 rs after 2250 rs discount and transaction was successful and credited to flipkart seller but he not confirmed my order till now i want same product in same offer because i was paid amount to seller account within offer period so i want this offer and not want refund but flipkart concert team not contact to me
I attached my transaction statement

I have purchased (Order id-od[protected] an onida live genius 2 107.95 (43 inch) full hd led smart tv (43fis-w) from flipkart on 7th august 2020. After installing the tv, the tried to download & install a supported app from playstore, but could not do that. Every time it is showing 'download pending'. Frequently the tv launcher app was crashing. I complained that to flipkart. I tried to submit a return request but flipkart return...

I recieved a damaged boat headset (One side of the headset is not audible) as soon as i recieved the product i apply for return and it got cancelled. As my return period is not over so i applied for the return again and the customer executive give assurance that now the return will not be cancelled again. But it got cancelled again i need my money back

I have placed the order on 12 august 2020 with order i’d od[protected] nobody is responding there till now it has not got delivered. Kindly help me in this regard

My flipkart account having gift card balance of rs 1400 was blocked without any reason. Now it was more than one month. I contacted customer care many times. But they don't provide a solution to my problem. Before my account get blocked i purchased a sandal of 800 rs and the product was damaged. I can't return the product because of my account is blocked. Please help me to solve this issue. As a student this 1400 rs is big amount to me.

I got a reply from flipkart.

Hello jerin,

We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.

Please help me.

My flipkart id. [protected]@gmail.com

Reg no. [protected]

I was buying my skullcandy handsfree on flipkart last month... But still left side part not working properly, lots of noise with output, so please help me how can i replace my handsfree!

Hi consumer complaints team, my flipkart order id is. For rs.44, 760/- i made cod payment through phonepe for flipkart upi. On[protected], 02.30 pm... It didnot reflect in my flipkart account. So, the order got cancelled since incomplete payment. Fromthen i am asking refund means flipkart team not responding. For the past 50 days flipkart team has put me for many escalations, resolutions and assurances... Which is waste of time. Kindly help me for the refund sir/madam.

Hi consumercomplaints team, my flipkart order id is od[protected]. Its a asus vivobook worth rs.44, 760/-. At my doorstep... I made cod through phonepe to flipkart upi on[protected], 02.30pm it was successful on phonepe but didnot reflect in my flipkart ccount. So, the order cancelled. From then i am asking for refunding... Flipkart team not responding well... Diverting by escalations, resolutions, many assurances, blaming seller, blaming bank and treating customer worst. Kindly help me over my refund rs.44, 760/-

I need your help people,
Recently purchased oppo watch 46mm and got only empty box the same confirmed by the courier boy that there were 3-4 more cases in the same week so i tweeted about it they asked 24 hours and they rejected the request now please guys i need to know what to do where should i go any consumer complaints website? And brothers this is my tweet link if you can retweet i’ll be realy thankful.

https://twitter.com/shaahidjamaal/status/[protected]

I had recieved delivery of parker refils on August 20. I had ordered 4 but recieved only 2. I had informed this issue to customer care but they had blocked my account. And now I can't make payment for the paylater of my account because they have blocked my account. I am not able to pay through the link they have provided me in the statement as the account is blocked. I have spoken to their customer care several time and also mailed them but they are not resolving the issue. Kindly help me in paying my dues. There is no communication with the flipkart.

I order skechhers on 13th of aug and i got a delivery date which is 19 aug
But they didn't deliver item. And give me a next date 25aug. Again same they didn't deliver. And after i made a call to flipcart. They cancelled my order at their end without my permission. And then the price of the product is increased by 650/-

Now i want my product at the same price on which i ordered

I have booked a laptop @1599/under lightning deels on[protected] vide upi no[protected] through icici debit card. I have not received the product yet or the product was not been reflected in the my order book

Transaction made through icici debit card
Trannsaction id: upi[protected]
Date: 13th april 2020
Amount: rs. 1599
Order: laptop through lighting deal

Made payment through icici debit card. Ordereds laptop through lighting deal. I didn't get any order status in flipkart but payment was successful through icici debit card. Transaction id: upi[protected] and item not received also

Please inform what is the status of my order and payment.??

Purchased philips hl1631/500w juicer. But it not satisfies the conditions given in the description. There are some restrictions inside the warranty card which were not shown in the description of the product. But flipkart is refusing to refund in ghis issue. As per the warranty card, fruits like mango, papaya etc cannot be used in the juicer. But it is not informed at the time of purchase. If it was shown, then i migh not try for that product.

Hi my 2 5k gv total amount 10000 gift card deactivate without any reason and also flipkart account is blocked with reason nd 1 of my 5k gv add in gift card wallet all of my total gift card value stuck 15000 nd i called flipkart customer care but till now not get any asnwer from support team .
my mail id is [protected]@gmail.com and mobile [protected].please solve this problem soon as soon am waiting your ans ..atit

It's been many times i have not been getting my products in the delivery date and i am a flipkart plus member