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Flipkart Complaints & Reviews

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Updated: Feb 26, 2026
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P
Praveen Pc
Aug 13, 2020
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Hi,,
I have ordered the item id:od[protected] on 7th aug 2020 after receiving the product on 12th aug 2020 the item were missing from the box, also looks like old product and requested for return but return is cancelled from the seller without any genuine reason.

Kindly help to came out of fraud happened.
Flipkart customer support has been notified about the posted complaint.
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    E
    EJP Hema Sathiaraj
    Aug 13, 2020
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    Address: S1-EMPIRE, 117, 5TH STREET, THORAIPAKKAM, CHENNAI - 97

    I ordered a hp laptop for rs 75990 on 2nd august and canceled the same in the same date. Flipkart accept my cancellation and sent the massage and confirm the refund amount to my bank account on 11th august 2020. But till now i did not receive the amount and i checked out the bank authorities and they said to approach flipkart authorities

    But flipkart sent the msg 'amount is credited and the transaction id is
    0d[protected]

    Till now, the amount is not yet credited in my bank account. Kindly check the details and refund the amount as early as possible

    My flipkart user id: [protected]
    Name: e j p hema
    My email id is: [protected]@gmail.com
    Flipkart customer support has been notified about the posted complaint.
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      M
      mittu singh
      Aug 13, 2020
      Resolved
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      Resolved

      I ordered realme6i on 31st july 2020, it should be delivered on 4th aug 2020. But they didn't deliver it further i contacted customer support they gave date till 11th August but they didn't resolved the issue. They again I complaint so they told me to wait for 48 hours but than also no resolution. They are neither delivering my order neither they are cancelling it.
      Aug 13, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 14, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        K
        kunnu12
        from Mumbai, Maharashtra
        Aug 13, 2020
        Resolved
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        Resolved

        Address: Bangalore

        I have bought a gulab jal from flipkart at rs 139 plus rs 60 delivery charges, after getting this product i found mrp tag was rubbed with permanent marker, then i removed it, then i found the product mrp is only rs 75 means the flipkart took extra 64 rs from me. Then i complaint against it but they did nothing how shameful act from flipkart.
        Even after complaining the product is still showing mrp of rs 139 rs.
        Aug 13, 2020
        Complaint marked as Resolved 
        They refunded my money
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 14, 2020
        Flipkart Customer Care's response
        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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          M
          mathew job
          Aug 13, 2020
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          Address: Kanjickal house pulincunnu

          I have ordered a product and have not received the refund yet. Kindly resolve the issue as soon as possible
          Flipkart customer support has been notified about the posted complaint.
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            R
            Rameesrey
            Aug 13, 2020
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            Address: R.K pilla road, chullickal, kochi

            I ordered a whirlpool washing machine thru flipkart by Making the payment in advance on august 5th. I got an update that the product was shipped and reached my nearest destination on 6th and the expected delivery date was 8th. It’s almost 1 week now there is no update about my delivery. Flipkart team is neither answering my calls nor responding to the complaints which I lodged in their website.
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 14, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Aug 17, 2020
            Updated by Rameesrey
            My Order was supposed to deliver on 8th August and today is 17th august.
            10 days now without any updates from flipkart. They are not even answering our calls. Is this the right way to treat a customer? Worst experience ever.
            Can't wait anymore. I need an urgent solution.
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              F
              Farheen Qadri
              Aug 13, 2020
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              I have placed an order with order I'D no. OD[protected]. Payment worth Rs. 9999/- has been made. Payment receipt is attached to this email. But as per tracking, payment confirmation is still showing as pending...
              In this regard, it is requested either to confirm the order Or refund the amount...
              Flipkart customer support has been notified about the posted complaint.
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                R
                Ravikudartkar737
                Aug 13, 2020
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                This is my order number

                OD[protected]

                qty 2 ra 684

                I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  Pradnilbhagane73636
                  Aug 13, 2020
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                  This is my order number

                  OD[protected]

                  qty 2 ra 684

                  I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    SachinSalve838
                    Aug 13, 2020
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                    This is my order number

                    OD[protected]

                    qty 2 ra 684

                    I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                    Flipkart customer support has been notified about the posted complaint.
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                      E
                      EJP Hema Sathiaraj
                      Aug 13, 2020
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                      Address: s1-Empire, 117, 5th street, mcn nagar, thoraipakkam, chennai - 97

                      ₹75990.0 as refund will be added to your INDIANBANK MASTERCARD Debit Card 517271******2143 by Tue, Aug 11.

                      sir, I ordered a hp pavilion i7 laptop of rs 75990 on 2nd august of 2020 and cancel the order within an hour. Flipkart accept and cancel the product and approved the refund and sent the message to refund the amount on 11 august 2020 but till now i didnot receive the money and the amount is not credited in my account but when i check in flipkart tracking id, i got the following msg

                      My flipkart account is: [protected]
                      Name : E J P Hema

                      ₹75990.0 as refund will be added to your INDIANBANK MASTERCARD Debit Card 517271******2143 by Tue, Aug 11.

                      kindly do the needful to refund the amount
                      Flipkart customer support has been notified about the posted complaint.
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                        S
                        SwapnilShivalkar828
                        Aug 13, 2020
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                        This is my order number

                        OD[protected]

                        qty 2 ra 684

                        I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                        Flipkart customer support has been notified about the posted complaint.
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                          B
                          Biraj98
                          from Mumbai, Maharashtra
                          Aug 12, 2020
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                          Website: Flipkart.com

                          I purchased a laptop on 30th July. The estimated delivery date was on 4th August, then it got rescheduled on 10th August. So, on 11th August i gave them a call and they asked me to wait till 18th August. Then i said okay but tell the delivery team to try and deliver it before 14th if possible. But then suddenly when i checked my orders then i saw my order got cancelled. When I called them they said the seller cancelled it and you will get your refund within 19th August. I said who the hell wants refund, i waited 2 weeks for my laptop and you people cancelled it without any notice? Atleast you people could have asked me if i want to cancel or not. It's not some chocolate which they will cancel whenever needed, i need it for my work. When i asked them to uncancel it they said it's against their policy. Is this how an e-commerce works?
                          I want to take appropriate action against them if possible
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 14, 2020
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
                          Aug 15, 2020
                          Updated by Biraj98
                          Order ID is written on top🙄
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                            D
                            Deepak249108
                            Aug 12, 2020
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                            Address: Flipkart

                            I have ordered a phone poco m2 pro in flash sale from flipkart on 6th august and 11 august was last promised delivery date but till now i didnt get my product.
                            Flipkart customer support has been notified about the posted complaint.
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                              V
                              vinayak4989
                              Aug 12, 2020
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                              I cant place order from flipkart supermarket. Showing maximum order units reached. The products which i didnt ordered before also that too showing maximum units reached. Called flipkart 4 times but still not resolved.
                              Flipkart customer support has been notified about the posted complaint.
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                                R
                                Ravi K Sankar
                                Aug 12, 2020
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                                Address: Flat num 306, B- Block, Venkata sai green city, Gayathri Nagar, Borabanda -500018,Hyderabad

                                I have purchased thomson led tv from flipkart in june 2019 with extended warranty from jeeves provided by flipkart.

                                After a year, my tv display got dull, upon then i have a raised a complaint to jeeves and upon verification, they said that it is not repairable and suggested me with refund option.

                                I have accempted the agreement and then they picked my tv on july 21st 2020 but till now i dint get the refund yet.

                                Also i am not getting any response either from jeeves or flipkart in this regards

                                Please help me out on this.

                                It seems it is purely irresponsible from flipkart/jeeves end in this regard

                                Thank you
                                Flipkart customer support has been notified about the posted complaint.
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                                  M
                                  monika gedam
                                  Aug 12, 2020
                                  Resolved
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                                  Resolved

                                  Address: Amravati

                                  Today dated 12 aug 2020, we eagerly waited for our product from flipkart app named sumsung microwave.
                                  firstly they did not call us and we just recieved missed call on true caller app. and then tried to call them back many times as their number wasnt reachable. later, when the call got connected the delivery agent refused to deliver the product and asked us to travel a long distance in heavy rain to collect the order.after reaching there we requested them to deliver As the product was too heavy and we were just two girls we couldn't carry it on our scooty. then he talked to us in a absurd manner and was shouting on us loud on road and he wasnt sober at all. and then in this pandemic we had to search our own auto rikshaw where he charged us rs 500 and even after taking auto delivery guy was trying to convince him that the product is heavy and he shouldnt carry us home back with the product. he even told his helper in front o[censored]s to call some bar just bcz he was trying to threaten us. this is how flipkart gives delivery. i will make sure in my circle that no one buys product from flipkart.
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 14, 2020
                                  Flipkart Customer Care's response
                                  Hi,

                                  We understand that you had a concern with the delivery of your order for Samsung 28 L Slim Fry Convection Microwave Oven.

                                  Sorry about the experience, rest assured, we have shared feedback with the courier service provider and they will look at adding measures to make your delivery experience in the future a happy one. Meanwhile, we see that your order was delivered on 12 August and would like to thank you for your patience while we worked with the courier service provider to have your product reach you.

                                  We hope to serve you again soon.
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                                    N
                                    Nikhils9
                                    Aug 12, 2020
                                    Resolved
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                                    Resolved

                                    I Have odrderd a chair but it has a manufacturing defect, The base of chair is not correct one side up and one side down it is giving back pain it is not balanced properly i raised a return request and for a refund but it is not happening in filpkart site, i raised a complaint via customer care they said there is some technical error and it will resolve in 24 hrs it's been 7 days everyday they say the same thing but no resolution not at all happy with customer service

                                    Order Id: OD[protected]
                                    Phone no: [protected]
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 14, 2020
                                    Flipkart Customer Care's response
                                    We will revert on it.
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                                      H
                                      Hafijur786
                                      Aug 12, 2020
                                      Resolved
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                                      Resolved

                                      Address: Bengaluru, Flipkart
                                      Website: Flipkart.com

                                      I have not received any refund amount as flipkart claimed that they already refunded my money on 10th of August 2020.
                                      Aug 12, 2020
                                      Complaint marked as Resolved 
                                      Refund my money soon otherwise i will take an action regarding this
                                      Flipkart customer support has been notified about the posted complaint.
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                                        1
                                        1991alok
                                        Aug 12, 2020
                                        Resolved
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                                        Resolved

                                        Dear sir
                                        I hv purchased a refrigerator from my account [protected] Alok Kumar kn 26 jun on no cost emi and 10 percent discount from hdfc credit card which is guaranteed by flipkart . The total amount to b paid is 16886 in 12 emis. When bank statement raised Rs 309 as interest charged .After spking the issue with flipkart rep i advised to speak to bank and it sud not b charged if bank not resolv then flipkart will raise issue .i spoke to bank and got to know it will b charged . Then after several written complaint on flipkart app i got no reply . One rep called me nd just said its not flipkart ckncern. My issue is that i hv purchased the item from flipkart and he has guaranteed no cost emi so he sud sort the issue out with bank . I m the sufferer and cheated from all side . Bank is throwing ball to flipkart and flipkart to bank .ultimately financially the customer side is cheated or frauded ... So my request is to look i to the matter and do the need full ...Thanx
                                        Aug 9, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Aug 12, 2020
                                        Updated by 1991alok
                                        Plz do the needful at the earliest and same update me plz
                                        Verified Support
                                        Aug 14, 2020
                                        Flipkart Customer Care's response
                                        Hi, We are sorry for the trouble caused. We're writing to you about your LG 235 L Direct Cool Single Door 4 Star (2020) Refrigerator with Base Drawerwith order ID OD[protected]. As per the previous discussion with the team, we would request yu to get in touch with your bank for EMI issue. Hence, closing the complaint from our end.
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