Flipkart Complaints & Reviews

Respected higher authorities

This my friend order number which we are raising complaint against flipkart for not helping to him after raising the complaint to flipkart

This is two order number
Od[protected]
Od[protected]

I had order dal from online shopping department of flipkart because product was getting at my door and in cheap and not to go outside in corona pandemic condition

But i didn't knew that seller of flipkart and ekart logistics will play fun of my order...

Even i had paid rs 65 shipping and packing charges of the products still i had received product in damage and deffective condition

The product inside it was damage and materials was out of it this happen due to poor packing from seller and flipkart and small stone amd black kernel insect in the product which can't acceptable

The packet was damage internally i should ignore but the stones and small insect live insect i can't acceptable

It is against thr law so i m requesting to higher authorities of consumer department of india and flipkart higher authorities please give me the resolution from my order take this back and refund my money back in my bank account

I can't accept this deffective product which is harmful and hazerdous of my life so please arrange return pickup and take this back and refund my money back immediately

I had asked for a refund and its been like a week a product is not picked up, everytime i got a message i use to call that pick up boy, he said he will pick but never came, very bad services, plus if i try contacting customer care i cant because it has a old number which i lost, i cant update the same because it ask for both OTP .the oder ID was this OD[protected]

I have already registered a complaint regarding the cancellation of my poco m2 pro.flipkart provided me with the information that the seller cancelled the order its only because of their courier partner how many times i contact with flipkart they ensured me delivery by 8 august .what a disgrace please ask the seller to deliver my order please .i am ready to take it from the hub itself they don't have to deliver at my address.vision star was the seller.cant you say it early it can't be delivered at my address .i am totally fed up.i was a flipkart customer since 2014 .it was a very good company which they help the customers now what they are doing they can't do anything it was cancelled by the seller and they are asking for my feedback.if this issue is not resolved i don't use flipkart anymore

I bought a poco m2 pro mobilephone from my flipkart account [protected]@gmail.com. I made this purchase on 14 july. The product has reached delhivery thiruvananthapuram mannanthala hub. I enquired about the product today. They told me the consignment was there and would reach you in two days. By evening i got a message the product is cancelled. They made me wait for 3 weeks i can't buy any other phone due to this. I was ready to collect the consignment from the hub itself but they don't allow me. The seller of this mobile phone was vision star anyway i want that phone. Please help me

I have ordered this product on 26th May 2020, the same have been attempted to deliver by Delivery partner (Delhivery) on 8th Jun 2020, however while handling the heavy fridge the delivery partners had been mis-handled it and that caused a damage to the product at the bottom. due to this delivery partners themselves took the product back.

But to my shocking i have received a product delivered status message, i thought i have to place a return request for this issue as well and i did it, immediately i got a call from Flipkart support team, i explained everything to her, then she said it should not be a return request since product itself is not delivered and she confirmed that she will be rejecting the return request i placed and she will be raising a separate issue about the product not delivered but status shows delivered. after this i did multiple follow-ups om multiple plat forms including twitter/ customer service team using [protected] but they always responded with e common/dummy message saying "Sorry for the trouble, we are investing this and will get back to you on this. this drama happened several times for more than 1 months and then suddenly when i checked the status of the issue on flipkart to my shocking again it was shown "Resolved".

I called again to the same customer support no and when i explained everything because a new support executive got connected which is usual. he said that he will re-open the issue and will escalate this and will ensure to resolve this by 8th of Aug 2020, but then again today when i checked the status on flipkart as usual they resolved the issue without even send me a text message or email or even a call.

Below is the twitter link shows the chain complaints i have raised including the video proof attachment (while the delhivery partners taking back their product) and their Common/dummy responses.

https://twitter.com/TrulySrihari/status/[protected]

Hi team,
Last 1 year i unable to log in flipkart application.
My mobile number is [protected].
Kindly look into this.

I want to order asus vivobook 15 and it shows product is out of stock for this pincode 792121.

But every time its showing out of stock & when its displaying in stock, again its showing 'delivery not available in your area.'

The installation of product is delaying day by day and they are telling they are not having the wall sockets and some extra equipment

I've made a purchase of an induction cooktop,
I initially ordered it as a cash on delivery order but later paid for it using phonepe for which the transaction id is p2008051534089195760136 but flipkart was still showing as payment processing but now the entire order has vanished.

I was complained 4 months ago did't resolve the issues yet

This is my order number of flipkart ghee

Od[protected]

Radhika ghee of rs 684 2qty

Seller had given me deffective and expired product and product has damage during transit

I had purchased this product for 1 reason price low and no other problems but it has given me in poor packing in transportation the product has been damage and all materials was out of it no use of accepting damage product which is hazerdous to our human life so please take this product back and refund my money back disposable product given to us intentionally by flipkart

Someone call me and say that you have a courier if you want a courier you can fill up the form i send you a link you open it. Then i open the link then rs - 3045 cut my account. My transaction number is upi/dr/[protected]/flipkart/yesb/[protected]@ybl/collect date[protected].
Please refund my amount

My flipkart order (Order i'd: od[protected] is yet not delivered and i haven't received any message or update since the day i ordered. I ordered on 24th of july 2020 and it was expected to be delivered by 1 august 2020 then the date was changed to 5 august 2020. Today is 5 th of august and 11.30 am still i haven't received any message from flipkart. I want the product immediately as it is an emergency. Flipkart delivery is getting worse day by day. I want my order today itself. I will be glad if this is solved. Thank you

Flipkart cancelled my order for no reason. I collected two coupons of 100 rs. Each and after placing the order with those coupons, flipkart cancelled my order. Also, they said they will refund the amount after 10 days. Request you to take strict action.

I've been a flipkart plus customer and been ordering a lot of items from flipkart during this lockdown of worth nearly one lakh.
They blocked by account saying returns in my account are high.
But i didn't place such high returns barely may be one or two.
I have a lot of money in the account.
Please sort me out of this problem.

Re: order id: od[protected]Dated 22.6.2020), in[protected]Dated 01.08.2020)

Good evening

This is to inform you that the issue of refund of faulty mobile is still pending. There is continuous correspondence from my side but till date i have not received any satisfactory response. Only new incidence numbers are created every time i call. My bank details are also taken for refund. Technician visits are scheduled but he does not visit and the matter is not yet solved.
Everytime i am given a new date for final settlement of issue the latest being 07.08.2020. This is going on for the past one month everytime the issue is escalated but there is no action. Please stop taking your customers for a ride and sort out the matter immediately.

Regards
Ravi

05.08.2020
Good evening,

I was assured of a settlement of the issue of refund of faulty mobile before the 5th of august, 2020, but today (04.08.2020) i got a message saying that you cannot process the refund request. I do not understand when you have already taken my bank details around two weeks ago how you can now say the refund cannot be processed. I was assured by your customer support executive on 30/07/2020 that a technician would visit within 3 days and the refund would be credited to my bank account within 2 days of the technician visit, this was also put up on my order section. Today (04.08.2020) after receiving the message of refund request cannot be processed i called the customer support and was told by sneha singh (Mob no[protected] to contact the yu customer care centre, but i very clearly told her that i had purchased the mobile from flipkart and it is you who should call them not me, but still i tried calling the number [protected] she gave me which was not ringing. I again called the customer support and was asked by the executive if the technician had visited when i answered in the negative, he said the issue has been escalated and the problem will be resolved by the 7th of august, 2020 by 3.30pm.
I do not understand why are you dragging this matter unnecessarily, it should have been resolved by now as it is you who has supplied a faulty mobile so you have to sort this matter do not expect the customer to follow up with the seller and its service centre.

Regards
Ravi
Email:[protected]@yahoo.co.in
Mobile no: [protected]/ [protected]

This is my order number
Od[protected]

Amount rs
Rs 1558

Delivery date
28 july 2020

I had order 2 qty oil but i didn't knew i would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... Because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no resolution get from flipkart after esclating to them so i m esclating this matter consumer complaint board of india and all forums that i should get justice and resolution of my money please refund my money back immediately

Respected higher authorities

This my friend order number which we are raising complaint against flipkart for not helping to him after raising the complaint to flipkart

This is two order number
Od[protected]
Od[protected]

I had order dal from online shopping department of flipkart because product was getting at my door and in cheap and not to go outside in corona pandemic condition

But i didn't knew that seller of flipkart and ekart logistics will play fun of my order...

Even i had paid rs 65 shipping and packing charges of the products still i had received product in damage and deffective condition

The product inside it was damage and materials was out of it this happen due to poor packing from seller and flipkart and small stone amd black kernel insect in the product which can't acceptable

The packet was damage internally i should ignore but the stones and small insect live insect i can't acceptable

It is against thr law so i m requesting to higher authorities of consumer department of india and flipkart higher authorities please give me the resolution from my order take this back and refund my money back in my bank account

I can't accept this deffective product which is harmful and hazerdous of my life so please arrange return pickup and take this back and refund my money back immediately

I was ordering phone for my father... And his last phone has been stolen on 1 aug... So i try to redimi 8 from flipkart and everything otp and i given and after that it bank takes confirm payment and but money was deducted instantly and order hasn't confirmed
[protected]@gmail.com it's my mail id... Plz contact me fast
I try to place order on 2 aug from credit card and they re not even able to contact through call...

This in regard to my order - OD[protected] of a wooden TV unit by Suncrown Furniture Engineered n 26th June, 2020. I would like to inform your kindself that everytime on delivery day, it gets rescheduled. It was actually supposed to be on 23rd July, 2020 which got rescheduled to 29th July, 2020, which further got rescheduled to 04th August, 2020 which further got rescheduled to 9th August 2020.

I have tried contacting flipkart executive for support, but they are unable to help me since there is no option for cancellation and a complaint is also not eligible to be raised simply because new dates for delivery is extended. This is a never ending cycle of rescheduling.

I have been a very very loyal flipkart customer, wich very much evident from my order history. For all other products ordered by me on flipkart, I get tracking details with date time and place. However, for this TV unit, I was never able to see the place of its packing, shipping dispatch etc.

The rescheduling on 23rd July and 29th July was done giving the reason that the logisitic person was unable to contact me. However, quite astonishing that all other products due to be delivered on the very same day by flipkart successfully got delivered.

I have never received any contact details of the ekart wishmaster like I get it for all other products.

I fail to understand if the logistic has goofed up the whole thing or it is the seller who is playing the scapegoat, but I am unable to either get the delivery of the product or cancel it.