Flipkart Complaints & Reviews

I had ordered a smartphone realme x3 on 7 july 2020 from flipkart. I received the phone on 12 july 2020 and found that the specifications mentioned on flipkart did not match to what i received. It is clearly mentioned on the website of flipkart that the phone has call recording feature. But there is no such feature in the phone which i received.

I then informed flipkart support team about it, so they raised a replacement request for the product. They delayed the replacement for more than 2 weeks. I got my replaced product on 29 july. But, by then i confirmed from realme support that realme x3 phone does not have call recording feature. So without opening the package i requested flipkart support team to take the replaced product back and provide me refund, since there was no point in opening the product, as the company itself have not provided the call recording feature. The flipkart support team agreed and ensured me that they will refund the amount after their technical team confirms the problem.

The flipkart technical guy arrived, but he did not open the box and check the issue, he said since the product is as it is there is no need to open and check the issue. He assured me that product will be returned and refund will be provided to you. But then suddenly on the same day flipkart rejected my refund request. I talked with flipkart support team, they informed that since the product is box packed and un-opened, the inspection could not been done and hence we cannot refund the amount.

I urged them to re-raise the request, they said me to unbox the product on call itself and then check whether same issue persist, then only they can raise the request. Again, this replaced product had the same issue, so then they raised the request and now today i got the message saying “ important update: your return request for realme x3 (Arctic white, 128 gb) is rejected due to a mismatch between the selected reason and the comments entered. Please reply to the email sent to you on your registered email address [protected]@gmail.com within 48 hrs so that the seller can fulfill your return request. Regards, flipkart”. Please note all the comments and raising of the request was done by flipkart support team, they purposely entered 2 different things to reject my request. I have mentioned the same issue more than 10 times to flipkart, even than they say there is mismatch in the reason. I am being continuously harassed by flipkart by repeatedly asking same questions, not replying to my mails and rejecting my request for no reasons.

It’s almost a month now since i ordered the product and my issue is still not solved. I request flipkart to give me the refund of the phone as there is faulty presentation of the specifications on their site and they are unable to solve the same through their replacement policy. Please find all the proofs of the communication, false representation and dishonest assurance from flipkart and other relevant files attached herewith this complaint. There is a hefty amount of rs 26, 000 at stake. I cannot let that amount go because of flipkart’s mistake. So, i request flipkart to kindly refund my amount.
(I am unable to upload all the proofs on this portal, kindly reach out to me so that i can share all the required details).

Regards,
Harsh shah
[protected]

Respected higher authorities of flipkart department of india

This is my order number
Od[protected]

I had order 2 qty of oil sunflower of gulab of rs 1558... Inclusive of all taxes paid shipping and packing. It means should get product in proper condition that when i open it should be usable

I had received poor packing product because of that two oil container collide with each other with no precaution in it product damage during transit this happen due to poor packing all oil was leaked inside and the product also given to me old stock which is almost expired i m paying money blindly thinking i wil get order in good condition and keeping trust on flipkart and this i had recived on return

I can't accept this product in corona pandemic condition of leakage and expired product please arrange reverse pickup and refund my money back in my original payment gateway account can't take risk on health by accepting damage and expired product from flipkart

Respected higher authorities of flipkart department of india

This is my order number
Od[protected]

I had order 2 qty of oil sunflower of gulab of rs 1558... Inclusive of all taxes paid shipping and packing. It means should get product in proper condition that when i open it should be usable

I had received poor packing product because of that two oil container collide with each other with no precaution in it product damage during transit this happen due to poor packing all oil was leaked inside and the product also given to me old stock which is almost expired i m paying money blindly thinking i wil get order in good condition and keeping trust on flipkart and this i had recived on return

I can't accept this product in corona pandemic condition of leakage and expired product please arrange reverse pickup and refund my money back in my original payment gateway account can't take risk on health by accepting damage and expired product from flipkart

Return to my payments

My account started with [protected]. Company block my account and said u reselling mobile so ur id blocked. But i did not do anything like that... And 700 money in that account. They did not care about my account.. And did not care my money..

Respected higher authorities of flipkart department of india

This is my order number
Od[protected]

I had order 2 qty of oil sunflower of gulab of rs 1558... Inclusive of all taxes paid shipping and packing. It means should get product in proper condition that when i open it should be usable

I had received poor packing product because of that two oil container collide with each other with no precaution in it product damage during transit this happen due to poor packing all oil was leaked inside and the product also given to me old stock which is almost expired i m paying money blindly thinking i wil get order in good condition and keeping trust on flipkart and this i had recived on return

I can't accept this product in corona pandemic condition of leakage and expired product please arrange reverse pickup and refund my money back in my original payment gateway account can't take risk on health by accepting damage and expired product from flipkart

I have created flipkart account almost 6 years back with a mobile number [protected]. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Respected higher authorities of flipkart department of india

This is my order number
Od[protected]

I had order 2 qty of oil sunflower of gulab of rs 1558... Inclusive of all taxes paid shipping and packing. It means should get product in proper condition that when i open it should be usable

I had received poor packing product because of that two oil container collide with each other with no precaution in it product damage during transit this happen due to poor packing all oil was leaked inside and the product also given to me old stock which is almost expired i m paying money blindly thinking i wil get order in good condition and keeping trust on flipkart and this i had recived on return

I can't accept this product in corona pandemic condition of leakage and expired product please arrange reverse pickup and refund my money back in my original payment gateway account can't take risk on health by accepting damage and expired product from flipkart

Hello sir/medam i am santhosh 4/06/2020 flipkart live option to phone ordering and cash credited but order not coming or cash not refund, my health issues resons, after 2 months later complainting, in credited amount 3499/-.

Transaction i'd:p006040624523894452915
Paid to:deen dayal
[protected]@ybl.

My a/c details.

Vijaya bank
A/c no: [protected]
Ifsc: vijb0001271.
I request you order or cash refund me
Thank you.

I have a flipkart plus member account which is banned by flipkart
And the reason was last item cancel
But actually that item cancel by seller due to high demand.
And previously in july month i order 2 things which is successful delivered. Then why flipkart ban my account after plus member subscription. This is not as aspected from flipkart.
There are 2 shopping coupons which is unused by me. Now i can't access my account
Pls help me
Or give my plus membership in other account and my gift voucher also which is present in my account

We have placed an order in flipkart and amount of rs.7, 999/- was deducted on 28/07/2020 order id - od[protected] ; but it is showing as order was not placed. But even the amount was not refunded to my account. We have contacted for refund but not responding properly for refund. Please process refund or arrange to deliver this product.

Please provide me the resolution for my order.
The delivery boy has already taken the return and said that the return of the item will be given afterwards.
And i haven't got the item and now the cancellation is showing on my flipkart account on no. [protected]
I'm raising this issue from last 4 days when will you all give the resolution?
I'm contacting from last 4 days and haven't got any reply.
Please be assure for your service as your delivery executives are not doing their jobs properly.
My badminton of yonex nanoray has already been given to delivery executive and please do it fast.
As i'm waiting from so much time.
Please do the needful as soon as possible.

My product was delivered 10 days before but my product installation has not done yet wo we can't use the product. If we opened it by us then its warranty would be void.

I have orderd a boat headseat only 1499rupees with the ord. Id - od[protected] on 31st july & it deliverd to me on 1st august. But when i opened it the headseat is missing undder the package. They give me only a empty package. So i conntact coustomer care and they return my order but after few hours they cancel my refund requested. So i contact them second time and they requested for refund... But still now my problem is not resolved. And the rupees also not give me back... So please give my refund quickly... Because the return policy is only for 7 days. So please give my refund as soon as possible.

This is my Order Number
OD[protected]

Amount Rs
Rs 1558

Delivery Date
28 July 2020

I had order 2 qty oil but I didn't knew I would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no Resolution get from Flipkart after Esclating to them so I m esclating this matter consumer Complaint Board Of india and all forums that I should get justice and Resolution of my money please Refund my money back immediately

This is my Order Number
OD[protected]

Amount Rs
Rs 1558

Delivery Date
28 July 2020

I had order 2 qty oil but I didn't knew I would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no Resolution get from Flipkart after Esclating to them so I m esclating this matter consumer Complaint Board Of india and all forums that I should get justice and Resolution of my money please Refund my money back immediately

I have orderd 5 mobiles but not resived mobiles. Please refund the money

Dear sir, I have not received Flipkart affiliate payment of month of July 2020. tracking id - wasimmemo

Every time i place my order the seller is cancelling my order i don't know what's the reason

This is my Order Number
OD[protected]

Amount Rs
Rs 1558

Delivery Date
28 July 2020

I had order 2 qty oil but I didn't knew I would get product in damage condition the oil was leaked totally due to poor packing and no safety inside the box two containers given in small box and it was tightly pack due to collision with each other all the oil was collide each other and it was leaked inside the box this happen due to poor packing not shipping department... because in transportation all the box are not taking care they are in fast movement to deliver the parcel as early as possible no Resolution get from Flipkart after Esclating to them so I m esclating this matter consumer Complaint Board Of india and all forums that I should get justice and Resolution of my money please Refund my money back immediately