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Flipkart Complaints & Reviews

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Updated: Dec 15, 2025
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P
Prudvi Raj Bh
Aug 8, 2020
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I am a flipkart plus member for the last 3 years. I wanted to buy smitch smart plugs and bulbs so i ordered 6 bulbs and 6 plugs. I have placed the order and i got a cancellation message. Are they trying to fool people to order and then cancel without reason? If they donot want to sell, why the heck are they taking orders, they should not accept orders. When i called customer care, they are saying that since i ordered too many it got cancelled. And it is a lame reason. When they can control how many i can buy, they could limit the numbers per customer. Does flipkart think customers are fools? That is a clear case of breach of contract. I thought it was the problem with my account and asked a friend to order. His order was cancelled as well.. I cannot imagine how many people flipkart is fooling around. I happened with multiple orders of mine...

Order numbers:
Od[protected]
Od[protected]
Od[protected]
Od[protected]
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 07 Aug 20 and will be reflecting in your credit card by 17 Aug 20. Your understanding is appreciated.
Aug 13, 2020
Updated by Prudvi Raj Bh
I sure understand. But my question is why is he accepting orders in the first place? If there is a limit he should mention during the ordering process itself and say one per customer. why is he first of all taking orders, payment processed and then cancel orders? your answer simply doesn't suffice the scenario. I am your customer and you should see that those protocols are followed. Very disappointed about these issues with flipkart.
Aug 21, 2020
Updated by Prudvi Raj Bh
Just tried today.. when i want to by multiple quantities as a plus member.. flipkart is refusing to add them to cart and when i try from another account non plus account it is taking the order. So you think Plus members are ###?
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    Pavan Kanna
    Aug 8, 2020
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    Resolved

    Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road Devarabeesanahalli Village, Bengaluru 560103, Karnataka, India

    Hi,

    My flipkart gift card expired last night i. E 06/08/2020.. I was unknown abt the date of expiry.. Neither there were any call or messages or app notification regarding the expiry of the card.. Please help me in getting back my gift card back.. The gift card amounted rs 3000. It's hardly earned thru vast purchases made and i earned it from supercoins. I've made purchases in lakhs
    I'm a plus member from past 3 years.

    Hope flipkart keeps the hope of prime customers who has been a regular buyer from the site.. Give me the grace period to use my gift card or issue a new or refund back my supercoins..

    Flipkart customer name and registered number :
    Pavan kanna
    [protected]
    +2 photos
    Aug 6, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Aug 09, 2020
    Flipkart Customer Care's response
    Hi, We are sorry for the trouble caused. As per the previous discussion with the team, we would like to let you know that the gift card has been expired and the amount can not be refunded. Hence, closing the complaint from our end.
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      T
      Tlangsam H
      Aug 8, 2020
      Resolved
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      Resolved

      I have ordered realme c11 (Order id od[protected] from flipkart on 22nd jully 2020. The item reach its destination on 1st august. But flipkart courier partner ekart logistic cancelled the order without any information.. No calls have been made. There is no delivery attempt at all.. I called flipkart customer care trying to explain how things are.. Worse customer service.. What a waste of time. The ekart representatives are dishonest and i can’t find a way to complain about them... Flipkart working with ekart worse service.
      Aug 7, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Aug 09, 2020
      Flipkart Customer Care's response
      Hi, We are sorry to let you know that your order for the product 'Realme C11 (Rich Grey, 32 GB)' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 01 Aug 20 and it will be reflecting in your account by 11 Aug 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your kind understanding is appreciated.
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        M
        meena987komal
        Aug 8, 2020
        Resolved
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        Resolved

        I am writing this complaint to express my disappointment with a recent purchase i made from flipkart on 30th august, 2020. Order id - od[protected]
        Hp 14s core i3 10th gen - (4 gb/256 gb ssd/windows 10 home) 14s-cf3047tu thin and light laptop jet black.
        As soon as i turned on the laptop, i realized the laptop made an strange noise. After 2 days, laptop shown the notification of cooling fan. My laptop got shutdown and when i tried to on it. It shows "the system has detected that a cooling fan is not operating correctly.
        Continued operation is not recommended and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shut down in 15 seconds. To prevent shutdown and continue operation, press the enter key now. System fan (90b)". It also gets heated after usage of 2mins. Right now my laptop is not working.
        I spoke to your customer care person, she said technician will contact me after one week. If he finds it faulty then i will get the refund. I have paid the full amount so it is my right to get a refund or new laptop. I am not going to use the defective laptop. I have a doubt i have recieved used laptop. As you know, during the covid-19 everything has shifted to online from offline. And i am totally dependent on the laptop for my master's classes and work. The defective laptop and delay in sending the technician already created a lot of problems for me.
        Please try to send the technician and look in this matter asap.
        Thanks
        Komal
        +1 photos
        Aug 7, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 09, 2020
        Flipkart Customer Care's response
        Hi, We are sorry for the trouble caused. We're writing to you about your HP 14s Core i3 10th Gen - (4 GB/256 GB SSD/Windows 10 Home) 14s-cf3047TU Thin and Light Laptop with order ID OD[protected]. We would like to inform you that pickup is scheduled by the seller and the product will be picked on or before 12 Aug 20. Please keep the initially delivered item ready along with all the accessories and price tags in the original product box. Seller will initiate the refund once the pick up is confirmed. The amount will be credited bank account within 7 business days from the date of initiation as per standard banking processes. Your kind understanding in this regard is appreciated.
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          Tao Ronaldo
          Aug 8, 2020
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          I can't update my phone number on my flipkart account since i lost access to my old sim that i used to sign up for my account. My registered email address is ronaldo. [protected]@gmail.com. Please help me out asap
          Flipkart customer support has been notified about the posted complaint.
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            K
            Kush U
            Aug 8, 2020
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            To flipkart,

            This mail is with reference to order id-od[protected] which i had placed on 20th july, 2020 (Monday).
            This product macizo edge plus isi certified glass manual gas stove (3 burner) is till date not delivered (7th august, 2020) and now suddenly this product is auto cancelled.
            This kind of rigged behaviour is not at all tolerated by me, you made me wait over 2 week and now you auto cancelled it without even talking your consumer's permission.
            I request you justify my case and let me know my order status for the above
            Expecting a fast delivery of my product or else provide a compensation for it.
            This time very unhappy and disappointed with flipkart.

            Kush u
            Flipkart consumer
            Flipkart customer support has been notified about the posted complaint.
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              J
              jewish
              from Bengaluru, Karnataka
              Aug 8, 2020
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              Website: Flipkart.com

              I had ordered for wonderchef cookware set. I received damaged product twice, even for replacement. When i brought into the customer support. They created return which was rejected by seller. Three times return was created and all t ok me it was rejected. So when i contacted again the customer support. They blocked my account giving tooany return created a reason. I have provided all images to prove my stand. As they know i am correct so they blocked me. I am left with no option but waste my money rs.1699
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 10, 2020
              Flipkart Customer Care's response
              Hi, We are sorry for the trouble caused.
              We'd like to let you know that your recent return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
              Aug 12, 2020
              Updated by jewish
              As already mentioned in my complaint.The repeated return request was created by Flipkart representative as the seller was rejecting the return of damaged product. So where is my fault.

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                S
                Sayan@Sau
                Aug 7, 2020
                Resolved
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                Resolved

                Address: Flipkart

                I have ordered honor band 5 with rs. 2199 and process a refund request via chat.
                They confirmed me that i will got my refund amount after successful pick up in my bank account where i have got previous two successful refund in my previous two orders.
                But when they processed my refund request i find they provided improper a/c details of *154 instead of proper *115 my proper account.
                When i called 3 times and chat 2 times they told me modification of account number before refund can not be done.
                I need to wait 24hrs.
                If refund failed then my a/c details will be updated.
                Without my fault why should i suffer.
                I think flipkart is cheating me.
                Kindly investigate the matter.
                I am providing screen shots of my previous refund and now wrong account refund status by them.
                Also chats screen shot is attached.
                Awaiting your prompt reply.
                +6 photos
                Aug 12, 2020
                Complaint marked as Resolved 
                Thank you very much for your endless support to get refund of Rs 2199 in my proper bank account ending with xxx115. Thanks and Regards, Sayan
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Aug 10, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Aug 12, 2020
                Updated by Sayan@Sau
                Thank you consumercomplaints.in as well as flipkart for refund of Rs 2199 in my proper bank account ending with xx115 after calling, chatting and emailing several times.
                Thanks for your kind support.
                Screenshot of successful payment in proper account is attached.

                Verified Support
                Aug 13, 2020
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. We're writing to you about your Honor Band 5 with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 12 Aug 20 and will be reflecting in your account by 13 Aug 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                After giving 2 successful refund in my bank account this time flipkart representative provide wrong account number for my refund.
                Please do this urgently in my proper bank account ending with 115.I am calling call center more than 5 times but they telling me to wait 24hrs for last 3 days.I am frustrated by this matter.
                Please refund my amount.
                I am proving screen shots of previous refund in proper bank account and now mistake for account number by them.

                refund initiated in wrong a/c details by flipkart of order id:od119272118613877000 after two successful previous refund in my previous orders - Comment #3717043 - Image #0
                refund initiated in wrong a/c details by flipkart of order id:od119272118613877000 after two successful previous refund in my previous orders - Comment #3717043 - Image #1
                Thank you ConsumerComplaints.in and Flipkart. I have received my refund of Rs 2199 in my proper bank account ending with 115 after calls and chats and email several times.
                Thank you very much for your kind support.

                refund initiated in wrong a/c details by flipkart of order id:od119272118613877000 after two successful previous refund in my previous orders - Comment #3718493 - Image #0
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                  kusum goel
                  Aug 7, 2020
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                  I have order one future generation v group wooden wall shelf vide order id od[protected] for rs. 902 on 25th july, 2020. The order was delivered on 4th august 2020. But product delivered was a wooden spoon photo of the product delivered is attached. I requested for return of wrong delivered product on 4th august 2020. But on 7th august 2020, it is informed that my request for replacement was rejected. Please arrange for refund of 902 rupees or replacement of product with the one which i have ordered
                  +1 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 10, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
                  Aug 15, 2020
                  Updated by kusum goel
                  My replacement was accepted after several communications and again the delivery boy come with wrong product a wooden spoon. Please help in getting my money refund or replacement with correct product which I have ordered
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                    Niloysom Das
                    Aug 7, 2020
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                    Even though they are in stock and i did not have any product in cart. It is not letting me buy the item. Please fix the problem. I have bought many products from flipkart but this is the first time this is happening. Also i did not buy any products in this sale. I am enclosing a video please do the needful.
                    Flipkart customer support has been notified about the posted complaint.
                    Sorry video too large i am giving some photos.

                    Not able to buy products - Comment #3715593 - Image #0
                    Not able to buy products - Comment #3715593 - Image #1
                    Not able to buy products - Comment #3715593 - Image #2
                    Not able to buy products - Comment #3715593 - Image #3
                    Not able to buy products - Comment #3715593 - Image #4
                    Not able to buy products - Comment #3715593 - Image #5
                    Not able to buy products - Comment #3715593 - Image #6
                    Not able to buy products - Comment #3715593 - Image #7
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                      Yashhsaini
                      Aug 7, 2020
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                      Item missing so i raise replacement product not deliver in days. After 16 days order cancelled by flipkart. I got call from flipkart on 7th aug in morning she told we are cancelling your replacement i asked why you cancelled my order after wait 16 days. But she disconnect my call. I send same issue in twitter and mail also sent to flipkart team but they are not given any solution. I have all screen short from starting to till now how many date they given.
                      I have upload call recording also.
                      I got call from this number [protected] date[protected] time 09-14-06
                      I got refund mail but still no refund.
                      +10 photos
                      +1 videos
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 10, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Aug 19, 2020
                      Updated by Yashhsaini
                      Still no Solution from Flipkart.
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                        Tanmay Gohane
                        Aug 7, 2020
                        Resolved
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                        Resolved

                        I have to buy the laptop asus rog strix g i7 9th gen it was out of stock before 6th august and from 6th august to 9th august its big saving days sale on flipkart i thought i wluld buy it on 6th bcoz its a sale and it will be coming back in stock bcoz it was in stock during 23-27 june (Big saving days) but i was disappointed it didnt come in stock and im now still waiting for stock flipkart bring it back im waiting. At least dont lower the price but bring it back at any cost
                        +1 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 10, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          Sohail Anwar
                          Aug 7, 2020
                          Resolved
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                          Resolved

                          Address: Majhaulia road nh 28 muzaffarpur, Jama masjid NH 28 nirdesh road majhaulia muzaffarpur
                          Website: Flipkart e commerce

                          Hello there

                          I received a sms and email through flipkart company today that rs. 9999/-my refund amount of tv is cancelled. But my tv is pickup before 7 days means 1aug 2020. Then i call to flipkart customer care but he says that your refund amount of tv is initiated by the seller today. Then i upto date my passbook but no amount will be credited in my bank account by the company is really a criminal act and cheated customer. I want my money back. Don't dare again do this

                          Please contact and refund my money back
                          Name: faiz anwar
                          Date of incident: 07/08/2020
                          Order id : od[protected]
                          Mobile no. [protected]
                          Email id : [protected]

                          Details : 07/08/2020 flipkart comapny: 9999.00
                          +1 photos
                          Aug 14, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 09, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
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                            SwapnilShivalkar828
                            Aug 7, 2020
                            Resolved
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                            Resolved

                            This is my order number of flipkart

                            Od[protected]

                            I had ordered 10 kg rice i don't expect that flipkart will give in poor condition not even in box that also i had neglected
                            The product which i received is 1 kg packet of 10 qty she. I open it i saw there is huge insect of black which is black kernel when i had open the packet in that small insects were there i had taken the images and now i m attaching the images please check it

                            This product is hazerdous to our health and also harmful for anyone we are living in invisible enemy of corona which can't see but affect human organ system badly but this product small insects which are live and affect our body who will responsible

                            Please take this back all and refund my money back

                            And also there is one request after this order seller had made this order out of stock it means when time of giving the order he doesn't have the stock he had given old stock he doesn't have the stock

                            I m attaching the images please check it from u r end investigate the matter and refund my money back

                            And after continually esclating to flipkart [protected]@flipkart.com and grievances department of flipkart.. My account has been blocked by flipkart and refund and returned had both stuck i want my. Money back with loss of compensation

                            I will fight against flipkart till my last breath i m esclating this concern to all social media platform and consumer court to get justice and take necessary action against flipkart who had taken request to closed my account

                            I will recommend my all friends circles not buy any product from flipkart

                            And this matter i m esclating to sachin bansal sir and binny bansal sir in their respective email id... Let see who win flipkart customer care or customer of india
                            +3 photos
                            Aug 12, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Aug 09, 2020
                            Updated by SwapnilShivalkar828
                            This is my order number
                            Od[protected]
                            Amount rs
                            Rs 1558
                            Delivery date
                            28 july 2020

                            And this dal 2 order
                            This is two order number
                            Od[protected]
                            Od[protected]
                            Amount
                            Rs 814+814=1628

                            Od[protected]
                            I had ordered this 2 gulab oil container and flipkart seller had given this product in poor condition not put support with each other due to transportation in transit the product is totally damage and oil has leakage we can't accept this lekage oil in covid pandemic condition so i had requested flipkaart from day 1 when i had received and esclate many times... Finally they are sending me mail lots of return from u r end so we are closing u r account... Ok fine close my account what about the damage product that they had given to me who will give refund of damage product we can't damage product

                            And this 2 order
                            Od[protected]
                            Od[protected]
                            This is moong dal and chana dal which flipkaart had given to us i. This product all black insect kernel are they i had esclated the issue to flipkaart and they had investigate they told we will take necessary action and waited me for 10 days for resolution and finally account has been closed from thier end and money had stuck... This is unfair from flipkart end..

                            I m requesting to consumer court and social media platform raised my complaint against flipkart and tell them to give me resolution and don't back out from my complaint i had shared my content to all my friend and family member so they also will raise voice on behalf of me and all public will stand for my complaint flipkart will know what customer voice... I want money from flipkart with the compensation loss that they had frusted and harrassed me mentally
                            Aug 09, 2020
                            Updated by SwapnilShivalkar828
                            Od[protected]
                            Od[protected]
                            Od[protected]
                            Od[protected]
                            Od[protected]

                            This is 5 order i had order of milk powered because the amount was low so i had ordered 5 qty of different order but i didn't knew i will get old stock and damage also due to poor packing from seller the product damage internally the milk powder supposed to come with safety polybag and have some air bag inside... But this seller does not do this all material was damage inside dur to poor packing and all powder came out of it.. We can't accept this openly and damage product in corona pandemic condition please arrange reverse pickup and take this back to u and refund my money back immediately

                            Continuously i had contacting the flipkart from when i had received this damage product i had not get the resolution and flipkart had blocked my order saying high return i had not return anything whatever statment flipkart will provide 

                            Fine take the product back and clear my refund i will not shop from flipkart and recommend all the family and friends not to buy from flipkart 
                            Verified Support
                            Aug 09, 2020
                            Flipkart Customer Care's response
                            Hi, We are sorry to let you know that your return request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
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                              Yashhsaini
                              Aug 7, 2020
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                              Address: Amiyapur (pachak)

                              I purchase new thinkpad laptop from flipkart on 19th july. I raise replacement on 22nd july but from flipkart not deliver till 7th aug. Got call on 7th aug customer person told we will cancelled your replacement. Kindly help and do the needful. I have all mail and call recording related my replacement.
                              +6 photos
                              Flipkart customer support has been notified about the posted complaint.
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                                MalaniBorkar883
                                Aug 7, 2020
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                                Od[protected]
                                Od[protected]
                                Od[protected]
                                Od[protected]
                                Od[protected]

                                This is 5 order i had order of milk powered because the amount was low so i had ordered 5 qty of different order but i didn't knew i will get old stock and damage also due to poor packing from seller the product damage internally the milk powder supposed to come with safety polybag and have some air bag inside... But this seller does not do this all material was damage inside dur to poor packing and all powder came out of it.. We can't accept this openly and damage product in corona pandemic condition please arrange reverse pickup and take this back to u and refund my money back immediately

                                Continuously i had contacting the flipkart from when i had received this damage product i had not get the resolution and flipkart had blocked my order saying high return i had not return anything whatever statment flipkart will provide

                                Fine take the product back and clear my refund i will not shop from flipkart and recommend all the family and friends not to buy from flipkart
                                +2 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Aug 09, 2020
                                Updated by MalaniBorkar883
                                This is my order number
                                Od[protected]
                                Amount rs
                                Rs 1558
                                Delivery date
                                28 july 2020

                                And this dal 2 order
                                This is two order number
                                Od[protected]
                                Od[protected]
                                Amount
                                Rs 814+814=1628

                                Od[protected]
                                I had ordered this 2 gulab oil container and flipkart seller had given this product in poor condition not put support with each other due to transportation in transit the product is totally damage and oil has leakage we can't accept this lekage oil in covid pandemic condition so i had requested flipkaart from day 1 when i had received and esclate many times... Finally they are sending me mail lots of return from u r end so we are closing u r account... Ok fine close my account what about the damage product that they had given to me who will give refund of damage product we can't damage product

                                And this 2 order
                                Od[protected]
                                Od[protected]
                                This is moong dal and chana dal which flipkaart had given to us i. This product all black insect kernel are they i had esclated the issue to flipkaart and they had investigate they told we will take necessary action and waited me for 10 days for resolution and finally account has been closed from thier end and money had stuck... This is unfair from flipkart end..

                                I m requesting to consumer court and social media platform raised my complaint against flipkart and tell them to give me resolution and don't back out from my complaint i had shared my content to all my friend and family member so they also will raise voice on behalf of me and all public will stand for my complaint flipkart will know what customer voice... I want money from flipkart with the compensation loss that they had frusted and harrassed me mentally
                                Aug 09, 2020
                                Updated by MalaniBorkar883
                                This is my order number of flipkart
                                Od[protected]

                                I had ordered 10 kg rice i don't expect that flipkart will give in poor condition not even in box that also i had neglected

                                The product which i received is 1 kg packet of 10 qty she. I open it i saw there is huge insect of black which is black kernel when i had open the packet in that small insects were there i had taken the images and now i m attaching the images please check it

                                This product is hazerdous to our health and also harmful for anyone we are living in invisible enemy of corona which can't see but affect human organ system badly but this product small insects which are live and affect our body who will responsible

                                Please take this back all and refund my money back

                                And also there is one request after this order seller had made this order out of stock it means when time of giving the order he doesn't have the stock he had given old stock he doesn't have the stock

                                I m attaching the images please check it from u r end investigate the matter and refund my money back

                                And after continually esclating to flipkart [protected]@flipkart.com and grievances department of flipkart.. My account has been blocked by flipkart and refund and returned had both stuck i want my. Money back with loss of compensation 

                                I will fight against flipkart till my last breath i m esclating this concern to all social media platform and consumer court to get justice and take necessary action against flipkart who had taken request to closed my account

                                I will recommend my all friends circles not buy any product from flipkart

                                And this matter i m esclating to sachin bansal sir and binny bansal sir in their respective email id... Let see who win flipkart customer care or customer of india
                                Aug 13, 2020
                                Updated by MalaniBorkar883
                                This is my order number

                                OD[protected]

                                qty 2 ra 684

                                I had raised the Complaint of Deffective Ghee and Damage ghee receive during transit no response I had get uptil now from Flipkart totally bad smell and Seal was open and it was damage internally due to poor packing Please Give me Resolution of my order
                                Resolve the issue or else I have to Esclate matter to Binny Bansal sir and Sachin Bansal sir

                                [protected]@FLIPKART.COM

                                [protected]@@FLIPKART.COM
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                                  P
                                  Parnab Chakraborty
                                  Aug 7, 2020
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                                  I ordered a whirlpool refrigerator with flipkart with exchange of old one. When the delivery personal came they refused exchange though the refrigerator is in very well working condition with no dent or scratches. Flipkart saying if there is some dust or scratch marks then it's not exchangeable. Now what they are asking is what you get in fairly new fridge, who exchanges new fridge?
                                  Flipkart customer support has been notified about the posted complaint.
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                                    H
                                    hvekariya
                                    from Ahmedabad, Gujarat
                                    Aug 7, 2020
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                                    I add money for buying mobile

                                    And after ordered they freeze my account

                                    Now they are denied for open account and refund money

                                    Money in wallet
                                    Flipkart customer support has been notified about the posted complaint.
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                                      V
                                      Vikastomar
                                      from New Delhi, Delhi
                                      Aug 7, 2020
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                                      07.08.2020

                                      Email: [protected]@gmail.com

                                      With due regards i would like to tell that flipkart has been blocked my account because i cancelled 5 products recently from my end and i cancelled them because one seller cheated me (I ordered 12 artificial plants, on box it was mention 7 but in real they were 3 which i got, so, i cancelled rest 5 undelivered products of same seller for no further fraud) i was complaining about this to customer service and flipkart team blocked my account when i was on call.

                                      I really don’t understand
                                      Seller cheated me in 4 products of inr around 1250 and i was complaining about it to customer service but at the end my account got blocked just because i saved myself from further fraud on 5 products.

                                      Ps i have many prepaid products which need to deliver at my home in my order list plus i have around 2000 super coins which value around 4000 inr.

                                      It is my humble request if you activate my account again and deliver my rest products at my home because i already paid for them.
                                      +9 photos
                                      Flipkart customer support has been notified about the posted complaint.
                                      Aug 07, 2020
                                      Updated by Vikastomar
                                      I want some products invoice, which i can't retrieve now for example ac, mobile, etc who have warranty of years 1, 5, 10.
                                      But question is how can l get them?
                                      Aug 07, 2020
                                      Updated by Vikastomar
                                      Seller cheated me for INR 1265.00 and when i asked customer care executive for refund. He was processing it and when he processed my account got blocked. What is my mistake in that?
                                      Tell me one thing if a seller cheat or product is faulty are we customers allowed for cancellation or refund or not, if not, kindly remove refund, replacement and cancellation policy. Many problems will solve by this. Customers will be at their own risk if they buy anything from Flipkart.

                                      Ps My mistakes
                                      1. I ordered bulk quantity from flipkart
                                      2. I order 12 units of artificial plants from seller
                                      3. I tried to complaint about seller fraud
                                      4. I cancelled 5 artificial plants just to save myself from same seller fraud in future
                                      5. I asked Flipkart customer executive to file a complaint and process refund.

                                      Hence my account got blocked :)
                                      It was 8 years old account and I can’t believe it was blocked after receiving fraudulent activity from seller.
                                      Aug 07, 2020
                                      Updated by Vikastomar
                                      Ps one more thing if you guys want to block my account your wish as I can’t interrupt or beg you guys. But for sure you will be losing a asset for your Flipkart.

                                      Just check my order history and amount of products all 8 years or just this year or any year.

                                      If my account not recover i will shift to some other app but i wont download Flipkart again.
                                      If my account recover i will be glad and continue shopping.
                                      Aug 07, 2020
                                      Updated by Vikastomar
                                      07.08.2020

                                      Email: [protected]@gmail.com

                                      With due regards i would like to tell you that recently i order so many unit of products and one product of artificial plant products of 16 units in total and from a single seller names as “crobat” in total 12 units.
                                      Crobat delivered me on 07.08.2020 “7” units as i could see on bills on boxes but inside it was only 3 units and 4 units were missing.
                                      Crobat packed it in three boxes of 3, 3, 1 units but all three boxes were big enough for only one unit of artificial plants.
                                      So i cancelled rest 5 undelivered artificial plants product of same seller for no more frauds by seller.
                                      After this i called customer care of flipkart and he was processing refund and guess what my account log off automatically and it says it’s blocked now. So executive processed refund request and instantly flipkart system blocked my account automatically. Unbelievable.

                                      So seller cheated me for inr

                                      430.00
                                      296.00
                                      261.00
                                      278.00

                                      Inr 1265.00 in total.

                                      It is my humble request kindly refund this amount and take strict action against this seller “crobat”. And if you can please unblock my account.
                                      Check my order history of any year since 2012.
                                      Losing me will affect flipkart more then me. It will effect me only former fraud by seller 599.00, recent fraud by seller 1245.00 and 2000 supercoins which cost around 4000.00, so, in total around 6k but please look at my order history. Rest your wish.
                                      Aug 08, 2020
                                      Updated by Vikastomar
                                      By mistake i gave wrong order id
                                      Correct is
                                      OD[protected]
                                      Verified Support
                                      Aug 08, 2020
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Aug 08, 2020
                                      Updated by Vikastomar
                                      I got a mail from Flipkart. As expected no enquiry so far in this case. Just automated mail i got.

                                      Aug 08, 2020
                                      Updated by Vikastomar
                                      08.08.2020

                                      Email: [protected]@gmail.com

                                      With due regards i would like to say to you that

                                      1. I have around 2500 supercoins in my flipkart account which cost me inr 5000.00
                                      2. Pending orders of around 10000.00 need to deliver at my home which i ordered on 6th and 7th aug 2020.
                                      3. My previously bought product’s invoices which have warranty of over 1, 2, 3, 5, 10 years. Which i can get only if account is active. This is most important.
                                      4. Fraud happened with me recently of 1265.00 and last month 599.00. No resolution so far.

                                      Note: flipkart blocked my account because it detect high numbers of returns. Last month i ordered 84 products and return was 3 products. Recently i ordered 64 products and cancelled were 5 products because just same seller cheated me over 4 products out of 7 and inr 1265.00 and it was act of self defence against fraud.

                                      Let me tell you incident in detail:

                                      I would like to tell that flipkart has been blocked my account because i cancelled 5 products recently from my end and i cancelled them because one seller cheated me (I ordered 12 artificial plants, on box it was mention 7 but in real they were 3 which i got, so, i cancelled rest 5 undelivered products of same seller for no further fraud) i was complaining about this to customer service and flipkart team blocked my account when i was on call.

                                      I really don’t understand
                                      Seller cheated me in 4 products of inr around 1265 and i was complaining about it to customer service but at the end my account got blocked just because i saved myself from further fraud on 5 products.

                                      Ps i have many prepaid products which need to deliver at my home in my order list plus i have around 2500 super coins which value around 5000 inr.

                                      It is my humble request if you activate my account again and deliver my rest products at my home because i already paid for them. Moreover, i want invoices of my products which i bought like ac and mobile.

                                      Thanks
                                      Vikas
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                                        A
                                        Avinash_Mandal21
                                        Aug 7, 2020
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                                        Website: flipkart.com

                                        I placed an order for 'metal gear solid v : the phantom pain' and received 'metal gear solid v : ground zeros' instead. I would like it to be replaced with the correct item.

                                        Order no.: od[protected]
                                        Tracking id: fmpp[protected]
                                        Invoice no.: faagzy[protected]
                                        Courier awb no.: fmpp[protected]
                                        Gstin no.: 07enjps8604e1zp

                                        The date of delivery was 7 august 2020, the same day i am raising this issue.
                                        Flipkart customer support has been notified about the posted complaint.
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