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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 928

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K
KK srivastava333
Jul 23, 2020
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Website: www.flipkart.com

Dear sir
I ordered for a webcam of quantum qhm495 on 6th july 2020 and i received on 13th july vide order no od[protected], but the product was delivered with different company (Wrong product). For which i complaint immediately through e mail and again by phone. But company flipkart refused to take back wrong delivered item.
Please solve my problems.
Dr k. K. Srivastava [protected]
Flipkart customer support has been notified about the posted complaint.
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    H
    husein522
    from Pune, Maharashtra
    Jul 23, 2020
    Resolved
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    Resolved

    I had ordered mobile phone yureka note from flipkart and i got defective mobile then i raised the complain and got replacement. The second time again i got the defective mobile now they are delaying and not arranging the reverse pickup.

    Whenever i call the customer care they put me on long hold and then phone gets disconnected.

    Now i feel cheated from the biggest online store.

    Plz help me in getting my amount back
    Aug 13, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 24, 2020
    Flipkart Customer Care's response
    Hi, We're sorry to hear that you're facing issues with your Realme 3i (Diamond Blue, 64 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.
    Sorry first of all the purchase product is yureka note and not realme3. And technician has confirmed that the problem is there and has not updated on flipkart I have the proof of the

    delivered defective product and not ready to take it back - Comment #3709116 - Image #0
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      S
      Sachinnarayankar
      Jul 23, 2020
      Resolved
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      Resolved

      Hi,

      I received my order yesterday (22 july 2020)
      I opened the package today (23 july 2020) but to my surprise i only found the infrared thermometer & not the oximeter.

      The invoice says it's for both. But there is item missing from the package.

      Attached are the some pictures of the package.

      Please respond as i have tried reaching on customer care number but not received any response.

      Pulse oximeter is missing from the package.

      Order id:
      Od[protected]

      Regards,
      Sachin narayankar
      +2 photos
      Aug 20, 2021
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 24, 2020
      Flipkart Customer Care's response
      We will revert on it.
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        S
        SwapnilShivalkar++
        from Mumbai, Maharashtra
        Jul 23, 2020
        Resolved
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        Respected higher authorities of flipkart department

        This is my order number

        Od[protected]

        I had received product today 21 july 2020... I had ordered 2 oil quantity of rs 1442... Star 555 sunflower oil 5 litre container of 2 qty

        As i had ordered 2 qty it is responsibility of flipkart to give me product in good condition with proper packing and shipping...

        Flipkart has given me in small box of light quantity and 2... 5litre can of 2qyy provided in small box and it was tightly packed no support no wrap by plastic poor packing and shipping the product has been damage during transit when open the product material out of it can't accept in corona condition

        The product is leakage this is due to poor packing from seller and also not check by packing department and it has damage transit i m attaching the images old stock product given to me.. And usually oil is used for 6 month not more than that

        We are living in invisible virus which is harmful to our health and in that we received such pantry product in unhygienic condition it is very bad can't take risk on health the product is no use of it both product damage i had attached the images it is totally disposable and harmful product

        Please check from u r end and resolve the issue i m waiting for the resolution from flipkart department

        I m esclating this issue to cs head and grievances department of flipkart
        [protected]@flipkart.com
        Grievance. [protected]@flipkart.com

        And also sachin bansal sir and binny bansal sir
        +2 photos
        Aug 13, 2021
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Jul 23, 2020
        Updated by SwapnilShivalkar++
        Waiting for the resolution from Flipkart
        Verified Support
        Jul 24, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          D
          Divyesh25
          Jul 23, 2020
          Resolved
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          Done everything on my part i. E. Chat, call, tweet, message on social platform but they just say its taking time give us 2 more days, they also have taken my banking details but no use still never got my refund..
          Jul 24, 2020
          Complaint marked as Resolved 
          ghfhg
          Flipkart customer support has been notified about the posted complaint.
          Jul 23, 2020
          Updated by Divyesh25
          hearing same and its been like 35 days
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            S
            Sai Kishore reddy reddibathula
            Jul 23, 2020
            Resolved
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            Address: Banagalore , Koramangala

            Hi team, i have ordered an water purifier on flipkart last month which was delivered to me on 26th june, i was asked to wait for the installation till 22nd july and they haven’t send anybody to get the work done, unfortunately they send a mail as “we came to know that you were being charged for installation provide us the bill we will send a gift card of flipkart for the amount you spent”, i don’t understand how they had send the mail, a customer has no right to open the package until a techinician from flipkart open it, even if a customer opens and if he finds product is damaged flipkart will not accept it as it was opened by customer, so i kept that aside and waited for them, now i called them as i received this mail how can a customer opens what if it is damaged, i can’t take risk so i would like to return it and flipkart denied in accepting return of product as return policy was expired, as i was asked to wait by flipkart and now they claim it as my fault. First time it was assigned to hindware and they cancelled the installation process on july 11 which was beyond the expiry of the return date of product, i have contacted flipkart regarding this and they stated as that there won’t be any expiry as the defect is from our side not to worry and now they denying this,
            +3 photos
            Jul 26, 2020
            Complaint marked as Resolved 
            Accepted to return product and the product was picked up today
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 24, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Jul 24, 2020
            Updated by Sai Kishore reddy reddibathula
            I got a call naming as he is a Flipkart customer executive and was asking the details of the card through which I have made the payment, why would Flipkart ask for that you can revert it on the mode of payment I done for buying, this seems this site people are fraud, do not discuss any card details with them
            Verified Support
            Jul 27, 2020
            Flipkart Customer Care's response
            Hi, We are happy to let you know that the seller has initiated the return request for the "
            Hindware Calisto RO + UV + UF 7 L RO + UV + UF Water Purifier". Kindly note the pickup of the product is scheduled on 05 Aug 20 and once the pick is confirmed the seller would initiate the refund which would reflect within 8 business days in your source of payment. Your kind understanding is appreciated.
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              A
              Ashish_sahoo
              Jul 23, 2020
              Resolved
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              I ordered samsung level u bluetooth headset with order id od[protected] from flipkart worth rs 2760 on 21st july, 2020. The package was delivered to me on 22nd july, 2020. When i opened the outer box, i found that samsung box seals were broken and the headset was missing (Only user manual was there). I was blank for a moment as it happened to me for the first time and i was buying from flipkart for the first time in my life.

              I called flipkart support immediately and informed them about the same, i was being asked, if i want the refund or product. I told them for refund. They told me that they are raising a refund complaint but will investigate about it and it will be resolved by jul 26.

              People all across india love flipkart because of its high-quality products, best offers on the wide range of products, customer obsession and much more. But all these points now seem to get faded as these types of incident happens.
              Aug 14, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 24, 2020
              Flipkart Customer Care's response
              We will revert on it.
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                Amitangshu Das
                Jul 23, 2020
                Resolved
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                I bought a top for which i paid online in flipkart by google pay, and as my dad didnt knew it he paid again to the delivery man the same amount of rs.269 for the product. Product no: od[protected].
                Dated: 23.07.2020.
                Ph number: [protected]
                I want my refund as soon as possible. Please kindly refund the amount.
                +1 photos
                Jul 23, 2020
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
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                  aditya31jha
                  Jul 23, 2020
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                  Website: Flipkart

                  Od[protected]

                  I placed order of two pyjamas and paid in advance but i received only one.
                  After multiple followups and complaints my request was rejected on technical terms. No explanation was provided.
                  Flip kart seems to have found a new model of earning quick bucks. I am glad i made a small purchase.
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    Shubham Bhojane
                    Jul 23, 2020
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                    Address: Manjlegaon

                    Sir my order delivery 23 july today but i tracking order see out of delivery area (Pincode address mismatch).
                    Flipkart customer support has been notified about the posted complaint.
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                      Sarawin
                      Jul 23, 2020
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                      I have ordered for mee mee walker on 27th june and got it delivered on 7th july. However was shocked to see when i received parcel. It was not packed well.
                      *no manual/instruction card was provided
                      * finishing were so sharp that it could cut when pressed hard
                      *stopper didn't serve purpose
                      *and totally it looks like first copy product

                      I have cancelled for the product the same day and date of pickup was 25th july. Today when i visited app, i was shocked to see that seller has cancelled my return request on 14th june. How can it be possible.
                      U people allow fake sellers and y customers should suffer

                      Order id - od[protected]

                      I need refund of 2294rs paid
                      Flipkart customer support has been notified about the posted complaint.
                      Jul 23, 2020
                      Updated by Sarawin
                      Contact number [protected]
                      Verified Support
                      Jul 24, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Aug 01, 2020
                      Updated by Sarawin
                      What revert u people did? A lady called up on 28th and informed to send my giv ID proof to [protected]@flipkart.com.
                      She said it will b reverted on 24hrs.
                      Its more than 72hrs passed. Still there is not even a single reply for my mail.
                      This is how u ppl work and give importantance to customers?
                      And again they have closed my issue which I reopened fr second time in app, . Without giving solution, how can u ppl natk complaint as resolved.
                      Very bad customer support
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                        R
                        reuben dias
                        Jul 22, 2020
                        Resolved
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                        Resolved

                        Address: GR Shree Nivas, 207 Phase 2, Manipal county Road, Begur.banglore 560068

                        Hi there, i had done a booking from flipkart travels with pnr: mil93b.
                        The flight was rescheduled and then cancelled my the airline (Spicejet)... For which a full refund was processed to the travel agency (Flipkart travels) on 29th april '20 as confirm by the airlines.

                        When reached out to flipkart with all the necessary information they are still saying the the airline is still pending confirmation for the refund.
                        Its been over 4 month that i have still not received my refund.

                        Flipkart need to refund the amount that they have received from the airline, for which they are delaying it month by month.

                        Can you guys please help me here.
                        +1 photos
                        Aug 14, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
                        Hi There, I have already got in touch with the travel desk team and they have been postponing the refund every month for 3 months now...where as the airline has already refunded the amount to Flipkart on 29th April.. really is this how cheap you can be... holding people's hard earned money...
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                          Keerthi Mallepaka
                          Jul 22, 2020
                          Resolved
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                          Resolved

                          My flipkart account has been deactivated and now i want be activate it but it is not activating
                          My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                          Please solve this
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2020
                          Flipkart Customer Care's response
                          Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
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                            A
                            Abhishek Pillai
                            Jul 22, 2020
                            Resolved
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                            Resolved

                            On the 8th of july I placed order for denizen by levis jeans from flipkart.com, order was successfully placed and the product was packed and shipped very quickly it was so quick that I got an update that my product has reached gurgaon which is just 10km away from my house but wait that was the last notification I got after that only fake promises by the robotic executives of flipkart who are just taught to act like a robot only asking for feedback and ratings but no one really helped me today was the last promised date by one of executives of flipkart but today too I didn't received my order when I call them today they said to opt for refund but the fact is that I want my product delivered why should I choose flipkart if I'm not getting my product delivered and that too a gift for my dad!
                            Really bad and not expected behaviour by flipkart I'm a plus member and a customer who has been shopping from past 4 years since 2016 but this happened too me...
                            Please deliver my product as soon as possible
                            +3 photos
                            Aug 18, 2021
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
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                              K
                              KRETOS
                              Jul 22, 2020
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                              I ordered a phone named realme c11
                              I was able to book it in a flash sale
                              I got the confirmation sms as well as a confirmation call I also got the order I'd and other needed information but after some time they cancelled it without any proper reason
                              Contact: [protected]@gmail.com
                              +1 photos
                              Flipkart customer support has been notified about the posted complaint.
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                                kjui hgv ;oxde
                                Jul 22, 2020
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                                Ordered a ps4 game in flipkart. Seller packed the game after some time but never been shipped. Been 2 days of their shipping deadline. Please fix asap. Important package!
                                Flipkart customer support has been notified about the posted complaint.
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                                  bandaru harini
                                  Jul 22, 2020
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                                  I have been customer to flipkart from past few yrs... And i have login into the app with my account and my mother account and played twice the game and they blocked to game zone.
                                  Contacted flipkart and they told me to uninstall and install again to use the service but still not able to use game zone.
                                  How can they block our accounts if flipkart accepting orders from both accounts?
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 24, 2020
                                  Flipkart Customer Care's response
                                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                                  Jul 24, 2020
                                  Updated by bandaru harini
                                  My account number is [protected]
                                  Name is bandaru harini
                                  Mail is [protected]@gmail.com
                                  Jul 25, 2020
                                  Updated by bandaru harini
                                  Since last one week I am complaining about the same problem... And there is no change. How many days will you take to solve my problem.. Even I posted in flipkart help center no one are responding... Solve it as soon as possible.
                                  Jul 26, 2020
                                  Updated by bandaru harini
                                  Y there is no update about my complaint???
                                  Please solve this as soon as possible
                                  My account number is [protected]
                                  Name is bandaru harini
                                  Mail is [protected]@gmail.com
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                                    Narender ola
                                    Jul 22, 2020
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                                    Address: Sikar raj pin code 332001

                                    My customer id [protected] and meal id [protected]@gmail.com and myrefund of OD[protected] for Levi's Men Solid Casual White Shirt. In 1999 not show my bank account
                                    And my count. Number [protected]
                                    +1 photos
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                                      Shreyon
                                      Jul 22, 2020
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                                      I have a gift card in my flipkart account. But i need otp in my registered mobile number. My old registered number is lost. So i don't have the otp.
                                      If i try to update my previous registered number then i also need my otp in my that number. Now, what should do now?
                                      Flipkart customer support has been notified about the posted complaint.
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                                        Honey Parmar
                                        Jul 22, 2020
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                                        Address: hospital road maden madical

                                        I have made a order on flipkart for smartphone on 18th july. But tet the the product not packed should i cancel the order
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