Flipkart Complaints & Reviews

First they delivered a wrong rather fake of the original brand product as claimed in their order image. Then whenever i called for pick up and refund they kept telling me 24 hours waiting time but more than 20days past like this. Now the customer support guy called to inform that they are refunding without pickup and i can dispose the fake product if not picked up in 24hours. So i waited again and when they didn't come i disposed as suggested. Now suddenly they woke up and keep calling me everyday for the fake product. I guess they want resell the fake imitation product again to a customer. And let me tell the product is mask. Now flipkart is trying to get the fake mask after telling me to dispose on one hand and on the other wanting now to take the mask back to resell and fool other customers.in the pandemic such a dirty trade and harassment of mask should be stopped at once!

15.07.2020

Sub: never received two products or refund by flipkart

Email:- [protected]@gmail.com

Dear sir/mam,
With due regards i would like to tell you that i am your customer since 2012-13 and this is first time i am facing this kind of issue. I am really upset what happened recently as i am feeling cheated.
I order many products after lockdown for home as offline shopping was risky because of covid. Two products showing delivered in my order list but i never received them at my end because they were missing in the package and both courier packages were prepaid.

Note:- flipkart should choose sellers and courier agent wisely for better service and customer satisfaction. I had worst experience in 2020 on flipkart. I lose all faith and i m afraid to order new products on flipkart again in future.

Products are:

1. Kuber industries shirt stacker
Order id - od[protected]

Cost 599.00

(I got a courier as a big box which mentioned two products on the box, “a vanity box” and “shirt stacker”, i received vanity box and instead of shirt stacker, i got “waste polythenes like 5-6 quantity”, which used in courier packaging by flipkart of different people names of different addresses of jaipur, this package came from jaipur)

Ps i informed seller regarding this matter via call and he said to me it was most probably done by courier wishmasters on the way and i can complain in flipkart.

2. Dreamkraft small glow in dark radium birds sitting on branch sticker
Order id - od[protected]

Cost 242.00

(I ordered two units but i received only one inside package and on courier it was written two units and i got notification that both units delivered which is false)

Ps i informed seller regarding this matter via mail with pics and seller replied to me on mail.

It was delivered by “ekart” as i got ekart feedback confirmation. I am attaching screenshots of related products and messages i got.

Ps i already accelerated this issue on flipkart customer service and after many days of calling again and again they processed my request for refund and asked me to wait 72 hours that i will get refund.

But backend team rejected refund without any enquiry. I can tell this because i already informed sellers by mail and call regarding this issue and they assured me i will get refund, i just need to file a complaint in flipkart customer service and they will send this case to backend team but backend team rejected it by their own without enquiry and i got both products rejected refund mail same time same day.

It is my humble request. Kindly give a resolution for this as soon as possible. Provide me my product or give refund, whatever accepted by flipkart and seller.

Thanks
Vikas

To whom it may concern,

I had put a product (Motorola one fusion +) in my cart which was on sale at 12 noon on 6th the price was rs 16999 and on 13th of july-2020 the price of the product was increased to rs 17499. While proceeding with the payment (Please note: the product was in my cart), while checking out, within seconds, there was a pop up saying the product was out of stock.

I had anxiously waited for the product but all in vain. I am disappointed that flipkart did this to me. I wrote to their customer care but there was no solution/ response from them. If they didn't have the product in stock why fool customers by advertising on your web site and misleading with the customers like me who anxiously waited for the sale but in grief that the product in my cart was out of sale in no time once the sale commenced. The product is still in my cart, what shall i do now with it. The product is in my cart since 6th july and i can't purchase it.

Please look into the matter. Your supportand cooperation in this matter is highly appreciated.

Regards,
John julias dsouza

I have ordered boat airdopes more than 15 days ago and received a package with empty box immediately i contacted costumer service care and they told me to wait for three day and they will resolve it after 3days again i contacted the costumer service care and they are not considering now and marking my issue as sooved in my account

Order id - od[protected].. I got hrx bluetooth headset on june 30 2020, i noticed immediately that mic is not working and kept return request in flipkart app. One customer flipkart agent came in chat and closed the my return request without providing solution. Again i called flipkart customer care and they promised that flipkart backend team will reach 24 to 48 hours but no one reached me. Again i called the flipkart customer care again same story that no backend team reached. Again on july 14 reached customer care, agent again raised the request and promised me that backend team will reach me... Story and issue continues... I am losing confidence in flipkart. This is how customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issue.

The seller spammed me and lied about the color product delivery, i ordered this back cover for my mobile. Today i have this product delivery on this day. The back cover that i went to the website on flip card and the back cover that i ordered did not come to me from another company and color and one from another band. The back cover has been received by me so i want to say why the seller did this to me. I am in a very bad condition and please help me. So i want you to contact the seller as soon as possible and solve my problem as soon as possible.

I have ordered a dining table on 24th june 2020. Expected delivery was on 29th june 2020. On 26th june some delivery guy called me and told he is rejecting to deliver due to some covid reason but there was no covid reason in my locality. After that i am continuously trying to contact flipkart to sort out my issue but flipkart is giving me dates and dates only without solving my issue. Today is 14th july still my issue is unresolved. I have already made payment. Now i am unable to cancel my order also as there is no option. I am unable to contact with flipkart also as they are not taking my call. Now i want to cancel my order. Please help me.

My account has been blocked for no reason. I purchased the products for my personal use only and not for reselling.. If my account has been blocked for many number of product returns... Im sorry and i will never return a product. So, please unblock my account as early as possible... Please do the needy. Thank you.

My account has been blocked... I didn't know the reason for that. I purchased the products for my person use only. So, please make unblock my account as early as possible.

I bought a phone from flipkart. Mi mix 2 in 22nd jun 2020. When i received the product this was defective. I raised a replacement request. Tech visit had not done. They cancel my replacement. No when i called them it just delaying. I want full refund

Mene flipkart sw ikall ke two mobile purchase kiye tha jo demeg tha return request dala tha par return nahi huya or return request rejected kar diya

I have ordered naturewell chia seeds of 2 qty
Under order id - od[protected].
But only one got delivered on 28 june.

I raised a ticket on the same through the app
I dint get any proper resolution instead ticket got closed couple of times

Then i reached to customer care through mobile after multiple calls and waiting for 3weeks
They rejected refund for missed item.

Please look into the issue

As i missed my old mobile number which i used to create my flipkart account, i want to chenge my mobile number now. Old mobile number [protected] which is also the registered number and new number which i am using now [protected]

All my orders by flipkart are getting delayed. Orders that were supposed to be delivered have had their delivery timelines pushed by weeks if not days. And as soon as that delivery timeline approaches, it is pushed back yet again shamelessly. Customer support when contacted gives pointless guarantees that they know they cannot follow through. This form of customer service is positively cruel with little regard for the inconvenience experienced by the customer. One of my products was meant as a birthday gift for someone, their birthday has come and gone by and yet no flipkart delivery. The order numbers are as follows od[protected], od[protected], od[protected], od[protected]. You can see how many of my orders they have willfully delayed. Its almost as if they are singling out my orders specifically. Like i said a heartless and cruel company with no regard for the customer.

Bought monitor and called flipkart to provide gst bill
Which they could not (As per customer care)
Also called corcera which sells product - they said contact flipkart and they cannot do anything

Gst is required for input credit - so the company has to provide it.

Order id - od[protected] was delivered on 9th july. I never received the mango juice that i ordered. I contacted them many times. I requested for refund. I was promised call back after 11 min but i waited for 5 hours just to speak to someone. I had multiple telephone conversations but no resolution. I told them over the phone that i received incorrect item. I never received the mango juice that i paid for. I told them to collect the milk and refund me for the juice that was never delivered. They promised resolution by 13th july but nothing happened. I missed a call from flipkart hence i again contacted them to know the status. They pushed it for one more day and promised manager call back since manager was not available. I never received manager call back. Today again i called on 14th but still no resolution. I am again asked to wait. Flipkart is not even letting me know what is the status. What is going on? Pathetic customer service.

Sir i try before 1 month to order some products on flipkart i face a problem current out of stock for your pincode and i cheack all new old all products on your website but i see only only only current out of stock for your pincode please soulve my problem.

Pincode =} 444709

Flipkart registered number =} [protected]

I placed an order for activex weighing scale on flipkart and was supposed to receive it by the 9th of July 2020. It's 14th today and there is no information update on my delivery status. The guys at the customer care have no idea about the product and I have got no assistance from flipkart regarding the same. I have already wasted half a month waiting for my product. I can't even cancel it as the product is no longer available on their or any other site. Flipkart needs to be accountable and compensate for all my loss of time

I placed two mobile orders which were coming in the same package with the same tracking id. But i got a mobile from the package and a bill. The second mobile was not in the package, please check it and i should be returned my money. I opened the package in front of the courier boy, in which there was only one mobile, he also spoke to testify about it. Please return my money to me.

Order id - od[protected]

I am ordered two mobile phone but receive only one mobile in this box.

Please replacement or refund this product.

I go to file a case consumer court.

Please refund my money.

Fraud by flipkart. I am ordered two realme narzo 10 mobile but i receive only one realme narzo 10 mobile in this package please refund my money.
Order id - od[protected]

I received a completely different product from what i had ordered and flipkart isn't accepting my return showing i have multiple return request from my account. This has happened before also that's why i had to return that product and now they aren't accepting my return request. Really disapponted with extremely poor customer service. I would like a refund