Flipkart Complaints & Reviews

I want to reschedule my flight and i call spicejet and they ask me agency id for changing my flight and then i call flipkart for agency id and they refused to give me agency id and they cut the call in the middle and i try again and call flipkart care then they do it that again and did not reslove my problem then i ask them to reschedule my flight through flipkart then rescheduling charges given them by is 4000 per head as compare to flight company 2500 charges and cancellation charges told by them is also 4000 as compare to 1500 charged by the company and they are not resolving my problem i call 10 times at flipkart care but they are refusing to solved my problem.
My name - vishu kumar
My phone number - [protected]
Mail id - [protected]@gmail.com

I had ordered for 1-canon pg 810 black in cartridge.
Order no. Od[protected].
But i received 4 no. Of hp cartridge on 19th july 2020.
Invoice no. Fad1bh[protected].
Since the correct item was indicated on the invoice attached with the parcel, i accepted the parcel. However, opening the parcel, i found the delivered product is different which is not useful to me.
I have also provided a feedback upon delivery about wrong product delivery and my dissatisfaction. But there was no response from flipkart.
Hence i am lodging this complaint. Pleas replace the with correct product or refund the money.

I buy a boat rockerz 225f. And this is defective so i request to refund since 2-3 week has to be completed but i can't get refund.
I will send you a pic of my credit card statement in which you see the transaction sine i orderd the boat rockerz 225f worth ₹1445.

I have order bluetooth 6 days ago them then my courier comes i saw there was hand free in it pl s refunds my accounts

Hi team,

I have cancelled 10 orders in the month of may and june 2020 in flipkart, however they have shared the transaction ids but amount not credited in my bank account. I tried to reach out to flipkart customer care to raise the complaint from last two months but its connecting. Please help me to get my amount, i have attached bank confirmation mail, transaction numbers, return confirmation mails from flipkart.

Total amount due: 4002rs

Transaction details:

Transation id transation amount transaction canncelled date status
Cr2006010120594122097201 658 01-jun-20 not received
Cr20052500202719051169708 653 26-may-20 not received
Cr20052701501613958998303 653 27-may-20 not received
[protected] 653 25-may-20 not received
Cr20052600052510881864206 123 29-may-20 not received
Cr20052600053124187055306 406 29-may-20 not received
Cr20052600053323383108006 124 29-may-20 not received
Cr2005111705238489011804 646 14-may-20 not received
Cr20051117051823811965204 6 14-may-20 not received
Ref:[protected] 80 19-may-20 not received

My registered mail id with flipkart : sudhakar. [protected]@gmail.com

Thanks,
Sudhakar

Received refurbished, broken product. No invoice. Very rude delivery boy.
Order id od[protected]

I have ordered a delivery from flipkart, and it reached to wrong delivery hub and they are saying our services is not upto where i am staying now how can i get my order.
The shipment reached to rishikesh, but it was supposed to reach haridwar.
Please clarify this issue, as that was already paid order.

Dear team,

I have purchased a microwave oven from flipkart, it was delivered by 3rd july 2020 and demo and installation date was 7th july 2020. But no body has come then i have raised complain but they haven't taken any action. After that i have contacted multiple times but they really don't take any action till now. There customer executive's behaviour were not profession at all. Over an above they have charged interest where i have taken that item with no cost emi using hdfc credit card.

Please look into the matter.

Regards
Rimpa
[protected]

I had ordered a bosch washing machine from flipkart. Apparently my new house was not ready yet and i scheduled an installation for a month later. And after a month when i finally open the machine it's dented at the base. Like it was dropped from a crane or a truck or so. The machine does not balance on the floor anymore and i'm in a loss of 26k.

My approved payment is 2973. I have selected my payment mode as EGV whose threshold is 2500. I have also uploaded non-gst declaration form and it's been more than a month and it is still pending for approval. I have repeated contacted flipkart through contact us section but no reply has been received till date. Kindly issue the gift voucher asap.

Dear sir
I ordered for a webcam of quantum qhm495 on 6th july 2020 and i received on 13th july vide order no od[protected], but the product was delivered with different company (Wrong product). For which i complaint immediately through e mail and again by phone. But company flipkart refused to take back wrong delivered item.
Please solve my problems.
Dr k. K. Srivastava [protected]

I had ordered mobile phone yureka note from flipkart and i got defective mobile then i raised the complain and got replacement. The second time again i got the defective mobile now they are delaying and not arranging the reverse pickup.

Whenever i call the customer care they put me on long hold and then phone gets disconnected.

Now i feel cheated from the biggest online store.

Plz help me in getting my amount back

Hi,

I received my order yesterday (22 july 2020)
I opened the package today (23 july 2020) but to my surprise i only found the infrared thermometer & not the oximeter.

The invoice says it's for both. But there is item missing from the package.

Attached are the some pictures of the package.

Please respond as i have tried reaching on customer care number but not received any response.

Pulse oximeter is missing from the package.

Order id:
Od[protected]

Regards,
Sachin narayankar

Respected higher authorities of flipkart department

This is my order number

Od[protected]

I had received product today 21 july 2020... I had ordered 2 oil quantity of rs 1442... Star 555 sunflower oil 5 litre container of 2 qty

As i had ordered 2 qty it is responsibility of flipkart to give me product in good condition with proper packing and shipping...

Flipkart has given me in small box of light quantity and 2... 5litre can of 2qyy provided in small box and it was tightly packed no support no wrap by plastic poor packing and shipping the product has been damage during transit when open the product material out of it can't accept in corona condition

The product is leakage this is due to poor packing from seller and also not check by packing department and it has damage transit i m attaching the images old stock product given to me.. And usually oil is used for 6 month not more than that

We are living in invisible virus which is harmful to our health and in that we received such pantry product in unhygienic condition it is very bad can't take risk on health the product is no use of it both product damage i had attached the images it is totally disposable and harmful product

Please check from u r end and resolve the issue i m waiting for the resolution from flipkart department

I m esclating this issue to cs head and grievances department of flipkart
[protected]@flipkart.com
Grievance. [protected]@flipkart.com

And also sachin bansal sir and binny bansal sir

Done everything on my part i. E. Chat, call, tweet, message on social platform but they just say its taking time give us 2 more days, they also have taken my banking details but no use still never got my refund..

Hi team, i have ordered an water purifier on flipkart last month which was delivered to me on 26th june, i was asked to wait for the installation till 22nd july and they haven’t send anybody to get the work done, unfortunately they send a mail as “we came to know that you were being charged for installation provide us the bill we will send a gift card of flipkart for the amount you spent”, i don’t understand how they had send the mail, a customer has no right to open the package until a techinician from flipkart open it, even if a customer opens and if he finds product is damaged flipkart will not accept it as it was opened by customer, so i kept that aside and waited for them, now i called them as i received this mail how can a customer opens what if it is damaged, i can’t take risk so i would like to return it and flipkart denied in accepting return of product as return policy was expired, as i was asked to wait by flipkart and now they claim it as my fault. First time it was assigned to hindware and they cancelled the installation process on july 11 which was beyond the expiry of the return date of product, i have contacted flipkart regarding this and they stated as that there won’t be any expiry as the defect is from our side not to worry and now they denying this,

I ordered samsung level u bluetooth headset with order id od[protected] from flipkart worth rs 2760 on 21st july, 2020. The package was delivered to me on 22nd july, 2020. When i opened the outer box, i found that samsung box seals were broken and the headset was missing (Only user manual was there). I was blank for a moment as it happened to me for the first time and i was buying from flipkart for the first time in my life.

I called flipkart support immediately and informed them about the same, i was being asked, if i want the refund or product. I told them for refund. They told me that they are raising a refund complaint but will investigate about it and it will be resolved by jul 26.

People all across india love flipkart because of its high-quality products, best offers on the wide range of products, customer obsession and much more. But all these points now seem to get faded as these types of incident happens.

I bought a top for which i paid online in flipkart by google pay, and as my dad didnt knew it he paid again to the delivery man the same amount of rs.269 for the product. Product no: od[protected].
Dated: 23.07.2020.
Ph number: [protected]
I want my refund as soon as possible. Please kindly refund the amount.

Od[protected]

I placed order of two pyjamas and paid in advance but i received only one.
After multiple followups and complaints my request was rejected on technical terms. No explanation was provided.
Flip kart seems to have found a new model of earning quick bucks. I am glad i made a small purchase.

Sir my order delivery 23 july today but i tracking order see out of delivery area (Pincode address mismatch).