Flipkart Complaints & Reviews

On 6 th July I tried to purchase a water purifier in flipkart by my icici credit card.My transaction was completed but the order was not confirmed.After 5 mins i tried again.This time the order was confirmed successfully.But the amount deducted in my first transaction is still not refunded.I have both the transaction nos.

Hello sir mera nam rohit h aur mane flipkart se ek phone redmi8 jisko price h 7999 rs ko mane 23 march ko order kiya tha aur uske bd lockdown hogya toh seller ne lockdwn khulne k bd bhi mujhy woh mobile nahi bheja akhir mei mane woh mobile 10 july ko cancel kr diya uske bd mujhy refund ni kiya gya do bar company ne refund bheja par cancelled dikha rha tha akir mei mane customer care pe call ki woh bole apke acount mai prblm h jb ki mere acount mai koi issue nahi tha... Uske baad mai jab flipkart pe baat kr rha tab woh log mujhy 24-48 gnte ka tym mang ke complain aegai forwd kr rhe na koi help kr rhe meri na detail bata rahe taki mai bank ja k pata kru bs bewkuf bana rha... Mere pas call recording se le k sare prove h ki mere acount mai paisa nhi aya hai woh bar bar bol rhe apke falana acount mai paisa gya h jb bhi woh mera acount hai he nhi... Mai up east mai rehta hu mau mai aur paise company ne banglore k acount m bheje h aur mujhy keh rhi apne acount update kiya h jb ki mera us id mai acount rahul raheja k nam s update h.. Pls meri help kriye

Flipkart is having worst service, service provider and customer support team ever i have seen.
I purchased lenovo ideapad l340 core i7 9th gen (Order i'd -[protected]] rs. 72415 for my son and flipkart delivered on 23 jun but when i check warranty it is showing 9 month left only and having battery issue. Battery provided only 2.5 horse only. I have raised issue with flipkart team and raised ticket on next day.
On 04th july technician has visited and checked my issue and confirmed this is used laptop provided by flipkart and they certificate for replacement. Flipkart team also confirmed pickup and replacement on 13th july.
On 13th july, suddenly cancel my replacement request. Immediately, i called to customer support team and this time they give me new date, which was july 25th.
Again, today morning (26th july) i received message form flipkart “you request has been cancelled” and ticket closed. They cancelled my replacement due to unknown reason but i know the reason, they were just cheating me form last 35 days. So every time when i called to flipkart executive and inform them about this but reply was so funny i felt i am getting cheated they said i raised a concern and your issue will get resolved.

So my complaint is about delivery of my product which is jockeys 3 pcs combo briefs!
So i ordered 2 sets means 6 pcs & what happened is the delivery boy delivered only one set and showed delivery of both the parcels and now no resolution on that!
Order id - od[protected]
Date:[protected]
Chaitanya

I've been trying to order a laptop and it's been a month showing that the product is not deliverable in my area. Please solve this problem

I ordered a mtb from flipkat on 26th june and delivery date is 8th july. But i didn't get the product till date even product didn't shipped yet. Meanwhile my installment of the product is start and i pay for that and no one from flipakrt is not sincere about that. I log many complaint on flipkart but they close the case after some days. And the customer care representative always provide wrong information, and say higher authority will contact to you. I share 3 number with them 2 are fully functional but i didn't get a call from there side.
Please provide any solution asap.

I have ordered the crompton ceiling fan combo pack of 2 on 12th may and received only 1 pack on 25 may. I have raised a return request for refund on the same day reason as 'missing part' but after 20 days almost i have called them again and asked how much time will they take to take back the product and the customer executive said that they will be coming soon and asked me to confirm the reason of request. She said it is an incorrect request as it is an item missing not the part missing and then she has raised a new request for me mentioning that it is a item missing. Again after 10 days i called them back and the other executive said.. The incident raised by customer executive is also an incorrect request and has raised another one. This has repeated for the 3 time also. And after 2 months now the flipkart has canceled my request. I have contacted flipkart more than 20 times and they said it is the mistake from flikart end and they will find the best solution for me within 24 hours. I have been calling since 2 months continuously and they repeated the same song &they said issue is escalated so executive will call back which never happened. And today when i myself called them again, they are telling me that the refund period has exceeded and they can't provide the refund and they can only provide the replacement of a single fan as the app is deleted the combo offer & showing it is a pack of 1 now. We have all screenshot with us. So please help

I have 46000/- rs debit in my axis bank a/c no.[protected] for purchase flipkart credit card for online transaction please rebate this amount in my account.

I am order ac order no od[protected] ason 17july20 and amount paid rs 33499/-on 17 july20. The ac dispatch from guragram ason 18 july 20 to lucknow deliver to 20july20. But items not deliver till now date. Customer care don't respond. Please resolved the problem.

I have ordered this tv on 25/07/2020 paid with my credit card, order was confirmed by flipkart and was under processing then same day by evening i received and email saying due to high demand and limited stock your order has been cancelled. Ok agreed and if i check the product still shows in stock for my pin code 442401 if they don't have stock they shouldn't accept order's. I have placed an order once again and i want them (Flipkart) to deliver my order this time. Please kindly help to get this order delivered.

Old order no : od[protected]
New order no :od[protected]

I have ordered some products from flipkart and make the payment immediately from gift card which was purchased from hdfc bank. Due to irrelevant products i had returned product and requested for refund. Since 45 days approximately i am trying to get refund but the same not yet done. Again i had some coupons left so decided to utilise all flipkart coupons to buy groceries. I had ordered that approximately 4500+ 350 rs payment done from my credit card but order was not placed but all the money lost. Till yet i haven't received any confirmation for refund. Need strict action against them.

Bharat kumar mishra
[protected]

I booked a motorola one fusion plus in flipkart and paid money through debit card but i wont recieved phone. Then i applied for refund but money is not reflected in my account even after the given due date. My refund id is cr200715134509499429405. My order id isod[protected].

I didn't get my order but flipkart showed the status as item delivered, i got shocked because i already made the payment but didn't receive my order. This is really shocking don't know whom delivery boy delivered my product. Even he didn't call me, not even that i tried to call him many times but it's not reachable...

Date of incident:[protected]
Description: nilkamal is selling ergonomic chairs through flipkart where i have ordered for it. The photos shown are different than what they have delivered. I wrote a review complaining about it but flipkart is not approving that review on their site. I feel even flipkart is supporting the sellers. I feel cheated and i would expect a refund on the same. The major difference is that the pedal of the chair shown is chrome finish but what they have sent is full black plastic one.

I have attached the photos of the same for understanding. Even the request i have raised with flipkart is not responded by anyone (Attached the screenshot). I will share the invoice if needed since i want to stay anonymous.

I have order pigeon induction since a month but not delivered yet and when i have complaining the customer care executive tell me the same thing every time i am frustrated now.
Please help me regarding this.
My contact number is [protected].

Thanks and regards,
Sandip pawar
[protected]

I ordered two t-shirts from flipkart on 5th july 2020 and i received a package with names of both items written on it but one item was missing from the package. I filed a return requests on flipkart several times and received messages saying they will contact me but no one did. I spoke to their executives too but still no use. I finally got an email after filing for return like 4 times, asking for id proofs. I sent them but still got nothing. Their customer care executives keep saying the same thing is different ways but nothing happens.

Many times i have contacted to customer care but no response.

They will think that indian customers are fool but now it's fight time..

Solution for no response :

Order many costly product with cash on delivery option from ur account or friends/family account but not receive... Definetly flipkart will contact you
Pls share this msg to everyone..

Sumit yadav
Contact no - [protected]

I purchased lenovo laptop (Order i'd - od[protected] and delivered on 17th july but having some issue on issue and same i have intimate you for return.

On 22nd july technician has visited my address and checked my issue and issue doa certificate for replacement.

Already i have shared all details but no response and also customer care behaviour is very irritating.

Please find attached doa certificate and kindly do the needful action as soon as possible.

I ordered one product for 2 quantity and specific brand and now i received only one quantity and that too was wrong brand, actually there is no brand printed on box it's plain paper no name nothing just blank paper bag, i attached photos of what i ordered and what i got from flipkart, now they say this product has no return policy

I have ordered the mi4a pro tv from flipkart it is showing that it is in the nearest hub and get delivered by 23rd july but it has not been delivered. They provide no contact and customer care. They are worst.