Flipkart Complaints & Reviews

Sir reference number has arrived but refund has not been done yet. I have checked the bank account. But the money has not come in the bank yet.Sir, I am such an expensive product. 8990 is for Rs. Therefore, you should consider my complaint. Because it has happened many times to me.

Flipkart is Cheating people, by giving exchange offer and then denying them at the time of delivery under small rust patches.

Normally i used to get the product withing 2 days, This time is worst as they have taken 4 more days to deliver my product

I have recently purchased a new IFB Senorita Aqua sx 6.5 washing Machine from Flipkart by taking exchange offer with them. For this exchange offer they have given me 2800/- off when I was ordering New washing machine.

At the time of Delivery of New washing Machine they were suppose to pick my old machine in exchange. The delivery person found some tiny marks on the body of the old washing machine where the paint had come off and said Exchange will not be made and I will have to pay 2700/- rupees more If I want to take delivery of my new machine.

Reason for Denying -
Delivery person Denied for picking the old machine is because the machine body is steel material and it has got some spots in it due to usage (almost 15 years). Those stains you can see in the attached picture.

Since I wanted my newly ordered washing machine I paid 2700/- and sent delivery man after accepting my new Machine. I also called Flipkart and lodged a complaint on this issue.

That Means Flipkart is expecting people to exchange new unblemished goods in return for new goods.

Or else

They are cheating people by giving exchange offers which they deny under small pretexts at the time of delivery.

The order that was placed on June 10, 2020 was a purchase of Allie Wood engineered study table. It is now July 21st and I’ve just received a message that it will be delivered “probably “ by 26th July.

First of I must say that the response overall has been just terrible. Countless phone calls have done absolutely NOTHING! The flipkart custom service agents cannot do anything to contact this seller and check into the status! There is also no option to cancel the order anywhere on the order page. Allie Wood seems to be nothing but a big fraud company and flipkart in association with the likes of people like this, seems to be deteriorating in customer experience and satisfaction. I want a cancellation and a refund asap for this product if you’re reading this flipkart!

This is a mail to raise a complaint where in i ordered 2 sukhad attendance machine and delivered to me with order id od[protected], i have made a payment of 2 sukhad attendance machine but in that one package was missing. Since then i am trying to reach either the vendor or the flip kart, but only once i got a call for the same but didn’t get a solution. I spoke to the vendor also, initially he said he will send me one more but later he told me to cancel the order and order once again, unfortunately now when i am trying for refund its coming not possible. Please do the needful at the earliest. Either refund my amount or send me the package. Please do the needful at the earliest.

Hi Team
My Order ID in Flipkart is Order OD[protected].
The Delivery Boy without informing he submitted Delivery status but he did not give the Product. I already paid the amount. Now I lost Money and Product.
Please I want Product or refund for this issue.

Thanks and Regards
Mohan Kumar M...

I have ordered wooden tv stand of 4000 inr and the order I'd is OD[protected]. We have ordered this on 24th mar 2020.. I am yet to get delivery or the refund from flipkart.. customer care call me daily basis and provides no Solution and asking me to wait for 48 hrs and this happen on daily basis for last 4 months.
Thanks flipkart for looting ppl hard earned money.

I am going to do suicide if you flipkart is going to call me 1 more time to discuss about this refund.

The problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account....

I have lost my old number sim but still m using flipkart recently i ordered some product but i returned them coz one is nt wrking and another hav size prblm the return monet i have add in gift card but now i want to use d amount but not able to use coz it send otp on my old number which i dnt hav.i called ur customer care saveral time from date 6 july to today but u r not solving my orblm i hav already send u my id proof coz i got a mail from ur side for this to send id proof.but still situation is same i[censored] r nt able to change my mobile number refund my money.

Had applied for return of orient cooler on 1st june 2020 still not solved

I paid to my order by upi and amount also debited, but it next take me to product out of stock page, and there is no information about order in my orders page, but my money was paid to flipkart, when will i get refund??

Respected higher authorities of flipkart department

This is my order number

Od[protected]

I had received product today 21 july 2020... I had ordered 2 oil quantity of rs 1442... Star 555 sunflower oil 5 litre container of 2 qty

As i had ordered 2 qty it is responsibility of flipkart to give me product in good condition with proper packing and shipping...

Flipkart has given me in small box of light quantity and 2... 5litre can of 2qyy provided in small box and it was tightly packed no support no wrap by plastic poor packing and shipping the product has been damage during transit when open the product material out of it can't accept in corona condition

The product is leakage this is due to poor packing from seller and also not check by packing department and it has damage transit i m attaching the images old stock product given to me.. And usually oil is used for 6 month not more than that

We are living in invisible virus which is harmful to our health and in that we received such pantry product in unhygienic condition it is very bad can't take risk on health the product is no use of it both product damage i had attached the images it is totally disposable and harmful product

Please check from u r end and resolve the issue i m waiting for the resolution from flipkart department

I m esclating this issue to cs head and grievances department of flipkart
[protected]@flipkart.com
Grievance. [protected]@flipkart.com

And also sachin bansal sir and binny bansal sir

Hi,

I've requested to change my number on flipkart account as i don't have access to my old number on july 6th but till now the issue is not resolved. Everytime they're saying wait for 2/3days i did wait till now, but it's not resolved i've shared my voter id scanned copy 3 times but still no use. If you people can't help then why u have customer support team? I've sent message in twitter also but still no use at all😠

Order id:
Od[protected]

Its being a month now, please provide me with a date of the day when you would really really stop this ongoing calling me each day. I am being called and harassed everyday. Everyday a new guy comes to our door from flipkart. I am telling you, you are neither reverting not stopping to bother me.
First they delivered a wrong rather fake of the original brand product as claimed in their order image. Then whenever i called for pick up and refund they kept telling me 24 hours waiting time but more than 20days past like this. Now the customer support guy called to inform that they are refunding without pickup and i can dispose the fake product if not picked up in 24hours. So i waited again and when they didn't come i disposed as suggested. Now suddenly they woke up and keep calling me everyday for the fake product. I guess they want resell the fake imitation product again to a customer. And let me tell the product is mask. Now flipkart is trying to get the fake mask after telling me to dispose on one hand and on the other wanting now to take the mask back to resell and fool other customers.in the pandemic such a dirty trade and harassment of mask should be stopped at once!

I order the product in flipkart on 28th of june 2020, order details "bio-oil specialist skincare oil scar removal (125ml)"
Order delivered on 3rd of july 2020, but the package contains different product,
On same day i raise a complaint in flipkart by taking a picture of the invoice & delivered product.
There is no action taken by the flipkart till 8th of july 2020, hence i called customer care on 8th july 2020, since i requested they are take the responsibility & replacement order generated with delivery date 14th of july 2020,
Till the 16th of july 2020 replacement order has not delivered, hence checked the status till 16th july it was showing as product packed & ready to pickup.
On 16th july 7:30pm status is changed as cancelled,
Immediately i called customer service team & requested for replacement once again,
But the flipkart representative denied to take a request & he ask me to callback after 24 hrs.
I called next day after 24hrs for the replacement request flipkart representative still not ready to take a request he told there is a technical issues.
There after lot of conversation had & they are not ready to give a replacement.
Finally call has been escalated & they take a further action for refund without customer feedback,
As a customer i need the part which i ordered not a refund,
If they took their own decision for refund what is the value for my efforts for these many days???
What is the benefits for i left the money with you appx. About 30 days???
What is the value for being patients for 30 days???
What is the value for my time which i spent for this issue???

I have ordered lg 190 l direct cool single door 3 star (2020) refrigerator. With order id od[protected]. On 29 jun 2020 i have received product which was damaged or defective. I have complain for replacement so plz tell me when i received new product. Till date i have complain u many times still my problem is not solved. I want replacement for my damage or defective product. There is no technical fault in my product. My product is damage or defective. Every time flipkart assistant ask me for the same issue. So tell them i have already complain for damage or defective product. So work on it to resolve my issue.

Placed a return request for my termal +1more item with tracking id fmpc[protected] on 15th july the same dayi received it due to wrong size and since then i have sent request for pick up 5 times but no action taken till now nor any updates.

Flipakrt order id : order no :od[protected]

I have ordered on 23 rd june 2020 n recieved the wrong colour pvc wallpaper on 28 june 2020, i have raised query i want grey colour or return the product n money back after multiple replies in 20 i get reply from the flipkart team seller have no return policy we cant do anything
I have attached images in order where it shows which colour i ordered iln i recieved white

Order id : order no :od[protected]
Order quantity 4 pvc wallpaper roll, total amount 956rs
Please help me to get return product or colour change white colour is of no use

I'd ordered samsung tv on 8 july and they delivered on 13, on 14th installation guy came and when he unbox the display was broken and edge was crack after that i've requested to return on 14 it self but still showing technician visit, there was technician visit on 17 but they didn't came and haven't done any process whenever i call or mail they didn't reply they just ask to wait 24 to 48 for proper reply one of the executive said that product...

I placed an order for motorola fusion+ mobile phone yesterday and received the confirmation email. When i check this morning, the order was suddenly cancelled. If the stock was limited, why was my order accepted in the first place? This feels like getting cheated after waiting for a whole week to place the order. My order number is: od[protected]

My flight was cancelled by the airline due to covid - 19. As per the policy i should get a full refund for the same. My refund is pending with flipkart since last 6 months and no one is taking any action against the same. Customer care executives are least bothered about it. I have already called 15-20 times for the same