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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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A
Akshay Gopalakrishnan
Jul 16, 2020
Resolved
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I have ordered and asus laptop worth rs.30990 through my icici credit card, on 3rd of july and cancelled the same on the same day. But yet now i've got the refund back. When i called flipkart customer care, they said the refund amount is processed on 3rd july and credited back to my account on 8th july but the bank confirms that they have not credited the fund. I dont know what to do. Its been 3 weeks since my money is missing. Kindly help me out
+4 photos
Aug 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2020
Flipkart Customer Care's response
We will revert on it.
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    Wilson Dias
    Jul 16, 2020
    Resolved
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    Resolved

    orders not showing in flipkart my orders

    I have ordered online 3 mobile phones on flipkart, money debited from my sbi account but order is not showing in flipkart my orders.
    Details as below:
    1) rs1999.0 on 07jul20 ref no[protected].
    2) rs1999.0 on 07jul20 ref no[protected].
    3) rs2599.0 on 10jul20 ref no[protected]....
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    Wilson Dias
    Jul 16, 2020
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    Ordered mobile phone through flipkart money debited from my account but not showing in flipkart my orders. Rs299.0 on 07jul20 ref no[protected].
    Flipkart customer support has been notified about the posted complaint.
    Plz ignore this msg, wrongly typed
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      Wilson Dias
      Jul 16, 2020
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      I have ordered through flipkart mobile money debited from my account. Date on 07jul20 ref no[protected]
      Flipkart customer support has been notified about the posted complaint.
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        N
        Nareshk80
        Jul 16, 2020
        Resolved
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        Resolved

        I bought samsung ac on 01/07/2020 payment made on same date, which was delivered on 06/07/2020 and installed on 07/07/2020. After installation engineer was not able to complete setup as the ac unit was defective, immediately i placed a replacement request on 7th july 2020 and waited for updates, few days later as there were no updates for replacement i started calling flipkart care again and again they just kept assuring me technician will visit the on 12th july then 13th july and then 15th july and now they are saying they will be back by 18th july with a resolution. Not even flipkart care executives provided details of technician arranged for the visit its been 10 days but the problem still remains the same flipkart is not arranging any technician as details are not shared. I am a regular customer of flipkart but never expected the care service is this bad
        Jul 17, 2020
        Complaint marked as Resolved 
        Complaint is not yet resolved yet
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jul 17, 2020
        Flipkart Customer Care's response
        We will revert on it.
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          V
          vivekkumar8877
          Jul 16, 2020
          Resolved
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          Resolved

          I have booked 3 tickets from flipkart travel.
          Date of journey was fourth of april.
          All tickets was booked in vistara airlines and journey was from kolkata to delhi (Uk708).
          Booking id:- ff[protected]Vivek kumar), ff[protected]Kunal kishor),
          Ff[protected]Chetan singh).
          It's been many months i'm requesting to proceed refund, whenever i call flipkart make a new excuse.
          First they were complaining that airline has not initiated refund, but when i had a conference call with flipkart and vistara then vistara cleared that they have initiated refund from their side and flipkart is not proceeding refund to me, from that day onwards flipkart is asking for 7 days and after completion of 7 days they again ask for next 7 days...
          It's been 3 months facing such problem...
          It's kind request to take legal action against flipkart and return my refund amount as soon as possible.
          I will be thankful for such.
          +3 photos
          Aug 5, 2021
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jul 17, 2020
          Flipkart Customer Care's response
          Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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            J
            jainmudit26
            Jul 16, 2020
            Resolved
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            Resolved

            Address: Registered Office Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India CIN : U51109KA2012PTC066107 Telephone: 1800 2

            I request you to kindly deactivate my flipkart pay later account.
            When i see my credit score it is clearly showing that i took loan from idfc first bank of inr 60000.
            And this needs to be cleared immediately as it is effecting my credit score.
            So i have contacted bank to do so. They asked me to clear the dews if any and asked me to contact flipkart pay later to deactivate following which they will clear the loan immediately.

            So please kindly deactivate my flipkart pay later account immediately.
            Jul 17, 2020
            Complaint marked as Resolved 
            flipkart deactivate my pay later account. Thanks
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Jul 17, 2020
            Flipkart Customer Care's response
            Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
            Jul 22, 2020
            Updated by jainmudit26
            Complaint already resolved thanks
            Jul 22, 2020
            Updated by jainmudit26
            Complaint already resolved thanks
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              S
              Shwetadr
              Jul 16, 2020
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              Address: 422008,nashik

              I ordered moto fusion plus on 24/06/2020. Delivery expected was on 7/7/2020. Till now order is not shipped, called many times to customer care. They just give answers like wait for 48hrs, then 72hrs, now again given a time period of 48 hrs. Also told to cancel the order from our side. Booking mobile on flash sale is herculean task, also price has increased now.
              +1 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 17, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Jul 18, 2020
              Updated by Shwetadr
              When? At least tell what is the basic issue in shipping product? Don't just give timeline.have u contacted sellar..what he is saying.
              When?..please at least give some other response than 'wait for 48hrs or 72 hrs'.just tell what is the basic problem in shipping .we can wait if we know cause of delay from your side.its nearly month
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                R
                Riya00000
                Jul 16, 2020
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                Address: www.flipkart.com

                My number [protected], it was about to be my 2nd return from flipkart but they blocked my account..
                I have ordered a shoes after 5 months, and i didn't like what i got... So i raised a return and they blocked my account..

                They have blocked many accounts, my friends account, family and many people's.. But they will block my account also i was not knowing..

                Unnecessarily they will block accounts of people.. Such a fake company
                Flipkart customer support has been notified about the posted complaint.
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                  P
                  Padmaspriya
                  Jul 16, 2020
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                  Resolved

                  Please refund the amount which i have cancelled the products that the order id: od[protected]Order date 1/7/2020) for the cost of 2, 261 and cancellation accepted on july 5th 2020 and i got message that said amount will be refund to the debit card of my account directly by july 14th but still now i didn't get any notification and not yet refund to my account and i have checked with bank also we not yet receive any refund on the given reference id by customer care. Please check and refund immediately or else add to my flipkart account for my any further purchase.
                  Aug 10, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 17, 2020
                  Flipkart Customer Care's response
                  Hi, We are sorry for the trouble caused. We're writing to you about your order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 05 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number (17203010188026270904276) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                    G
                    gamer club
                    Jul 16, 2020
                    Resolved
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                    Resolved

                    Address: 590 P38 MEERA VIHAR COLONY PANCHAM KHEDHA ROAD NEAR SGPGI LUCKNOW

                    The issue that i have experienced was: on 27th of june, i have ordered motorola one fusion plus (Od[protected] for 16999. Its packing date was expected to be on 3rd of july and delivery was expected to be on 9th of july. After the first sale its price was also increased to 17499. On 4th july after seeing that that item hasnt been packed yet i contacted the customer support they told me it will be delivered by 9.
                    But after few days it was still not packed so i contacted them again and this time they told me seller might be facing some unforeseen issue and delivery should be done by 10th of july, yes they increased the date to 10.
                    And after few days the item was not packed and delivery was extended to 15th july.
                    In this time i contacted the customer support staff again and again but every time they told me there is some unforeseen issue seller is fainf. Customer support was not helping me.
                    And yesterday on 15th july customer supprt staff called me on my number and told me i will have to cancel my order because they cant deliver it and they have faced some issue.
                    Note that i have ordered already on 13th of july another moto (Order id - od[protected] because i was thinking that item could be cancelled. But i had to order the phone at increased amount.

                    It occurred on: 16/07/2020

                    From flipkart i want a compensation of the time they wasted of mine and forcing me to buy again at higher price. Also it is illegal to cancel a product by flipkart and then selling at higher price.
                    I want a full compensation.

                    I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

                    Yours faithfully,

                    Krishan kant singh
                    +2 photos
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 17, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry to let you know that your order for the product 'Motorola One Fusion+ (Moonlight White, 128 GB)' has been canceled due to unforeseen reasons.This is not something which we would want you to experience and have shared feedback with the seller so they can put additional measures in place to ensure on-time deliveries of orders. If you like, you can place a new order for the desired product and the seller will try and make sure that it reaches you on time. We would like to thank you for your continued trust and understanding. Also, we are sorry to let you know that issuing the compensation is not in the seller policy.
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                      S
                      SwapnilShivalkar++
                      from Mumbai, Maharashtra
                      Jul 16, 2020
                      Resolved
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                      Resolved

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                      Online shopping complaints
                      Flipkart
                      Flipkart — ghee and oil given me expired product and it was damage during transit
                      Swapnilshivalkar+ on jul 13, 2020
                      Mark as resolved

                      This is my order number
                      Od[protected]

                      Total amount
                      2463

                      I had ordered ghee and oil both i had received in deffective condition and almost expired product

                      Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

                      And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

                      Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end
                      Jul 17, 2020
                      Complaint marked as Resolved 
                      Resolved FROM consumer complaint thanku so much
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 17, 2020
                      Flipkart Customer Care's response
                      Hi,

                      We are sorry for the trouble caused. We're writing to you about your order ID OD[protected].

                      We would like to inform you that the refund of Rs - 2463/- is been completed on 17 Jul 20, and it will be reflecting back to source within 20 Jul 20.
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                        saikat1986
                        from Kolkata, West Bengal
                        Jul 16, 2020
                        Resolved
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                        Resolved

                        motorola tv

                        Address: Ozone Manay Tech Park, #56/18 & 55/09, 7th floor, Garvebhavipalya, Hosur Road, Bangalore- 560068. Karnataka, India

                        I have purchased a motorola tv on 28th may, 2020 from flipkart [order id: od[protected]]. Initially there were lots of problems appeared specially tv remote overheating. On 28th june my remote stopped working and i logged a complaint [in number : 0f28-37814koscri-2377688] and registered mobile number is [protected]. On 29th may engineer visit my place and raised a new remote request on the same day.

                        Since then it's already...
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                        swapnilshivalkar
                        from Mumbai, Maharashtra
                        Jul 16, 2020
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                        Od[protected]

                        I had ordered rice of 10 kg i taught flipkart will take care of my product from packing to shipping until it delivered but unfortunately it has not given me in proper condition after paying all the taxes through the product

                        I had ordered 10 kg rice i had recived 10 kg of single quantity of 1 kg of 10 packet... The product was not come in box the seller has save his packing material charges instead of giving with box and safety matter...

                        Still i had ignored becaue that inside product would be hard never mine... But wheni taken one packet and was checking the price i had seen small live insect in the product and it was live roaming inside it...

                        Black insect in rice occur due to deffective quality of rice and long storage of rice either both of them... I can't accept this love insect product which is hazerdous to our health because we are living now in invisible enemy and virus... And in my packet live insect is there hoebi would accept

                        I m attaching the images of rice of black small insect and please inform the seller if he doesn't have the stock then cancel the customer order don't give them garbage product and hazerdous product because we are not a beggar who would purchase ration shop rice... This rs 100 per kg rice product this we can't accept in deffective condition

                        I m attaching the images of product of packing also and insect product also... All the 10 packet are same insect product due to deffective quality or long storage... This live insect is hazerdous for human being health

                        My contact number
                        [protected]
                        +3 photos
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 17, 2020
                        Flipkart Customer Care's response
                        We will revert on it.
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                          S
                          SaiTej Vollala
                          Jul 16, 2020
                          Resolved
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                          Resolved

                          Address: Flipkart.Com Corporate Office Address: Flipkart Internet Private Limited Vaishnavi Summit, No 6/B, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bangalore – 560034 India

                          Details of order :

                          Register mobile no./email id : [protected]/[protected]@gmail.com

                          Order number :od[protected]

                          Ekart logistics - fmpp[protected]

                          I have ordered a smart phone of price 9899 inr on flipkart on 22nd march 2020 you've promised to deliver 24th march. Central govt allowed non-essential goods delivery from 18th may even though you are delaying the product delivery. I have raised a complaint on flipkart till now i didn't get any update they have said the problem with ekart logistics. Finally yesterday they cancelled my order without my request. I have wasted my time for talking to flipkart customer support for help. Please let them compansate my time spent on flipkart. Or reorder same product for my new address
                          +1 photos
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 17, 2020
                          Flipkart Customer Care's response
                          Hi, We are sorry to let you know that your order for the product 'Redmi Note 7 Pro (Space Black, 64 GB)' has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Jul 20 and it will be reflecting in your credit card by 27 Jul 20.Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.Your kind understanding is appreciated.
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                            P
                            Jul 16, 2020
                            Resolved
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                            Resolved

                            Realme x2 pro cost of 30000 from flipkart on 22 may with i'd od od[protected] made return request within 10 days but they not return or replacing this device has battery charging and drainage issue and hangs and slow chipset in this and a guy visited has not disclosed full report and said solve it by update but it's not solved and flipkart not changing or returning it after complaining continuously 2 months still on 14 july i made call and they said wait for more days they continue saying this and without contacting me they claim to make call attempt and on asking they say call answer but no one contacted me during these and continuously timeline extension they are not returning my 30000 rupees

                            Update: on 14 july i get call from sr executive from flipkart he told me directly your phone return as problem in battery and it's charging no technical visit but next day again technical visit happen and they said problem solved by troubleshooting which is not true i im using it and facing battery drainage and charging from day 1 and it's not normall they send the damage product and after 2 months still the problem continuously with this and when i made return request i'm getting the no response and they cancel my request without any confirmation to me
                            *damage product
                            *no return
                            *unnecessary technician visit
                            Provide the solution of my complaint
                            +1 photos
                            Sep 5, 2020
                            Complaint marked as Resolved 
                            It's not solved in 5 months still the problem continue and no resolution provided
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 17, 2020
                            Flipkart Customer Care's response
                            Hi, We're sorry to hear that you're facing issues with your Realme X2 Pro (Neptune Blue, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center and share the service report in order to assist you further.Your kind understanding is appreciated.
                            Jul 19, 2020
                            Updated by [email protected]
                            I'm still facing the issue as it's an battery drainage issue no brand will say their phones having this issue and the same happen with me they denied and said it's okay just reset and after that still I'm facing issue continue I'm just asking for replacement don't return or refund just replace it
                            Sep 05, 2020
                            Updated by [email protected]
                            After 5 months of purchase new replacement product also having same issue and when asked for refund they saying visit branch
                            And it's 1 week they continuous ask for revisit in branch still not providing the job sheet and facing the issue
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                              A
                              atulsharma2004
                              from Coimbatore, Tamil Nadu
                              Jul 16, 2020
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                              I have purchased a zoomcar coupon for 50% off flat but now when i am using it is show offer expired.
                              For this i contacted the customer care for 4 times on 28 th june, 3 july, 6 th july then 14 july and today but just the same answer wait for 48 hr and nothing else.
                              Till date no solution for my problem. My atulsharma2004. [protected]@gmail.com

                              I have contacted and send all the snap shot in my earlier conversation but now as three of 30 july is coming they will say the offer is expired.
                              I just want my problem to be solved.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 17, 2020
                              Flipkart Customer Care's response
                              We will revert on it.
                              Aug 09, 2020
                              Updated by atulsharma2004
                              Till date no solution regarding my problem this is your way to solve the problem customer get this type of help in flipcart
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                                Ayushbaba
                                Jul 16, 2020
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                                Purchased realme x2 pro cost of 30000 from flipkart on 22 may with i'd od od[protected] made return request within 10 days but they not return or replacing this device has battery charging and drainage issue and hangs and slow chipset in this and a guy visited has not disclosed full report and said solve it by update but it's not solved and flipkart not changing or returning it after complaining continuously 2 months still on 14 july i made call and they said wait for more days they continue saying this and without contacting me they claim to make call attempt and on asking they say call answer but no one contacted me during these and continuously timeline extension they are not returning my 30000 rupees

                                Update: on 14 july i get call from sr executive from flipkart he told me directly your phone return as problem in battery and it's charging no technical visit but next day again technical visit happen and they said problem solved by troubleshooting which is not true i im using it and facing battery drainage and charging from day 1 and it's not normall they send the damage product and after 2 months still the problem continuously with this and when i made return request i'm getting the no response and they cancel my request without any confirmation to me
                                *damage product
                                *no return
                                *unnecessary technician visit
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 17, 2020
                                Flipkart Customer Care's response
                                Hi, We're sorry to hear that you're facing issues with your Realme X2 Pro (Neptune Blue, 128 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center and share the service report in order to assist you further.Your kind understanding is appreciated.
                                Jul 17, 2020
                                Updated by Ayushbaba
                                There is no where mentioned in the product that if I face issue I have to visit in service center for brand new mobile and bring the sheet from them I paid money and if I'm facing the issue so who's responsible for this if there is no issues then replace the mobile what's the problem in that ?
                                Jul 19, 2020
                                Updated by Ayushbaba
                                I visited to the service center and like all companies they don't find any defect in their product they denied to accepting the drainage when I already shown the drainage graph after spending 30000 now I have to run here and there
                                I can't understand what's the problem in replacement if you can't refund money at least provide replacement of this
                                Jul 20, 2020
                                Updated by Ayushbaba
                                Again for an old complain I'm getting the technician visit when I already
                                said your technician and service center not accepting the drainage issue
                                but I'm suffering with that drainage in this new mobile and I want change
                                I'm giving the option either replacement or refund whatever suits you can
                                provide me but at least replacement or refund provide no need of technician
                                visit
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                                  sss.m
                                  Jul 16, 2020
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                                  I brought a hundai i 20 cover, but the product that i received was completely different from that i ordered. I want to return the product, however, the return is being cancelled. I want to know what is the issue, inspite of 10 days replacement policy with my product why it is not being approved.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    A
                                    Ajay_Dhillon
                                    from Mumbai, Maharashtra
                                    Jul 16, 2020
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                                    - got a notification on 12 june, 2020 that my account has been blocked due to unusually high number of returns in my purchase history.

                                    - to be more accurate this issue is regarding about orders on 1 june, 2020 (Order ids - od[protected], od[protected] which were cancelled by me (Because i found it at another cheaper price) and orders were not dispatched so these orders can't be considered in returns.

                                    +{ imp} + — regarding my returns, this year is only one item.

                                    This is very disheartening as i have been using flipkart for 7 years and the total value of products ordered this year is more than rs 1 lakhs.
                                    Flipkart customer support has been notified about the posted complaint.
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