Flipkart Complaints & Reviews

I have purchased a zoomcar coupon for 50% off flat but now when i am using it is show offer expired.
For this i contacted the customer care for 4 times on 28 th june, 3 july, 6 th july then 14 july and today but just the same answer wait for 48 hr and nothing else.
Till date no solution for my problem. My atulsharma2004. [protected]@gmail.com

I have contacted and send all the snap shot in my earlier conversation but now as three of 30 july is coming they will say the offer is expired.
I just want my problem to be solved.

Purchased realme x2 pro cost of 30000 from flipkart on 22 may with i'd od od[protected] made return request within 10 days but they not return or replacing this device has battery charging and drainage issue and hangs and slow chipset in this and a guy visited has not disclosed full report and said solve it by update but it's not solved and flipkart not changing or returning it after complaining continuously 2 months still on 14 july i made call and they said wait for more days they continue saying this and without contacting me they claim to make call attempt and on asking they say call answer but no one contacted me during these and continuously timeline extension they are not returning my 30000 rupees

Update: on 14 july i get call from sr executive from flipkart he told me directly your phone return as problem in battery and it's charging no technical visit but next day again technical visit happen and they said problem solved by troubleshooting which is not true i im using it and facing battery drainage and charging from day 1 and it's not normall they send the damage product and after 2 months still the problem continuously with this and when i made return request i'm getting the no response and they cancel my request without any confirmation to me
*damage product
*no return
*unnecessary technician visit

I brought a hundai i 20 cover, but the product that i received was completely different from that i ordered. I want to return the product, however, the return is being cancelled. I want to know what is the issue, inspite of 10 days replacement policy with my product why it is not being approved.

- got a notification on 12 june, 2020 that my account has been blocked due to unusually high number of returns in my purchase history.

- to be more accurate this issue is regarding about orders on 1 june, 2020 (Order ids - od[protected], od[protected] which were cancelled by me (Because i found it at another cheaper price) and orders were not dispatched so these orders can't be considered in returns.

+{ imp} + — regarding my returns, this year is only one item.

This is very disheartening as i have been using flipkart for 7 years and the total value of products ordered this year is more than rs 1 lakhs.

Tv received 29.06.2020 ko received kiya hai. Abhitak install nahi huva. Customers care ko phone karane ke bad bhi issue clear nahi huva hai. Har time me vo chutiya bana rahe hai.8-9 bar complet bi kar di par bhi kuch farak nahi pada hai. Products return kar ne ko bolata hu vo bi nahi kar rahe hai. Mere ko ye products return karneka hai. Order id hai
Od[protected]
Register mobile no [protected]

I have cancel my order same day but refund is not received in my account
Order id - od[protected]

When i login my account on flipkart then it will show an error 'login unsuccessful' and 'something went wrong' (On app).
Please resolve my issue as soon as possible and also tell me the reason, why my account not logged on flipkart?

My login details are as follow:

Mobile no[protected]*
E-mail - [protected]@gmail.com

Sony usm 32 gb pendrive this product / item is part is missing my complain is 27 jun 2020 but is no solve my issue and not issue my refund my amount is 795 rupes and

Flipkart had blocked my account suddenly without any prior notice, and blame me that i have higher number of returns for blocking. They deliver defective products and then blame customer that how i am doing with flipkart. And they deliver products after their guaranteed delivery date then they blame the customer for return. And i purchased a samsung tv worth ₹77500 and still, they blame the customer. First of all they should check with their resources and sellers and delivery systems how well they are doing their jobs then try to contact with the customer that why they are returning your product. I am not a free man that i have a lot of time to do these return things again and again. I just tried to buy from an indian website rather than any international one. But now i think these guys are not doing up to the mark for customer support. Now i just request flipkart to make me login into my account so that i can access all my product invoice and use my super coins which i have earned and are going to expire soon. And i am only talking about my rights. I won't purchase anything from flipkart now onwards but i just need all of my invoices. I have purchased a lot of mobile phones from flipkart and haven't returned them and recently purchased a tv worth ₹77500 so i need to urgently access invoice of them. Please ask them to unblock my account as soon as possible, because i my phone is dead and service centre is asking for invoice which i can download after logging into flipkart secondly my tv installation is pending samsung is asking for invoice

Have ordered a lg double door refrigerator from flipkart on 6th june 2020 for a price of 26, 050 rs. The product was delivered on 15th june 2020, flipkart's technician has arrived on the following day on 16th june 2020, he found dents on the outer surface and physical damages (Breakages with holes) in multiple locations inside the refrigerator.

He examined and suggested us to apply for a refund/replacement and he took photos of damages. We have immediately applied for a refund (As replacement is'nt avaiable) on 16th june. Got a message that pickup is scheduled on or before 20 the june. We are continually following up with the pickup process and flipkart keep on extended the pickup date to 24th june, 27th june, 7th july, 11th july, 15th july by citing unclear reasons.

On 14th july, a support mail from flipkart asked me to cancel the current return request and make a new return request for processing it again. As directed by them, i have cancelled existing return. I could'nt make a new return request as flipkart did'nt open that option to me as promised to me in mail.

We were waiting for this damaged product to be picked up and despite having numerous calls and email, twitter conversations with flipkart support, got false assurances and the product is never picked up.

As a consumer, in my so many years of shopping online, this particular purchase from flipkart tested my patience, wasted my precious time and money besides requesting them in every possible way to pickup the damaged product. I, therefore request the concerned people to look into this matter and resolve.

Flipkart complaint no -[protected]

Thanks

I have ordered a lg double door refrigerator from flipkart on 6th june 2020 for a price of 26, 050 rs. The product was delivered on 15th june 2020, flipkart's technician has arrived on the following day on 16th june 2020, he found dents on the outer surface and physical damages (Breakages with holes) in multiple locations inside the refrigerator.

He examined and suggested us to apply for a refund/replacement and he took photos of damages. We have immediately applied for a refund (As replacement is'nt avaiable) on 16th june. Got a message that pickup is scheduled on or before 20 the june. We are continually following up with the pickup process and flipkart keep on extended the pickup date to 24th june, 27th june, 7th july, 11th july, 15th july by citing unclear reasons.
On 14th july, a support mail from flipkart asked me to cancel the current return request and make a new return request for processing it again. As directed by them, i have cancelled existing return. I could'nt make a new return request as flipkart did'nt open that option to me as promised to me in mail.

We were waiting for this damaged product to be picked up and despite having numerous calls and email, twitter conversations with flipkart support, got false assurances and the product is never picked up.

As a consumer, in my so many years of shopping online, this particular purchase from flipkart tested my patience, wasted my precious time and money besides requesting them in every possible way to pickup the damaged product. I, therefore request the concerned people to look into this matter and resolve.

Flipkart complaint no -[protected]

Thanks

I ordered my ring on 6 july 2020 and it was to be delivered on 14 july 2020 but they did not deliver it and extended the date to 17 july 2020. I don't know where is my order as tracking id provided is useless the seller has not updated the current status of my order. During shipping also they did mistake as shipping was to be done on 9 july but they did on 11 july. Last location of my order was gurgaon on 11 july 2020 and still no updating where it has reached.

Dont know for what reason they blocked my account. I cant login the account on any pc. But same account was loggined in my mobile till the time i formatted it for lag or bug issue. Nw its clearly showing my account is blocked. Bt i dint do any kind of resseling thing or other. I sued only for my personal use.

1. I had placed an order for asus vivo book s series on 10 jun 20 my order id is order id was od[protected].

2. Product has been successfully delivered on 12 jun 20. However, on checking of invoice it has been observed that product serial number has not mentioned on the invoice for which i have lodged a complaint on 10 jul 20. The customer service has assured me that my issue is to be resolved by 13 jul 20 and thereafter 14 jul 20. However inspite of repeated requests to the customer service the issue has not been resolved so far.

2. Additionallly, i have registered for avail 2 years of extension warranty service @rs 99/- in asus. But, asus customer service has put my registration on hold due to the product serial number has not mentioned on the invoice and last date for submission correct bill is 16 july.

In july 2020 i checked my cibil report and found there is personal loan of 60000 rupees on my name by idfc first bank for which i never applied before. As well i don't have any type of intimation or information on mobile number or e-mail from idfc first bank. While i contact to idfc bank they said to contact to flipkart to close pay later account but flipkart's customer care number not even connecting to executive as well no option available to raise case. Then i applied case to reserve bank of india about the same and then i got call from idfc first bank said will close this loan in 10 days. I am waiting to get this loan closed for which i never applied. Now the concern is why flipkart is doing so with their customers? How they got rights to log personal loan on any customer name without his approval or without intimation to him on his mobile or on email? Please take necessary action against this issue. Jay hind 🇮🇳

Ordered allie wood sheesham wood solid wood 6 seater dining set (Finish color - brown) - od[protected]

Placed this order on 9th of june and 27th of june is the delivery date but it never got delivered and seller directly calling us to pay extra rs. 1000 to ship that product. I don't want to pay 1000 and i already paid 400 as delivery charges while placing the order.

I tried to look for an option to cancel it, unfortunately, the product could not be cancelled. Even flipkart customer care is not responding correctly for cancellation of the order/or in delivering the order.

I have already paid complete money to you, for which, i have paid the 1st emi to the bank too, for the product which is not delivered.

Updates in app shows that product will be delivered in next working day since 27th. Till now 5 dates has been changed and product is not delivered and seller and logistics person are calling me to pay 1000 and they are saying unable to cancel the order from their end.

I have ordered a mobile from flipkart with order id - od[protected] of brand vivo and model is z1x on 28/06/2020 and received it on 2/07/2020. The package was intact but the mobile was completely dead i couldn't figure out what could be the issue with the product, then i have put in charge and it took around 4 to 5 hours for charging and when i tried exploring options in mobile i noticed heating and sudden drop in battery level from 100 to 70 percent. The images were blurred and i have been trying explain the issue to team flipkart but they are paying no heed. I request the concern department to look into the matter and help me to find a resolution. I am expecting a refund. Thanks

I'm purchase 2 nos. Of bedsheet by flipkart total amount are rs. 840/- we are wash only one time fade colour both bedsheet or wash karna ke bad kapre ke quality ek dam bikar hogai hai colour to itna fade ho gaye hai lagta he nhi hai ke wahi bedsheet hai jo hum na order kiya tha black or white design ma bedsheet thi black to raha he nhi gaye pura white ho gaye hai

Sale details are below.

1. Tarun enterprises, 21 kishna vihar colony, near lmb hotel sanganer, jaipur - 302029. Gstin no.08bqppc4374m1za pan no. Bqppc4374m

2. Vpc enterprises, vpc enterprises, dudu road, phagi, jaipur - 303005. Gstin no.08buvpc2559j1z3 pan no. Buvpc2559j

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end