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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 942

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yuvi001
Jul 7, 2020
Resolved
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I order boat rockers 255f pro from flipkart but money is dudcted from my bank and and order is not placed it shows "order not placed, Your payment is not confirmed by bank." I also attached screenshot that show money was transferred to flipkart. So i want my money back.

UPI Ref no.[protected]
+1 photos
Jul 11, 2020
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
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    Shubham1kumar1
    Jul 7, 2020
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    Recently I purchased Realme Narzo 10a from Flipkart and it was delivered to me damaged so I chose to return it but the very next day Flipkart blocked my account saying they have unusually high no of returns whereas I haven't even returned a single product in the last 4-5 months.

    The return policy if my phone is ending on 08 July 2020 but they are not willing to return it.
    Please help
    +2 photos
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 09, 2020
    Flipkart Customer Care's response
    Hi, We are sorry to let you know that your return request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
    Jul 09, 2020
    Updated by Shubham1kumar1
    You are saying that I have returned a huge amount of products but I don't remember doing so. In the last few months I haven't even returned a single product. So please clarify the no of products I have returned based on your statement
    I know that but you can check my purchase history and see that I haven't even returned a single product in 4-5 months so can that be unusually high no of returns so atleast give me the list of items I have returned to verify your dtatememt
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      aseemgirdhar
      Jul 7, 2020
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      I have ordered poco x2 on 1st july and promise delivery date was 5th of july today 7th of july didn't receive product it showing in motherhub from 4th july.
      did you received it?
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        Kashyap Patel Kreative
        from Unjha, Gujarat
        Jul 7, 2020
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        Website: www.flipkart.com

        I have ordered a phone, ‘poco x2’ from Flipkart,
        On 19th jun 2020. the product was supposed to be delivered on 22nd jun 2020, which was not done. For the same, i have called the Xpressbees courier company, which was assigned for the delivery, on 23rd jun 2020. They said me the package is under dispute it will be delivered soon. Next day, on 24th jun 2020, i have again called the Xpressbees for the delivery, they said “the package was torn from somewhere and we have Stopped the package and we have informed Flipkart about this this.” So they canceled the order on 24th jun 2020. From that day, Flipkart is just giving the dates on which the problem will be solved. Date after date, am calling them every day and they are just extending the date of refund. I want my refund as soon as possible. I am from a poor family, and ₹ 18, 499 is very important in this pandemic. Please resolve this.
        +13 photos
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          yuvi001
          Jul 7, 2020
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          Resolved

          I ordered boat rockerz 255f pro and done payment by paytm upi so money is debited from bank but in flipkart it shows " order not placed. Your payment is not confirmed by bank. So i want my money back.
          Jul 11, 2020
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Jul 07, 2020
          Updated by yuvi001
          screenshot of money deduction statement from bank

          Verified Support
          Jul 07, 2020
          Flipkart Customer Care's response
          Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
          Jul 07, 2020
          Updated by yuvi001
          but you can in this screenshot that money is transferred to flipkart

          Verified Support
          Jul 11, 2020
          Flipkart Customer Care's response
          Hi, We would like to let you know that any offers to appear anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app is not from sellers on our portal. Also, in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, you can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint from our end.
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            yuvi001
            Jul 7, 2020
            Resolved
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            I ordered boat rockerz 255f pro by upi (Paytm) payment so money is deducted from bank but in flipkart it shows "order not placed. Your payment was not confirmed by bank"
            . I attached screenshot of money deduction. So i want refund.

            Order id - od[protected]
            +1 photos
            Jul 11, 2020
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
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              Rajesh-Khanna
              from Delhi, Delhi
              Jul 7, 2020
              Resolved
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              Resolved

              I have ordered grocery on 1st july, 2020. My paid order number is od[protected] and there were 32 items in it. According to flipkart this order was supposed to be delivered on 2nd july, 2020, i have received only 1 item on 2nd july, 2020 out of 32 items. Rest 31 items are not yet be delivered. Where is the order, why it’s not yet delivered? When i will received my order.
              I am calling at flipkart customer care from last 5 days but there is no appropriate resolution have received till date, which is ludicrous.
              Flipkart team has harassed me like anything. Due to this, i am going through mentally stressed. Is this kind of service you are providing to your customer, which is not acceptable?
              Pls cancel me order and returned my money. After this i will deactivate my account with flipkart and never purchase anything through flipkart and suggest the same to all my known.
              Looking forward for an urgent reply

              Thanking you,
              Jul 7, 2020
              Complaint marked as Resolved 
              I have ordered grocery on 1st July, 2020. My paid order number is OD119044186886544000 and there were 32 items in it. According to flipkart this order was supposed to be delivered on 2nd July, 2020, I have received only 1 item on 2nd July, 2020 out of 32 items. Rest 31 items are not yet be delivered. Where is the order, why it’s not yet delivered? When I will received my order. I am calling at flipkart customer care from last 5 days but there is no appropriate resolution have received till date, which is ludicrous. Flipkart team has harassed me like anything. Due to this, I am going through mentally stressed. Is this kind of service you are providing to your customer, which is not acceptable? Pls cancel me order and returned my money. After this I will deactivate my account with flipkart and never purchase anything through flipkart and suggest the same to all my known. Looking forward for an urgent reply Thanking you,
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jul 07, 2020
              Flipkart Customer Care's response
              We will revert on it.
              Jul 14, 2020
              Updated by Rajesh-Khanna
              I have ordered grocery on 1st July, 2020. My paid order number is OD[protected] and there were 32 items in it. According to flipkart this order was supposed to be delivered on 2nd July, 2020, I have received only 1 item on 2nd July, 2020 out of 32 items. Rest 31 items are not yet be delivered. Where is the order, why it’s not yet delivered? Daily I am following up with flipkart, but there is no appropriate resolution have received till date, which is ludicrous.

              Flipkart team has harassed me like anything. Due to this, I am going through mentally stressed. Is this kind of service you are providing to your customer, which is not acceptable?

              Pls cancel me order and returned my money. After this I will deactivate my account with flipkart and never purchase anything through flipkart and suggest the same to all my known.

              Looking forward for an urgent reply
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                Somen chandra
                Jul 7, 2020
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                Website: www.flipkart.com

                Dear sir, i have ordered a 3 piece cookware set. I got it on 4th july 2020 but when i opened it i was shocked. There was an one product (Kadhai) is missing and the handle of tawa is also broken. So i request for return on the spot. But in night i got a mail from flipkart and they are asking for my adhaar.
                Here is the point that i cannot sale my data for a 1000 rs. Product. Now it's been 72 hours as i said that i didn't provide them any type of id proof so the marked as resolved my issue. Shame on you flipkart.
                My order id:-od[protected]
                +1 photos
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Jul 07, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Jul 08, 2020
                Updated by Somen chandra
                After I post a complaint on consumercimplain.in, there was a mail comes from flipkart that we will contact you in 24 hours. But still I didn't get any mail or calls from flipkart. This is the service of flipkart to the customer. I request you to take necessary action.
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                  atulsharma2004
                  from Coimbatore, Tamil Nadu
                  Jul 7, 2020
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                  I puschased a zoomcar coupon on the flipcart site the coupon stats 50 %flat off and 70 %cashback now when i tried to use that coupon it says expired but the coupon expiry is after 30 july 2020. When i contacted the customer care on 28 june 2020 they told me that it would be resolved till 1st july but on 2nd july they message me that it would be solved till 2nd july till 09.00pm but not solved after this i agin contacted customer care again they told me it would be solved in 24 hr or 48 hr then i waited but no result after this i again tried on 6th july the same reply i got from the flipcart customer care no proper response from them just same answer which is of no use
                  I have tried 3 times to contact and my problem is not solved till date kindly help me regarding this. My number is [protected]
                  +1 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2020
                  Flipkart Customer Care's response
                  Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                  Jul 07, 2020
                  Updated by atulsharma2004
                  atulsharma2004.[protected]@gmail.com is my email id
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                    bijupara
                    Jul 7, 2020
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                    Delivery address
                    Benny thomas parackathottiyil h
                    Parackathottiyil (H), chanokund, taliparamba via, kannur (Dt), kerala thadikkadavu, karunapuram, st. Jude church, karunapuram pariyaram - 670581, kerala
                    Phone number
                    [protected], [protected]
                    Your rewards

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                    Hp 14-r053tu notebook (4th gen ci3/ 4gb/...
                    Seller:
                    Retailnet
                    ₹30, 990
                    ?
                    Ordered
                    Delivered
                    Return rejected
                    Cancelled on jul 03 as issue resolved by troubleshooting
                    Delivered on jun 20
                    Rate & review product
                    Need help?
                    Refund rejected refund id:[protected]
                    We're sorry. We are unable to process your refund request.
                    Return policy ended on jun 27
                    Your issues with this item
                    I hope i will get justice from your company...
                    Flipkart customer support has been notified about the posted complaint.
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                      Ankitrewa
                      Jul 7, 2020
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                      Dear sir,
                      I had ordered a back cover which i did not like. So i want to return it, but ecom excutive not coming in my home.
                      If you have delivered the order then you will come but your delivery excutive not come for pickup return order...

                      Kindly find order details:-
                      Order id:- l28c8ze61tyjrtnwu4o0

                      Best regards.
                      Flipkart customer support has been notified about the posted complaint.
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                        H
                        himanshu1786
                        Jul 7, 2020
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                        Resolved

                        Website: flipkart.com

                        On 23 jun, i paid for an order of a mobile mi mix 2 from flipkart website through my indian bank debit card, after one day, the order got cancelled, and i got a message that refund has been processed by seller on 24 jun. And flipkart support told that the money will be credited by jul 2, now it has been 7 july and i haven't received any refund from the flipkart seller.

                        I tried contacting the flipkart customer support but they told me that the money has been credited by the seller to your account, and i raised an issue from their support center. Then i got a mail that you need to contact your bank to get your refund. Then i contacted my bank, they told me that they need the arn no, as the transaction was made using indian bank debit card. Then i contacted flipkart support but they didn't tell me anything more. Now i have been stuck in this situation where i haven't got any refund for my payment. Please help me in this issue because both flipkart and indian bank are not hearing my complaint. I have attached the proofs below. If this complaint reaches to flipkart, then please send my money back. The bank is not raising my issue so i expect if flipkart could help me by giving the detail of payment done by seller
                        +2 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 07, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry to let you know that your order for the product Mi Mix 2 (Black, 128 GB) was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 24 Jun 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell. Your understanding is appreciated.
                        Okay can you provide me any more details about the transaction
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                          Aviaashpati
                          Jul 6, 2020
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                          Hi.
                          I had purchased the mi led from flipkart which was delivered last thursday. I had contacted flipkart several times but they failed to do so. But till date it's installation is not completed. I would like to request installation of the product asap, on or before 7th july is much preferred, since i would need some time to fully test out the tv for any defects else initiate a refund for the same.

                          Flipkart order - od[protected]
                          Flipkart customer support has been notified about the posted complaint.
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                            Ashwani Bhatti
                            Jul 6, 2020
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                            Dear sir
                            My name ashwani i have a order odelee eco swing musical swings and order number order id - od[protected]
                            Courier throw ekart. This order reach in ludhiana 3 july 2020. But not reach on my home yet. You tell me the reason why not deliver. Tell me answer asap. I waiting for your reply.
                            Thanks & regards
                            +1 photos
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                              Deblina13
                              Jul 6, 2020
                              Resolved
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                              Resolved

                              Address: Bengaluru
                              Website: www.flipkart.com/home-improvement/link~brand/pr?sid=h1m

                              From past 15 days i am being harrassed by a pickup of wrong product delivery by flipkart. Whenever i speak to the flipkart customer service about it they tell me to wait for 24 to 48 hours for resolution. But so 15 days have passed like this yet they are not resolving this issue of refund and puck up.
                              +2 photos
                              Sep 6, 2020
                              Complaint marked as Resolved 
                              Resolved
                              Flipkart customer support has been notified about the posted complaint.
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                                Deblina13
                                Jul 6, 2020
                                Resolved
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                                Resolved

                                Address: Bengaluru is there office location. And my location is Kolkata

                                From more than half a month (more than 15days) i am waiting for the pickup of a wrong order delivered to me by flipkart. Every time whenever i speak to the customer service they say me to wait for 24 to 48hours for the puck up for my refund to happen. But over 15days has past like this which consists of so many 24 and 48 hours yet the product pickup and refund didn't happen. And they are not responding with an authentic resolution.
                                +2 photos
                                Sep 6, 2020
                                Complaint marked as Resolved 
                                Resolved
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jul 07, 2020
                                Updated by Deblina13
                                I am still waiting
                                Verified Support
                                Aug 09, 2020
                                Flipkart Customer Care's response
                                Hi, We are sorry for the trouble caused. We're writing to you about your Venus V-20 V Cup Mask Respirator with Is 9473 Approval (PACK OF 2) with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 10 Jul 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                                  champakonline
                                  Jul 6, 2020
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                                  I placed the order on 12 th june'20 and it has been more than 24 days and no update regarding dispatch /delivery date from flipkart.

                                  With repeated interaction to the customer service team i'm getting only resolution dates, that too are getting postponing and no concrete updates.

                                  I ordred the item based on their estimated delivery and such a long waiting is not serving my purpose of buying.

                                  If the seller is not responding flipkart should take action and forced them to cancel the order. Keeping the customer waiting for such a long time is not acceptable at all.
                                  Since there is no shipment and no update in the last 24 days from the seller, flipkart should interect with the matter with priority.
                                  I am facing this type of problem second time with flipkart.

                                  Sorry but response from flipkart is so poor and this is true.

                                  Pl act and cancel my order asap..
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 07, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Jul 16, 2020
                                  Updated by champakonline
                                  Today 15th July and no action from flipkart. This is total disappointment. Surprised, why flipkart is not able to resolve this issue.
                                  I ordered this item with some specific purpose and since flipkart is not cancelling this order, my money has stuck and I’m not able to order from others good.
                                  Do act flipkart.
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                                    arunabha mukhopadhyay
                                    Jul 6, 2020
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                                    I had purchased an MI android TV from flipkart, that got delivered on 30th of june, 2020. But even though the TV installation was scheduled on 2nd of july, as notified by flipkart, the installation didn't take place, and it has now been 6 days, that the TV is sitting there without any installation.

                                    I would like to request installation of the product asap, on or before 8th july is much preferred, since I would need some time to fully test out the tv for any defects.

                                    the order id related to the issue is OD[protected], the service request number, that was meant to take place on 2nd july, is FINM-1COA1Z-50ORNL-7S9Z9T-RPWY4QN.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      R
                                      Ruhi Ahmed
                                      from Mumbai, Maharashtra
                                      Jul 6, 2020
                                      Jul 16, 2023
                                      This thread was updated on Jul 16, 2023
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                                      Address: kalyan garden view apartment,flat no.809,indira, nagar,infront of swarn jayanti park

                                      Sir/ma'am,
                                      I don't understand those who are following all rules and regulations still suffering from your customers care executive and courier boys. Due to covid 19 effect, if flipkart has tightened it rules for them so they are doing fake complaints, extra marked complaints due to that we customers are getting marked as blocked. Few days back i had called, email to you and time was provided 6 jun20'..4:00 p. M. Bt i didn't receive a single response. So shameful and mismanagement of huge chain.
                                      Please i request u to unblock my account because it was not my fault... Most of the time i got my courier opened or non flipkart packing or sometimes it was single piece or broken. Whenever i complained to delivery man, he forwarded wrong remarks like unmatched, different item. Already i didn't get my huge money back from previous orders bt whenever i complained.. I don't know what showed in systems that they blocked my account... Still i m sitting quietly and writing mail... Bt if i will get no loyal judgement and response from your side so i can knock the doors of consumer forum that without my fault as a customer i am suffering for a long time and besides of hearing my problem flipkart had blocked my account.
                                      Hope will get positive response.
                                      Thanks.
                                      Ruhi ahmad
                                      [protected].
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jul 07, 2020
                                      Flipkart Customer Care's response
                                      Hi, We'd like to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.
                                      Jul 08, 2020
                                      Updated by Ruhi Ahmed
                                      Bt it was not my fault, wat about my super coins...and wat about my second account which was BLOCKED cz there is not showing any unusual number of returns then why did you so...I need my another account should be unblocked
                                      Jul 16, 2023
                                      Updated by Ruhi Ahmed
                                      Not resolved...thet are still
                                      cheating
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                                        PRASANNA R N
                                        Jul 6, 2020
                                        Resolved
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                                        Resolved

                                        1. Order placed on ~15th jun 2020.
                                        2. Delivered on 17th jun 2020
                                        3. Samsung technician visit and unboxing on 18th jun 2020
                                        4. Damaged item was cancelled on 18th jun 2020
                                        5. Still my item is lying idle as on 30th jun 2020
                                        6. It was informed that technician will visit on 7th jul 2020
                                        7. Today i see that my replaced order expired on return policy ended on 27th jun, wherein i have rejected the damaged item on 18th jun 2020

                                        Support us in this regard, we require replacement and cash of 2.00.000 lak for making customer go to these hardship.
                                        +2 photos
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 07, 2020
                                        Flipkart Customer Care's response
                                        We will revert on it.
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