Flipkart Complaints & Reviews

I purchased a micromax 42 inch led tv and extended warranty 2 year by flipkart protect from flipkart. Extended warranty policy number is jppoffk222518. From last 2 month my tv has not been working and i raised a claim for the service to "jeeves consumer services" dated jun 02, 2020. Jeeves case id: 0f2ewhysc[protected]. It has been more than 35 days they are not responding and not providing the service. Even i raised a complaint to flipkart customer care regarding the issue on jun 19, 2020. But my issue has not been resolved till now. I called the flipkart customer care more than 6 times. Every time they are telling that team is working on it. They are also provided wrong email id '[protected]@flipkart.com' which is not working. This is the most disgraceful experience in my life with flipkart.

I have received damaged product from it. I had file the return into my order section but they are not returning my order. Also they said there will technician visit from geeves service center and when i call to geeves they said we didn't receive any such request.
Order id - od[protected]

I ordered mi a3 phone on 21st june, i received the parcel on 24th june after checking i raised the issue that the parcel didn't contain my product and shared all the details with the executive. It's been 4 weeks now yet have not heard from filpkart and didn't receive any resolution.

Order id: od[protected]
Order date:[protected], 03:19 pm

Flipkart has sent me a defective piece at first, and then they sent me an incompatible product when asked for replacement. I asked for refund of my money, they are now holding my money and are blackmailing me for my id proof in order to process the returns. This is not at all acceptable, i will not provide my id to flipkart to process the return. I want them to pickup the product as soon as possible and refund my amount.

Flipkart don't replace my product which I order in March. Manufacturing defects are seen in the product in view of sound and screen. But flipkart are continuously changing the time period and donot pay attention on my complaint. Technician visit was done at my home many times but flipkart are not serious about my complaint. Please solve my complaint as early as possible.

I have placed a order wood 5 door wardrobe, and now i am not satisfied for this product, the product is not worth for the money 72 k,
So i need refund for this product, i have raised a customer complaint but still i didn't get any solution so kindly help me get refund for this product.

I had purchased jbl soundbar from flipkart and delivered on 26th june in indore madhya pradesh and return date was 3rd july.. I had got call from jeevas on 27th for installation but they are telling that we will do installation in mumbai.. How it could be possible product delivered in indore and installation in mumbai.. I had send mail to flipkart on 27th june but till now no revert.. Than call to their call center on 3rd july than they told we will provide solution by 8th 9pm but no solution provided than got sms on 9th we will solve it by 9th july 9pm.. But till now no solution.. Today i called again to flipkart call center than they had given new date 15th july.. Now they not even returning that product or not giving service.. Because in return period return option is not showing and when called to call center on 3rd they told that once installation done than return option reflect.. Now flipkart is hareshing me mentally and not providing any solution

I was book mobile realme narzo 10a and make successfully payment. Also recived confirmation message but flipkart was cancelled my order with reason due to high demand your order was cancelled. But the end i want my order back. Otherwise i complain against flipkart.

I purchased a study table a month and a half back. It was supposed to be delivered on 16th june and after multiple reschedules, follow ups they have again rescheduled it to be delivered on 14th july. They are not letting me raise a complaint and neither are cancelling the product. My money is stuck and they are not taking any action rather asking me to wait.

Order id - od[protected]
I. Ordered on 40th june. I ws promised a date of delivery for 4th july. Then without any information it was pushed to 10th july 2020. Today is 11th of july and i still dont knoe where my order is. No customer care agent available. No callback to me. This is extremely dissatisfactory. Appalling. You # have ruin so much of my time

Hi

Flipkart has a plan where against certain purchase you receive SUPER COINS. By using those super coins you can avail various offers and discount from their website.

I had purchased IFB washing machine on 19th June 2020 and super coins were supposed to be credited at the end of return period which was 01.07.2020. I raised a complaint on the same day that super coins have not been added and have been following up with there customer service for 10 days now.
After numerous mails/Twitter/calls/ chats my complaint was registered and i was given a timeline of 10th July 02:30 PM as time for resolution or feedback on my complaint. After no followup from them. I calld their hotline at 9:00 PM on 10/07/2020 and now they are reporting that they need another 24-48 hours and still are not sure if the issue will be resolved by that time.

Please help me here

I had ordered Trumomfrom Flipkart on **th june **** which was delivered on *th june****. The plroduct received
Was fake product which some indonesiaan company which is fake and duplicate .Inspite of multiple follow ups the order was never picked up and never rreplaced. was assured to have it resolved by *st July **** but Flipkart cheated again and did not resolve the issue.Each time I opened a follow up incident ticket, they resolved it like cheaters without actually providing resolution. What should I do with that fake product? My hard earned money has been looted by Flipkart in lieu of faulty product which was packaged and delivered. On top of it, it has caused *s mental trauma and harassment and waste of efforts and time.
I would like to have full refund along with extra compensation for waste of time, efforts and money and mental harassment. I want to sue the Flipkart in the consumer court in Patna and send them the legal notice. Please give me a solution

I orderd an earphones from flipkart worth Rs.2000 .I received my package on 6th of July but when I opened the package the item was missing, I received an empty box after this I immediately called flipkart customer care and they said Ma'am don't worry we understand your concern, one of our executive will call you and will surely help .Its been 5 days and I haven't received any call from them and everytime when I call they keep repeating the same thing .
I ordered boult audio airbass Tru5ive bluetooth headset
My order id is:- OB[protected]
Return id:-[protected]
Now they have rejected my refund request and when I asked the reason they said ma'am we haven't closed it yet we're still working on it and will contact you soon. I don't know what they meant by soon.
I hope they understand the problem and I'll get my refund as soon as possible .

I have ordered 2 pairs of CROCS Reviva Unisex Blue (size 7) slippers but got the delivery of only one pair. I have complained regarding this issue but instead of solving this issue they blocked my account.
Kindly arrange to deliver one pair of slippers or refund the amount as earliest as possible.
Regards
Sanjay Gupta

Sir,... I have account on flipkart with no [protected] with username as rahul kumar. As i have lost this number, so i want to change with my new number i. E. — [protected]... And also there is no email id registered on this account.. So also help me registering the account with email id i. E. — [protected]@gamil.com. please do this kind act asap..

Product was suppose to be delivered on 15th june. But its rescheduled 4 times and new date is given as 14th july. Its almost 1 month late.

Please deliver the product or initiate refund

I have ordered a laptop for studies (OD[protected] before lockdown. It is automatically cancelled due to pandemic CoVid lockdown. I have accepted the reason...
Then after, I have ordered another laptop (OD[protected] *Big Savings Day*. I am happy, for reaching the product nearest hub to me...
Today(10/07/2020), I have noticed that, order was cancelled due to multiple delivery attempts. Till today, I haven't received any Out for Delivery... I will be waiting for the possible delivery time...
It is not affordable for me to buy with increased price...Please make a look at this...
If Flipkart gives me, a prior notice...I would have suggested for possible delivery...

I have been very old customer of flipkart.

Please refer order id od[protected].
My return pick up was scheduled on 22/06/2020 but never picked up till now.
I have been given issue resolution date 6 times already till date.

Flipkart customer care executives are clueless. Already many orders are delivered and returns also picked up. But my return never picked up.

Flipkart customer care executives are clueless, useless. They are authorised just to engage you and waste your time. No information and no authority is given to them.
I tried to connect with flipkart more than 50 times in these many days. But only i wasted my time.

Flipkart team on their own will never give any update. All the time i have to call after passing of each resolution date. They will come all the time with new resolution date just for sake of delaying.
Even i talked twice with senior executive but still no resolution.

I want my refund now without further harassment.

Yours harassed customer
Navneet singh
[protected]

Dear sir/madam
As per my order (Order no - order od[protected]/ od[protected] i (Controller of examination, igit, saranga) received a parcel from flipkart platform containing 02 nos of xerox xerox 106r03392 black ink toners/ cartridge on[protected] for official use. Due to covid-19 pandemic, our institute was closed on[protected]. After reopening of the institute, i opened the parcel to test the toners in the printers. I found that out of the two toners, one toner spilling black ink powder on the toner itself and also on the packet itself. One toner is working in all printers while other toner is not working in any printers in spite of many attempts.in my opinion, the toner spilling ink powder has been damaged during transport.

I informed the matter to flipkart on[protected] and received phone calls on[protected]. I have received two calls by the number [protected]; one in the morning around 9.30am and second at around 4.00pm on[protected]. I received email stating that "we tried to get in touch with you on these number [protected] to discuss the issue but couldn't reach you." which is totally false. The flipkart closed the issue mentioning, ’resolved’ in my login page and i was not able to communicate with flipkart further.in both times, they tried to convince me about the return policy of the products/sellers which may be valid in normal situation/times. Under the abnormal situation/times covid-19 pandemic, state bank of india, indian railways, airlines and many others change their return policy, but flipkart can't. Being one of the oldest customers of flipkart, i was denied to return a defective (Or damaged during transport) product on the pretext of return policy. It is nothing but harassment to the customer.

(1) is flipkart not responsible for giving platform to unscrupulous sellers to sell their defective/damaged product?
(2) is flipkart not responsible for giving protection to these sellers by putting their defective products under non-returnable category?
(3) is flipkart not responsible for giving platform to sell products without quality check??
(4) is customer responsible for the damage of the item during transport?
(5) have i not been cheated by flipkart?
It is interesting to know that the online site like flipkart gives postal address for communication instead of email id! Very funny.
I was cheated and harassed by flipkart
Please kindly help me if possible as per the law of the land.

I ordered a havells rigo 2 jar rigo 500 juicer mixer grinder from flipkart on 28 june 2020 with order id - od[protected] and almost 1 week is finished but i didn't get my refund... I want my refund as soon as possible. This is my refund id return id -[protected]