Flipkart Complaints & Reviews

I have created flipkart account two years back with a mobile number 848390xxxx. Few months ago i lost my mobile phone and the number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

I ordered jbl charge 4 from 2gud.com of Flipkart but my order is cancelled by order id OD[protected] no reason when i complaint to Flipkart customer care they also not answered properly the product is sold by Retailnet
I have placed second time same order as suggested by Flipkart customer care on 28 OD[protected] but still the seller is not shipping the speaker this is harrasment to customers by retailnet and Flipkart is doing nothin

I order flipkart Huwaia smartwatch GT2 BUT i reseviced box Huwaia box inside flipkart box but watch was different., with in 20 minutes I return the order but my order was rejected and I called and emails so many time no response this fake flipkart flipkart is not give proper customer service support this write why I will not leave you definitely I will go police station and consumer court.. see what happened...

Hi team,

My name is gayatri and i placed an order on 30th apr'2020 and supposed to be delivered to me on 2nd may'2020. The order was never delivered to me and they are claiming that this has been delivered. It was a prepaid order so they are not taking any action. I lodged complaint with them several times but they are not ready to take care of my concern. They are also not providing the proof of delivery as well.

Please raise the concern with them.

Regards,
Gayatri

I am a flipkart plus member but i have many issues from flipkart.in this month (July) my two orders are cancelled by flipkart after waiting a long time. And there is an order which is still not delivered and not any satisfied resolution by flipkart.

Order details-
Order id:od[protected], sanku fashion self design woven kanjivaram silk blend, poly silk saree (Pink)- qty :01
Item received on 27 july 2020. This saree was delivered without blouse material.
The packing itself was suspicious and not to the standard.

In mobile app, this order is not reflected in 'my order' for further processing.

Requesting for return processes.

Hi i bought ac from flipkart.. They cancelled my order after 17 days... Now its been 1.5 month i did not recive refund.. I paid 1 emi fir the product i did not recieved... Please help. Me order id :od[protected]

Even after several requests Flipkart is not bothered to close the postpaid account but enjoy a personal loan that has been taken in my name and updated in CIBIL.

Worst the postpaid account itself has been removed from Flipkart yet Flipkart wants to enjoy my money

Flipkart is having the worst service, service provider and customer support team ever i have seen. I had ordered one tricycle for my son and there was a delay, they committed to deliver the product on jun 24th 2020, but until the product was not received and when i saw the status it was showing delivery failed. Then i raised a complaint with the customer support team, they asked me to wait for 2day (48 hours) to do the needful, but i didn't get any resolution from the support team. I raised several complaints on that same issue then i didn't get any call from flipkart, every day different persons are attending our call and giving different answers regarding, i already pay for this product, there is no option for cancel this item, now we purchased new product from other site, still there is no response from flipkart, i asked them to cancel the order. Even though i am a flipkart reguler customer, this is happened 10 times with me. Even i asked the backend team to connect me with their senior team or escalation team, but they denied to help me with that. This is how the customer support team and the logistic team are behaving and acting with customers. I asked them to forward my concern to the higher level but they completely denied to help me on those issues. Could anyone please let me know how i can i forward my concern to the higher level of flipkart and let their higher level team knows how these frontend, backend and logistics teams and acting on customers issue.

Dear team,

My order od[protected] has been cancelled by seller / flipkart team on 06.07.2020 and till date i haven't receive any refund. Customer care team asked me to froward my bank detail for refund but when i am trying to reply the system respond "this mail [protected]@flipkart.com does not valid".

After contacting with customer care center they give only official answers, we will check and refund the amount but not giving any mail to send bank details.
So let me know how to approach flipkart team, as of flipkart status i am not expecting this type of service.
Again putting all details

Od[protected]

Delivery address
Arvind t lokhande
B 4, rh - 155 apratim chs midc residential area, dombivli east, dombivli, kalyan - 421203, maharashtra
Phone number
[protected], [protected]

Dear sir,
We have booked one android mobile online at your site on 12th july'20. Model redmi k -20 pro @90% discount.
We have online paid 1800 rs through hdfc bank ac on same date. But still not delivered.
Kindly resolved the issue. And take necessary action

Regards
Manoj gupta
[protected]

Ordered whirlpool 23 l convection microwave oven with 1 years of warranty order id - od[protected]

Ordered on 1st july and got it delivered on 9th july.

Technician call me & installation was scheduled on 11th july, but no technician was come to my place, i call him several time but not received my call.

Then it was scheduled on 13th, but still no one come & 15th july installation and demo show "canceled" on my flipkart app.

Called regarding this, flipkart said that i've asked to postpone the installation, after that conversation flipkart executive told me it with be resolved on 17th.

On 17th july flipkart call me and said that it will be resolved on 19th,

On 19th july they said, your complained has been forwarded, it will be resolved on 23th july.

On 23th july i contact with flipkart, she told me that, "no complain registered regarding this issue". So new complain was register on this date and resolved on 27th july, she assured me this case will be treated as"priority issue".

On 26th july, they call me and said as usual the same story, your complain has been forwarded, it will be resolved on 31th july.

I am not sure how many more times do flipkart want to do this.

The response i get all time is, "sorry for the inconvenience and it will schedule a new date for resolved (Not installation & demo.). I am not sure what the hell escalation team is doing over there. There is no point blaming a person who picks the call, the escalation team is just useless to be precise.

On a general note,
1. I am not the first customer to go through this. I've been seeing a hell lot of complaints like this in this particular page.
2. My 10 days return policy date already expire, flipkart don't want us to open the package as the warranty won't be covered neither they wanna send a technician.
3. I order it on 1st july, it is about 1 month, i am not sure my product still 12 month warranty or 11 month, (Flipkart told me it start on installation date but on whirlpool product registration page want purchase date not installation date)

Please help me:

I want installation& demo of my microwave.

My microwave is still in box pack condition and i did not open it, waiting for the installation.

Thanks and regards

Koushik sarkar.
Mob - [protected]
Mail - [protected]@gmail.com

I ordered a bluetooth headphone on 10th of july the delivery person contacted me on 18th but my mobile was switched off due to battery issue but flipkart has updated that customer refused to accept order. I know that there were 3delivery attempts but they only make once. When i called the customer support in flipkart they told me that sir we loged a complaint and we'll solve this issue and redeliver the product upto 29th of july 2020. But today the sent a message of cancellation and when i tried to call the customer support they put the call on hold by saying let me check about the problem.

I have created flipkart account few years back with a mobile number +9184017xxxxx. Few years ago i lost this number.

The main problem is when i tried to update my new mobile number, the otps are being sent to both the new number and the old number. I got the new number otp and account password, but the otp of the old number cannot be entered as i lost the number and i dont have it. This is making me unable to change the mobile number.
Please do suggest me to update my new mobile number to my flipkart account.

Hello,
The mobile number linked with my current account ("priya ganesan" with mobile number 637974xxxx) is terminated. I would like to change my number but, i couldn't change since otps are sent to both the numbers. Please help me with the issue.
Thanks.

I created an account in flipkart with a mobile number. But unfortunately my number and phone is lost. When i try to change my number otp goes to old and new number.
Old number is [protected]
Mail id : [protected]@gmail.com

I have 53055/- Rs debited in my A/c no[protected] For purchasevFlipkart credit card for online transaction please rebate this amount in my account

My return with order id od[protected].

We see that your return request has been cancelled. Why?? Pickup maximum expect date 29.07.2020. Kis baat ke liye a hua hai. Muje aap ka product ka problem ke waja se return request diye hua hai... Pickup nahi hua hai oo aap problem muje refund chaiye... Nahi toh pickup date re schedule kariye plz. Filipkart account [protected] gmail id [protected]@gmail.com

What should i do when flipkart is not refunding my money? When i contact them, they are always saying they have credited the money, but when i check with my bank, they say no amount had been credited. It has already been 3 months.
Date of incident : 28th may 2020
(Initiated on 28th may 2020) but not processed to my account.

Transaction date: *5th may 2020*
Merchant name : *flipkart india private limited*
Transaction amount : *11240 rupees *
Disputed amount:11240 rupees*
Date of refund initiated: 28th may 2020
Mode of refund: upi intent
Arn number :[protected]*
Account number: *ending8353*
Card number: *ending with 7454*.

My email id is [protected]@gmail.com and my flipkart account linked to this email id. i cant order a phone for my brother. please help me. after clicking on buy now its showing you have reached the maximum units allowed puchased for this item.