Flipkart Complaints & Reviews

I have purchased a sony wireless bluetooth headphone of rs.3290 when i recieved the one side wasnt working so i return the item. They sent a mechanic to see if it was true and the next day a delivery boy taken the product. That was more than one month ago. By the flipkart procedure my refund should be intiated by 3 buisness days but i didn't get my refund so i called customer care they said in 2 days you will get your money. I have called them more than 20 times now in different days till now, they have posponed the date more than 12 times still i didnt get my money. They assured me 5 days ago in 48 hrs you will get your money and still i didnt

I have scanner qr and paid but order is not placed and i refreshed page and the there is still order in my cart. So plz refund my money and i have paid again for the order. So plz refund first time payment.

This is my order number

Od[protected]

I had ordered 10 kg rice i don't expect that flipkart will give in poor condition not even in box that also i had neglected

The product which i received is 1 kg packet of 10 qty she. I open it i saw there is huge insect of black which is black kernel when i had open the packet in that small insects were there i had taken the images and now i m attaching the images please check it

This product is hazerdous to our health and also harmful for anyone we are living in invisible enemy of corona which can't see but affect human organ system badly but this product small insects which are live and affect our body who will responsible

Please take this back all and refund my money back

And also there is one request after this order seller had made this order out of stock it means when time of giving the order he doesn't have the stock he had given old stock he doesn't have the stock

I m attaching the images please check it from u r end investigate the matter and refund my money back

Order id - od[protected]

Very bad very very very very poor service from flipkart

The do not help the customers proper way.
I have got this product but its size and quality is very bad then i tried to return it then the flipkart customer's care executive not help me to return the product.

Flipkart company service is very very very very..
.
. Poor. I ka telling you friend pls do not bu any thing from flipkart the return option is not supportive by customer care executives.

Incidence id - in[protected]

I have ordered a samsung galaxy s9 midnight black from flipkart on 19th march and it was a prepaid order. The product was supposed to be delivered within a week but due to lockdown it got delayed and then further delayed and now even the lockdown was lifted, now today is 12 july 2020 the product is still not been delivered, its been more than 4 months now. The company is forcing me to cancel this order, but i refused to cancel it and demanding the delivery of my product.

Please provide some help...

Regards
Rumaan
[protected]
[protected]@gmail.com

I ordered a mobile redminote8 pro which and i paid amount online and it has promised to deliver is 2 nd july but i haven't received yet. My order is od[protected]

I purchased ipad mini 5 from flipkart way back on 6 june 2020. As due to lockdown i was different state and was unable to come home. As i reached home day before yesterday i began to use ipad mini 5. I found that the apps which i have to use are not available on ipad as per its software issue. Its software is of no use for me thats why i want to return it.in this lockdown period each ruppee of a middle class man is worth it. Kindly help me to return product

- i have put a order for purchasing of laptop dell vostro vide flipkart order od[protected]. The item has been delivered on 22 mar 20.
-after receiving the delivery of item it has been found that the laptop is missing in the package. The outer packing of the package was ok but the inner packing was in deteriorated condition and laptop was missing. The item that i was receive in package is only laptop charger and manual and a anti virus cd.
-the same matter has been disclosed with flipkart team immediately and the video and photo taken while opening of package has been shared with flipkart team for better understanding and resolution of issue.
-the complaint of the same has been raised by flipkart helpline and after two week it has been rejected by saying that item has been delivered. A lot of effort has been taken for replacement or refund of the order but flipkart is simply denying by saying that package has been delivered, but in real package has been delivered but with a missing product.
-the photo and video of the opening of package has been attached.
-resolution: flipkart team kindly look into the matter and process my refund of the same or provide replacement (The laptop that was missing)
-mob no: [protected]
-e mail: [protected]@gmail.com
- awaiting positive response from flipkart

Very bad very very very very poor service from flipkart

The do not help the customers proper way.
I have got this product but its size and quality is very bad then i tried to return it then the flipkart customer's care executive not help me to return the product.

Flipkart company service is very very very very..
.
. Poor. I ka telling you friend pls do not bu any thing from flipkart the return option is not supportive by customer care executives.

I have raised a request for return but flipkart is not arranging return pickup

I had purchased jbl soundbar from flipkart and delivered on 26th june in indore madhya pradesh and return date was 3rd july.. I had got call from jeevas on 27th for installation but they are telling that we will do installation in mumbai.. How it could be possible product delivered in indore and installation in mumbai.. I had send mail to flipkart on 27th june but till now no revert.. Than call to their call center on 3rd july than they told we will provide solution by 8th 9pm but no solution provided than got sms on 9th we will solve it by 9th july 9pm.. But till now no solution.. Today i called again to flipkart call center than they had given new date 15th july.. Now they not even returning that product or not giving service.. Because in return period return option is not showing and when called to call center on 3rd they told that once installation done than return option reflect.. Now flipkart is hareshing me mentally and not providing any solution now return and refund my amount.

My friend ordered iphone se for my address on 26th june, the actual delivery date is 2nd july. But delivery is postponed for 2 times. After calling customer care, they promised the delivery of order on 12th july but not received any communication whether the order shipped or not. Flipkart failed to deliver order on promised dates for 3 times. When emailing flipkart customer care service they are taking another 72 hours for resolution. Worst service from flipkart

I order two power banks simultaneously a year ago and since then my account was blocked saying that the system has found that i’ve ordered these products not for personal use.
It’s been over an year now, i have tried everything, calling them, emailing them and everything else. But they are just not helping. They talk about customer first policy, and after an year still a customer is fighting for the wrong on their part.

To whomsoever it may concern, i request you to immediately cancel my order and arrange for full refund to my original payment method. Your customer care agents are not at all supportive. Your call center agents are pathetic in service and they are not fit for handling customer interactions. Though i have explained the problem with the order as it was not properly fitting into my ears, the product is not designed well and it doesn't fit into both of my ears as earbuds are not made to fit like other brands. Flipkart is looting customers and making money without cancelling the orders as per customer request and concern. I need immediate cancellation and initiate the refund to my bank account. I have a bill, box and everything intact. I do not want any exchange for the same, i wish to go for return and refund.
Pn: case escalated on all social media platforms and further to media
Encl copy to e-commerce ministry, consumer complaints, shri. Piyush goyal

Order id - od[protected]
Invoice no : faaaaz[protected]
Product name: boat airdopes

Very huge dissappointed with your service.. From your flipkart app and customer care both are ridiculous. Okay now talking about my concern like i have tried to order poco x2 (8gb-256gb) varient having price rs21, 499 but great thing happen to me this amount deducted from account and even after payment not confirmed amazing.. Than called your customer care but that already resolved my concern which is still the same.. Now flipkart let me know what should i have to do???

I complained the same to flipkart customer care and in this morning again i did the same mistake, ordered the same phono poco x2 (8gb-256gb) variant even it was available for long time.. Again amount deducted from my account and still showing order not confirmed and refund in progress what the # you are doing guess are you serious???
Nahi manage kar sakte to mat karo ghar betho koi jarurat nahi h tune jaise logo ki iss duniya mai...
And i need my refund as well as my order on time or will complaint on consumer court against the flipkart fraud..

Please unblock my account.

I am not a reseller.

I have just ordered mobiles for my friend leaving in bihar.

I can give u proof if needed.

And the orders canceled where coz o[censored].

Coz o[censored]r flash sale at payment method it gets out of stock and then goes to payment pending then cancelled.

Please go through my a/c properly then reply.

Worst service of flipkart.

I want my account back.

On which basis u have blocked my account

Please read my all reply.
I have clearedly explained my reason to buy and the trend of ordering on my account.
The maximum around 3 mobile cancellation where due to your worst flash sale. While when i go to buy at last payment section it says it's out of stock and then order cancelled.
In what basis u have banned my account. I have full proof of purchase that i had ordered it for my friend. I had ordered only 3 phones.
U have to give me a proper reason to block my account.
I had replied to your all handles like facebook, instagram, twitter and i have got same reply that we will look on it.
I want my account back at any condition.
Please unblock my account.
I think amazon is best for shopping and their policy.
I would now always order from amazon and tell my friends regarding this issue and therefore order products from amazon only.
Please give a proper detailed reason this time.

Msg from flipkart :-

Hello rohit,

We'd like to let you know that your recent order od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account.

Thanks,
Sunita yaragudri
Flipkart customer support

Dear sir/madam

Order no: od[protected]

Why can't you deliver my ordered laptop on time. Its been 10 days since product reached in my nearest hub in trivandrum.
No person has contacted me even though a filed a complaint. Please deliver it immediately. I paid this much money and now i can't get my laptop or get my money back.

And i registered a complaint regarding delayed delivery. I didn't receive any updates regarding it, no email regarding registration of complaint. Resolution date is changing day by day. Why are you changing the resolution date if that's the maximum time frame?
I need an answer for the delay and extending dates. This is not justifiable. I'm attaching chats regarding this resolution date changes.

Expecting a positive response from your end.

Hi team,
I received a damaged outdoor unit of ac on23rd june and asked for replacement. Some folks from voltas visited for inspection and gave me sr saying that outdoor unit is damaged.
Still the flipkart has kept my replacement on hold.
Raised multiple complains but no one responding at all.

Order no - od[protected]
Piyush kumar sinha
[protected]

I was a flipkart plus member then too
My flipkart account has been blocked by company with no reason. Tried to contact customer service team by all means but received no help from their side. I request to please unblock my account as i have done nothing wrong and ready to prove it in demand.
I request help from forum to reach my complain to concern authorities.
Ready to provide detail to flipkart team on demand.
* attached photo of blocked status of account.

I have placed an order on 11th july 2020 using phonepe as my payment option. The amount got debited from my account but the order is not confirmed. I have the receipts of my payment through phonepe.

The amount is still not refunded to my account.

I'm a flipkart plus customer and i'm facing this type of situation for the first time in my life.

Please refund my money back.