Flipkart Complaints & Reviews

I have purchased a Realme X2 Pro from flipkart for Rs 35999 and the product was delivered on 19th June 2020. But the product i got was a bricked device. The device doesn't fully boot up, it shows an error message after the realme logo and then reboots itself. The device is stuck in a boot loop.The seller is supposed to be a flipkart assured seller. I requested for a return on the same day but they have rejected the return on 23rd June without citing any reasons. I requested a return 3 more times via customer support, They have rejected all requests without giving any reasons. The customer support always says that they have escalated the request to higher authorities and they will contact you in 3 days, But no one contacted me. This has happened many times and its been 19 days and no action has been taken.
Please help grant me a refund

OrderID: OD[protected]

Seller: Vision Star

I have raised multiple cases, but apparently your Flipkart Customer services closes tickets without actual resolution. I have requested for a return of a defective product and have been waiting from June 24th for you to send a technician to come and check the product for return approval. No one has come back till date.. i have been raising case via email and phone and always get an answer " sir we will get back to you in 24/48 hours" .. no one is calling nor following up with me . I need a resolution for this as Flipkart customer service is pathetic. CAN SOMEONE PLEASE GET BACK TO ME ???

Flipcart మహసెల్ అని 1899 రు.అని ఆడ్ చేశారు మీరు.పూజ గూగుల్ పె కు చెందిన accout కి మనీ పంపాము.కాని మొబైల్ ఫోన్ రాలేదు.కావున మీరే బాద్యులు.

This is my orde number

OD[protected]

I had received moong dal in old and poor condition when I open it the product was damage internally due to poor packing from seller and when I had check clearly small live black kernel inside it ...black kernel is live insect which create due to Deffective Condition and might be old stock

I can't accept this product in cornoa virus condition which is harmful to my family and me Please arrange reverse pickup immediately and refund my money back immediately or replace me new condition product

Please give me resolution fast
My product cost is rs rs 814

I want Resolution from Flipkart not for rs 814 for the justice and loyal customer of Flipkart

This is my orde number

Od[protected]

I had received moong dal in old and poor condition when i open it the product was damage internally due to poor packing from seller and when i had check clearly small live black kernel inside it... Black kernel is live insect which create due to deffective condition and might be old stock

I can't accept this product in cornoa virus condition which is harmful to my family and me please arrange reverse pickup immediately and refund my money back immediately or replace me new condition product

Please give me resolution fast
My product cost is rs rs 814

I want resolution from flipkart not for rs 814 for the justice and loyal customer of flipkart

This is my orde number

OD[protected]

I had received moong dal in old and poor condition when I open it the product was damage internally due to poor packing from seller and when I had check clearly small live black kernel inside it ...black kernel is live insect which create due to Deffective Condition and might be old stock

I can't accept this product in cornoa virus condition which is harmful to my family and me Please arrange reverse pickup immediately and refund my money back immediately or replace me new condition product

Please give me resolution fast
My product cost is rs rs 814

I want Resolution from Flipkart not for rs 814 for the justice and loyal customer of Flipkart

Hi Team I brought a mobile Micromax Canvas Infinity Pro from Flipkart, the order id is OD[protected] the delivered mobile have an issue with mic and while calling the receiving person not able to hear the voice properly and i given the same as complaint but the technician who visited the home does not even listen to us what is the problem and he told that everything looks fine and he not even answer our question and left the house now we are not able to reach any customer care via email or call to give this as complaint i am wondering why Flipkart doing such a service the mobile mic is not working properly then why the technician not even listen to us i need you help to resolve the issue

If the issue is not resolved then I failed the complained because if the mobile is handover to the service center then the can easily find that the mic is the problem

and its know to every one that Flipkart cheating the customer

I have booked my bookshelf on 30th june and i have paid amount through debit card and they showed me the delivery date on 4th july but It is showing item is ready to be picked from last 5 days, Then i contacted their customer care but again it is not possible to contact them. Then i doing chat that please cancel my order and refund my money again they are saying go to order and cancel by yourself and when i tried to cancel by myself it is not showing any cancellation option. What should i do now.

Hi Team

I brought a mobile

Micromax Canvas Infinity Pro from Flipkart, the order id is OD[protected]

the delivered mobile have an issue with mic and while calling the receiving person not able to hear the voice properly and i given the same as complaint

but the technician who visited the home does not even listen to us what is the problem and he told that everything looks fine and he not even answer our question and left the house

now we are not able to reach any customer care via email or call to give this as complaint

i am wondering why Flipkart doing such a service

the mobile mic is not working properly then why the technician not even listen to us

i need you help to resolve the issue

Hi Team,

It's really frustrating for me that I've to reach this level to escalate my issue with Flipkart Customer Service. I ordered a laptop which was delivered to me faulty. I raised this issue with flipkart and requested for the refund because I was getting pressure from my office to start working from home. I was told that the technician will visit and check the laptop and if he approves, then only the refund will be initiated. However, no one came to check the laptop. After several attempts of calling customer service and escalating the same on Twitter, end number of times, I got a call from one of the social media escalation helpdesk that they are going to send someone for the pickup of faulty laptop and the seller has approved the refund. She sent me the same as written evidence in email.

Pickup guy came and denied to pickup the laptop because he wanted to take some serial number inside the laptop, but because the laptop was faulty so he was unable to fetch that serial number and said that I've to callback the customer service and need to change the level of complaint. He don't care that one sticker beneath the laptop and on the box carries the serial number he was looking for. I called and again escalated the same. So, finally someone came to pickup the laptop and after pickup he called me late night same day that he's going to give the laptop back to me because this should be validated and sealed by an authorized technician by flipkart.

I escalated this again to the customer service and they suggested me to take the laptop back and they are again going to escalate this to the next level. Today is 02nd day but the pickup guy from flipkart didn't come to give me the laptop back. I'm calling customer service again and again but all I'm getting is fake promises. No callbacks from manager and no resolution. I've never experience this kind of pathetic customer service in my life so far.

Meanwhile, during all this, I've got the SHOW CAUSE NOTICE from my office that why I'm not working. I raised the return and refund request on 22nd of June and all I'm getting is wait.

Now I've no laptop. No refund. No callbacks. NO RESOLUTION.

I REALLY APPRECIATE IF SOMEONE CAN HELP ME WITH THIS NIGHTMARE.

Order id:OD[protected]Television)
I have placed an order on May30 and due to product manufacture defect, technician placed for replacement on the next day.
The item which is supposed to be picked up and get replaced is delayed for one month.
I have wrote to customer support team and CEO office for some update, and received a call asking as there is uncertainty in product deliveries, I can cancel the order and...

I didn't recieve the product that I ordered. I ordered a PS4 physical disc. I received a paper. The order id is OD[protected]. please I need a refund.

I placed an order through www.flipkart.com. On 5-6-2020 my order ID -- OD[protected]. after received my order when I opened I saw there is no product inside the box but charger, back cover and some paper works are there I really shocked at the same time I raised return request but flipkart didn't accept my request. I tried contact with customer care and finally they raised a request on 14 June after 16 days they reject my return request because seller did not accept my request. Again and again more than 6 times raised return request but still they do not take any action almost one and half month gone I spend my Rs 25k for charger and some waste paper work. I am totally disappointed with flipkart customer service

I order boat rockers 255f pro from flipkart but money is dudcted from my bank and and order is not placed it shows "order not placed, Your payment is not confirmed by bank." I also attached screenshot that show money was transferred to flipkart. So i want my money back.

UPI Ref no.[protected]

Recently I purchased Realme Narzo 10a from Flipkart and it was delivered to me damaged so I chose to return it but the very next day Flipkart blocked my account saying they have unusually high no of returns whereas I haven't even returned a single product in the last 4-5 months.

The return policy if my phone is ending on 08 July 2020 but they are not willing to return it.
Please help

I have ordered poco x2 on 1st july and promise delivery date was 5th of july today 7th of july didn't receive product it showing in motherhub from 4th july.

I have ordered a phone, ‘poco x2’ from Flipkart,
On 19th jun 2020. the product was supposed to be delivered on 22nd jun 2020, which was not done. For the same, i have called the Xpressbees courier company, which was assigned for the delivery, on 23rd jun 2020. They said me the package is under dispute it will be delivered soon. Next day, on 24th jun 2020, i have again called the Xpressbees for the delivery, they said “the package was torn from somewhere and we have Stopped the package and we have informed Flipkart about this this.” So they canceled the order on 24th jun 2020. From that day, Flipkart is just giving the dates on which the problem will be solved. Date after date, am calling them every day and they are just extending the date of refund. I want my refund as soon as possible. I am from a poor family, and ₹ 18, 499 is very important in this pandemic. Please resolve this.

I ordered boat rockerz 255f pro and done payment by paytm upi so money is debited from bank but in flipkart it shows " order not placed. Your payment is not confirmed by bank. So i want my money back.

I ordered boat rockerz 255f pro by upi (Paytm) payment so money is deducted from bank but in flipkart it shows "order not placed. Your payment was not confirmed by bank"
. I attached screenshot of money deduction. So i want refund.

Order id - od[protected]

I have ordered grocery on 1st july, 2020. My paid order number is od[protected] and there were 32 items in it. According to flipkart this order was supposed to be delivered on 2nd july, 2020, i have received only 1 item on 2nd july, 2020 out of 32 items. Rest 31 items are not yet be delivered. Where is the order, why it’s not yet delivered? When i will received my order.
I am calling at flipkart customer care from last 5 days but there is no appropriate resolution have received till date, which is ludicrous.
Flipkart team has harassed me like anything. Due to this, i am going through mentally stressed. Is this kind of service you are providing to your customer, which is not acceptable?
Pls cancel me order and returned my money. After this i will deactivate my account with flipkart and never purchase anything through flipkart and suggest the same to all my known.
Looking forward for an urgent reply

Thanking you,