Flipkart Complaints & Reviews

Hi Team I brought a mobile Micromax Canvas Infinity Pro from Flipkart, the order id is OD[protected] the delivered mobile have an issue with mic and while calling the receiving person not able to hear the voice properly and i given the same as complaint but the technician who visited the home does not even listen to us what is the problem and he told that everything looks fine and he not even answer our question and left the house now we are not able to reach any customer care via email or call to give this as complaint i am wondering why Flipkart doing such a service the mobile mic is not working properly then why the technician not even listen to us i need you help to resolve the issue

If the issue is not resolved then I failed the complained because if the mobile is handover to the service center then the can easily find that the mic is the problem

and its know to every one that Flipkart cheating the customer

I have booked my bookshelf on 30th june and i have paid amount through debit card and they showed me the delivery date on 4th july but It is showing item is ready to be picked from last 5 days, Then i contacted their customer care but again it is not possible to contact them. Then i doing chat that please cancel my order and refund my money again they are saying go to order and cancel by yourself and when i tried to cancel by myself it is not showing any cancellation option. What should i do now.

Hi Team

I brought a mobile

Micromax Canvas Infinity Pro from Flipkart, the order id is OD[protected]

the delivered mobile have an issue with mic and while calling the receiving person not able to hear the voice properly and i given the same as complaint

but the technician who visited the home does not even listen to us what is the problem and he told that everything looks fine and he not even answer our question and left the house

now we are not able to reach any customer care via email or call to give this as complaint

i am wondering why Flipkart doing such a service

the mobile mic is not working properly then why the technician not even listen to us

i need you help to resolve the issue

Hi Team,

It's really frustrating for me that I've to reach this level to escalate my issue with Flipkart Customer Service. I ordered a laptop which was delivered to me faulty. I raised this issue with flipkart and requested for the refund because I was getting pressure from my office to start working from home. I was told that the technician will visit and check the laptop and if he approves, then only the refund will be initiated. However, no one came to check the laptop. After several attempts of calling customer service and escalating the same on Twitter, end number of times, I got a call from one of the social media escalation helpdesk that they are going to send someone for the pickup of faulty laptop and the seller has approved the refund. She sent me the same as written evidence in email.

Pickup guy came and denied to pickup the laptop because he wanted to take some serial number inside the laptop, but because the laptop was faulty so he was unable to fetch that serial number and said that I've to callback the customer service and need to change the level of complaint. He don't care that one sticker beneath the laptop and on the box carries the serial number he was looking for. I called and again escalated the same. So, finally someone came to pickup the laptop and after pickup he called me late night same day that he's going to give the laptop back to me because this should be validated and sealed by an authorized technician by flipkart.

I escalated this again to the customer service and they suggested me to take the laptop back and they are again going to escalate this to the next level. Today is 02nd day but the pickup guy from flipkart didn't come to give me the laptop back. I'm calling customer service again and again but all I'm getting is fake promises. No callbacks from manager and no resolution. I've never experience this kind of pathetic customer service in my life so far.

Meanwhile, during all this, I've got the SHOW CAUSE NOTICE from my office that why I'm not working. I raised the return and refund request on 22nd of June and all I'm getting is wait.

Now I've no laptop. No refund. No callbacks. NO RESOLUTION.

I REALLY APPRECIATE IF SOMEONE CAN HELP ME WITH THIS NIGHTMARE.

Order id:OD[protected]Television)
I have placed an order on May30 and due to product manufacture defect, technician placed for replacement on the next day.
The item which is supposed to be picked up and get replaced is delayed for one month.
I have wrote to customer support team and CEO office for some update, and received a call asking as there is uncertainty in product deliveries, I can cancel the order and...

I didn't recieve the product that I ordered. I ordered a PS4 physical disc. I received a paper. The order id is OD[protected]. please I need a refund.

I placed an order through www.flipkart.com. On 5-6-2020 my order ID -- OD[protected]. after received my order when I opened I saw there is no product inside the box but charger, back cover and some paper works are there I really shocked at the same time I raised return request but flipkart didn't accept my request. I tried contact with customer care and finally they raised a request on 14 June after 16 days they reject my return request because seller did not accept my request. Again and again more than 6 times raised return request but still they do not take any action almost one and half month gone I spend my Rs 25k for charger and some waste paper work. I am totally disappointed with flipkart customer service

I order boat rockers 255f pro from flipkart but money is dudcted from my bank and and order is not placed it shows "order not placed, Your payment is not confirmed by bank." I also attached screenshot that show money was transferred to flipkart. So i want my money back.

UPI Ref no.[protected]

Recently I purchased Realme Narzo 10a from Flipkart and it was delivered to me damaged so I chose to return it but the very next day Flipkart blocked my account saying they have unusually high no of returns whereas I haven't even returned a single product in the last 4-5 months.

The return policy if my phone is ending on 08 July 2020 but they are not willing to return it.
Please help

I have ordered poco x2 on 1st july and promise delivery date was 5th of july today 7th of july didn't receive product it showing in motherhub from 4th july.

I have ordered a phone, ‘poco x2’ from Flipkart,
On 19th jun 2020. the product was supposed to be delivered on 22nd jun 2020, which was not done. For the same, i have called the Xpressbees courier company, which was assigned for the delivery, on 23rd jun 2020. They said me the package is under dispute it will be delivered soon. Next day, on 24th jun 2020, i have again called the Xpressbees for the delivery, they said “the package was torn from somewhere and we have Stopped the package and we have informed Flipkart about this this.” So they canceled the order on 24th jun 2020. From that day, Flipkart is just giving the dates on which the problem will be solved. Date after date, am calling them every day and they are just extending the date of refund. I want my refund as soon as possible. I am from a poor family, and ₹ 18, 499 is very important in this pandemic. Please resolve this.

I ordered boat rockerz 255f pro and done payment by paytm upi so money is debited from bank but in flipkart it shows " order not placed. Your payment is not confirmed by bank. So i want my money back.

I ordered boat rockerz 255f pro by upi (Paytm) payment so money is deducted from bank but in flipkart it shows "order not placed. Your payment was not confirmed by bank"
. I attached screenshot of money deduction. So i want refund.

Order id - od[protected]

I have ordered grocery on 1st july, 2020. My paid order number is od[protected] and there were 32 items in it. According to flipkart this order was supposed to be delivered on 2nd july, 2020, i have received only 1 item on 2nd july, 2020 out of 32 items. Rest 31 items are not yet be delivered. Where is the order, why it’s not yet delivered? When i will received my order.
I am calling at flipkart customer care from last 5 days but there is no appropriate resolution have received till date, which is ludicrous.
Flipkart team has harassed me like anything. Due to this, i am going through mentally stressed. Is this kind of service you are providing to your customer, which is not acceptable?
Pls cancel me order and returned my money. After this i will deactivate my account with flipkart and never purchase anything through flipkart and suggest the same to all my known.
Looking forward for an urgent reply

Thanking you,

Dear sir, i have ordered a 3 piece cookware set. I got it on 4th july 2020 but when i opened it i was shocked. There was an one product (Kadhai) is missing and the handle of tawa is also broken. So i request for return on the spot. But in night i got a mail from flipkart and they are asking for my adhaar.
Here is the point that i cannot sale my data for a 1000 rs. Product. Now it's been 72 hours as i said that i didn't provide them any type of id proof so the marked as resolved my issue. Shame on you flipkart.
My order id:-od[protected]

I puschased a zoomcar coupon on the flipcart site the coupon stats 50 %flat off and 70 %cashback now when i tried to use that coupon it says expired but the coupon expiry is after 30 july 2020. When i contacted the customer care on 28 june 2020 they told me that it would be resolved till 1st july but on 2nd july they message me that it would be solved till 2nd july till 09.00pm but not solved after this i agin contacted customer care again they told me it would be solved in 24 hr or 48 hr then i waited but no result after this i again tried on 6th july the same reply i got from the flipcart customer care no proper response from them just same answer which is of no use
I have tried 3 times to contact and my problem is not solved till date kindly help me regarding this. My number is [protected]

Delivery address
Benny thomas parackathottiyil h
Parackathottiyil (H), chanokund, taliparamba via, kannur (Dt), kerala thadikkadavu, karunapuram, st. Jude church, karunapuram pariyaram - 670581, kerala
Phone number
[protected], [protected]
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Hp 14-r053tu notebook (4th gen ci3/ 4gb/...
Seller:
Retailnet
₹30, 990
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Ordered
Delivered
Return rejected
Cancelled on jul 03 as issue resolved by troubleshooting
Delivered on jun 20
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Need help?
Refund rejected refund id:[protected]
We're sorry. We are unable to process your refund request.
Return policy ended on jun 27
Your issues with this item
I hope i will get justice from your company...

Dear sir,
I had ordered a back cover which i did not like. So i want to return it, but ecom excutive not coming in my home.
If you have delivered the order then you will come but your delivery excutive not come for pickup return order...

Kindly find order details:-
Order id:- l28c8ze61tyjrtnwu4o0

Best regards.

On 23 jun, i paid for an order of a mobile mi mix 2 from flipkart website through my indian bank debit card, after one day, the order got cancelled, and i got a message that refund has been processed by seller on 24 jun. And flipkart support told that the money will be credited by jul 2, now it has been 7 july and i haven't received any refund from the flipkart seller.

I tried contacting the flipkart customer support but they told me that the money has been credited by the seller to your account, and i raised an issue from their support center. Then i got a mail that you need to contact your bank to get your refund. Then i contacted my bank, they told me that they need the arn no, as the transaction was made using indian bank debit card. Then i contacted flipkart support but they didn't tell me anything more. Now i have been stuck in this situation where i haven't got any refund for my payment. Please help me in this issue because both flipkart and indian bank are not hearing my complaint. I have attached the proofs below. If this complaint reaches to flipkart, then please send my money back. The bank is not raising my issue so i expect if flipkart could help me by giving the detail of payment done by seller

Hi.
I had purchased the mi led from flipkart which was delivered last thursday. I had contacted flipkart several times but they failed to do so. But till date it's installation is not completed. I would like to request installation of the product asap, on or before 7th july is much preferred, since i would need some time to fully test out the tv for any defects else initiate a refund for the same.

Flipkart order - od[protected]