Flipkart Complaints & Reviews

I had ordered some things from flipkart and since i belong to village area the network here keeps fluctuating yet i always keep an update of my deliveries and today when i spoke to the delivery boy and asked about my order he told me to come in a different place. When i told him i'd like my order to be delivered on the location mentioned he behaved rudely and replied that he can't do whatever i want to. Now tell me what does that mean? Ain't the delivery person supposed to deliver the order on the mentioned place.

I've always liked this app and it's delivery service but this time i'm really disturbed by the inconvenient behaviour of the delivery person.

Please do something about this issue

Hi team,

Please help to cancel the order and refund the money.

It's really a pathetic service experience which i had with flipkart from past 15 days.

After so many attempts to connect with your service team but still having empty hand because i can't understand where is disconnect that you guys running a professional online service and failed to address a single complaint. How you manage your customers serrvice tat and maintain your sigma.

Really bad customer service. Now just need one support from your company to cancel my order and process the refund immediately.

Kindly action on my request and refund my money as soon as possible.

This is to notify you about a problem i am having with the customer care service of flipkart. The following series of events have happened as follows :

- got a notification on 12 june, 2020 that my account has been blocked due to unusually high number of returns in my purchase history.

- to be more accurate this issue is regarding about orders on 1 june, 2020 (Order ids - od[protected], od[protected] which were cancelled by me (Because i found it at another cheaper price) and orders were not dispatched so these orders can't be considered in returns.

+ regarding my returns, this year is only one item.

+ this is very disheartening as i have been using flipkart for 7 years and the total value of products ordered this year is more than rs 1 lakhs.

— i have contacted customer care executives many times and written emails many with proper facts but i have been getting the same automated replies and not listening to my reasoning.

Unfortunately, the problem remains unresolved. I am hereby requesting you to unblock my account.

Thank you for your anticipated assistance in resolving my problem. Please contact me at [protected]@gmail.com, if you have any questions.

Sincerely,
Ajay dhillon
(Flipkart user for 7 years)

Hi i consumer forum i order a brand new phone redmi 8 of amount 9, 499 but the phone back panel is in damaged condition there is dent on it it was shipped by seller name indiflashmart and i try to return the phone but the flipkart customer care is making new and new excuses and the seller is rejecting my return request i make the return request more than 4 times but no resolution provided they make again and again new return request and after 2-3 days they cancel my request please help me.

I ordered a phone on 23rd june 2020 on cod and then paid for it. The payment was not updated in the system. They also took money at delivery and said that funds will be credited to original mode of payment. I called them. Every 3 days. No response is taken from them. Od[protected]
Is my order id. The flipkart team just keep on saying to wait 24-48 hours. No response is given from them. My due dates are near for the payment. So take a strict action against flipkart. I also complaint in the consumer form my docket number is 2102874. Hereby i attach the photo of no. Of time i contacted them and the order.

Got a defected piece by flipkart and now it has been one month since i am requesting tham it return it but their courier service is refusing to pick it up.

At country of origin it shows - india
But at adrress of manufacturer it shows adrress of china..

Dear Team
This is to bring into your notice that product which doesnt have return policy the seller tends to cheat the customer via Flip Kart .
Recently i am facing the probelm of delivery from the filp kart or fli[p is cheating the customer (sometimes different product, sometimes defective product, some time late in delivery) and this time the product shown while booking and the product which was delivered was totally different, i am unhappy with the flipkart for the same,
I am request flipkart to change the product this time and hence if the product doesn't have the return policy will not be purchased.

One suggestion please select only those agents or tie ups where they take the product back with genuine reason given in the comment on the portal

Regards
Pradeep
[protected]

Return of the product delaying since 2 weeks without any proper response. I have returned a product on 18th june 2020. After so many calls and messages they came for uninstallation after 11 days that is on 29th june 2020. I got a message that pick up will be on 4th july and refund on 5th july. Nothing has been done. I called them on 5th july. They said by 8th july. On 8th i called them again said it will be done by 9th july. Again called on 9th july they said on 10th july it will be finished. What the hell is going on. Is this the right way to deal. Amount is huge which is around 25000 approximately. Needed immediate action

Above given update is wrongly and customer care executive are treating disbehaviour.

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end

This is my order number
Od[protected]

Total amount
2463

I had ordered ghee and oil both i had received in deffective condition and almost expired product

Ghee 2qty i had received tracking is fmpc[protected] in that product the product is totally bend due to poor packing from seller all ghee was out of it and all bad smell was coming from the product and when i had seen the date it was october 2019 almost last year product last old stock given to me which is no use of and it is damage it was not wrap properly from seller in transportation the product has been damage i had kept the product aside it is not usable for daily use it his hazerdous to our health so kindly arrange reverse pickup for this order and refund my money back immediately

And other is oil tracking id is fmpc[protected] i had ordered oil of 2 qty and paid rs 179 for delivery charge in that all packing and shipping is included then why i had received product damage during transit the person who had packed he should have sense it should coated with plastic of extra layer that product will not damage during transit because heavy load are on it and this i had recived damage during transit caps was open it was leak and no use of it and also the product was november 2019 packet and after my order it was out of stock it indicates that old stock given to me without any checking asked seller how we had given me the parcel no extra safety of covering just given in 2 box tightly i can't accept this product

Please arrange reverse pickup for this my two order and take this deffective and old stock and damage product back to u and refund my money back once it clear from u r end

I have purchased a MOTO G8 power lite Mobile phone from flipkart on Dated 2 july 2020. First i got delivery of phone on 5th july 2020. After the use of it i came to know that it has support only LTE network whereas it should be support VoLTE according to the flipkart description provide it on official website so called to the customer care then they assign a technical person to pay a visit at my home to check my handset he came and found i was right flipkart agreed to replace with the promise that i won't get this problem again in connection i got second replaced product on dt 8th july 2020 and had the same problem again. Again they sent same technical person this time he ask his senior about the problem and he said that VoLTE and LTE both are the same thing and if jio 4g sim is supported so its mean this phone is VoLTE and no need to replace and flipkart has cancel my replacement.
Now as the false information has provided by the flipkart about the product and i have receive same product with same issue twice so i want to return and ask for refund my money but they are not ready to refund neither replacing

I want to buy a new smartphone but no phone is deliverable to my address, pin code 324005
I don't why it shows there are no sellers in your area although I am regular customer and there was no problem till now in buying anything from flipkart, So please try to increase your service in my area

I have purchased a MOTO G8 power lite Mobile phone from flipkart on Dated 2 july 2020. First i got delivery of phone on 5th july 2020. After the use of it i came to know that it has support only LTE network whereas it should be support VoLTE according to the flipkart description provide it on official website so called to the customer care then they assign a technical person to pay a visit at my home to check my handset he came and found i was right flipkart agreed to replace with the promise that i won't get this problem again in connection i got second replaced product on dt 8th july 2020 and had the same problem again. Again they sent same technical person this time he ask his senior about the problem and he said that VoLTE and LTE both are the same thing and if jio 4g sim is supported so its mean this phone is VoLTE and no need to replace and flipkart has cancel my replacement.
Now as the false information has provided by the flipkart about the product and i have receive same product with same issue twice so i want to return and ask for refund my money but they are not ready to refund neither replacement

I have ordered Honor 9x pro mobile Order OD[protected] on July 8th, when i received my mobile it was already unboxed / not sealed, and the mobile screen protection cover is full of air bubbles .And the phone performance is too bad not able to use any basic apps . many apps are getting freezed and not working properly. even the browser version doesn't support many applications and signin problems persists. Not able to stream videos from video streaming sites . I have raised return request in the next 2 hours .
While buying the phone it was clearly mentioned 7 days return policy now the mobile is already out of stock to get a replacement. They doesn't except a return or an exchange for other phone .
I have raised a concern with flipkart help line and they said they will assign a technician by 13th even that is a long gap i agreed .now the technician visit changed to 17th July .i can't work in any way without my mobile. I blindly trusted flipkart services . I made several calls to flipkart and no one really helps.online services should make our process easy instead they are making very difficult to trust flipkart services again.
Is this a way you treat your customer when we are being genuine? An amount of 18K is very less for a gaint firm like flipkart, but it take us several months to get it saved and in the end we get cheated by a giant firm like flipkart.I cant use this phone in any way except for making calls .The least i expect is an exchange or a refund or the same amount which ever way i can again place another mobile in flipkart .
Hope someone understands my pain and helps me in a genuine way . Hoping flipkart people doesn't cheat their loyal customers.

Regards,
Geeta.

I ordered a Dream Care Fitted Queen Size Waterproof Mattress Protector, order ID (OD[protected] your website on 03 June 2020. I paid 949 through debit card on 03rd June 2020 and then some unknown reason again i paid same amount to the Flipkart account on 17th June 2020.Hence, I paid two times for same order and my amount is debited twice. So i request you to refund my money (one of the amount(949)as soon as possible.
Thanking you
Regards
Habeeb

Sir,
I ordered a peps springkoil mattress order id (Od[protected] your website on 03 june 2020. I paid 15670 through debit card on 03rd june 2020 and then some unknown reason again i paid same amount to the flipkart account on 17th june 2020. Hence, i paid two times for same order and my amount is debited twice. So i request you to refund my money (One of the amount (15670) as soon as possible.
Thanking you
Regards
Habeeb

I have purchased maxima watch from flipkart, after exactly one month watch stop working. Kindly arrange to replace the watch.