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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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M
Mayur Tandel
Jul 5, 2020
Resolved
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Resolved

Address: At Gangal Ali Tal- Pen Dist- Raigad

I am mayur tandel, on 4th july order id:- od[protected]
While doing google pay transaction some error came and payment got debited from my account but order not placed
From the yesterday i have been raising complaints about this i called both sbi bank and flipkart customer care but nobody responding properly. Bank has given transaction id and said amount is delivered to the other party.
Flipkart customer care told me that your amount will be refunded in 24 hours but it still not done yet.
This is my transaction no. Pzt[protected]t45a201
Aug 10, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
Flipkart Customer Care's response
We will revert on it.
Order ID - Order ID - OD[protected]
Refere above order ID and it payment status shows pending.
I hope can get full suport from flipkart and resolve my issue within short period.
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    SurajAcharyaFlash
    Jul 5, 2020
    Resolved
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    Address: 35, chawdri chawl, near shankar mandir, devipada, borivali east , gulmohar road, Mumbai - 400066, Maharashtra

    Hi team,

    Date of order:-23/06/2020
    Date of the incident:-28/06/2020
    Client name:-suraj acharya-contact no:-[protected]/[protected].
    Reason for compliant:- i have order product from flipkart on 23rd july bcoz good offer for product seen, after ordering product i have started tracking product, later product reach to nearest hub, and also tracking details showing same, i was waiting for delivery agent boy contact number with pin but neither msg receive form delivery agency nor no call and product got cancel on 28th june without informing. Need reason for this
    Also product was prepaid, if i want to cancel my order than y i should order prepaid, payment mode was by credit card which i converted the amount in emi with processing fees for same.
    Tried calling many time spoke to many people (You can check call history in system, ans also way i talk to them after this bad service) but they cannot provide any solutions told sorry sorry sorry but they are sorry cant pay my processing fee and emi and apart from them y i didnt told to transfer my money
    For an example:- if i buy a product from market than that product is mine, not the seller. So seller should give the product to mine, i will see what to do with my product not an seller.
    Please i need revert on this... Flipkart is doing fraud with me... And i am regular buyer of flipkart if this doesn't resolve i will circular this in review...
    Aug 26, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jul 06, 2020
    Flipkart Customer Care's response
    Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
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      M
      Manindbs
      from Noida, Uttar Pradesh
      Jul 5, 2020
      Resolved
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      Resolved

      help requested for flipkart / jeeves complete mobile protection plan - never expected bad service

      Hi team,

      My name is maninder reddy and mobile number [protected].

      I have purchased realme x mobile from flipkart with complete mobile protection plan on 12th august 2019. My mobile display is not working now. I dialed[protected] and registered a complaint with request id : cmp[protected] and claim id : iw[protected] with jeeves helpdesk on 25th june 2020. I have struggled to register this complaint by dialing...
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      Aasifkhan7986
      from Delhi, Delhi
      Jul 5, 2020
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      My flipkart account number is [protected] an my order it is OD[protected] . Realme buds air of 3999. I have ordered realme buds air on 1st July and it is delivered on 3rd July. I am shot a unboxing video .After unboxing I will open the buds box then after I will see that the colour of the buds is different then what I ordered. I will call immediately to the customer service that I will ordered the buds in white colour and received in yellow colour . Then they do not do anything that they are unavailable to put refund or replacement request. As there is a technical issue. And they said that you will do yourself in the my order section . On my order section I will be unable to do anything as it's as that for any query contact your branch authorised service centre. then I will call brand authorised service centre and side that I will ordered white colour buds but I will receive yellow colour. then decide jewel contact your shop for any merchant where you want to purchase the buds. And said they will do when there is a defect in the item not in the case of different colour received. Then I am call again to Flipkart customer service there again said that there is a technical issue after 2 days so I am unable to do anything and the customer service is also unable to do anything so tell me that what I do now.o am in strees
      +3 photos
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Jul 07, 2020
      Flipkart Customer Care's response
      We will revert on it.
      Jul 31, 2020
      Updated by Aasifkhan7986
      My issue was resolved
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        S
        sanjay_gupta55
        Jul 5, 2020
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        I have ordered 2 pairs o[censored]nisex blue flip flops slippers size 7 along with one boat 235v2 bluetooth headset and crocs reviva women blue flip flops. All items have been delivered except 1pair o[censored]nisex blue flip flops slippers as mentioned above.
        Flipkart customer support has been notified about the posted complaint.
        How long will it take to recieve my missing pair of flip flip flops. And now after talking to flipkart's consumer service they told me to return my order, after that they told me to replace my order and when the delievery man came he rejected the return or replacement saying that the package is empty. Package would obviously be empty as I have not recieved the item. After that when I requested for a refund you have denied my request and blocked my account saying detected an unusually high number of returns in your purchase history.I mean this is height of insanity first you told us to make those returns now you are blocking my account.

        Kindly make an arrangement to get me my missing pair of flip flops or get me my refund for them.The details of order are already sent to you.
        But, then also I am attaching a picture of my order.

        missing one pair of crocs reviva slippers. - Comment #3701617 - Image #0
        How long will it take to recieve my missing pair of flip flip flops. And now after talking to flipkart's consumer service they told me to return my order, after that they told me to replace my order and when the delievery man came he rejected the return or replacement saying that the package is empty. Package would obviously be empty as I have not recieved the item. After that when I requested for a refund you have denied my request and blocked my account saying detected an unusually high number of returns in your purchase history.I mean this is height of insanity first you told us to make those returns now you are blocking my account.

        Kindly make an arrangement to get me my missing pair of flip flops or get me my refund for them.The details of order are already sent to you.
        But, then also I am attaching a picture of my order.

        missing one pair of crocs reviva slippers. - Comment #3701619 - Image #0
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          Varun kk
          Jul 5, 2020
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          Hey flipkart team, it's 4 months for today that my account was banned from playing games... I know that seller is disabled my account from playing games...! For how many days 😒 it's already 4 months... I never expected such cheap, poor decisions taken by a big platform like flipkart 👎🏻👎🏻... Flipkart is losing their value by taking such cheap decisions... I hope you unblock my game zone account... 😒...

          My account - [protected]@gmail.com
          Flipkart customer support has been notified about the posted complaint.
          Jul 09, 2020
          Updated by Varun kk
          Hey flipkart team, it's 4 months for today that my account was banned from playing games... I know that seller is disabled my account from playing games...! For how many days 😒 it's already 4 months... I never expected such cheap, poor decisions taken by a big platform like flipkart 👎🏻👎🏻... Flipkart is losing their value by taking such cheap decisions... I hope you unblock my game zone account... 😒...

          My account - [protected]@gmail.com
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            A
            ansarmadeena1990
            Jul 5, 2020
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            Resolved

            Address: 9-9-101/1/1 mangapauram colony 530027

            Dear Sir,
            in my log in user id [protected]@gmail. i am trying to purchase laptop with gift card vouchers and creidt card. but above error is showing.transaction was declined on the basis of risk checks flipkart. please resolve as soon as possible.
            +1 photos
            Jul 8, 2020
            Complaint marked as Resolved 
            Dear Sir, Still now not resolved my problem. is pt possible from your side or not. i will choose further option.
            Flipkart customer support has been notified about the posted complaint.
            Jul 08, 2020
            Updated by ansarmadeena1990
            still now no update. My cart is waiting For Payment.

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              G
              googl googl
              Jul 5, 2020
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              FILP CARD ORDER ID OD[protected]
              Delivered on 05.07.2020
              by EKART [protected] (PIN 175)
              COMPLAINT NO. [protected]

              Please collect your item IMMSZZ TRADING AK 47 TOY

              brokent toys received SMS NOT RECEIVED FOR RETURN GOODS
              +14 photos
              Flipkart customer support has been notified about the posted complaint.
              Jul 05, 2020
              Updated by googl googl
              Order id
              OD[protected]

              IMMSZZ TRADING AK 47
              broken condition received

              delivered by
              FMPP[protected]
              EKART
              delivered by [protected]
              PIN 175
              please return your goods

              my mobile no. [protected]
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                VishnuPrasadNS
                Jul 5, 2020
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                The dimension of the table that is ordered show different details in 3 different places.

                1. In the images it shows 45Inches (84cm) X 30 In X 30 In.
                But 45 Inches is not 84 cm !!! This is so wrong

                2. In the Specifications section
                "Table dimension" it says

                Table Width : 84 cm
                Table Height : 76.2 cm
                Table Depth : 76.2 cm

                3. But also, the the same "Table dimension" section it says:
                Other Table Dimensions : Dimensions:- Table: Length 46 inch x Width 35.4 inch x Height 29.9 inch

                My mistake was to take image reference and order the table thinking its 45Inch table.

                Now since Im seeing different details in different places, Im confused and deeply worried what to expect on delivery.

                The seller information is not available to check the correct dimenstion.
                As this item does not have cancel option after 24Hr of booking its such a bad transaction.

                Thanks for understanding.
                Vishnu
                [protected]
                +2 photos
                Flipkart customer support has been notified about the posted complaint.
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                  H
                  Harshith K
                  Jul 5, 2020
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                  Resolved

                  Address: Flipkart india

                  I had placed order for roadster shirt on 27th of june and I had not recieved my delivery even till yesterday
                  I had raised my complaint many times and support agent at flipkart promised me that my order will be delivered before 9th of July and when I contacted them again yesterday they cancelled the order themselves without my permission. I've wasted my time and internet to select a good shirt for my dad and waited for flipkart sale to begin and placed the order when the sale started! Today the same shirt is priced more than double, and they just cancelled it! If I contact the customer care they said we cannot do anything for that we're really sorry, we cannot give you compensation or for same price it's upon the seller! If that is the case then does flipkart has no responsibility? Is it just a platform for sellers to sell and make money and chest people by sending used products or is it on the side of consumers?
                  I am being so cheated by flipkart that they made me waste my time and everything to select my product and without notice they cancelled the order and they are so helpless and desperate to play with consumers, I asked the support agent to connect me to their higher authority or manager and they said no we cannot do that and cut the call!
                  +1 photos
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2020
                  Flipkart Customer Care's response
                  We will revert on it.
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                    S
                    Shivram Iyer
                    Jul 5, 2020
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                    Ordered a brand new iphone thru flipkart with 7 days replacement policy, the product is defective, am unable to activate, flipkart doesn’t have replacement option, expect me to deal with apple
                    Flipkart customer support has been notified about the posted complaint.
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                      C
                      chakri sarvani
                      from Hyderabad, Telangana
                      Jul 5, 2020
                      Resolved
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                      Resolved

                      I have ordered small washing machine which is only washer no dryer included and the top of the machine was not fitted, so we wanted to return the product and get the refund amount but the flipkart customer support said that only defective product can be returned and we didn't see the total product completely, and they said it cannot be returned, our money wll b wasted, please help regarding this issue
                      +1 photos
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 06, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Jul 06, 2020
                      Flipkart Customer Care's response
                      Hi, We are sorry for the trouble caused. We're writing to you about your Onida 6.5 kg Washer only Red with order ID OD[protected]. We’d like to let you know that you have received the product as per your order. hence, the seller will not be able to accommodate the return request. Your patience & understanding will be highly appreciated in this regard.
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                        W
                        Wiki84
                        Jul 5, 2020
                        Resolved
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                        Resolved

                        I am pravin from Dindigul, I have health issues and working Online from home. I also do online surveys for which I get Amazon or Flipkart gift vouchers Payment it's validity for 1 year from the date of Received Payment. I started adding vouchers from February 2020 in Flipkart wallet "afer my previous voucher balance is over". Total 45 cards net worth 24500₹ out of 45 cards 44 cards validity expired only after February 2021 only one card value 500₹ expired October 2020 till 23rd June my balance remains 24500₹ but on 24th June when I chrck my balance they debited 4700₹ from 7 vouchers without any purchase done at Flipkart out of 7 Voucher 6 worth 700₹ each & onewone worthvworth 500₹ All 7 tvouchers validity remains till jan - june 2021.

                        I complaint about the issue in customer support one lady called me 4 days back ask full details about my issue then ask card numbers & said cardi still in validity it's midtake from Flipkart end we will activate the card within 48 Hrs & then I call you & assist to add card agsin in wallet. They didn't call me more than 3 days afterwards I raised a complaint again same person called me and said contact the provider . I said money is in Flipkart wallet for more than 2 months how could you say to ask provider. She said again give as 48 hours but when check my status ofsof my complaint she closed my complaint as issue resolved . I need to log a complaint against Flipkart I have full evidence even voice record of the conversations. Plese take further action. Here the conversation voce record google drive link

                        https://drive.google.com/folderview?id=1xsDN_mG9aASf2LtjTD03ORW9MxpuFPw9

                        I also share the screenshots of my balance amount in June 4th which I shared with my friend on whatsapp at that time my balance is 21109₹ afterwards I add 11 gift vouchers worth 3400₹ (8 cards worth 500₹ each, 1 card worth 200₹ & 2 worth 100₹ each ).
                        I purchased things using Credit card or debit card or Flipkart pay later options but d"purchase any products busing Wallet Money I saved this money for further purchase". But they detected my money for nothing even validity remains till 2021 .

                        Also added screenshots of my lost cards from my wallet

                        Please log s complaint against them and take necessary action. I think most of them affected by the same issue but Flipkart not taking any steps to solve it.
                        +8 photos
                        Aug 8, 2020
                        Complaint marked as Resolved 
                        Not yet resolved but not able to fight with Flipkart. They are cheaters
                        Flipkart customer support has been notified about the posted complaint.
                        Jul 05, 2020
                        Updated by Wiki84
                        The money detuted without any purchase made . I also add more screenshot of my card belongs to the wallet

                        Verified Support
                        Jul 07, 2020
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your account details from the shared information. Request you to share the registered email ID in order to assist you further. Hope to hear from you soon.
                        Jul 07, 2020
                        Updated by Wiki84
                        My Registerd email [protected]@gmail.com yesterday some one called me and and just try to accept her answer. She just pointing others for the issue. I need a tamil speaking person to contact me to attend my issue after speaking with them I provide the necessary information . They just ask me for further information I ask her to arrange tamil speaking person in email itself but she coloed my complaint as issue resolved. It's nit fair for Flipkart doing like this without providing proper response

                        Jul 16, 2020
                        Updated by Wiki84
                        On July 7 all my friends who facing this issue has get refund money back to their wallet but only my 7 cards not available . My card status changed from "Deactivated to Not Activated" whenever I contact customer support they mentioning be possible wait for 24 to 48 hours but it's already 22 days Flipkart purposely holding my cards from activation. The voucher provider also replies me clearly on 9th July " Cards are working fine all my friends get refund money back on July 7 th July itself. How 24+ members get refund except me.now Flipkart is fully responsible for the loss of my money from wallet
                        Jul 16, 2020
                        Updated by Wiki84
                        My card status changed from Deactivated to not activated then n 7th July itself
                        Verified Support
                        Aug 08, 2020
                        Flipkart Customer Care's response
                        Hi, We are sorry for the trouble caused. We would like to inform you that we tried reaching you on your registered number[protected], [protected] on 24 Jul 20 at 12:03 PM but we were not able to reach you. We have sent a mail in your registered email Id, if you want us to reopen the case, kindly revert on the same mail.
                        My Registerd email address [protected]@gmail.com some one already spoke to me but she just try to make me accept her answer . I am not good in English I need tamil speaking person they just try to pointing the fault with others . They also closed the complaint as issue resolved

                        My Flipkart wallet balance 4700 detected without any purchase made - Comment #3701141 - Image #0
                        Resend rhe email but Flipkart not respecting it's valid customer who purchase over 10k every month so I already deleted all my debit & credit cards saved in Flipkart.. You are not responsible
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                          K
                          Kaushal Mazumder
                          Jul 5, 2020
                          Resolved
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                          Resolved

                          Just before this lockdown i booked my flight from flipkart app in air asia. The flight got cancelled by airline and i requested refund.
                          Booking id - lzys7p
                          Got an email from airline on 14th april 2020 that the refund was successful.
                          Since then i have been continuously contacting flipkart till today i. E 5th july 2020 and all they say is "money will be refunded in 8-10days"
                          They just keep playing with someone's time and hard earned money like it's a piece of cake. I need my refund.
                          While typing this i contacted flipkart care again. We talked over the phone and it went on for 15minutes and more and the call got disconnected automatically. Great.
                          Flipkart booking id - ff[protected]
                          Aug 16, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 06, 2020
                          Flipkart Customer Care's response
                          Hi, We are sorry for the trouble you had to go through. However, we'd like to inform you that you can get in touch with the Flipkart Travel Desk on '[protected]' so that this can be addressed at the earliest. Your kind understanding is appreciated.
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                            Y
                            yuvi001
                            Jul 4, 2020
                            Resolved
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                            Resolved

                            Hi flipkart,

                            I received boat rockerz 255f bluetooth headset on 30th jun '20 and i found there is a voice delay in the headset so i applied for refund on 1st july '20 so there is no response from your side for the refund process. According to your timeline there is a call with the executive is expected by 2nd july '20 but i did not get any call regarding refund from your side, so please help me this.

                            Refund id:[protected]

                            Thanks
                            Yuvraj rathod
                            Jul 7, 2020
                            Complaint marked as Resolved 
                            Issue resolved by Flipkart Team
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2020
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Jul 07, 2020
                            Flipkart Customer Care's response
                            Hi, We are sorry for the trouble caused. We're writing to you about your boAt Rockerz 255F Bluetooth Headset with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 07 Jul 20 and will be reflecting in your account by 08 Jul 20. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the refrence number[protected] using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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                              M
                              Manabendra Chaudhury
                              Jul 4, 2020
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                              Order no od[protected]

                              We have been delivered a product which is not as per our order. We have asked for return but ekart person has refused to take back the cup sets saying there is no brand name. We cannot insert a brand name now because we have received without the brand name. We have regularly ordered and accepted products from flipcart and we have no reason to lodge a false complaint. Please stop this harrasment, which amounts to fraud by flipcart
                              Flipkart customer support has been notified about the posted complaint.
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                                Vaibhav@88
                                Jul 4, 2020
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                                Address: 002,Manas Apt, Achole village, Nallasopara east

                                My MI tv screen was broken accidentally.I purchased 3 years complete protection plan.My complaint was registered on 29/06/2020.Customer care executive told me that technician will visit within 78 hrs. Nobody visited after 78 hr.

                                I have called up again, customer care executive told me that your complaint was registered on 1 st July and wait for another 48 hours for visit.
                                As I am explaining the issue she hang up on me.

                                Now this is 6 th day. No visit yet.
                                Still no response from your end.Screenshot for confirmation of registered complaint is attached bellow.

                                Vaibhav V. Jadhav
                                [protected]
                                +1 photos
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 07, 2020
                                Flipkart Customer Care's response
                                We will revert on it.
                                Jul 12, 2020
                                Updated by Vaibhav@88
                                On addition of this complaint,
                                Technician visited my place and checked the TV . Before his visit my tv was working in good condition with that break.

                                After technician open my tv for some number. My TV got blank totally. He took photo of blank TV and processed for claim.

                                On that basis Jeeves decided to give refund about Rps 10999.In this case they suppose to replace display panel.

                                Meantime I was discussed with MI technical team before jeeves technician come. They were ready to do replacement of display panel.

                                When MI technician can replace why not Jeeves.
                                I have shared them video of display before Jeeves technician visited and picture of display after Jeeves technician visited.

                                It is clear that they just wanted to give me refund and they don't wants to repair it.

                                I have mailed them regarding this issue.I don't get any reply from two days.

                                I have atteched picture of display before Jeeves technician visit and after technician visit.

                                Jul 12, 2020
                                Updated by Vaibhav@88
                                Picture is attached after Jeeves technician visit.

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                                  N
                                  Naveen Bellubbi
                                  Jul 4, 2020
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                                  I have been using flipkart since last one year.. What happened i don't know..games not opening.. Plz make to play.. It coming "we encouraging a fair play in terms and conditions" plz...
                                  +1 photos
                                  Flipkart customer support has been notified about the posted complaint.
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                                    S
                                    Saiyam Miglani
                                    Jul 4, 2020
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                                    I purchase a laptop from flipkart for rupees 32000. Laptop had some major issues flipkart rejected my return request
                                    Flipkart customer support has been notified about the posted complaint.
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                                      venkat rao mallavarapu
                                      Jul 4, 2020
                                      Resolved
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                                      Resolved

                                      Address: BM Fashion TF-10 earth icon vadodara -3900020

                                      Od[protected] an order was placed for 12.9 inch screen (Champu tempered glass for apple ipad) protector for i pad pro 12.9 in ch i pad, but sincerely regret to inform that i have received screen protector which does not suits to my i pad pro 12.9 inch. Request you to please look into it, as screen protector is very small compare to my requirement. Tried to chat with your customer care and also a message left to call back as per your procedure but no response from them.

                                      Request you to please look into and revert asap.

                                      Od[protected] check this order.
                                      Aug 30, 2021
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Jul 04, 2020
                                      Updated by venkat rao mallavarapu
                                      OD[protected] an order was placed for 12.9 inch screen (Champu tempered glass for Apple Ipad )protector for I Pad pro 12.9 in ch I pad, but sincerely regret to inform that i have received screen protector which does not suits to my I pad pro 12.9 inch . Request you to please look into it, as screen protector is very small compare to my requirement . Tried to chat with your customer care and also a message left to call back as per your procedure but no response from them .

                                      Request you to please look into and revert asap.

                                      OD[protected] check this order.



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                                      Verified Support
                                      Jul 06, 2020
                                      Flipkart Customer Care's response
                                      A duplicate complaint of c2658533. Hence, closing the complaint from our end.
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