| Address: 35, chawdri chawl, near shankar mandir, devipada, borivali east , gulmohar road, Mumbai - 400066, Maharashtra |
Hi team,
Date of order:-23/06/2020
Date of the incident:-28/06/2020
Client name:-suraj acharya-contact no:-[protected]/[protected].
Reason for compliant:- i have order product from flipkart on 23rd july bcoz good offer for product seen, after ordering product i have started tracking product, later product reach to nearest hub, and also tracking details showing same, i was waiting for delivery agent boy contact number with pin but neither msg receive form delivery agency nor no call and product got cancel on 28th june without informing. Need reason for this
Also product was prepaid, if i want to cancel my order than y i should order prepaid, payment mode was by credit card which i converted the amount in emi with processing fees for same.
Tried calling many time spoke to many people (You can check call history in system, ans also way i talk to them after this bad service) but they cannot provide any solutions told sorry sorry sorry but they are sorry cant pay my processing fee and emi and apart from them y i didnt told to transfer my money
For an example:- if i buy a product from market than that product is mine, not the seller. So seller should give the product to mine, i will see what to do with my product not an seller.
Please i need revert on this... Flipkart is doing fraud with me... And i am regular buyer of flipkart if this doesn't resolve i will circular this in review...
Aug 26, 2021
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2020
Flipkart Customer Care's response Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details from the shared information. Request you to share the order ID in order to assist you further. Hope to hear from you soon.
Refere above order ID and it payment status shows pending.
I hope can get full suport from flipkart and resolve my issue within short period.