Flipkart Complaints & Reviews

Hello, my name is sachin, i had ordered a product from flipkart on 25th june. The order id is - od[protected]

The order is supposed to be delivered by 30th june, but it has not been shipped accordingly to give it on time, so it will be not delivered as assured, and the main thing is they have increased the price and they are shipping it to other customers, and only 3 items were left as of now, & they will get sold out.

So they are selling at high rate to other customers, and those who ordered it before, their orders are not being shipped, and maybe they will be never shipped and get canceled in the end. Which has happened many times before. This is extremely fraudulent behavior by flipkart and their sellers.

Od[protected]

This is my order number

Od[protected]

I had order 2 shampoo of dove for rs 776

Today it has been delivered i taught price was less so it would be better get from flipkart as it had been proved wrong from flipkart

Two shampoo internal damage due to poor packing and shipping the product was not packed properly from packing department due to poor packing the tap was broken internally of both the product

Even the product was damage due to heavy load it was not packed properly

The matterial inside was flown inside the packet can't use this product in damage condition

The whole india is suffering from invisible enemy and in that i can't take risk o[censored]nhygienic and damage product which is hazerdous to my life and family

The product is not usable due to damage it just disposable product given to me my poor condition plz refund my money back of rs 776 totally wasted from flipkart

I m escalting this matter to consumercomplaint.in against flipkart for sending me damage product plz refund my money immediately and take this damage product back to u

Order id - od[protected]

I was supposed to receive my order on 22nd.
But my order is still not delivered and every time i make a complaint they mark it as resolved.
Please help me in delivering of my order.

I want yo order indulekha hair oil and shampoo to my area but it is showing currently out of stock to pincode 769015.
Please solve this problem.

I ordered three bombay dyeing bedsheets from flipkart. I recieved only one bedsheet of them. So i requested refund for the other two bed sheets which i didn't recieve. After many days of hassle from my side (Example - repititively calling the customer service to elaborate the issue), i finally got the refund of one of the missing bedsheet on my flipkart gift card. But i didn't recieve the refund for the another missing bed sheet. Even before this 1st refund was received, my return requests were cancelled by the seller inspite of providing proper reason (I. E products were missing). Moreover one of the most suprising factor is they wanted my aadhar card details to match with that of my address of flipkart. Secondly i didn't know about this hilarious rule before i created the flipkart account. While sending them the aadhar card details i even mentioned that the phone number and the address donot exactly match with my flipkart account. But still they turned down my refund request several times. But i just kept on trying by calling the executives everyday and explaining them the issue again and again. I also had request returns on my flipkart account 'multiple times' just because they were 'declined every single time'.

Now let's jump over the case of my second account -
Almost the same things happened here as well.

The worst part is one day an email comes to me that my account has been permanently blocked due to multiple return request. My account which has been blocked. The refund money on my flipkart gift card was also present for the first product on my flipkart account. And as now my account has been blacklisted, i can no longer use that money. The refund of my 2nd product is still pending though on my gift card
Thus flipkart indirectly stole my money and blocked my account as well, inspite of repititively mentioning my concern and the reason behind the multiple request thing.

So it's my humble request to flipkart to please please please unblock my account. And consider this as a mistake to stand for justice from my side of they think so.

My order i'd was order: od[protected]

Item: bombay dyeing 164 tc cotton double floral bedsheet.

They blocked my account while processing refund for the above product.

Sir, as number of times i am entering my mobile number that's number of times i am getting the otp and entering it... Still them it is showing that i am unable activate it.

1. I ordered a whirlpool refrigerator on 10 jun 2020. Item was delivered on 12 jun 2020.
2. Demo and installation technician visited on 13 jun 2020 and it was found that the damaged item is delivered. He declared item is damaged and advised me to place a request with flipkart for return and replacement. He gave me receipt of the visit.
3. I placed a request for return and replacement immediately on 13 jun 2020 as advised by your technician. My orders section was updated as " replacement and pick up will be done by 20 jun 2020 between 0800 am to 0300 pm. But not update is available in the form smss or calls from your flipkart team.
4. Even my orders section is not updated till now regarding the request for return and replacement.
5. Moreover, nobody from flipkart is receiving my calls or even your callback facility people are not turning up.
6. I am really getting frustrated with your service of flipkart. This is the most horrible experience i am facing with your flipkart.
7. Finally, please deliver a fully serviceable replacement item at the earliest and take back your damaged return item.
8. Last but not the least, if you are not capable of of resolving my problem at the earliest. Then, please it's my humble request to refund my money back which is in flipkart's account from 10 jun 2020 and take back your damaged item as soon as possible.
9. Thank you.

Hi, my washing machine drier is not working, it was purchased on 07/10/2019. So please raise a complaint against it resolve my problem.

There was a sale for moto g8 lite mobile on 18th june 12pm so i waited and tried to place the order the order went though to payment portal the order was not placed but the amount was deducted, i have been in contact with the customer support team from 19th of june and raised and i paid via gpay total sum of 8999 rs

There was no proper response from the team they only asked me to wait and i am losing my patience as it's been 8 days and there is no resolution. I am attaching a copy of the statement that says money has been received by flipkart

On 15thjun i placed oder for 5 items (Kellogs, guitar capo, spcies, guitar fitings, gloves)

The total amount was rs.1, 583/-

I paid using upi and the transcation was successful from my end, but in my flipkart account it was showing "payment pending" i contacted customer care and the told the payment was sucessful and it will be reflected in my filpkart account oders page soon, i waited for 24 hours but it didnt happen,

I again called flipkart customer care they told payment was failed and as money is debited from my account refund will be initiated and the amount will be credited bank to my acoount within 7 days, they also mentioned refund status can be seen in my flipakrt oders page. But in my oders page it was showing "oder not placed, your payment was not confirmed by the bank" i contacted flipakrt again and when i asked the reason to the cusotomer care agent they hung up the phone.

Please process the refund or complete my oder as soon as possible.

I ordered one samsung s9 in 21st march 20 from flipkart order id od[protected] and soon lockdown happened. My phone came to nearest hub and was pending for delivery for long. Flipkart even asked if i wanted to cancel my order as they wanted to deliver essentials on priority. I replied i didn't want to cancel the order but instead can wait till flipkart can deliver it even if it is with long delay. On 23rd june seller cancelled it without notifying me. I have already paid emi for apr, may and june. I called customer care and he said he was sorry it got cancelled as seller has misplaced the phone. Now once cancelled i cannot get another phone and have to reorder it. My question is why should i reorder when i haven't cancelled it and it's sellers fault.

Flikart is making false promises everyday they are not delivering my phone right from nearesr hub to me, and their customer support service is worse is well, it happens to me last time as well i waited for 8 days then i was forced to cancel the phone, please help me someone.

I ordered Khadi Organique Herbal Aloe Vera Gel with 3 other products on 8th June 2020 by paying through net banking.

I recieved the package on 1th June 2020, but taking precautions against COVID-19 virus I asked the delivery boy to put package inside on a bench, while I was there.

After 3-4 hours I left it untouched and sanitized the package before opening it. When I opened I only found 3 products and the Aloe Vera Gel was missing, and I had recieved the delivery confirmation message.

I immediately raised the complaint, since they have closed all the customer care call support, there was only option to text.

I texted them explaining my concern, first they asked me to wait till 18th June till they try to resolve the issue.

They tried contacting me on 15th June, at first I was busy and didnt pick the call, then got a mail that they will call again after 4 hours of that call. They did, I explained my concern. They offered me 2 options either to get a refund or when the product will be available they will try to deliver it again. By that time I found and alternative of the product on flipkart which in my opinion l was better, so I asked for the refund. They put my refund request for review by the seller.

On 16th June I recieved a mail from flipkart customer suppor, they asked me to share my Aadhar Card or PAN card copy, which they will verify with some third party. Moreover they marked a statement that needs to be put in the mail, which was " give my express consent to Flipkart for collection, use and/or disclosure of my information provided in this email and the documents attached hereto for the purpose of authenticating my Flipkart Account" to validate my account.

This made me skeptical. Even for one of my previous order whose transaction was done online, I had asked for refund to which they did return on the same day without even asking me to share my PAN or Aadhar card details.

I immediately raised my concerns again to which they didn't reply and sent a mail after 2 days that I have not provided the details they asked for therefore they could not process my refund request.

After this they closed my issue on the app. I tried to reopen it asking for solutions, without even replying they again closed my issue.

I had placed a request for 4 trousers to be returned and have been waiting forast 3 months. I understand that due to covid 19 you guys are not able to pick the product within the stipulated time. But 3 months is too much and all that i am requesting for is to process the refund and pick the return when ever you can. You are not ready to trust your flipkart plus customer, but you guys expect us to trust you and keep waiting. This is not fair. I need my refund. My number is [protected].

Hello Sir/Ma'am,
I was supposed to get my order number - OD[protected]. But my order was not delivered but i got confirmation that it was delivered by the delivery boy. On calling him, he said he did not remember where he ordered and said maybe he ordered to some other place by mistake and asked me to order again and wait for another week! Delivery boy number - [protected]

I am purchase the MRP of company front load washing machine is not demo on installation please send me Flipkart technician in warrant

I had ordered few Kurtas and Patiala pants on 6th June 2020 and received the items on 12th June 2020. Due to quality issue I had generated return request for three items on same day that is 12th June 2020. As per Flipkart message it was to be picked up on 15th June 2020. This is to inform you that I had generated return request well with in return due date and the items are still not picked up and from my previous experience, they don't respond after the expiry of returning date. Kindly do the needful and I request Flipkart to arrange pickup of items by Sunday 28th June 2020.- Regards.

Flipkart order id : OD[protected]
Sir/Madam, I ordered a blue colour suitcase. But I received a black colour suitcase. So, I want to return it. But the ekart wish master don't take it. He is saying me that he will pick up the blue colour suitcase which is showing in his mobile.
Now tell me how it is possible to return him a blue colour suitcase. I received the black colour suitcase. In the bill, there is also mentioned black colour.
Due to this colour issue, four times pick up rejected.
Ekart pick up id are
FMPR[protected]
FMPR[protected]
FMPR[protected]
FMPR[protected]
Now I am saying that you may take your return or not. But please refund my money of Rs1444. Otherwise I may file a harassment case against Flipkart. Beacause I have the proof. In the bill it is clearly mentioned that it is a black colour bag.

Flipkart isn't responding for the request I made to return the laptop I brought.
I got it dead inside the box.
And made a request to return it but they cancel my request and told me to contact lenovo India. Lenovo India sent an engineer to check it and get to a conclusion that it's a DEAD ON ARRIVAL case and said that I will get DOA letter after few days. So I inform flipkart India about this and they said they will accept the return no matter the return policy is over or not, if it's a DEAD ON ARRIVAL case.
But they are not responding to this since last 10 days. I contact them every day and mailed them the DOA letter but their is no response from flipkart's side.
Order ID: OD[protected]

Dear Flipcart Team,
My self Mayur Kumar Verma & I have been associated with flipkart for many years. I have noticed many times that my order delivery is late whenever I pay threw online but cod orders arrive on time.
Why?????
I ordered Hawkins Futura Tawa 28 cm diameter on 12th june Which was to be delivered on June 15 but ordered delivered me on June 17.
Even after that i got wrong product. I got fried pan residue instead of tawa. When I complained about this in your customer care, your executive disconnected the call. Then again I ordered GARNIER MEN Men Acno Fight Anti-Pimple Face Wash which was to be delivered on june 25 but ordered not delivered yet. If you are unable to service the order, then tell we have more options. Then your executives show us the attitude. If you keep doing this, then I have to go to the Consumer Court. If you cannot deliver on time, do not promise the customer. I want my orders on time and send those ordered on time.

Thank you
Mayur Kumar Verma
+91-[protected]
+91-[protected]