Flipkart Complaints & Reviews

Flipkart team
I ordered samsung AC on March month due to lockdown the schedule get postponed several times after wards we bought that AC in local shop and I cancelled that order on May 5 2020, and I received message as you would get refund amount on May 19. But I get notified that your refund is completed, I shocked and I wouldn't get that money and I asked customer care they need my account statement and credit card details and send it in a pdf format, till now I didn't get that amount, please take necessary action against them
Thank you

I have booked a flight from indigo on 23rd of may and it get cancelled due to covid 19 on 26 may. Indigo converted my refund amount into Credit shell but I am unable to redeem it. I talked to indigo customer support they told me to contact flipkart regarding the refund.

Flipkart is unable to resolve my problem and keep giving me excuses.

Help me with that

I ordered my phone on 18th may 2020 . The delivery date was 27th may. But the item was shipped on 25th at motherhub_SNK(KOLKATA, WB) after that there was no response .

I ordered a AC from flipkart..and they delivered only the outdoor unit unit from the split ac..indoor unit is missing. Now they are not helping me properly. They just transferring the call from one place to another or giving me some number and asking me that i will contact them.

Hello team,

I had ordered wonderchef nutri-blend ckm mixer grinder on 5th may 2020 worth rs 3, 125. After few days i came to know that delivery of the product ordered will get delayed due to covid-19 pandemic so i had cancelled the order on 12th may 2020. Flipkart notified me that your refund process has been initiated and you will get the refund of rs 3, 125 on or before 25th may 2020. I have waited till 25th may 2020 to receive the refund but haven't received it, so contacted the flipkart customer care and they told me to send the bank statement in screenshots or pdf formats. So i had sent them email with the screenshots of the bank statement and a day they again called me and told me to send the screenshot in pdf format. I did that too. I had sent them the statement in pdf format. After that they contacted me and shared a reference number and told me to check with the bank i did that too. Bank informed me that you have not received any refund from the flipkart.

I have waited for a refund for nearby 20 days. Each and every time flipkart is giving different types of excuses.

Please tell them to refund the amount as soon as possible and compensate me for the delay.

Kindly change the name in invoice as the order was mistakenly placed in my name instead of my father as the money for the order needs to be reimburse.
Its a big order including 3 products (1 mobile, 1 home theatre, 1 mixer grinder)
Be kind to either refund the amount of product after return or change in name of invoice.
Ur help will be highly appreciated

Order ids

Od[protected]. (For the phone)
Od[protected]For home theatre
Od[protected]. (For mixer grinder)

Thanks in advance.

I have ordered a product on flipkart and returned it on february 1 and i didn't recieve the refund amount till date. The order id is od[protected]. I charged dispute in bank and they said no such amount have been received. Take this issue as serious and resolve it as soon as possible

Ordered item (Order id : fmpp[protected]) on 21st may 2020, the item reached my nearest hub 23rd may, was expected to be delivered by 26th may, but was delayed for no clear reason and rescheduled to 28th may which is today. But yet nothing from flipkart, item is still at hub according to flipkart.

Other delivery services are delivering everything at my place on time, so i guess there is no delays due to covid restrictions. And...

Hi,

I recently placed an order for bosch 347 refrigerator under order id: 0d[protected]. I thought it was a good deal but didn't turn out to be. The refrigerator is yet to be delivered but i am already an unhappy customer.

Issue 1: when i placed the order, i clearly saw free installation but now i was told by customer service, i will have to pay for it.

Issue 2: i called up customer service to complaint that i bought extended warranty for rs 2299 and got 1 year extended warranty where as the seller is now giving it upto 3 years extended warranty at same price. That's not fair at all. You can't change your promotion in a matter for 3 days. Customer service told me to cancel the entire order and place it again. Wow! Do you think consumers like to have 2 refrigerators at their homes. My old one stopped working hence i bought a new one and now my money is blocked on credit card as well. Why on earth would you give that option to a consumer?

I won't pay for the installation as when i bought it, was mentioned as free installation

I want to cancel only this extended warranty and get a refund of rs 2299 and keep the product.

If you can't cancel it then extend it upto 3 years from 1 year.

If you can't do anything, i will cancel the whole order and buy from bosch showroom near my place and get the delivery the same day and never in my life comeback to flipkart.

Hello, i had ordered a smartphone 2 months back on 20th march. After multiple requests and calls to flipkart customer care i still did not receive any particular update. Then suddenly on 4th may, the product was shipped and reached the nearest hub on 7th may. The delivery date kept on getting extended from 26th march to 15th april to 30th april to15th may to the latest is now 6th june. I don't understand how can a product take a month to get delivered after reaching the nearest hub. I understand that the delivery services were paused till 17th may but even after the resumption the product is not with me after 11 days of resumption. I have to work from home and i use a feature phone and that is the reason i bought a smartphone but the company did not understand the urgency and kept on delaying the order. I need the product for working from home so please get it delivered within a day or two. I can't wait for so long after having paid the money.

My account is deactivated please
Reactivate it immediately

I want to return my order

Flipkart account no. [protected]
E-mail for contact [protected]@gmail.com

I have cancelled one of my passenger ticket but it is not accepting my cancellation request and us showing cancellation pending.
I have mailed my issue still no one is giving any reply.
Trued calling helpline but no one oivks call.
Plz cancel my ticket and provide me my refund

Joined flipkart affiliate program on 01/04/2017 and had sale for 120078 ₹ on around march 2019 for affiliate fee of 4, 803 ₹. My payment method was gift voucher & my account was also verified but i never received any payment in form of gift voucher. I several times reached flipkart affiliate through contact section of account but never received any reply then complained on [protected]@flipkart.com & again did not received any reply. I didn't had any option so i contacted [protected]@flipkart.com they asked me to contact [protected]@flipkart.com which i already did. Kindly credit my approved due payment.
I am eligible for payment through gift card according to flipkart policy threshold is atleast 2500₹ for gc & my due amount is for 4803₹.
My tracking id: telisiddh.

My order id is od[protected], i purchased thomson 123.2cm (49 inch) ultra hd (4k) led smart android tv add on with complete tv protection (3 years)
Delivered on 18th of may 2020 within two dsys on 20th installation also done from your side, on same day i found fot on display and replacement request sent on 21st of march 2020, your customer care person call me and give me an commitment of technicians vist on two working days from my requested date but till 25th of march 2020 no one vist my place and even i didn't receive any communications from your side, it this situation tv remote also not function on 12th of may 2020, i decided to return this worthless product and request also done through flipkart application, from that date six commitment dates are given from your side and there is no solution for my issue, even your customer service person connect my call while i'm explained about my issue, till date i may spoke 15 customer care person but all are worthless and no one gave me an solution and answer my query status, even my resolve date for my issue 5th commitment as on 29th may 2020, now it also changed to 19th of june 2020, are you people bluffing with me, in this scenario you can send person for new installation but unable send person for refund process past three month, what kind of logic in this, now my refund date commitment on 2nd july 2020, i really fedup and disappointed with your worthless service and i can't wait till your commitment date, i want my money back within a week otherwise i will file legal action against this issue.

Please i want duplicate invoice copy

Hi,

I had placed an order with flipkart for a poco x2 mobile phone on 17th mar 2020 it got arrived to the hub nearest to me on 21st mar 2020. Due to lockdown it could delivered to me and as all the logistics services has resumed their services in my location the same should be delivered without any further delay. But flipkart is giving me 15 days time to wait and expected delivery by 6th june.

Even i tried to receive the item from the hub/logistics partner near to me but they not able deliver the item as the system is not permitting that. As per them this needs to be rectify from the back end then only the product can be delivered or i can received directly from the hub.

As i am working as a zonal manager with a financial organisation i am doing my most of the task in my mobile phone. As i have already paid and the order is available in the hub near to me flipkart should priotise the delivery and there is no justification for giving wait period upto 6th june.

As per my understanding this is a complete technical/human error of flipkart that backend team has done and i should not suffered for this.

I keep calling to the customer service from last 4-5 days but on one is giving any resolution. I am extremely disappointed with service of flipkart to a flipkart plus member. Even i had received a call from flipkart on 12th may stating that my order will be delivered between 10 days that is 22nd may. I never expected this type of response and false commitment from flipkart.

Flipkart after begging you again and again the technician visit got today. Technician visit is done and the report will be shared to you by the acer. The technician told me the bleeding issue but i want the replacement as to spend 50k is not an issue and also still replacement policy is going on and laptop has the screen bleeding issue so i need the replacement very soon with in approx 2 days. So arrange the replacement very soon as my online classes have started from today and i am unable to attend the classes and also arrange a callback for me from yours side otherwise i will take very strict action against you and this is to inform you that i reside near the police station and i will register the complaint against you and your employees for the late response and the late resolution of the issue. Due to your late response and carelessness i have got health issues becoz of you. I am depressed and panic.

I am having problem with boat bluetooth earphone which i brought from flipkart few months ago. Cant hear in right side. It is gone

I ordered samsung s9 plus mobile on 21st march 2020. But i received a mobile which doesn't on where it has battery issue. The same day i raised the complaint, customer care called me and said within 24-48 hrs it will be refunded. Since replacement is not possible bcoz of covid - 19. But that 24-48 hrs has not yet happened in their bloody watch. How many times i mail the response will be within 24-48 hrs. I have ordered in emi and without using the mobile i am paying the emi.
This bloody company is cheating customers and looting.

Even after these many complaints they are not even caring and some of the customer care executive not even know the problem and simply they will mail saying product you have ordered will reach in few hours.

Product is already received and i need replacement or refund

I have 2 flipkart accounts:

1. With mobile no [protected]
2. With email id [protected]@gmail.com

For the 1st account email id given is [protected]@gmaik.com (It is by typing mistake, pl note - gmaik.com, which does not exist)

Now, i need to delete the 2nd account (Duplicated mistakenly) & use that email id for the 1st account.
How to do it?
Even after deactivating the 2nd account, i am not able to update email id in 1st account - same error: identifier already in use

Pl help to resolve

धन्यवाद thank you,
सादर with regards,
रविशंकर के ravishankara k
[protected]