Flipkart Complaints & Reviews

I have a account on flipkart with registered email id - [protected]@live.com and mobile number - [protected] but recently i lost my number, now when i have to change my phone number it says enter otps from both the numbers, i already contacted flipkart support regarding my issue but they say it can't be done. The name and address on all order is mine so what other proof of identification do they want. This is # stupidity.
I want to change the registered mobile number to [protected]

Sir
i orderd poco x2 from flipkart on march 22nd...2020
Due to lock down all are shut down and not moving anything

When i may expect the delivery item to be delivered...?

Some items billed for, not delivered. This order was delivered on April 13th, 2020. 3 items not delivered:
1. Daawat Biryani Basmati rice long grain: 3 ordered and billed, only 1 delivered.
2. Moong dal whole grain 500 g not delivered.

Kindly ensure delivery of the missing items or a refund ASAP.

I have ordered the phone way before lockdown as my old phone is damaged. I thought that i would be able to use my new phone incase of some emergency during the lockdown phase but alas my order is still not packed. Abiding by the situation i dont know what to do without a phone. I'm in very much trouble. Cannot operate properly. Look into the matter seriously and if tou guys could prioritise the delivery.

I had ordered 4 items from flipkart. Then the seller himself cancelled 2 of the items and other 2 is delivered. I ordered through my credit card. I still didn't receive my money after the seller cancelled my order. When i visit flipkart all it says is your money should have been added to your card by 10 April. I am unable to contact them. There is some useless chat bot that doesn't seem to be working.

I have ordered some items on 25th March'20 & they were supposed to be delivered on 02nd April'20, then again on 11th and then again on 14th April'20. I have also filed a complaint on flipkart site but no resolution till now but they claim to get back in 24 hours..
Now today again as i was waiting for my order to be delivered they have again changed the date and it is 19th April.
While ordering you asked that please pay online .. as pre-paid orders won't take much time..
I completely understand the virus situation but now you guys have completely gone nuts.. I will also suggest other people not to order from flipkart. You guys are also writing that u r more busy in supply of essential items.
I have ordered rice.. soaps.. i want to know that u don't find these items essential or what..
I didn't expected this kind of service from flipkart.. While on the other hand Grofers which is much lower company than flipkart is delivering the orders in 3 days..

I ordered a casio from flipkart on 24th of march but due to lock down i was forced to cancel my order as it was not an essential order and i was assured that i get my refund without any trouble... I cancelled my order on 27th march and got an sms on the same day that my refund was initiated and i would get my refund by 6th of april at the maximum time limit. But today it's been 14th of april and i have been contacting flipkart everyday from 6th april but i get same message that i will get my issue solved by 24 hours and some day it's 48 hours and some day it's by the end of the day. I was even asked to share my bank statement but even then my issue was not resolved.

Order ID - OD[protected]
Arrow Slim Fit Men Grey Trousers
Refund ID - CR20032709351416628590407
bank with reference number P2003270935152205234321.

On 19/03/2020 i did an e-com purchase through flipkart.com of amount 13100rs but unfortunately due to some issues my order got cancelled and the flipkart team did a refund of 13100rs on 20/03/2020 and they mentioned that my refund will be credited by 30/03/2020 but it's been more than 15 days and still there's no refund of 13100rs credited to my account! I tried contacting them and for that they told me they have already issued a refund of my total amount and they have even provided me refrence number or payment transaction number which i'll mention below so now this is the issue which should be handled by the indian bank. So kindly take a look into my issue and resolve my issue as soon as possible as i'm in urgent need of money because as we all know the current situation of covid-19 this money will be helpful to me.

Refund refrence number :-

[protected]

I am attaching the following screenshot/pdf file for your reference.

- pdf file of bank statement
- order placed and refund proof

I paid in flipcart pay in paytm in this money not refund to my account

Sir
I ordered for a u. S. Polo assn. Hague sneakers for men from flipkart on 23rd march 2020.
Order id - od[protected]
On wednesday 1st april 2020 they messaged me that the order was cancelled due to the nation wide lockdown. They said that refund accepted and will be added by 9th april 2020. Untill now i haven't received my refund and none of them from flipkart are responding.
Sir please do the needful..
Return id-[protected]

I ordered on filpcart 2nd april. It was automatically cancelled because of lock down. The company informed me refund initiated
My refund id is[protected] order id :
Od[protected]
And another id is[protected] it showed refund 10th april but not yet received till date 13th april
Plz solve as early as possible

Rampatnaikn
Mail [protected]@gmail.com

Dear sir,
Hamare facebook account page par flipcard sale dikha ya ja raha hai or sath me bola ja raha hai ki 250000 ka mobail 2899 me bad me click karne par online booking hone ke baad paisa cut ho gaya pls iska kuch refund hai kya
Pls aisa bar bar na ho

Sir i ordered an cream fair and lovely i got that cream on 23 march 2020 but the expiry date on cream is 2020 but when i ordered the cream it was showing 2021 as expiry and the product has mrp of 169 i have order 2 cream so the amount is 169*2=338 and delivery charge is 30 rs but the they have charged me 485 for the product
So the main complain is 1. The product is expiry and taken money higher then the mrp+delivery charge,
I have asked the customer acre also but they are not solving my problem kindly help me regarding this. I am attaching the screen shot of the cream i have received with date of expiry and screen shot of the app page where it is mentioned regarding the expiry of product my mobile number is [protected]

This is for order id od[protected]. Refund was supposed to be credited by 8th april 2020 but still not received. Checked with bank via physically visiting the branch but as per them no refund has initiated by any one for my credit card. The amount is around rs 29000. I had to cancel it because of covid-19 only. Please help.

Order was cancelled on 29 th april.

Also i can lots of complaint related to the refund here. Is this your general problem due to covid. Not sure if there were these much complain related to the refund in earlier days.

Corona ke is mahamari me r. B. I ke dwara nirdesh diya gya hai ki 3 mahine tak koi kisht nhi jama hogi to fr humse flipkart dwara notification aaya hai ki ye kisht 15 april tak li jaa rahi hai, jo ki abhi is waqt me jamma karne me asmarth hun, is mahamari me humme flipkart dwara koi support nhi diya hai, agar iska nirakaran nhi hota hai isse bahishkaar kiya jayega
Krpya mahoday se nivedan hai ki iska jald se jald kuch nirakaran kare,
Dhanyawad

On 20th march i was purchase a "safari mosaic check-in luggage - 26 inch" via flipkart and i have done payment 2299 inr rupee through my sbi dabit card, but due to covid-19 they canceled my order. And said that i will get my money back by 10 april.
I waited till 10 april but i didn't get any money back,
And then i talked to the flipkart agent on 12 april but he said that my amount has been transferred to my account. And said that we should contact to our sbi branch, but due to covin-19 i'm unable to contact.

We have booked phone on 22.03.2020 via Debit card but I was cancelled order phone on 23.03.2020 not reflected to my bank account 14, 099.00

Why is this company sending me maseges all day ...un necessary otps...
Even i dont have any connectiin with your company... i am tellling if i got a single massege once more i will sue your company...
Contact me and dont send me masseges any more

Sir,

I was ordered a huami amazfit gts smartwatch (Grey strap regular) for rs.9, 999/- on 08.03.2020 with order number od[protected] by online debit card emi from my sbi account... On the same day i was cancelled the order due to mistakely i was ordered grey strap color which is i want to black color. After that, the flipkart merchant was accepted my cancellation duly "refund completed refund id:[protected]
₹9999.0 as refund will be added to your credit card by mar 19. For any questions, please contact your bank with reference number in[protected]."

But, the amount was not credit to the same account till to now...

In this period the bank was charged the emi amount for rs.9, 999/- with 12 months period and the first month emi amount was deducted from saving account rs.906/- on 08.04.2020.

Further, i was contacted to the flipkart customer care centre so many times to refund my money and also attached my proof of my documents, simply they said as your refund was completed like "the refund of rs 9999.0 for your order has been completed by the seller and should have been credited to your account by 19 march 2020. The reference number for this refund is in[protected]."

So please persue the matter above, which i am sufferring with the merchant flipkart and the bank... I am also complained to the bank through website complaint two times recently. But the covid-19 has came and no body resolving my problem.

So i am complaining finally to your consumer complaints (Indian consumer complaints forum) as i am hope to resolve the same which was deducted my money and not refunded by flipkart merchant.

And also i am herewith attached the proof of documents from online screen shorts for ready reference please.