Sep 13, 2021
Updated by Con2020sumer It has been more than a year yet flipkart had not unblocked our account.
Below is the similar details/grievance of one more account of my family members.
He participated in these games almost daily and was also rewarded with gems, super coin on many occasions depending upon my ranking & game criteria. He participated with valid account & won 5 super coins in Snake Smash game of the Platform daily from 07th Sept to 10th Sept, 2021. Routinely, on 11th Sept, He used gems which was collected on daily basis, to score higher in an attempt to win prizes in Snake Smash Game & was about to be a probable winner till 11:59 p.m. as per terms & condition of the game available on platform. He was one of the winners of super coins & contender for first prize from continuous 5 days in Snake Smash Game. But on 12th Sept, 2021, he got barred by Flipkart from availing the service & benefits of game zone in future with the message that " Something went wrong, we encourage fair play in line with our terms & conditions " shown as soon as he open the games . He allege that Flipkart Mobile App Platform has barred him on baseless & false claim of violation of terms & condition of game zone by him. He also allege that as he was one of the top contender to win 1st Prize of Snake Smash Game daily, so Flipkart barred him from participation on false claim of violation of term & condition by him. He had requested as well as challenged various Flipkart customer support service on toll free no, 24 x 7 Customer Support service on Flipkart mobile app Platform, @flipkartsupport account on Twitter.com to specify the "exact" clause/terms & condition of game zone which had been violated by him as the reason of barring me to participate in games of game zone but, none of them have stated the said terms & condition violated by me till yesterday.
He requested Flipkart Customer Care Service here to show him *exact* terms & condition *mentioned on Flipkart Mobile App Platform* used for barring him from playing games or else give him compensation of 1st prize of all games on Game zone from today till date he is debarred/unblocked to play games. His Flipkart account is with mobile no 7***7**7*3.
As soon as one geniune consumer starts winning in game zone flipkart immediately bans the user. But seems helpless against hackers as well supportive to such fraudulent hackers winning daily in various games of flipkart score an impossible score daily. Or is Flipkart fooling looting it's genuine consumer/customer by earning huge profit from hosting various online games & ads on Game Zone on Flipkart Mobile App Platform & declaring their employees & their relatives winners in these games daily.
My Order ID is OD[protected] and attached invoice also.
Quick action on this.
Thanks & Regards,
Jagannath Koli