Flipkart Complaints & Reviews

Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India, India

Website: www.flipkart.com

Joined flipkart affiliate program on 01/04/2017 and had sale for 120078 ₹ on around march 2019 for affiliate fee of 4, 803 ₹. My payment method was gift voucher & my account was also verified but i never received any payment in form of gift voucher. I several times reached flipkart affiliate through contact section of account but never received any reply then complained on [protected]@flipkart.com & again did not received any reply. I didn't had any option so i contacted [protected]@flipkart.com they asked me to contact [protected]@flipkart.com which i already did. Kindly credit my approved due payment.
I am eligible for payment through gift card according to flipkart policy threshold is atleast 2500₹ for gc & my due amount is for 4803₹.
My tracking id: telisiddh.

+4 photos

Flipkart customer support has been notified about the posted complaint.

Apr 09, 2020

Updated by SiddharthTeli I have 4803₹ as approved payment in my affiliate account which I want in form of Gift Card . Flipkart no response from [protected]@flipkart.com or https://affiliate.flipkart.com/contact-us .

[protected]@gmail.com
Tracking ID-telisidd .

Verified Support

Apr 12, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble you had to go through. However, please send an email to [protected]@flipkart.com and the team will be in touch with you for further assistance.

Apr 12, 2020

Updated by SiddharthTeli Thank you Flipkart for your copy paste reply .I would keep on complaining till my problem is resolved .

Apr 12, 2020

Updated by SiddharthTeli I have been requesting flipkart to credit my approved payment of 4803 ₹ in form of gift card. Flipkart always ask to write to [protected]@flipkart.com or https://affiliate.flipkart.com/contact-us
I did it hundred of times but no response whatsoever.

I am eligible for payment through gift card according to flipkart policy threshold is atleast 2500₹ for gc & my due amount is for 4803₹. Kindly request flipkart to credit my approved payment in form of gc & not ask to write to [protected]@flipkart.com or https://affiliate.flipkart.com/contact-us because they are unresponsive to quires.
My tracking i'd - telisiddh.

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Flipkart blocked my account but i have 522 rupees in my flipkart account and they are not refunding it...

Every time i contact their support,
Executives register my complain... And after 2 - 3 days they just send me a mail saying that "your request is cancelled and you can't login your flipkart account"

I said to costumer executive that... Don't unblock my account, just refund me my money... But again, they sent me the same email..

Big or small... But amount is amount

I want my money back... That's it

Flipkart customer support has been notified about the posted complaint.

Apr 11, 2020

Updated by Aditya_Singh_Feb My email address registered in flipkart is - [protected]@gmail.com

Apr 11, 2020

Updated by Aditya_Singh_Feb I want my money in My bank account...

But If you want, I can create a new flipkart account... so you can transfer money to my another flipkart account...

Or the easiest way is... just unblock my account... and everything will be fine

Verified Support

Apr 12, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share us the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.

Apr 12, 2020

Updated by Aditya_Singh_Feb My email address registered in flipkart is - [protected]@gmail.com

Apr 12, 2020

Updated by Aditya_Singh_Feb Do you want my registered number ?

Apr 15, 2020

Updated by Aditya_Singh_Feb Hey Flipkart !! Atleast reply me... I don't want to unblock my account. I just want my gift card back... in my bank account or in my another flipkart account... Please it's my hard earned money...

My details --

Number = [protected]

Email = [protected]@gmail.com

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My Flipkart account has been blocked with no mail or information from Flipkart .I am a loyal customer, have done a lot of shopping from Flipkart .I don't know why they are doing this to me.

Apr 11, 2020

Updated by Akash Mukherjee19012001 I have 5000 a gift voucher balance and flipkart has just robbed me of it

Apr 11, 2020

Updated by Akash Mukherjee19012001 That is my hard earned money.I had to do a lot of shopping before I recieved that gift card.
I havent even recieved a confirmation mail from flipkart stating the reason of them blocking my account.
I tried calling their customer care but nobody answers.

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Address: Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout Bangalore Bangalore District Karnataka India - 560034

Website: www.flipkart.com

Dear sir,
I'm having account with flipkart User ID- [protected]@gmail.com have been blocked on 10 April 2020 without giving me any kind of intimation.I am not able to log in in the account so there is no option to contact flipkart customer care. I'm a plus member & there is also money in my wallet & there are 800+ super coins also in this account.There is no option to contact the customer care representative since lockdown is going on & also the flipkart customer care number is not taking calls.So i request kindly look in this matter.
Kindly unblock my account.. Asap

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2020

Flipkart Customer Care's response We will revert on it.

Apr 18, 2020

Updated by wantedptk I am attacking below all the conversation happened between me & flipkart team.
As you can see they are not willing to take my order return having Order ID
OD[protected] as the product received by me was shop soiled & not up
to my expectations which I had placed the return request on 1 April 2020 that is before my account getting blocked. Also the flipkart team hasn't warned me before blocking my account, so this is unfair activity against an old customer. I urge you kindly look in this matter. Also unblock my account since i am old customer .

Apr 18, 2020

Updated by wantedptk I am attaching below all the conversation happened between me & flipkart team.
As you can see they are not willing to take my order return having Order ID
OD[protected] as the product received by me was shop soiled & not up
to my expectations which I had placed the return request on 1 April 2020 that is before my account getting blocked. Also the flipkart team hasn't warned me before blocking my account, so this is unfair activity against an old customer. I urge you kindly look in this matter. Also unblock my account since i am old customer .

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account. Appreciate your understanding.

Aug 09, 2020

Updated by wantedptk All THE BEST for your knowledge have eaten ###,
I already got money back from Flipkart. U must read the complain full properly..

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Hi, this is Subhasish Ghosh, my order got automatically cancelled, they are telling the refund will be made within 10/04/2020, however till date I do not see any amount refunded to my account. Previously also I have seen that Flipkart does not refund and cheating it's customers. I want to know when I'll get the refund.

+1 photos

Apr 11, 2020

Updated by subhasish31 Continuously the support team is sending message that the issue is resolved, but I still see the issue is not resolved, they are harassing me and bounding me to tell that the issue is resolved.

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Address: Flipkart Internet Private Limited, Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala, Bengaluru 560034, Karnataka, India

My order was canceled by FLIPKART of RPM TRADEMILL

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I have recently ordered a phone named poco x2 total costs 19999 on 23rd of march. I had cancelled it on 23rd of march because of lockdown and i can't wait too much and flipkart showed me 1st of april as final date to reflect money in my account but it is not credited today on 10th april.
I recently called bank buy they told me to ask flipkart because there is no refund in account. I have checked my account statement recently but i...

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Address: Truenet India Pvt Ltd, Jayanagar 3rd Block East - E Commerce Service Providers in Bangalore

Website: flipkart seller

I ordered a phone real me 5 pro and cancelled on the same day on 24 march due to lock down after that i did not get my refund till now.. When i asked they are telling me that it is credited in my account on april 1 with this reference number for this refund is 74332740086008456132088.

When i check in sbi website its showing invalid reference number and they are making fraud by giving invalid reference id. Kindly make them for refund to my account with penalty.

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Address: location Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034

Website: www.flipkart.com

Dear sir,
I purchased a mobile by name real me 5 pro (128 gb) on 24th of march and due to lockdown i assumed that it is not going to be delivered so i cancelled my prepaid order with order id : od[protected] as it was cancelled on the same day i didn't get my refund till now.
When i asked they are telling that the refund is already processed and will reflect by april 1 but it was not true and they also gave me the reference number for deposit but it was not valid in the bank's website.

Tell them to refund my amount with penalty as they charge for their flipkart pay later if we make delay

Thank you

May 11, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2020

Flipkart Customer Care's response We will revert on it.

View replies

S

subha01021992

Apr 13, 2020

@Flipkart Customer Care Not sure when you guys will revert on such complaints.

Reply

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I have paid my flipkart pay later amount Rs - 1633 before due date but still not updated in app.
Phonepe is showing that your flipkart account has been blocked.
Please look into this matter.
My no.is [protected]
Email id is [protected]@gmail.com

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I order a littmann stethoscope from flipkart and paid through debit card. But i canceled my order as it was delayed due to covid 19 lockdown. Refund was initiated on 28 march 2020, and was supposed to be credited by 8th april. I'm writing this on 9th april, i contacted flipkart customer care agents, they are there just to say hello and thank you, never somebody kindly help me with this problem!

+1 photos

May 11, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2020

Flipkart Customer Care's response Hi, We are sorry for the trouble caused. The seller has confirmed that a refund has been completed on 28 Mar 20. It would have reflected in your credit card by 08 Apr 20. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card with the reference number[protected] in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell. Your kind understanding is appreciated.

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I have booked ticket for 22 march from bangalore to calcutta,, but airline cancelled the ticket, so they told me they have refunded money already to flipkart, they will refund you, but due to coronavirus lockdown no one is picking call from flipkart, no one is replying through email also, and if i go to flipkart travel booking and there i proceed to cancellation and select the reason as ticket cancellation by airline, still they are taking 3300 airline charges, i don't know why, so please refund my all money, and give me compensation also for this torture as i am worried about my money, depressed due to this.
Pnr - wctnkr
Booking id - ff[protected]

+1 photos

Jun 23, 2020

Complaint marked as Resolved

Refund provided

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
Hope to hear from you soon.

Apr 10, 2020

Updated by rohit615kumar [protected] prapti mitra, seriously the same reply on consumer court also, you people just give silly excuses, no one picks up the phone, just refund the money

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Junuser

Sep 21, 2020

I have booked a flight to dubai from kochi on 18th july on flipkart by flydubai airlines. The airlines emailed me that the flight got cancelled and if i want refund please cancel the booking. I cancelled the bookimg and they put the cancellation request pending for 2 months and everytime i call they will say that it will be credited in seven days. They are cheating me. Its been months and they are teasing the whole community. I am sharing a screenshot of the cancellation bar of the flipkart . Booking id also mentioned on it. Please check it.

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S

Saili Ghosh

Apr 16, 2021

I booked a round trip flight from Bengaluru to Nasik and the flight got cancelled and when contacted the airlines Spicejet, they told me that it will get refunded within two days and we have to check with Flipkart with the Pnr which is Q7QY9V and SHNIQX for both the flights. But I didn't get any bank statement on behalf of Flipkart that the refund got credited in my account. Please help me with this as a huge amount is stuck there. I am attaching the refund confirmation message from the airline.

flight refund due to airline cancellation - Comment #3823723 - Image #0

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Address: Jhunjhunu, Rajasthan

Hi sir, mam
I ordered a phone from Flipkart of 20000, but due to lockdown, I cancelled the order, Flipkart said that they give money in 6 to 7 business days, but still I didn't get the ammount of money, they said that they have refunded the money, but I didn't get it, please sir, mam do the need full please

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I have recently ordered a phone named vivo z1 pro and a glass with back cover total costs 12255 on 20 th of march. I had cancelled it on 30th of march because of lockdown and i can't wait too much and flipkart showed me 7th of april as final date to reflect money in my account but it is not credited today on 8 april.
I recently called bank buy they told me to ask flipkart because there is no refund in account. I have checked my account statement recently but i did'nt received i yet.
My final hope is on you.
Customer service is also very much poor. This amount of money is very much high as i am middle class person

Following is all details about product:
Ordered on-20march
Cancelled on-30march{due to lockdown}
Refund expected-7 april
Return id[protected]

Order id od[protected]
2nd order —
Return id[protected]

Order id od[protected]
Please help me

On flipkart request i have also provided my bank statement

May 11, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

Flipkart Customer Care's response We will revert on it.

Verified Support

Aug 09, 2020

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. The seller has refunded Rs 12255/- to your debit card and it has been successfully completed on 07th April 2020. If you have not received the refund, you may contact your bank’s customer care using the number mentioned on the back of your card with the bank transaction ID[protected] and reference number 99286 so that they can assist you further. Appreciate your understanding.

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Address: same as do

My boat speaker have damaged and there is no service center in patna kindly accept my complaint. Its invoice no - fadbc[protected]. Dt : 04/11/2019.
Billing name - chandan kumar thats me. And my speaker in warranty period.
Address:
Chandan kumar
C/o - mr. J. B. Sah, mig-32 near salimar sweet, dr. A. K. Sen marriage hall lane hiousing colony kanakarbagh oppt. Bank of india, patna-800020. Now my mobile no. Has changed my new no. Is-[protected].
Bihar.

Kindly look after after this.

Regards
Chandan kumar
Mob-[protected]

Regards

May 11, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 09, 2020

Flipkart Customer Care's response Hi,

Greetings from Flipkart!

We are sorry for the trouble caused.

We are unable to find your account details. Request you to get in touch with our customer support number[protected].

Your kind understanding and cooperation are appreciated.

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I have booked a flight (Indigo) to bangalore from trivandrum through flipkart and paid 7014 rs. That flight got cancelled by the airlines itself because of corona.
Travelling date was 28th march saturday morning.
Pnr number : tk4e2g.
I have checked with the airline and they confirmed that they have refunded the amout to the agent that is flipkart. But now flipkart is stating some silly reasons to hold my amount and they are not refunding the amount. It was refunded by indigo on 21st march which is about 28 days. I aquiet disappoint and writing agaisnt flipkart. I am attaching the indigo screenshot also

+1 photos

May 11, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 10, 2020

Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account details. Request you to share us the account details or get in touch with our customer support number[protected].
Hope to hear from you soon.

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Respected sir/mam

I am a flipkart plus a customer. My flipkart pay later is also active.
Last month, i purchased an item of rs 3868 through flipkart pay later& it's
Due on 10th april 2020,

My flipkart has been blocked by flipkart without a valid reason but then also i am ready to pay the flipkart pay later due i tried calling flipkart 4 to 6 times i told them everything but still till now they...

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Address: At post kandari partur tah. Ghansawangi dist. Jalna 431207

Flipkart Pay later bill paid by me and my money also debited but flipkart showing you dont paid your Bill and if you don't pay upto 10 april we aply due upto 200 on your bill. But i paid bill using my google pay upi AC

Thanks

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I cancel a ordered of amount 16099 on 25 march 2020 and there it is showing the amount ll b credited by 3rd april 2020 but today is 7th april. And till now i didn't get any refund from them. I asked them manay a time. They are giving me transaction id. But not giving me any proper details. I tlked with bank also. They r telling me they can't do anythng with only transaction id. And flipkart is not helping me wid dis... And i hav my passbook updated till today... And i didn't get any amount refunded

Flipkart customer support has been notified about the posted complaint.

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My flight with pnr fq5fxe and wh3zmf was cancelled due to lock down and as flipkart didn't provided me the service which i paid for, i should have got a refund of the paid amount to my bank account instead they are asking me to talk to indigo airlines why would i talk to them i didnt book my ticket through indigo site. I have booked it from flipkart and now no body is responding properly regarding refund. Two times customer representatives assured that they will be providing a confirmation mail of complete refund and both the time i came to know that cancellation was failed as indigo put it in a credit shell. Without my consent how can they block my money without providing me any service. Release a refund of complete amount which i have paid.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2020

Flipkart Customer Care's response We will revert on it.

Apr 15, 2020

Updated by jaganmohan1 I have booked my flight through flipkart for my travel from vijayawada to delhi on 29th march with PNRs: FQ5FXE and WH3ZMF and flights were cancelled and airlines charged Rs 500 as convenience fee and credited my booking amount in a credit shell which could only be accessed through them and then after lot of problems someone called me from indigo and booked a flight from vijayawada to delhi on 1st may with new PNRs:MGVERS and PJG1MZ using the above mentioned PNR credit shell and now this flight is also cancelled due to lockdown extension till 3rd may. Now i ll be charged another Rs 500 convenience fee to reschedule or this amount will go in to credit shell. Either i need to take a loss of RS 1000 or my amount will be blocked in credit shell that too in four PNRs now. So, i dont want this all troubles i dont want to travel through airlines anymore in future so kindly Issue a credit note on behalf of PNR : F5FXE and WH3ZMF which were cancelled previously and PNR: MGVERS and PJG1MZ not cancelled till now so give a complete refund to the bank account or also issue a credit note which i can produce to flipkart for a refund to my bank account.

Apr 15, 2020

Updated by jaganmohan1 I have been asking indigo airlines for credit note and they are not providing any and flipkart is not at all providing any solution instead they are asking me to contact airlines. This is not at all a fare trade.

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B

balraju.pradeep

Apr 7, 2020

My return is approved. But No one has even come to take it..
The product I ordered has been changed, take the product and refund my money.
Return ID -[protected]

flight cancelled but refund was not initiated - Comment #3672788 - Image #0

flight cancelled but refund was not initiated - Comment #3672788 - Image #1

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S

SiddharthTeli

Apr 7, 2020

I have 4803₹ as approved payment in my affiliate account which I want in form of Gift Card . Flipkart no response from [protected]@flipkart.com or https://affiliate.flipkart.com/contact-us .

[protected]@gmail.com
Tracking ID-telisidd .

flight cancelled but refund was not initiated - Comment #3672840 - Image #0

flight cancelled but refund was not initiated - Comment #3672840 - Image #1

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SiddharthTeli's reply, Apr 6, 2020

Hello Flipkart, This is my second complaint on consumer complaints on same matter because I don't see any action taken from your side . You are just writing cliche response like write to [email protected] or
https://affiliate.flipkart.com/contact-us
I tried both of them several times no response at all.I request Flipkart to kindly credit my affiliate money in form of GC .

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boat aavante bar 2000 160 w bluetooth speaker

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my flipkart account is blocked & pay later amount is due

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not get amount credited in my account

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flight cancelled but refund was not initiated

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