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Flipkart Complaints & Reviews

2.8
Updated: Feb 26, 2026
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Flipkart reviews & complaints page 994

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G
gamerpuri
May 21, 2020
Resolved
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Website: Flipkart.com

I purchased kodak tv on flipkart. I received defected product from flipkart. I raised return within 10 days as per policy. I got a call from kodak and they said they will refund the money.
But after that, flipkart rejected my refund request.

Then, i raised a replacement request and flipkart rejected that too.

I have attached a photo of the defected screen. There are two big black dots on screen.
I want to return this product and want my money back.

Please help. I am very much disturbed.
Aug 9, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 22, 2020
Flipkart Customer Care's response
We will revert on it.
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi, We are sorry for the trouble caused. We're writing to you about your Kodak 50 4k XPro 124cm (49 inch) Ultra HD (4K) LED Smart TV with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 12 Jun 20 and should be reflecting on your account by now.

Payment reference number:[protected]
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    Siddhesh_038
    May 21, 2020
    Resolved
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    Resolved

    I had ordered poco x2 6gb ram 64gb storage from flipkart, seller - truenet commerce on 21st march '20 my delivery date due to lockdown was extended till 30th april'20, then to 15th may '20 then to 29th may'20 and again to 30th may'20. Flipkart is playing games with many of the customers like me. My zone is receiving products from flipkart as my friends and myself have received products from flipkart in the month of may. Flipkart is giving reasons that they are unable to deliver because of lockdown but how come they can deliver other products and mobile phone my friend received in month of may, if so is the reason??? It is strictly illegal to give fake hopes and faiths to the customers and play games with them.
    I request to take legal actions against them and to deliver my product as soon as possible as i have already made the payment.
    Thank you
    Aug 14, 2021
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    May 21, 2020
    Updated by Siddhesh_038
    Order ID- OD[protected]
    Verified Support
    May 22, 2020
    Flipkart Customer Care's response
    Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "POCO X2 (Atlantis Blue, 64 GB)'' will be delivered to you on "30th May 20''. Due to nationwide lockdown because of COVID-19, services have been paused. We are trying our best to serve you as soon as possible. You can expect more updates once it is shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN Now you can track the step-by-step journey of your shipped orders easily through SMS notifications between 9 am and 9 pm. Opt for the 'Subscribe' option on the order details page to get these updates. You can also choose to opt-out later if you like.
    May 23, 2020
    Updated by Siddhesh_038
    Dear Flipkart I would let you know that you are giving the same answer since April 30th and as I have clearly mentioned I and along with my friends are receiving products from Flipkart in my locality. So, how come you can deliever products if your services are paused??? Please stop giving Autobot replies and I would really like to have a genuine reason because all of the Flipkart offices in my locality and the area where my product currently exists are doing operations.
    Verified Support
    Aug 09, 2020
    Flipkart Customer Care's response
    Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "POCO X2 (Atlantis Blue, 64 GB)'' was delivered to you on "27 May 20''.Have a nice day!
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      Ravishankara K
      May 21, 2020
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      I have 2 flipkart accounts:
      1. With mobile no [protected]
      2. With email id [protected]@gmail.com

      For the 1st account email id given is [protected]@gmaik.com (It is by typing mistake, pl note - gmaik.com, which does not exist)

      Now, i need to delete the 2nd account (Duplicated mistakenly) & use that email id for the 1st account.
      How to do it?
      Even after deactivating the 2nd account, i am not able to update email id in 1st account - same error: identifier already in use

      Pl help to resolve
      Flipkart customer support has been notified about the posted complaint.
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        R
        rupeshmaurya35
        May 21, 2020
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        Hi team,

        My account has been blocked since 2018 and i’m unable to access it. This was happened by mistake as i haven’t done anything wrong that violates ‘flipkart terms o[censored]ses’.

        Please look into this as a top priority by unblocking my account or at least give me a solid reason for this kind of action taken by flipkart. I will be waiting for your response. My registered phone number is [protected]
        Thanks.
        Flipkart customer support has been notified about the posted complaint.
        No updates from Flipkart, it seems that they don't get notified or ignoring
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          Ridhima Talwar
          May 21, 2020
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          My order amount rs 1320 till now is not being refund bt in there site they show ur mony refund 26 th march bt no response is to be thre, my. money is not refund yet pls refund my money either i will complaint regarding you at consumer court
          May 21, 2020
          Updated by Ridhima Talwar
          my money is refunded yet refund my money 1320

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            A
            Atheist Ashu
            from Mumbai, Maharashtra
            May 21, 2020
            Resolved
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            Resolved

            I ordered LG 1.5 Ton 3 star AC on 11th may and got delivery on 19th may, In the delivery i only got outdoor Unit of AC, Indoor unit of AC was missing since then I have been trying to contact the customer care but unable to contact them, Please Send me Indoor unit of the AC Before Ending the summer season
            Order ID :- OD[protected]
            Name Ashutosh nigam
            [protected]
            May 30, 2020
            Complaint marked as Resolved 
            They initiated a refund
            Flipkart customer support has been notified about the posted complaint.
            May 22, 2020
            Updated by Atheist Ashu
            I applied for a replacement but the date they are giving me to pickup my order is 8th june and then they will send me a replacement which will be approximately delivering to me by 20th june, it will be 1 month procedure which is too long so i want my refund not a Replacement. Kindly update my request and provide me a refund.
            I am unable to contact the customer support of flipkart

            Verified Support
            May 22, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            May 30, 2020
            Flipkart Customer Care's response
            We will revert on it.
            Verified Support
            May 30, 2020
            Flipkart Customer Care's response
            Hi, We are sorry for the trouble caused. We're writing to you about your LG 1.5 Ton 3 Star Split Dual Inverter AC - White with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund has been completed on 28 May 20 and will be reflecting in your credit card by 09 Jun 20. Please check the previous statement/unbilled transaction of your credit card before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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              P
              poran dhamei
              from Mumbai, Maharashtra
              May 21, 2020
              Resolved
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              Resolved

              I have order an product from flipkart on 17th may and i paid online. After successfully the order was placed, i received a message your order has been cancelled by the seller. Now i’m not getting my money back. Today is 21st may as of writing this complaint i haven’t received my money. They deduct money within seconds and when its to refund they keeps on delaying. I dont grow money i need my money back.
              Aug 13, 2021
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              May 22, 2020
              Flipkart Customer Care's response
              Hi, We are sorry to let you know that your order OD[protected] was canceled by the seller as they can only fulfill orders for a limited quantity of this item. This is done to make sure that all customers have an equal opportunity to buy the item on Flipkart. However, the seller has confirmed that the refund has been completed on 17 May 20 and will be reflecting in your account by 26 May 20. Your understanding is appreciated.
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                S
                Shroud East
                May 21, 2020
                Resolved
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                Resolved

                phone order cancelled by flipkart and blaming i've cancelled i've all the proof

                Address: Kohima, Nagaland 797001

                I've ordered black shark 2 on march 20 friday 2:58pm but due to global pandemic covid19 it was delayed for 1 n half months
                I ordered while the black shark was on offer it was ₹20000...

                After waiting for 1 and half months finally government allowed essential and non essentials to deliver..
                Promised date for delivery was on 15th may
                On 15th may i was patiently waiting for call but no delivery guy called...
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                D
                Debadatta Panda
                May 21, 2020
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                Address: Panda bhawan dhankauda Sambalpur odisha 768005

                I order a sony xb50 bluetooth earphone from flipkart but they give me sony zx310ap when i receive the product after 5/7 minutes i open the parcel then i see there’s a different product thn i rise a refund request then flipkart people cancel my refund request and block my account now i want either that xb50 earphone or my rs 4999
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                  R
                  raghav bhatia
                  from Mannargudi, Tamil Nadu
                  May 20, 2020
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                  Flipkart is not able to deliver my product.
                  They are also not able to provide any information about the product, its tracking id, or seller number.
                  The site is showing 2 days delivery for the same order if we order now. But for my order it is showing 18 more days from now.
                  Please look into it.
                  I tried to get answers 100 times from your executives but they not even gave me answer, but also didn't replied anything.

                  Order no. — od[protected]
                  Flipkart customer support has been notified about the posted complaint.
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                    S
                    SanjayGautam
                    May 20, 2020
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                    Address: Ghazibad

                    I have ordered mobile phone poco x2 via flipkart (Ekart logistics - fmpc[protected]) march 2020. The delivery guy comes and goes again and again without delivering the phone and harnessing the customer. Made compliant to flipkart, they suggested to cancel the order and place it again. I did the same too in march, still the phone is not delivered. The delivery guy came today (20th may 2010) but left without delivering the phone.
                    Flipkart customer support has been notified about the posted complaint.
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                      Rohitkumar07
                      May 20, 2020
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                      Issue not resolved resolve the issue asap

                      Website: www.flipkart.com

                      Dear sir/madam
                      My name is rohit kumar sahu and my issue about my product name is casio g530 g-shok (Gwn-1000b-1bdr) analog-digital watch-for men which is cheated by the flipkart seller whole team is making me fool i am continously calling and trying to contacting you peoples from last 1 and half month still the my product is not been returned so many complains regarding my product till now my issue is not yet resolved as product name...
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                      M
                      Moon2
                      May 20, 2020
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                      I have given order poco x2 (Phoenix red 128gb) on 21st march but due to lock down it was delay its known to all but now situation is normal and courier service is going on well then why delay.
                      Main thing.. I given order mask on 15th may and received today.
                      If this order i can get now then why you are not delivering my mobile poco x2.
                      If i don't get my order within 6 days, i will go to consumer forum.

                      Regards
                      Mantu prasad
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                        A
                        Anjali Dhaka
                        May 20, 2020
                        Resolved
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                        Resolved

                        On 28th january i had wrongly booked a flight using flipkart travel agency from delhi to coimbatore scheduled for 23rd february. Within a few minutes of booking, i called air india to cancel that flight as it was mistakenly booked as it was supposed to be another way around from coimbatore to delhi and not delhi to coimbatore. The customer care executive assured me that she has cancelled my flight and i will receive my refund. But later neither air india nor flipkart helped me out in fetching my refund. As a result of this, my payment of almost 10k still lies pending.
                        Flipkart people always demand an endorsement copy which air india at all cases is unwilling to give. No party is willing to adjust and help out. They just stick to their own stupid rules, like rocks. I have had this conversation multiple times. Still no solution.
                        Worst experience ever.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        May 20, 2020
                        Updated by Anjali Dhaka
                        Air India Charged a cancellation fee, which was absolutely wrong as I had cancelled the flight within 24hours of booking and the customer care executive assured me that she has cancelled the flight and I will recieve a full refund. Later I was informed that the flight was never cancelled from Air India's end. I wish somebody could check their customer complaint recordings to verify this fact. A TOTAL FIASCO.
                        Verified Support
                        May 21, 2020
                        Flipkart Customer Care's response
                        Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your Flight details from the shared information. Request you to share the Boking ID in order to assist you further. Hope to hear from you soon.
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                          Raju Bairagi
                          May 20, 2020
                          Resolved
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                          Resolved

                          Address: Vill:Dharendrapur, post:purba nawapara, p.s: Dhantala, Dist:Nadia, pin:741501, state: WB

                          I have order poco x2 at 19 march my delivery date was 23 march. It was change for government lockdown announce. Thay change delivery date 4 times. Government allowed to deliver all product only green and orange zone instade of being orange zone they do not delivery my product. After that government allowed flipcart to delivery all product at all zone. New all ordered phone ware delivery hare with in 3-4 days. My my product did not deliver and last delivery date was 15 may that was already gone away before 5 days. They do not get me any new update. I have already pay for this phone. I am so embrace obout their service. It is a type of cheat i think. Please take step for delivery my phone as soon as possible. Thank you.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          May 21, 2020
                          Flipkart Customer Care's response
                          We will revert on it.
                          Verified Support
                          Aug 09, 2020
                          Flipkart Customer Care's response
                          Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "POCO X2 (Atlantis Blue, 128 GB)'' and will be delivered to you on or before "05 Jun 20''. Have a nice day!
                          Hi, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has scheduled the shipment of "POCO X2 (Atlantis Blue, 128 GB)'' and will be delivered to you on or before "05 Jun 20''. Have a nice day!
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                            D
                            Deepa Parwani
                            from Delhi, Delhi
                            May 20, 2020
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                            Order id - od[protected].
                            Had booked a cell phone from flipkart on 20th march, withthe promise date of delivery as 26th march, 2020.
                            It's 20may, today & still waiting for the product. Customer service people says the product is thr at my nearest hub, since last 20days. And still they require additional 10 to 15days to deliver the product.
                            Strange part is if i book the order now (Same product @ same pin code) it says, will get the delivery in two days time. As am in green zone.
                            So why can't i get the previously booked order, just coz that was in offer price.

                            Appreciate your quick support here.

                            Regards,
                            Deepa parwani
                            [protected]
                            Flipkart customer support has been notified about the posted complaint.
                            Flipkart — order id od[protected]
                            Deepa Parwani on May 20, 2020
                            Order id - od[protected].
                            Had booked a cell phone from flipkart on 20th march, withthe promise date of delivery as 26th march, 2020.
                            It's 20may, today & still waiting for the product. Customer service people says the product is thr at my nearest hub, since last 20days. And still they require additional 10 to 15days to deliver the product.
                            Strange part is if i book the order now (Same product @ same pin code) it says, will get the delivery in two days time. As am in green zone.
                            So why can't i get the previously booked order, just coz that was in offer price.

                            Appreciate your quick support here.

                            Regards,
                            Deepa Parwani
                            Actually i ordered symphony air cooler on 5th May 2020 and three times it has been escalated, and every time they will say we will give update after 1 week and same will be extended. Still no response from seller 'OmniTechRetail' and Flipkar.If they are not ready or in a situation to ship the shipment at least need to reject the order instead of accepting the orders. Same location other customers received the products. Please do the needful at the earliest. Thanks
                            I am still waiting for my order.
                            And when tried reaching customer service desk, they are asking to cancel the order and again book the same, and u ll get the product within 2days.
                            Why should I pay the higher price now as I did booked it during the offer time and also waited patiently knowing that my product is just one km away (@ hub) from my place since almost 20long days.
                            Appreciate your help getting my order delivered asap, as there is no patience left now.

                            Thanks,
                            Deepa Parwani
                            [protected]
                            Order id - od[protected]
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                              Naresh Kudtarkar
                              from Chennai, Tamil Nadu
                              May 20, 2020
                              Resolved
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                              Resolved

                              Address: Bangalore
                              Website: www.flipkart.com

                              Dear sir,

                              Order i'd: od[protected]

                              I cancelled an order on flipkart and flipkart refunded my 112 rupees to syndicate bank debit card which i used for purchase. But after 6 days also the amount is not credited to my account.
                              I had purchased a product on flipkart and made a payment of rupees 112 using syndicate bank debit card and after 2 days i cancelled the order and flipkart refunded my money it showed transaction successful but money was not credited to my account after 6 days also. So please kindly resolve the issue.

                              Thank you.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
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                                shubhamjadon
                                May 20, 2020
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                                Address: 68-avadhpuri 1st mahesh nagar jaipur

                                I ordered poco x2 on april 18 delivery date changes 3 times and now i goy delivery date of next month 6 june i want my product within 3 days bcse if goverment guidelines changes i cannot get my product again
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                                  VinodChamoli
                                  May 20, 2020
                                  Resolved
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                                  Resolved

                                  Address: 62/7, Vijay Colony, New Cantt. Road, Hathibarkala, Dehradun

                                  Dear sir,

                                  Please find the below mentioned details :

                                  1) we ordered amgen a1-gt phone smart watch black (02 qty.) dated 13/05/2020, order id no. Faacyp[protected] in the name of vedant chamoli (My son)
                                  2) my mobile no. Is +91-[protected]
                                  3) deliver boy delivered our parcel on 16/05/2020. We did receive, and paid rs. 1838/- for two (02 nos.) smart watches. After two hours when we had checked and opened the parcel, we found there only a single smart watch without usb charger against order qty. Of 02 nos. Which is also defective. Usb charger was included in the add.

                                  In this case we shocked and surprised. Because we paid and get nothing.

                                  4) it is requested you please refund or paid money.

                                  5) please do the needful. Which is very critical issue for me also flipkart.

                                  With regards
                                  Vinod chamoli
                                  Dehradun uttarakhand

                                  Order id no. - faacyp[protected]
                                  Contact no. - +91-[protected]
                                  E-mail id - [protected]@yahoo.com
                                  Jun 8, 2020
                                  Complaint marked as Resolved 
                                  We are very happy, because Flipkart company taken quick action against our complaint. We trust on flipkart. Our complete paid money refunded by the company in my account. Good job done by the flipkart. Customer Care Executive are very polite and they have coporate me to forward my complaint. We are very old customer of Flipkart company. Thank you very much Flipkart and their supportive members.
                                  Flipkart customer support has been notified about the posted complaint.
                                  May 20, 2020
                                  Updated by VinodChamoli
                                  Dear Sir,

                                  Please find the below mentioned Details :

                                  1) We ordered Amgen A1-GT Phone Smart watch Black (02 Qty.) dated 13/05/2020, .Invoice No. FAACYP[protected] in the name of Vedant Chamoli (my son )
                                  2) My Mobile No. is +91-[protected]
                                  3) Deliver boy delivered our parcel on 16/05/2020. We did receive, and paid Rs. 1838/- for two (02 nos.) smart watches. After two hours when we had checked and opened the parcel, we found there only a Single Smart watch without USB Charger against order qty. of 02 Nos. Which is also defective. USB Charger was included in the Add.

                                  In this case we shocked and surprised. Because we paid and get nothing.

                                  4) It is requested you please refund or paid money.

                                  5) Please do the needful. Which is very critical issue for me also flipkart.

                                  With Regards
                                  Vinod Chamoli
                                  Dehradun Uttarakhand

                                  Invoice No. FAACYP[protected]
                                  Contact No. - +91-[protected]
                                  E-mail ID - [protected]@yahoo.com

                                  Verified Support
                                  May 21, 2020
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Jun 05, 2020
                                  Updated by VinodChamoli
                                  I am very surprised that there is no action taken by the flipkart for my complaint yet now. Why ??? there is no value of money of a customer !!

                                  Please look into the matter on priority. Otherwise case will go next level.

                                  With Regards
                                  Vinod Chamoli

                                  Order ID no - OD[protected]
                                  Verified Support
                                  Jun 09, 2020
                                  Flipkart Customer Care's response
                                  Hi,
                                  We are sorry to hear that you’ve not received the refund of your Product. The seller has refunded on 07 Jun 20 and this will be reflected in your source account by today. If you do not see the refund in your account by this time, please check the previous statement of your bank account before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance department cell.
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                                    Ajay Kumar Rõyal
                                    May 20, 2020
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                                    Address: Gooty-515402

                                    My order I'd is OD[protected]. Services resumed in my area 515402 from may 7th. Lot of people received this product from the same seller who booked after may 7th. But I booked on March 21 st but still I haven't received my product yet. Raised lot of issues but my issues remained unresolved
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