Flipkart Complaints & Reviews

Address: 400068

Dear all... I have not received the product and received remark as product has been delivered. What nonsense is going on. Following up with flipkart for last 5_7 days but unable to get satisfactory reply.
Contacted your executives many times also received calls only to ensure that they will settle the issue but till now no one is able to resolve the issue. Even courier person came and said that he has not delivered the product to me or any of family members or neighbour

Aug 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jul 18, 2017

ravishankar roy's response No response till date

Verified Support

Jul 24, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

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A

Akshay Bobade

from Mumbai, Maharashtra

Jul 24, 2017

Please unblock my flipkart account
[protected]@gmail.com

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G

Gopal Bhandari

from Delhi, Delhi

Jul 24, 2017

Sir, mera refund amount वापस नहीं आयी है, मैं customer care main bhi baat Keri, app customers care no kabhi lagtha नहीं, मैं एक tshirts purchased की थी Flipkart से, लकिन वे tshirts का Clour sahi nahi laga, फिर मैं उसको pick boy through the retain ker diya, fir bhi mere paise vapas nahi aaye, request sir, mera refundable amount दे di

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R

ravishankar roy

from Jugsalai, Jharkhand

Jul 24, 2017

My order id-OD[protected]hai .Lenvo z2 plus (black, 32gb) me sckrech aur heating problem hai. But no response my complaint .I request you please return and refund my money

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Address: East Godavari, Andhra Pradesh, 533108

Website: coustmer complaint

I lost my bill..plz help me sir..my order I'd is OD[protected]...PLZ HELP ME SIRR...my email address [protected]@gmail.com

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Address: Rajkot, Gujarat, 360005

Website: FLIPKART

My order fmpc[protected] was promised and scheduled on 20th of july... While tracking it says it has arrived to your nearest local hub... Than why ir isn't delivered since 3 days if ir has arrived to the local hub. Have called to flipkart 2 times but they are still unable to resolve the issue. The only answer they give is that it will be resolved soon.

Aug 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

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R

r r sahu

from Bhubaneshwar, Odisha

Jul 24, 2017

Dear Sir mera paisa atm se Rs 2125 kat gaya hai lekin flipkart items booked nahi dikha raha hai
please help me.

Tr. Id : TX[protected]

bad delivery schedule - Comment #2796021 - Image #0

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R

r r sahu

from Bhubaneshwar, Odisha

Jul 24, 2017

Dear Sir mera paisa atm se Rs 2125 kat gaya hai lekin flipkart items booked nahi dikha raha hai
please help me.

Tr. Id : TX[protected]

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R

r r sahu

from Bhubaneshwar, Odisha

Jul 24, 2017

Dear Sir mera paisa atm se Rs 2125 kat gaya hai lekin flipkart items booked nahi dikha raha hai
please help me.

Tr. Id : TX[protected]

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Address: Bangalore, Karnataka, 742103

Website: www.flipkart.com

I have ordered a hp laptop from flipkart on 19th july 2017 with order id od[protected]. There was a offer clearly mentioning that "a hp grip high impact slip case" worth rs.3899/- in hp india site is totally free with this product.
But on 23rd july when i got the product i found the case is missing. I informed flipkart through chat. But they compelling me to take rs.500/- only for that. I want justice from this day light robbery.

+5 photos

Aug 25, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

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S

sam22dey22

from Baharampur, West Bengal

Jul 24, 2017

This issue is solved.

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Address: New Delhi, Delhi, 110065

Sir i have ordered a lenovo smartband and paid 70 rs extra for next day delivery but not delivered my product... I have called custmercare for complain for my refund for extracharge they are saying to return my product... Flipkart is worst in delevery i frefer amazon in delivery... Will never order any thing from flipkart plz refund me delivery amaount... My. No. [protected]

Aug 30, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 30, 2017

Flipkart Customer Care's response We are sorry to hear that. Courier partner has delivered the product. Closing the complaint from our side.

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Address: 560034

Website: www.flipkart.com

Some message are coming at my mobile no. [protected] that's you have requested to book an order no. Tx[protected]. But i am no request to book any order from flipkart. And some message also coming to deduct amount from your bank account. And txn id: tx[protected]. Please i have not book any order. It is scam/fraud please veryfy and cancelled order. Thank you

Aug 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

Verified Support

Jul 29, 2017

Flipkart Customer Care's response customer complained that amount was debited and no order was confirmed. We tried reaching customer but unable to speak with the customer. However, we have sent a mail to contact bank because we have not received amount to us. Hence closing the case from our end.

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Address: Bangalore, Karnataka, 560068

Website: www.flipkart.com

I purchased Laptop from Flipkart. Mouse touch screen is not working. Please let me know whom I need to connect
Order ID - OD[protected]
Product - Lenovo Ideapad 500 Core i7 - (8 GB/1 TB HDD/Windows 10/4 GB Graphics) 80NT00L3IN 500-15ISK Notebook
(15.6 inch, Black, 2.3 kg)

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Address: Ranchi, Jharkhand, 834002

Website: Flipcard

I had booked OD[protected] Crocus Car Cover For Maruti Suzuki SX4 (With Mirror Pockets) on dated 05/07/2017 online. But as on date the material has been not delivered.
They recommitted the material will delevered by 15 July but result same.

Now the service of Flipcard is deteriorating day by day.
plz look it
regards
P C Joshi

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Address: Kolkata, West Bengal, 700028

Website: Flipcart

Hi i have brought one iron queen size bed and which is defective. Now flipcart is not changing or not reparing my product. This is unfair and please help me if someone has any idea about this. I called many times to customer care and it is totally disgusting hopeless!! When i called customer care every time they are giving 24 hours time saying that back end team will call me, but never they called me. Please help me.

Jul 23, 2017

Complaint marked as Resolved

The registered ph no for the flip cart product is 9073173199 Registered email [email protected] Order id-OD109310882819374000 I have escalated this issue and the incident number is IN1707122022366994868 Please let me know if anything more required.

Flipkart customer support has been notified about the posted complaint.

Jul 23, 2017

Updated by Sukanta1990 This problem is not resolved as my bed is not been installed.

Verified Support

Jul 23, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

Verified Support

Sep 16, 2017

Flipkart Customer Care's response Interacted with customer delivered the Hydraulic part hence closing the issue

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Address: Jammu, Jammu and Kashmir, 180001

Website: www.flipkart.com

On 16th july2017 i received my order (Order id od[protected] from flipkart i am not satify with the product (Mobile) because the product have so many problems from the first day it was over heating, camera not working, when i charge the phone the touch is not working so i generated refund request as per flipkart policies. And i received a message from flipkart for approval of my refund (Screenshot attached). But the flipkart customer executive refuses my request, i have email many times to customer executive the team of flipkart to raise the refund request but still refund request is not intiated and telephone customer executive are saying that there is only replacement of the product not refund but i want refund because the product is defective and i cannot buy anything from flipkart.

Thanks

+1 photos

Aug 26, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

Verified Support

Jul 24, 2017

Flipkart Customer Care's response As per the complaint there was followup made and replacement will be delivered to customer with in mentioned timelines

Jul 26, 2017

Updated by arun410 I dont want replacement i want only refund.. ..

Jul 26, 2017

Updated by arun410 When i was complaint for product for the time, the refund will be generated, but flipkart representative cancel my refund without my permission, so i want only refund not replacement.

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I had ordered a pink color teddy for my niece on her birthday.

The product i had received was totally different from the product shown in the pictures.

When i called the customer care, they told me that there is only replacement policy on this product and we could only re send the same product.

Where did i make mistake?

1) ordering this product from flipkart.
2) raising complaint for not getting the right product.

Order id - od[protected]

+1 photos

Aug 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Jammu, Jammu and Kashmir, 180012

Website: flipkart.com

On 20th july2017 i received my order from flipkart iam not satify with the product because the product quality is very low & cheap as per the cost so please refund my amount. I have email many times to customer executive the team of flipkart to raise the refund request but still refund request is not intiated and telephone customer executive are saying that there is only replacement of the product not refund but i want refund because product quality is very cheap.
Thanks

Order no. Od[protected]

Aug 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 30, 2017

Flipkart Customer Care's response For the mentioned complaint we have processed the refund to customer account post followup.

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Address: 416114

Website: www.flipkart.com

I purchased lenovo vibe k5 plus.. Yesterday on 21st of july i received the handset.. And the very next day it was hanged and didn't respond until restart..
I called flipkart customer care and they were suggesting me to go through the troubleshooting.. Why would anyone go through troubleshooting on the 2nd day of new handset.. I asked them to give me refund, so they told me that it's not their policy.. I wanted that handset for special occasion. And now i'm stuck.. Help me getting my refund (7499/-)..

Sep 2, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

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Address: Khordha, Odisha, 751019

Ref :- ORDER ID - OD[protected]

On 21.07.2017 courier boy reached to deliver the ordered "Moto E4 Plus" mobile in exchange with my "Moto X play" mobile. The to be exchange mobile was tele verified by Flipcart. But the courier boy denied to deliver the new mobile citing crack on the mobile.
Experienced bitter experience with Flipcart.

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Address: Kolkata, West Bengal, 700029

Website: www.flipkart.com/order_details?order_id=OD109720360754672000&otracker=nf_orderItemUpdate

This is to bring to your notice that a prestige omega festiva with an order no odi[protected] was placed last tuesday that was 18th july around 9 o'clock in the morning, the the delivery was suppose to be given today but still am yet to receive. Not a single message or call came in to say that the deliver will be delayed for what so ever the reason the customer services people gave.
It very annoying to know that being a customer for last 7 years this is how one is treated.

Sep 2, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

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Address: 700135

The philips led tv is not working, called company service centre. Technician gave repair expense of rs 27000/- for a tv purchased at rs. 26k. Is this the quality of product sold at flirkart. The tv last on for 2.5 years. Nobody is ready to take owner ship and resolve.
Order id
Od[protected] item)
Order date
Fri, jan 30th '15 7:53 pm
Philips 40pfl4958 102 cm (40) led tv
Size: 40
Seller:ws retail
Amount paid
₹29, 040
Sanjiv thakur
3b, 9 block regent city bishnupur sibtala, rajarhat, kolkatta - 700135, west bengal
Phone[protected]

Aug 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 30, 2017

Flipkart Customer Care's response As per the complaint we have contacted the customer, as the charge is made by the brand hence we have informed we cant take request on this and we have requested to contact brand.

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Address: 121005

Website: www.flipcart.com

I have ordered 3 sets of rakhi as per order detail OD[protected] to my brother's and sisters, but I received only 2 sets. One set for Indigo creative boys rakhi is missing. But I received mail that it is delivered. So please check and revert

Neerabh
[protected]@gmail.com
[protected]

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Address: New Delhi, Delhi, 110096

Website: www.flipkart.com

I have recently got an phone from flipkart moto e4 the phone is not good and i want to replace it. I gave them an offer to buy another phone of mi but no one is is listining. Now i need to return that phone i[censored] do not refund my mony i can't order another phone. I will escalate it to sachin if it is not done. My registered number with flipkart is [protected]. Contact me at. [protected]

Sep 2, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 30, 2017

Flipkart Customer Care's response As per the complaint there was a internal followup made and customer mentioned that he dont like quality of camera hence informed that we cant take the request for the same.

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A

aniketkpatil

from Pune, Maharashtra

Jul 22, 2017

shailendra do not post mobile here, u will receive call from other ppl pretending as flipkart and they will ask u debit/credit card no with cvv and exp date..

be aware of same., ,

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A

aniketkpatil

from Pune, Maharashtra

Jul 22, 2017

shailendra do not post mobile here, u will receive call from other ppl pretending as flipkart and they will ask u debit/credit card no with cvv and exp date..

be aware of same., ,

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Address: Raipur, Chhattisgarh

Website: flipkart.com

Dear sir/ maam,
With respect to above subject, this is to inform you that i have ordered a red coloured top order id is : od[protected], which was about to be delivered by 21/07/2017, i also called your customer care at 21/07/2017 3.18 pm regarding status of the order she said it will be delivered to me by 6 to 7 pm of 21/07/2017 but on the contrary, i received a mail that my order is cancel without any prior information. I am also trying to reach your customer executive but unable to do so, please help with this and kindly resolve it as quickly as possible.
Expecting favorable response from your end
Thanking you
Saurabh

Aug 25, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update.

Verified Support

Jul 24, 2017

Flipkart Customer Care's response We have interacted with the customer apologized for the issue, due to non serviceable issue, we could not deliver the product, and the order was cancelled for the same issue.

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Address: Gulbarga, Karnataka, 585101

I m purchase 9999 amout moto phone 12/07/2017 but atill not recived
And i will pade full amount credit card emi but the order will be cancelled automaticly and i have not recived refund amount plz help me this is my flipkart number [protected]

Flipkart Complaints & Reviews

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Flipkart reviews & complaints page 1810

product not delivered no refund received

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I want duplicate bill

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bad delivery schedule

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product missing in the box

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paid extra charge for fast delivery but not delivered product

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I haven't booked any order of txn id tx109764486029372000

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mouse touch screen is not working for lenovo laptop

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not delivered od109612428613752000. dated 05 july 2017

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furniture craft bed defective

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flipkart giving defective products

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soft toy - teddy bear

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product quality is cheap as per price so I want refund

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not giving refunds on faulty mobile..

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bitter experience with ekart courier service

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order not received on time

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philips led not working

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item quantity received is less than ordered quantity

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mobile return policy

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auto cancellation of order

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order cancelled automatically and not receive refund

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