[Resolved] Flipkart — cancelled item by giving illogical reasons
Sskysnigdha on Aug 11, 2019
Feeling very disappointed from @flipkart. Yesterday, i brought an apple macbook pro from flipkart using debit card. Today, i have received an sms and mail stating that ‘your order od[protected] has been cancelled due to limited stock availability with the seller’ and ‘your recent order od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use’ respectively. I don't know how a single item can be cancelled for two reasons. Additionally, how they decide and on which criteria they decide that a single device purchase is not for personal use.in addition to that the item is still available at their website. As they will refund the money to my bank account on 15th aug, i am unable to purchase that again as well. I am sharing the sms and mail copy. Look this before purchasing from @flipkart.
Complaint marked as Resolved 2019-09-12 08:15:55
[Aug 11, 2019] Flipkart customer support has been notified about the posted complaint.
Verified SupportFlipkart Customer Care's response Aug 12, 2019
We will revert on it.
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