Flipkart Complaints & Reviews

I have ordered real me c2 mobile phone twice, but flipkart not delivered the product. The customer care called me multiple times saying that the product will be delivered but still i haven't received the product. I have ordered the product at 21st july 2019. When it comes to deliver the product the ecom express executive didn't come to deliver the product at the given address instead he asked me to come to his place to receive the order and talked very rudely and in a unprofessional manner. Again flipkart customer care called me to cancel the product and place the order again. I have again ordered the same product which delivery date was 10th august, but till now the product is not delivered and not any update from flipkart side. Kindly look in to this matter as it will cost flipkart very badly.

Dear sir/madam,

I have purchased motorola one power from flipkart on 31st july 2019 same as received on 1st of august 2019, on 3rd aug 2019 i have complain about the charging issue it takes more than 3 hrs to complete the charge based on this they sent one # tech person to my place he doesn't know about the testing he simply closed the ticket again on same day i have contacted and raised the ticket again that same # only came and without testing he closed the ticket on same day night i have contacted and raised a concern about same issue still i didn't get any proper update from your side, i need a proper update from your side, kindly update as earlier. I hope i will get good response from your side.

That tech person doesn't know about anything, before closing the request they should get the update from the consumers those things they are not doing, i want proper solution kindly help me to get this issue solved.

My latest complain number: in[protected]

Thanks & regards,
Logesh r

I had done order 1pacage 13 days ago (5 august)
Team has done called me date. 11 august. But i can't take my package. But i told them that i will receive tomorrow that's pacage. But team didnt responsece me. I was waiting teams response with 5 days. I hade done call flipcard costemer care. But didn't solve my problem. I am always available take my package. But i went flipcard msg that you were not available. This is not fare i am so nervous. If my package will not get tomorrow. I will not user another time flipcard.

I cant login my flipkart account since yesterday. Showing unsuccessful error
Login unsuccessful please retry in minute. And i am retrying it for last 6 days no success.
Please rectify the error. Since i had bought products. If there is a return that was due to quality issue of flipkart.
Even taken as a flipkart plus membership and providing bad service

This is with reference to my order at flipkart vide order reference od[protected]. The order was of samsung a50 mobile with exchange of old smartphone.

During the purchase, it was informed by flipkart that customer has to exchange any smartphone in working condition and did not specified anything else. The exchange value flipkart was giving was 500 inr however due to freedom sale flipkart gave 2000 inr extra otherwise normal exchange rate was 500 inr only.

Today the flipkart delivery boy rejected my old smartphone as one small nob was misplaced. The old phone (Nokia) is in working condition with no scratches and at present i am using the same phone.

This is simply a cheating by flipkart and proved that flipkart is here in india to make foll of poor customer and only to make money.

Flipkart has taken my hard earned money of 16000 inr one week back and today flipkart has rejected to deliver my new phone.

Indian consumer complaints forum is requested to take up with flipkart so that more poor citizens of india should not face this situation.

I also need justice for misleading behavior done by flipkart.

Thanks and regards

Swapnil srivastava

Hi, i ordered for 2 mee mee liquid cleanser on flipkart and delivered date was appeared as 6th aug, 2019. But when i checked the order status on flipkart app on 6 aug, i show the order status was showing as delivered. I called the customer care immediately and they told me to wait 24 hours. I called again on 8th aug and flipkart customer care took my complaint and told me that you have to waith till 13 aug by which technical team will resolve my complaint 100%. I called them many times but every time they extend the time by 2-3 days. Again when i called on 13 aug, flipkart technical told me to wait again 72 hr. Today on 16 aug they are saying again to wait 2-3 days.
Its too pathetic. Flipkart service is really a burst service i have ever seen. It have no control over its customer care, logistic dept, technical team. I never recommend anyone to purchase anything product from filpkart.
Am planning to take this issue to consumer forum. Please advice me how to proceed for the same.

Regards
Rahul tiwari

Ordered a phone... Guaranteed delivery by 16th aug 2019
Till now no sign, no updates...
Disappointed this time...
See attached screenshot...
Product received @bamnoli sort centre on thu, 14th aug10:02 pm new delhi
Plese my current update my product location. And delivery tody fast i'm so excited because of no smartphone this time. Please, ekart delivery boy no send me.

Flipkart Delivery man called me and told me to wait at a place and I waited there for 15 minutes and left. After 15 minutes he reached there and called me. As I had left from there he called me many swear words that I haven't heard in my life. What will be the condition of Flipkart if the appoint such employees.. I'm having recording of that Phone call.

I had booked a study guide from flipkart on 13/8... The product is at delivery centre from 12/8... But there is no response from deliver y centre neither the delivery centre try to contact me... And when i am contacting the ecom express executive & flipkart executive... They are giving me false assurance from last 4 days that product should be delivered tomorrow & tommorrow... Such a cheap quality servicei

As I order hitcolus shoes ..size 8 and they mention in recipet as 8 no. But in inside the box there is larger size.. it happen second time .. and in Flipkart there are no option for replacement .. I don't want refund because same product rate is so high.. I want replacment
Order no. OD[protected]

Ordered sony sa-d40 80w bluetooth home audio speaker on flipkart. Promised delivery date was 14 aug 2019, the product was not delivered on 14th august, i've enquired on toll-free number of flipkart, the flipkart team promised that they will delivered within 3days as they failed to deliver on promised date. On 16th now flipkart team saying it will take till 20 aug 2019.

I have order boat headphone from flipkart. Excepted delivery was 13 aug, but on 15 aug product was not delivered so i called customer care and she ensured me that our customer service executive will get back to me. Today order was cancled tell delivery person was not able to reach even after multipal attempt, but i didnt received any call from delivery person.

Dear sir,
I had ordered a rakhi set for my brother on the auspicious occasion of rakshabandhan. But the product he has received was totally different from what i had ordered. I am very disappointed with the seller. If they don't sell the product as shown in the picture, they have no right to scam us by posting a different product and selling a completely different of a very cheap quality. The product that my brother has received was not the worth paid. It has hurt our feelings. Flipkart should block this sellers from their site for doing such fraud. Just look at the difference in the rakhi advertised and the rakhi that they actually sent. Really a very horrible experience.
Order id is od[protected].

Please take some strict action regarding this matter. Waiting for your response.

Ordered caso edifice watch from flipkart the cost was 8495 they sent me a wrong product. The cost was 2500 only. I complain against this issue and they assured me they will pickup the product and will make refund but its almost passed 25 days they didn't pick up my product yet. Once whishmaster came at my door to pick up but he refuse i don't know why he was saying they want some kind of confirmation email from flipkart. I call every day to confirm when they will pickup my product as always they said today we will pickup but relality is they are not picking up my product

Respected sir,
I placed my order of realms 3i mobile on 9th of august and the product was to be delivered on 13th of august. On 13th of august i got a message that the company delivering the product on behalf of flipkart was not able to contact me. I was shocked because my mobile was on whole day. So i placed a complain with flipkart they said that i will get my product the next day i stayed the whole day at my home leaving my work at office but the delivery boy didn't arrive. Again the delivery boy called me the next day that he is on the way to deliver my product but the delivery boy didn't arrive. I wasted 3 days of mine waiting for the delivery boy. Even when i call the delivery boy back he is not receiving my calls. After repeated complain against the delivery boy flipkart is not taking any action. My order id is od[protected]

Dear sir,
I have a flipkart account with plus member. Registered mobile no. [protected] & [protected].I am facing a issue with flipkart game zone from 9th august, 2019. Everytime it is showing SOMETHING WENT WRONG ERROR page. I registered a case for this purpose. I reached several time with the customer support & Concern team. But no one resolve my issue.

I request you to to look at the matter as early as possible.

I am looking forward to hearing from you.
Please find the attachment .

There were flipkart pay later dues amounting to 5499 which i needed to pay but i am unable to do so as every mail/sms sent by flipkart for payment redirects me to the website/app for login and i am unable to login as mentioned above.

I have contacted flipkart customer service many times but they were unable to activate my account till date.

Flipkart continues to send me harassing mails and sms daily for me to pay the dues and i am unable to do so due to no fault of my own.
Please unblock my account so that i can pay my dues.

From
Venkata suresh
[protected]@gmail.com
[protected]

Dear sir/mam,

I was trying to exchange my order but it shows the message that our systems have detected an unusually high number of returns and then i get logout and now i am not able to login into my account as it shows unsuccessful error retry in a minute. Kindly do the needful as i want to reactivate my account

My login mobile no is given below

Mobile no = [protected]

M/s flipkart has not yet refunded my money rs.26999 paid against unsuccessful order (Order id : od[protected] rather delaying it day by day. It has gone more than 38 days but flipkart plus customer is facing problem due to non-refund.

A very long delay in processing refund by m/s flipkart.

This is a very bad practice being adopted by m/s flipkart.

Awadhesh kumar pandey
Mob. # [protected] & [protected]

I'm a regular customer and i place orders on behalf of my friends as well since im holding mutiple cresit cards. But all one a sudden i'm not able to login to my account. I have not returned any orders, i might have cancelled a couple as soon as i placed it and before it gets shipped.

1) i want to know why my account is frozen
2) i do not have the soft copy of the invoices for delivered orders o[censored] just froze my account how can i download them again.

Is this the way a customer will be treated in flipkart.

And the biggest issue there is no way to contact flipkart customer care without logging in. No dedicated phone number or an email address. This is the most careless policy about customers. How can we reach you guys?

My name dhanalakshmi
My account id n. [protected]@gmail.com