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Flipkart Complaints & Reviews

2.8
Updated: Dec 15, 2025
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P
Priyanka Kundra
from Mumbai, Maharashtra
Aug 14, 2019
Resolved
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Address: RZF-370 raj nagar 2 palam colony near pandit chowk dr.lohiya marg, Dr lohiya marg, 110077

Sir mujhe mera mobile pura box damage mila h or usme used mobile h scatches h temperd pr tou case or sim ejector tool bhi usme nhi h... Jb mene flipkart customer se baat ki to refund k liye to vo bol rhe h seller aapko replacement dega refund nhi...
Agr replace krke aap sahi cheeze denge to pehle hi kyu nhi dete
Mujhe mera pesa vaps chaiye or aapse mujhe baat krni h call me
Sep 15, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 15, 2019
Flipkart Customer Care's response
We will revert on it.
I cant login my flipkart account since yesterday. Showing unsuccessful error
Login unsuccessful please retry in minute. And i am retrying it for 2 days no success.
Please rectify the error. I need my account back if its blocked for no reason since i had bought products many products
My account email id [protected]@gmail.com

infinix 7 hot - Comment #3511534 - Image #0
Mobile phone redmi i want purchase order 2999 rs
Boult Audio ProBass Curve Neckband Bluet...
Color: Black, Grey
Seller: SuperComNet
₹1, 399
Delivered on Jun 07
Your item has been delivered
Ordered On Sun, Jun 2nd '19
this 1 year warranty this product pleas replacement
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    J
    Jerinpb
    from Mumbai, Maharashtra
    Aug 14, 2019
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    I used to participate in the games in flipkart gamezone. Suddenly, i could not a access the gamezone any more. I have gone through the t&c and nowhere it has been mentioned that the game should not be played using multiple accounts in a single device. If that is an expectation of flipkart, a intimation regarding the same could have helped. Instead, the access to the gamezone has been removed without any warning. I would like this situation to be resolved.
    Flipkart customer support has been notified about the posted complaint.
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      H
      Humpe
      from Indore, Madhya Pradesh
      Aug 14, 2019
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      M/s Flipkart is not refunding my money Rs.26999 deducted on[protected] through SBI net banking while ordering Midea 1.5 Ton 3 star split AC. The order was not successful due to network problems. Details are as below.

      Online Retailer : Flipkart
      Item ordered : Midea 1.5 Ton 3 star split AC.
      Order ID : OD[protected]
      Order date :[protected]
      Amount deducted : Rs.26999
      Mode of payment : SBI net banking
      Transaction Ref. No. : IGAGNQVOV6

      M/s Flipkart has taken details for refund but delaying day by day in processing my refund Rs.26999. 38 days has gone and still waiting for my refund. This is a very very BAD PRACTICE of online retailer Flipkart towards customer specially after overtaken by the Wall Mart.

      VERY VERY POOR RESPONSE & A VERY BAD BUSINESS PRACTICE BY M/S FLIPKART IN INDIA.

      Customer :
      Awadhesh Kumar Pandey
      Mob. # [protected] &
      [protected]
      Flipkart customer support has been notified about the posted complaint.
      Aug 14, 2019
      Updated by Humpe
      Refund not yet processed by M/s Flipkart even after 38 days ( from[protected] has gone from the date o[censored]nsuccessful order.
      Aug 16, 2019
      Updated by Humpe
      Refund of Rs.26999 is not yet credited even after 39 days have gone.

      Very very longer delay by M/s Flipkart.

      Verified Support
      Aug 16, 2019
      Flipkart Customer Care's response
      We will revert on it.
      Aug 16, 2019
      Updated by Humpe
      M/s Flipkart, please let me know the final deadline of my refund Rs.26999 as 39 days have gone.

      This is a question of Flipkart's Goodwill in online business.

      Is this customer's satisfaction expected from M/s Flipkart ?
      Aug 16, 2019
      Updated by Humpe
      Please find attached SBI Bank's confirmation for transaction confirmation to Merchant Account on[protected].

      Aug 16, 2019
      Updated by Humpe
      Please expedite my refund Rs.26999 as all proofs have been attached and all details required for refund have been e-mailed.
      Aug 16, 2019
      Updated by Humpe
      Please expedite my refund Rs.26999 as all proofs have been attached and all details required for refund have been e-mailed.
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        R
        rajalakshmi subramanian
        from Chennai, Tamil Nadu
        Aug 14, 2019
        Resolved
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        Resolved

        Address: 600059
        Website: Flipkart.com

        My account is blocked . flipkart say that I have bought more items ..so they are not allowing me to login..please help ..its been more than 48 hours...they r eCommerce and blocking people who buy more products from them..whatt a nonsense and what logic.worst and flipkart is cheating.Itsy wish and I can so many products..I'm paying for it..what bothers flipkart if I buy more products from them..worst ever..
        +1 photos
        Sep 16, 2019
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Aug 16, 2019
        Flipkart Customer Care's response
        Hi,
        Thanks for getting in touch.
        We are sorry to inform you that we are unable to find your account details. Request you to share the account details or get in touch with our customer support number[protected].
        You can also check your order status here: http://fkrt.it/bqWLi~NN
        Hope to hear from you soon.
        Sharmila Maam i am sameer I’m from pune
        We Can Solve This Issue wants To talk you on these can’t describe here in the comments
        You can call me [protected] my instagram handle is sameer_ysayed
        I have an Business idea cant describe here mam will you text me or call me @ my number
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          N
          NK Rohilla
          from Noida, Uttar Pradesh
          Aug 14, 2019
          Resolved
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          Resolved

          Address: Amity University, Gautam Buddh Nagar, Uttar Pradesh, 201301

          @_Kalyan_K Hi Mr Kalyan Krishnamurthy. I have a major concern with Flipkart delivery system which I want to share it with you. This is the second incident with me as a customer, which I think should change. Being a customer if we order any product, some emotions or sentiments are attached with it especially when we order something to gift to our special ones that are too on some occasions like birthday, anniversary etc. On the same note, I ordered one product which was supposed to be delivered on 14th August 209 at my office address. A delivery boy called me at 6 PM on 13th August 2019 to handover the product. unfortunately, I left my office at that time and requested him to deliver me today. I ordered that product to gift my dear one which I thought will get it on 14th and will gift it on 15th August. But as of now I have not received any call from Flipkart and I called customer care executive to help me and at least tell me the hub address so that I can collect the product but he said I can not tell you the address because of security reasons and also I can't help you with that as your request has not been generated from the hub. Now you please tell me if a product can be delivered one day before the delivery data why it cant be delivered on the next day. This happened the second time with me. And what is the issue if the customer can pick up the product from the hub. I think this is a major loophole in the delivery system. Why delivery boy doesn't deliver the pending packets.

          I hope you understand the sentiment of a customer. And request you to please improve your delivery system. Meanwhile, I am cancelling my product and will try to spread out this to my dear ones. Will stop using flipkart from now.
          Sep 17, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Aug 16, 2019
          Flipkart Customer Care's response
          Hi,

          Thanks for writing in.

          We are sorry for the trouble you had to go through.

          However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Honor Band 5'' was delivered to you on "14 Aug 19''.

          Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.

          Have a nice day!
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            V
            vs.xvinz
            from Jaipur, Rajasthan
            Aug 14, 2019
            Resolved
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            Resolved

            I am an affiliate marketer and my account details are as below:
            Registered Email ID: vs.[protected]@gmail.com
            Tracking ID: vsxvinzgm

            My affiliate approved amount is 8, 185/- and it should be transferred in our account because as per their policy referral fees only be transfer when the total due will be 5000/- or more. But amount is not transferring in my account.

            I have mailed several times but nobody had replied and we have also submitted issue in affiliated portal contact us page, but they have not replied to us.

            They are not providing any support and not even there is number to contact them. I am hopeless and helpless. Kindly take the necessary actions against them. We have worked very hard and now we are not getting our hard earned money.
            +1 photos
            Sep 16, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Aug 16, 2019
            Flipkart Customer Care's response
            Hi,
            We are sorry for the trouble caused.
            We request you to contact on [protected]@flipkart.com for further assistance.
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              S
              srinivas_juluri25 srinivas
              from Hyderabad, Telangana
              Aug 14, 2019
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              Hi
              I have purchased a Mobile with 10% discount from flipkart online store on 8th Aug'19 and paid an amount of Rs 7, 200/- from credit card and the product is supposed to deliver on 10th Aug'19. But as of now i have not received my mobile. On 10th I Have received a call & sms from flipkart stating "due to unforeseen issue of logistics & seller we have not delivery in time and mobile will be delivered before 15th Aug'19 1pm. And now today 14th Aug'19 i have received one more call from flipkart stating that i need to cancel the order and need to purchase the same product with out discount. How come these people cheat the consumers. Since one week they are suffering me a lot to get the mobile deliver. Kindly do needful
              Flipkart Order No. OD[protected]
              Date of Purchase 8th Aug'2019
              Product: Realme 3i Mobile (3GB RAM, 32GB ROM)
              MRP: 8999/-
              Offer Price: 7999/-
              10% of Rs 800/- Instant Discount paying through ICICI Credit Card
              Final Price is 7, 200/- Paid
              Iam attaching Order details Snap shot and an received SMS from flipkart Snapshot

              Rgds
              Srinivas J
              [protected]
              +3 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Aug 16, 2019
              Flipkart Customer Care's response
              Hi, ​​​​​​​​​​​​​​​​​​​
              We are sorry to let you know that your order for Realme 3i (Diamond Blue, 32 GB) has been canceled due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 15 Aug 19 and it should have been reflected on 23 Aug 19. Hence, closing the complaint from our end. Your kind understanding is appreciated.
              Aug 16, 2019
              Updated by srinivas_juluri25 srinivas
              Due to your internal issue why you are suffering me. And the product i have received 10% discount. Can i get the same discount now? kindly do needful from your end
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                G
                Gowthami Kandi
                from Delhi, Delhi
                Aug 14, 2019
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                I have ordered my order with a mobile vivo z1 pro on 8august 2019, and at that time the promosed delivery date is 10 august 2019. The delivery is delayed and that is specified after i contacting to the customer service and the list of dates that are being specified from then to me were 3 business days, 14 august, 15 august and even 19 august. I have raised a complaint that the product is emergency as i will not be availabe from 12 august.

                I donot know they are specifiying the product is in hyderabad and why does it take 5days to deliver in local and also telling me when i contacted i specify when i contact that address and pincode doesnot match. I have given many options i will specify a landmark deliver me there i will go get the product. Your customer service has nothing to do.

                What kind of service is being provided to a customer you are saying the same from 4days and cannot to anything and in ekart logistics one transaction is done twice, i donot know what is happening with my product there. There is no change is the tracker of both flipkart and ekart logistics from 3days. And now also my order tracker in flipkart shows the same expected delivery date is 10 august, 2019 which is already passed. And wow in ekart logistics the tracker is in the same position i. E in transit from 3days.

                This is such a worst customer service that is being provided for a customer and you flipkart people can do nothing except convincing the customer to wait. I have already faced this problem earlier and cancelled one of my orders due to much delay in the delivery. I need the solution for this problem and immediately.

                Note:
                Provide me the contact details of the manager or any employee of the hub where my product is present available and i want to talk to them about the delay and also delivery of the product.
                Reply the contact details.
                +5 photos
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  Aparnarl92
                  from Chennai, Tamil Nadu
                  Aug 14, 2019
                  Resolved
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                  Resolved

                  unable to update mobile number

                  I tried to update my mobile number in flipkart from the my profile section. I have entered the otp that i received to my mobile number as well as my registered email id. But when i try to save it, i am getting an invalid error, saying identifier is already in use. But i never registered my mobile number in flipkart as this is the first time i am registering on flipkart....
                  +1 photos
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                  G
                  Gowthami Kandi
                  from Delhi, Delhi
                  Aug 14, 2019
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                  Order id: od[protected]
                  Ekart tracking id: fmpp[protected]

                  I have ordered one mobile i. E vivo z1 pro (64gb) on flipkart on 8 august, 2019. The promised delivery date is 10 august, 2019 and the product is not delivered yet. The customer service i received from flipkart is not so helpful to me from the first day only. They asked me to wait for 5 long days that the product will be delivered on 15 august, 2019. For your very kind information my flipkart tracker is not updated, it still shows 10 august, 2019 and my order ekart logistics tracker is dead from 5 days with out any movement and any update and gave me information when i contacted to your team i repeat when i contacted gave information that address is wrong with out giving the product out for delivery and wishmaster going to that address or trying to contact to the customer.

                  What kind of worst services flipkart is encouraging and today morning also they said you will receive the product and later informing me to "cancel the order" what kind of solution is this you are giving to the customer and the logistics people are not able to deliver my product forever. I do not know what is the reason and it might be any reason and it is not my mistake and why should i suffer.

                  I am not going to cancel the order or if you want to cancel the order give me the same product with same specification with same price with what i purchased earlier. Otherwise i am not going to cancel the order very seriously. If your team cancels the order i am ready to register a complaint on flipkart and also ekart logistics for such mess created for me and i have all the proofs regarding the conversations of your team, screenshots of transactions of logistics, chat boxes and many more. This is for your kind information, please get the seriousness of the issue and deliver my product as early as possible.
                  +3 photos
                  Flipkart customer support has been notified about the posted complaint.
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                    K
                    kunalther
                    from Pune, Maharashtra
                    Aug 14, 2019
                    Resolved
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                    Resolved

                    Address: EON free zone kharadi, EON IT park, Pune, Maharashtra, 411057
                    Website: www.flipkart.com

                    Flipkart - ab har wish hogi adhuri [the worst app and worst attitude towards customer]

                    My exchange phone is rejected by a rude delivery guy even though it is in perfect condition and along with it i am unable to cancel my order form their portal as it is in shipped status, so cancel my order asap and refund my amount quickly.

                    Orderid od[protected]
                    Sep 18, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 14, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      G
                      gvellikkunnath
                      from Kayankulam, Kerala
                      Aug 14, 2019
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                      Address: InIT Solutions,Room No1,2nd Floor,, Krishna Prabhu Building,, Basin Road,Broadway,, Ernakulam, Kerala, 682031

                      Last week i orderd redmi 7s with an exchange offer order no. Od[protected].
                      My old phone passed all tested by flipkart app and assured rs2200 as exchange value. And i am sure about there is no physical damage as described in exchange policy.
                      But when the guy came for delivery, checked my old phone and told me that cannot accept for exchange. The reason he told the phone has physical damge and shown me that of the cover of phone near headphone jack as i attached image.
                      Now i realized, i can only exchange my newly bought phone to another one.
                      So very much thanks to flipkart for the information shared.
                      +1 photos
                      Flipkart customer support has been notified about the posted complaint.
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                        A
                        amarjit65
                        from Delhi, Delhi
                        Aug 14, 2019
                        Resolved
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                        Resolved

                        Address: 576 sector 127, 140301

                        I amarjit account number [protected]. I discuss with u on phone many times but issue is not resolve till date. Order id:od[protected]. Style aromatherapy color protector which is not delivered till date, but in account shows product delivered whereas i received product 2. Style aromatherapy hair mask. Hair mask i ordered 500ml but i received 200ml in two bottles 100ml each. Where is 300ml?? Plz provide color protector and mask immediately, i hv already paid online for this products. Then why it is too late and not solve this issue.
                        +3 photos
                        Sep 14, 2019
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 14, 2019
                        Flipkart Customer Care's response
                        Hi,
                        We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                          P
                          Pavankumar007bond
                          Aug 14, 2019
                          Resolved
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                          Resolved

                          Dear @flipkart,

                          May i know what the trend you are talking about???
                          As i already said that the mail i received saying 'bla bla bla' is not my mistake to get my account blocked.
                          Hence i registered a complaint here at consumercomplaints (https://www.consumercomplaints.in/flipkart-unable-to-login-blocked-my-account-c...
                          But you are replying here the same 'bla bla bla'!!!

                          Why flipkart why?
                          As i was a flipkart plus member.
                          Is this the customer support you are giving?

                          Even the mail support is not working
                          When i mail something i'll get a response saying
                          "hi,

                          Sorry, the email id [protected]@flipkart.com is no longer in use. Please visit our help centre here to get quick answers to your questions or to contact us."

                          And when i click on the link that provided in the mail it'll ask to login and again the account is blocked...

                          And can you please elaborate the trend you are talking about please...

                          Reply asap...
                          Sep 16, 2019
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 14, 2019
                          Flipkart Customer Care's response
                          Hi,
                          We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account.
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                            S
                            Suhatha
                            Aug 14, 2019
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                            Hi
                            My Flipkart account ID is +[protected]
                            I am unable to login my account.I don’t know what happened to my account. Even I tried forgot password but It shows me “you can’t update your password, please retry after a minute” . And also I have ordered one mobile phone in last week but unfortunately my order was canceled. So they told me we will refund your amount in 3 days . But till now i didn’t get my money back. So please resolve these 2 issues. I don’t know where I have to give complaint.
                            Thank you
                            Flipkart customer support has been notified about the posted complaint.
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                              S
                              Sai srujan 1
                              from Mumbai, Maharashtra
                              Aug 14, 2019
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                              I am like trying from 5 days as i cannot login my account flipkart no response from flipkart they blocked my account i purchased 30000 gift card so i need urgent solution as its shows login unsuccessful or else i go to police station
                              I am trying to call customer care but no response from them please please make any solution help me out from this..
                              +2 photos
                              Flipkart customer support has been notified about the posted complaint.
                              Aug 17, 2019
                              Updated by Sai srujan 1
                              Flipkart has blocked my account ([protected]) please unblock my account as no response from anyone as Im having 29490 gift card balance they cheating public blocking accounts I'm still now no call received from no one fraud company.
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                                S
                                Sureshk222
                                from Delhi, Delhi
                                Aug 14, 2019
                                Resolved
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                                Resolved

                                Address: 500072

                                Dear sir please take my cimpaint because many customers are aftectedb due to flipkart fraud delivery dates. I faced an issue from flipkart.
                                I placed an order from flipkart on august 8th and while placing order, its showing delivery date is 13th august. But its not delivered by 13th august and now they changed the date to 17th august without informing me. I contacted to the customer care and they told me, delivery date not in flipkart hand but flipkart showing delivery date on flipkart app. They are not providing valid reason why my order was delayed and they are simply cut my call. They totally fooled me and i lost my time.
                                Sep 16, 2019
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 14, 2019
                                Flipkart Customer Care's response
                                We will revert on it.
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                                  P
                                  Praveen Pop's
                                  from Mumbai, Maharashtra
                                  Aug 14, 2019
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                                  Address: NO 79, 8TH MAIN STREET VALLALARNAGAR PATTABIRAM, Chennai, Tamil Nadu, 600072

                                  Mie wife does not login to flipkart account
                                  Help me login whether am going to login it shows invalid login details i try it so many times i uninstalled and reinstalled and try it and check in. Google chrome page but not login... So help me to login y suddenly log out mie account without reason am. Totally abset on that... Flipkart cheated me i have 3000 rupees voucher in mie account hoe can i redeem that give me the solution soon...
                                  Account details
                                  [protected]
                                  [protected]@gmail.com
                                  Flipkart customer support has been notified about the posted complaint.
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                                    csubarata
                                    from Kolkata, West Bengal
                                    Aug 13, 2019
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                                    Address: raja rammohan pally, barasat, taki road, Kolkata, West Bengal, 700124

                                    Hello,
                                    I am subrata chatterjee,
                                    I was unable to log into my flipkart account from past 4 to 5 days. It was showing "unsuccessful login, please try in few minutes"

                                    But now it is showing "maximum attempts reached. Retry in 24 hours" from last 2days.

                                    Please look into the matter soon as possible. I need my account back.

                                    My login details:
                                    Phone :[protected]
                                    Email: [protected]@gmail.com
                                    Flipkart customer support has been notified about the posted complaint.
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                                      K
                                      Karythong
                                      from Ranaghat, West Bengal
                                      Aug 13, 2019
                                      Resolved
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                                      Resolved

                                      Dear sir/mdm,

                                      I have order a product from flipkart as on 31-jul-2019, and i received the product from flipkart as on 08_aug-2019, i got old product same day i had update the return request but i have not getting any solution from them, only give me time line 12 aug and 13-aug, i have not getting any solutions.

                                      Order no - od[protected]
                                      Sep 16, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Aug 16, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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