Flipkart Complaints & Reviews

Flipkart has blocked my account with mail id [protected]@gmail.com and phone no [protected].

There were flipkart pay later dues amounting to 2057 which i needed to pay but i am unable to do so as every mail/sms sent by flipkart for payment redirects me to the website/app for login and i am unable to login as mentioned above.

I have contacted flipkart customer service many times but they were unable to activate my account till date.

Flipkart continues to send me harassing mails and sms daily for me to pay the dues and i am unable to do so due to no fault of my own.
Please unblock my account so that i can pay my dues.

Hello team
I want to pay our flipkart paylater amount pending on 10 june 2019 month, but when i click that link they show me login unsuccessfull try another time,
Because flipkart block our account for high return issue,
But there is not my fault, i want to pay our due before due date but flipkart blocked our account,
Manytimes we send mail on flipkart for that issue and also call customer care executive but there is no one resolve that issue,
If flipkart doesnt solve this issue so why they send me sms daily for issuing legal notice,

Kindly solve asap

Recently i ordered this product (Dining table & chairs) from flipkart and after waiting for 20 days, i received a damaged product (Chair leg was broken and table had cracks).

I tried to return the product as it had 10days replacement policy but believe me, the return option was not working in the portal and also in app. It used to display error and on enquiry with flipkart customer service, i came to know even they are also not able to raise the request. Since it didn't got resolved for 10days, i realised that flipkart purposefully doesn't allow for return since the product will be shipped from jaipur and the transport cost is around 2000rs (As confirmed by seller)

I was promised by many flipkart customer care people/escalation team/ relation ship manager that a return request is raised from backend and they are working on it. But even after 100 phone conversation and many promised final committed date for resolutions and mail communications, i will get the same response that "team is working on that issue and it will take 24 -48hrs". Its been more than 1 month now and i am cheated for real. (Flipkart order id :od[protected]

Buying this product is like gambling. Once you receive the damaged product, it will never get returned

I got a registered post on 14-aug-2019. There was a letter stating that i have been chosen as lucky winner for 1 lac prize money on the occasion of there money. Along with the letter came a scratch card as per which i would be rewarded additional 10 lac rupees i. E. Total prize money of 11 lac. The requirements were to provide them with the account number, aadhar card number and sms/call on the number to provide the coupon code on scratch card.

The sentence mentioned on the card which made me think twice was "do not contach flipkart customer care".

I believe this is fake/fraud. Could you please look into it and confirm the same?

I tried to place an order in flipkart. Location was and. It was asking me for payment. I paid a money through google pay upi. I paid from google pay to flipkart merchant. The amount got debited from my account. But the order is not placed on flipkrt account. Still the product is showing on my cart.. Please return that money back. Please resolve the issue. Thanks

I bought a product from flipkart on 30 july 2019. I returned it on 1st august 2019 within timelines. Its been more than 10 days, i haven't got the refund. I have called them many times. I have emailed them many times. They just give me a new timeline but not refund. Order id - od[protected]. Return id -[protected]. My contact no. Is [protected]/[protected]. Please let me know if you need any other information.

I will not get my refund in bank account. I am purchased a book and do online payment. Then i cancelled it after 10 minutes on 6th august 2019. I will not get my refund today as 15th augusti will not get my refund in bank account. I am purchased a book and do online payment. Then i cancelled it after 10 minutes on 6th august 2019. I will not get my refund today as 15th august. I call flipkart customer care they say that your refundvhas been initiated on 8th august you contact with your bank. Then i call to bank customer i give all detail they told me that we have not any problem in your bank account please contact with the company that give you refund. Flippant and the bank don't help me i lost my refund

Dear sir,

Good day.

I want to raise my below concern and please advice accordingly.
I bought a phone from flipkart under exchange programme.
This was my 3rd time for buying my phone and every time i clarified with costomer care regarding one issue that my phone has minor scratches on the body, and they say that will be exchanged.
But everytime delivery boy come, and say, even if you call flipkart ceo he will not take.
I have read flipkart policy, they didnt say any thing about scratches.
I want to make issue for this concern.
Can you please provide proper instruction for making this issue in consumer forum against flipkart and his associate partner
Thanks
Saurabh kumar singh

M/s flipkart is not refunding my money rs.26999 deducted on[protected] through sbi net banking against an unsuccessful order. Details are under.

Order id : od[protected]
Item : midea 1.5 ton 3 star split ac
Order date :[protected]
Mode of payment : sbi net banking
Amount paid : rs.26999
Transaction ref. No. : igagnqvov6

M/s flipkart has taken banking details for refund but delaying in refund day by day. It has gone more than 38 days.

Awadhesh kumar pandey
Mob. # [protected] & [protected]

Hi have place grocery order from flipkart supermarket and it was expected to delivered on 5th august. After that it got rescheduled on 8th august but i haven't received the grocery yet. I called many times to customer care number but they are not giving proper answers. One of the customer support member whose name is amen was talking so badly and shouted on me by saying he will disconnect my call. The solution he provided that after 24 hours you will get order cancel option but it is still not there. Please refund my money asap

I had ordered 3 t-shirts worth rupees 1363/- dated 12th august 2019 monday, i completed the payment procedure & ordered the product (Please check attachment for the same)

But in order details they are not showing any orders (Please check attachment for the same)

Please look into ths asap & kindly cancel my items & return my money to my bank account

My order id od[protected]
1. Deco window black curtain rods
2. Deco window black curtain rods
I ordered this curtain rods on 6th aug'19 it was supposed to be delivered on 13th aug '19 but i haven't received yet

My order id od[protected]
1. Flipkart smartbuy 213 cm (7 ft) polyester door curtain (Pack of 2)
Maroon, pink
2. Flipkart smartbuy 213 cm (7 ft) polyester door curtain (Pack of 2)
Red, blue, yellow

I ordered this curtains door on 4th aug'19 it was supposed to be delivered on 7th aug '19 but i haven't received yet

My 4 orders has been delayed i haven't got any intimation also regarding my delayed products also. I trusted flipkart but i got an output like this. Also i made an online payment now my money is stucked.
Please i would request deliver the product on time or refund my money

Calling the customer care service no. Ample times they are only saying it will get delivered on or before 15aug'19
But 15th august is national holiday so i don't think so ekart service will be functional

I hope prompt action will be taken
Regards
Ashwini
Mumbai

Subject: complain against ekart.
Respected sir,
After a long passed my buy back approved and i had received sms 12th august 2019 samsung galaxy a70 to be delivered. After contracted with customer care, it has came to my notice that due to heavy rain delivery delayed but it will be delivered on 14th august 2019 positively. I also received sms and also ekart mobile no. I again received further sms that ekart rejected my delivery.
May i know the reasons how dare ekart who can do this,? If not please lodge a complain from me and take necessary action.
Please arrange to deliver my order within 15.08.2019 other wise i have no other alternative but to take appropriate legal steps/ consumer forum/national consumer forum for resolved.
I have to think whether i continue with flipkar or not.
Niranjon kayal
[protected]

I had purchased mi
Mi led smart tv 4a pro 123.2 from flipkart online order and installation has to done done todays i was waiting for installation guys and also called to customer care got wired response that np body know when installation will be happens. This is second time i. Facing same issue with flipkart they are always providing wrong details and commitment
I had purchased new tv on special occasions to make my son happy and if doesn't installation its not making any worth for purchase.
Please take this as serious consumer un-satisfaction and escalate it to flipkart management

Flipkart has blocked my account. And giving me the reason that all the items thst i have purchased are not intended for personal use. But i have aal the items with me. I can show them all. How can they block my account. Neithher they are providing me the refund for my recent orders. Nor i can return any of my items. My money is stuck with them. Email is [protected]@ gmail.com

I ordered 2 stuffs worth 528 from flipkart via paylater on july month. The last date to pay the amount without fine was august 10 and i paid on august 10 evening. When i first payed via my atm debit card it showed card not supported "3d enrolment not supported" then i used my friend's atm debit card to pay and i paid it but during the first payment the amount 528 has been deducted from my account and from my friend's account later. I need my cash back and i was happy and a flipkat lover until this happened. Please take this issue seriously and solve this problem as early as possible.

I cannot play game in flipkart gamezone. Whenever i play game in flipkart gamezone it starts to show a error message that 'we encourage fair play in line with our terms and conditions'. I started to get this error message after assessing the game zone with different accounts from same phone. I can't play, i don't know why it occurs.i like to play this.

Dear Flipkart Customer Service Executive,

This is the third time I'm complaining about the same issue.

First of all, I'm requesting you to not reply with
" Hi,  
We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. "

Please read the issue fully and understand it before replying.

(2nd Time) - May I Know what the trend you are talking about???
As I already said that the mail i received saying 'bla bla bla' is not my mistake to get my account blocked.
Hence I registered a complaint here at consumercomplaints
But you are replying here the same 'bla bla bla' !!!

Why Flipkart why ?
As I was a Flipkart Plus Member.
Is this the customer support you are giving ?

Even the mail support is not working
When I mail something I'll get a response saying
"Hi,

Sorry, the email ID [protected]@flipkart.com is no longer in use.Please visit our Help Centre here to get quick answers to your questions or to contact us."

and when I click on the link that provided in the mail it'll ask to login and again the account is blocked...

and can you please Elaborate the trend you are talking about please...
(https://www.consumercomplaints.in/flipkart-login-trouble-customer-support-is-no...⇄

(1st time) - I tried to order a gaming mouse which has an offer, but when it's in shipping stage the order was cancelled. Without notice.
When i contacted cs they told order was cancelled by seller because of stock issue and the incident will not repeat again...

So i tried booking the same product again after 2 days. And again the product was cancelled by seller.

But now my account is blocked for booking the same product multiple times...

When i contact cs, they are telling that they don't know the reason why my account is blocked and raised a request to backend team.

But i received a mail saying "we'd like to let you know that your recent order (Od[protected] has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your flipkart account."
(https://www.consumercomplaints.in/flipkart-unable-to-login-blocked-my-account-c...⇄

and I'm requesting you again to not reply with
" Hi,  
We are sorry to let you know that our systems have observed a trend in your purchase history that suggests that the items you've purchased are usually not intended for personal use. This would also mean that you will no longer be able to login to your Flipkart account. "

Even then if you want reply the same, then

*please let me know what's the trend in my orders, and what is trend means in your perspective.

*please give me a mail id (which is working/ not the [protected]@flipkart.com) to contact the CS Executive directly.

*** PLEASE NOTE : IT'S SELLER ISSUE, MAKE THEM PAY FOR THAT, NOT THE CUSTOMER...

If replied positively and after completely reading the above said. Then Thanks in Advance...

I ordered my groceries on 2nd Aug 2019, which was to be delivered on 7th aug 2019.When I was expecting delivery on 7th august, they rescheduled my products for 11th august 2019. I raised the complaint and executive said that they are sorry for delay in delivery but it will be delivered till 11th august 2019. But on 11th august they again rescheduled it for next 7 days i.e; till 18th august 2019.
Again i raised the complain but even tough they did not commit that it will be deliver till 18th august. So i cancelled my order today.
Please help me, how can i go for compensation because these products(pulses, sugar, oil etc) were for daily uses and they took too long for that without informing me.

I have ordered from flipkart order id OD[protected] dt 31jul19 prepaidand I was return the product ID[protected] 1 aug 19
the marchant has inciated the refund will be credited by 09 aug 19 .and it was not credited to my bank.
I was also contact the bank(SBI) they told me that they have no intimation of refund of my account
Help me