Flipkart Complaints & Reviews

Hello sir/ma'am, i have ordered the mobile backcover from flipkar on 19 july 2019. But i received the wrong product on 23rd july 2019. So i replaced that item again on 27 and again i received the wrong item, then i decided to return the product but i put the request for return on the very next day but till now i didnt get any solution from flipkart, and also they have cheated me by sending wrong item 2 times. So, i have requested to return this product but they have not returned my cashback. And they are requesting me to wait for 48 hours or 2 days but like this i had already waited for 7 days, but till now they havn't solved my problem. Also they are telling me that my request is on hold.

Refund id:
[protected]

Ordered
Homelux floral king electric blanket
Color: multicolor
Seller:
Laxmibhandar

Seller sent electric kettle that too broken. Now this fraud seller is neither accepting replacement nor refunding. The issue has been ongoing nearly a month. # service flipkart.
The issue id in[protected]. Following is the email i received.
"dear customer,
We have escalated your issue to the concerned team. We assure you that we will resolve your problem by 10 aug, 3:00 pm.
Thanks,
Flipkart customer support".
They called me and said we will get you replacement the same thing they said last 3-4 times. They have no empathy for their customers. Moreover i've been shopping for a lot from flipkart now i am really pissed.

Sir/madam,

This is to bring into your urgent attention that my debit card is being used to make a online payment of rs.14599 on 10 august 2019 fkpayments internet private but same has not being done due to one time password policy

Kindly look into it very very urgent basis.

Hoping that you will take the complaint seriously as there are lots o[censored]nanswered issue, looking for a proper response.

They firstly sent me different model no of watch i also contacted the concerned company titan as they said return it it may duplicate as not you tag no and watch model no not matching. When i returned they blocked my acount. Due to this i am also not able to pay paylater amount of this duplicate product. Even the product is duplicate i want to pay flipkart still they not accepting the payment. If i not able to login then how can i pay you tell me. So look into the matter and get your money from me. Email - amitkumar[protected]@gmail.com and contact no -[protected].

I want to pay the bill of paylater but not able to loginto the acount. Also i have sent and informed the company but they are not listening to me. My acount is [protected] even i am their plus member but they blocked my acount without any liable reson. I want to pay bill before 10 and also tried on 7, 8, 9 but not able to login. I will pay only the amount not the extra charge which will apply after 10 of this month today.

Flipkart service is very poor, specially customer service. I posted a complaint against flipkart a few hours ago and they just sent me mails that they could not reach me... It's again absurd. This is how flipkart service do with their customers. My order was cancelled by flipkart, not by the seller. They sent me mail that the product is on high demand so they cancelled my order which is so rediculus. Again they sent me that address was incorrect. Flipkart can't be trusted anymore

We'like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."

I use my account only for personal use why they did it i m not sure

Order id - od[protected]
Flipkart is a company that cheats a customer. This company does not deliver the customer's goods to their address with the promise when they take their money from the customer.
The flipkart promised to deliver the product in the mail on august 10, which requires a lot of requests. And on 9 august, at midnight, flipkart canceled our product while our product was prepaid.
The courier service used to give the wrong answer, they would keep the product with them and ask us to reply, your product will be delivered by this evening.

While the courier service delivered the product order eid - 'od[protected]' successfully to our address on 9 august. So that there was no problem with the address. And the product was canceled by flipkart on 9 august.

I ordered nikon d5300 dslr camera. My order was cancelled after shipment without any notice. It was cancelled by flipkart service. They sent a mail saying that the product is on high demand though it is always available & in stock. I contact customer care executive. They told me a different story. They said my address was incorrect which was absurd. Because i buy so many products from flipkart in the same address. How is it possible??? They mailed me a different cause & told me a different cause. I must take legal action against flipkart service. It was so trusted company but people should know how fake they are. Shame on you flipkart.

Installation and demo of vu smart tv not done as of now. I want to cancel the order if the installation not done before today but they refused to return the product and said you can only return after the installation, if the product damage or defective. If flipkart not providing the service on time then there should be return policy.. Technician of installation has updated that he called me regarding demo but he never called me.. Fake update of reschedule

Hello,
I have bought a philips 9329/06 electric kettle (Red colour) from flipkart.com on 5th august 2019, but there is some problem with the kettle and i have opted for a refund, this is the 2nd time that the return is getting cancelled from flipkart, the deliver boy doesn't want to pickup my item, he is making excuses, there has been 2 instances in which once he said i am busy and i won't be able to pick up the product and the second time he told me that his bike is not in working order, i have contacted flipkart and they are just following their routine and not working towards fixing the issue, now my return window will close on 15th august 2019 which is in 10 days time, i have tried replacing the product for a refund 2 times and the delivery boy is marking false reason for unsuccessful pickup, first he said item not matching description as told by the customer service representative to me on phone line. This is ridiculous customer service from flipkart, they will eventually end up loosing their customers sooner or later because this is new india and people are smart. Please help me get it sorted. Thanks

I am a regular buyer on Flipkart . now they have deactivate my account. I am unable to log in my account. whenever i am trying to login its showing error message like login failed. Please try after some time.
They are putting a false allegation on be like that whatever last order it is not for personal use. but I have provided all the information to them. they just keep saying wait 72 hours. it almost 10 days. till now no resolution.
ticket number is :IN[protected].

My contact number [protected]

I am using flipkart affiliate program since 2017 and in may 2019 my total approved payment amount crossed 7k, so i have waited 2 months thinking that i will receive the amount in my bank account after 60 days but didn't get any amount or any notification from flipkart.

I have contacted through contact page but still didn't get any response from there also

I request flipkart to take some action regarding this.

This is g ramesh working as it support in iit tirupati (Indian institute of
Technology tirupati) funded by mhrd (Ministry of human resource development
). An autonomous body under mhrd, govt. Of india.

Am working in dth (Direct to home) project one of the mhrd project. For the project
Purpose only we purchased some of the items from flip-kart and some in
Amazon..
Usually mhrd instructed to all iit's to procure all the required items from
Gem portal only (Government e-marketplace) but some times product not
Available as per our requirement. Then we get approval from our hod to
Purchase items from any online e-portal...

This is the way we have purchased all the items from the flip-kart.
But suddenly they blocked my account without communicated with me on 6th aug 2019. Also they cancelled one of my product and amount not refunded back to me.
Also some of the items not working, even i called four times no response from flipkart…

Please help me in this regards

I am a flipkart plus member and recently order headphones from your website. Based on the ratings and review, i ordered them. However, i did not find its quality to be very good, the sound quality was not very good and also it was not very comfortable wearing for long. Therefore, i wanted to return the product and buy a little expensive one. However, the site does not allow me to even return the product easily. There are only limited options available for reasoning.
When i placed the return request, it got rejected saying the reason was not valid. Does the customer have no rights to atleast reason the quality and performance of the product and you guys reject it without even listening to it. Now i am only getting the replacement option, so i am doing that right now. However, i want to return the product anyhow.
Please try to help me return the product. It is in the same condition as i opened it with all the packaging intact.

Hello there

There is no need to mention again that how badly i am suffering due to
Unprofessional behaviour by flipkart and its employees.
Being a plus member i have denied each and every products which i wanted to buy in early access of freedom sale.
But everything ran out of stock for me.
After contacting customer executive on chat they lied to me by making an
Excuse that everyone is facing the 'out of stock problem'. Let me tell you
It's only showing "out of stock for"patna 800020"and not for other cities".

I have suffered very badly in last two weeks due to flipkart's
Unprofessional behaviour.

First, when i have placed an order for redmi note 7s phone which havn't
Delivered on the mentioned date. It got three day delay and after
Exchanging more than three emails and countless chats

Second, i got the faulty product which have speaker issues, heating
Problems, hangs unnecessary

Third, the replacement has been made more than after a week, which was a very very long time for "flipkart plus members"

And last but not least i have been denied buying anything in early access
Of freedom sale. Tell me whats the use of your so called plus member then?

Please have a look at the below attached screenshots.
It's clearly showing that the various products are only unavailable to me
At my address at my pincode 800020 whether it is clearly available at other
Pincode like 800002 or 800001 in within the same city patna. Even the
Products are available at ranchi, kolkata, delhi, lucknow, mumbai and many
More cities.

I have no idea why the hell this is happening to me only?

Why do all products suddenly ran out of stock for me only? For my address
Only? For my pincode 800020 only? Even talking to the customer executive and mailing them countless times doesn't helped me. And they said we can't do anything in this matter because it's the seller's choice whether they want to deliver in a certain area or not. Which is a biggest lie!!! Because the same sellers are delivering the product in my neighborhood area which is just half kilometer or even less away from my place.

I am a plus member and still i have to go through things like this? Then what is the use of becoming a plus member?

This is injustice.

Really its injustice!

Hence i request all my friends who have ever suffered from flipkart and to anyone who reads this message that this is the time for us to react. We should all combined together and let's file a case against flipkart for it's unprofessional and cheating behavior. Let's do it friends. It's time for action! Otherwise flipkart will make us suffer again and again. I am going to consumer court. Please friends let's come together.

Registered flipkart number is [protected]. I have ordered an mi led tv got it on 6th august 2019 it was supposed to het installed next day but didn't happen checked with cs who told me delivery is not marked complete in system and it will take another 24hrs and tomorrow tech will come waited again no show called again same info and they dont know till when it will be marked comp iñ their system waited again for 2 days still no update and cs is not helping at all even the tl there is reluctant to speak to us and so willing to hang up the calls

I have ordered poco f1 from flipkart under the exchange for my old one plus 5 mobile. When wishmaster came, he rejected my mobile for having scratches. Against that i complained to flipkart and they told me to send photos of my mobile having all corners and key points images. I sent them and they told me it is acceptable but however i need to cancel to my order and again place the order. Are you nuts for real?
Is this not a scam i dont know what it is.
Then i ordered on amazon and my phone got exchanged in the same condtions.

When ever i try to login it's showing error as "login unsuccessful, please try in a minute".
I've already send multiple mails to flipkart customer care, but they have not given any solution to re activate my account.

Indirectly flikart is forcing me to create another account to use flipkart. But i don't want to create another one. I want to use existing account with my mobile nuber.

I"m requesting flipkart to tell the solution to activate my account.

My login email id: [protected]@gmail.com

My flipkart email id:- [protected]@icloud.com
Phone number:- [protected]
Hello,
I'm facing a strange issue with flipkart pay later option.
On 8th august i ordered 5 items using 'pay-later payment method' but later found they are available cheaper elsewhere so i instantly cancelled the orders on that day within 5-6 minutes.
Everything went smooth all order's refund was successful to pay later but due to some glitch or something the transactions started appearing on my pay later's unbilled amount at middle of the night and next day.

Please remove the bugged transactions (Worth rs. 1020) from the pay later statement as soon as possible.

Thank you.

Below i'm copy-pasting the messages on orders.

Completed
Refund id:
[protected]Order id - od[protected]
₹202.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
₹202.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
₹202.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
₹207.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.

Completed
Refund id:
[protected]Order id - od[protected]
)
₹207.0 as refund will be transferred to your flipkart pay later account by thu, aug 08.