Flipkart Complaints & Reviews

In recent big billion day sale i have ordered a mobile with discounted price on 21st sep 2017. It is suppose to get delivered in a day as mentioned their order history / tracking page but it is not delivered till date. Upon asking the reason for delay in delivery they are suggesting to cancel the product and reorder with normal price without discount. If flipkart is not intended to give products at discounted prices and can't handle the pressure of the discounted sales... Why they have to introduce such offers??? I want my ordered product to be delivered asap.

I have purchased vu 43 inch led tv from flipkart by looking specification of 20 w audio output but the product deleverd from flipkart is 16 w as per company's user manual. Now flipkart aks to return the product but i have missed the other product from market with same specification and at same rate, but know i need to pay 15k more to same product which i have missed due to wrong specification mention by flipkart,

Ordered and received a damaged iphone (Extreme overheating and scratched back logo) and when asked for replacement flipkart completely denies it. Contacted them several times and they just hang up the phone saying we are sorry. Apple service center also denies replacement as according to them the product is damaged accidentally.

Order details

Order id - od[protected]
Sold by - shreyash retail private limited

Invoice is attached.

I got message answer all 4 questions realated to flipkart and win and i won mobile phone i got tracking id but i could not link to my account. Please look into the issue. Tracking id [protected] my account permanent number [protected]. I beleived flipkart now on big billion day i wasted my time doing the tasks to win mobile. First they asked who is the owner of flipkart where was it founded which year what is the slogan for big billion day. The message was like this i have given the link also please take action or make them to fullfill their promise *after flipkart big billion day sale!*

*flipkart is back.* everyone who participated in *big billion day sale* can win *free gifts.*

Participate in *play and win contest* and get chance to win *vivo v7, xiaomi a1 or redmi note 4.*

*http://big-billionday-sale.com*

Offer is limited till the stock last.

Hurry up!
Note: you just have to answer *4 simple questions*.

I was trying to place an order for samsung galaxy s7 on 24th september (Big billion days offer). The amount of 24, 790 got debited from my account through net banking but the order did not get placed. (No message from flipkart about the order). Also in my orders section, the order didn't get displayed.
Please take action on this as soon as possible.

My contact no : [protected]

Facebook link: https://www.facebook.com/flipkart/posts/[protected]

Order: od[protected]
I've been stuck with issues with this product (Kobo magnetic gym upright bike) for more than 2 months now. The product is worth 12, 199rs. Seller shipped a defective product, for which i asked for the replacement, seller again shipped a defective product, a month had passed by since then. After which i asked for the refund. Item was picked up on august 21st. It has been more than a month since then. But flipkart didn't give me my refund yet. Reason? Technical issue. Which their engineers are not able to solve since a month now.

I've called flipkart more than 20 times now, and every time they've just been rescheduling the date, because of the "technical issues" with this order. The seller has acknowledged that he has received the product. But flipkart is not giving the refund.

Hello! Dear team
I am really shocked about service and mismanagement of your team. On the day of big billion 21 september i have placed an order with order id - od[protected] on samsung galaxy on max with an exchange of redmi 2 prime. On 22 sep delivery boy came to my home for delivery and without any reason he rejects to accept my handset. I have all original invoice with all genuine accessories, box and good condition of handset. After that i have contact to customer care several times and every time representative told me that your complaint has been escalated and there will be re inspection of re delivery, finally asked me to wait until 28 september and said that we assure you your delivery will be confirm. On 24 september suddenly i got e mail and sms that your order has been cancelled and refund is in process without any confirmation, inspection and prior information.
Is that the way to deal with customer. This has happened when the offers are going to end. Is the offers only for showing, if the customer avails the offer, cancel the order at that time he is not able to avail again.
Request you to kindly look into this matter and give me a resolution.
Waiting for your kind response

I had ordered a ivoomi me3s of rs.5399 on 24th september against order no. Od[protected]. But now they say order is cancelled. And now its rate is 6500. What the hell is happening. This is all rubbish. This is very very bad and irresponsible behavior towards the customer. If is this goes as like then nobody will buy any product through flipkart.

On 6th september, 2017, i ordered united colors of benetton. Sneakers (Grey) from my flipkart account at 6:55 pm. Payment was cash on delivery and order was placed. I got confirmation message and email stating that my order will be delivered in 27th september wednesday

After this when i checked my order in my account, i was surprised to see that the order status is cancelled at 24th september sunday at 5:49 pm.

The shoe was at a rate of 1650 on 50% discount on behalf of big billion day. When i tried to place the order again, it was out of stock.

I had ordered redmi note 4 (Dark grey 4gb ram, 64gb) on september 24 during thier big billion day sale and got some discount, and the final price was 9899/- and i made this payment through my sbi debit card, and i got a confirmation message, but on 25 september they send me a message that my order has been cancelled
Now for the same phone they are charging 12999/-
How could they cancel an order after taking money
I just want my phone at same price that i just had payed... I want justice...

Yesterday I ordered a Samsung on7 phone my order was placed and order Id was also generated but I didn't receive any confirmation message or mail.But it's showing in my order option that order has been placed and delivery date is also given, but I want a confirmation message or mail so that I can know whether my order is confirmed or not

This is regards order no. Od[protected] from flipkart.

On 21st september i ordered a samsung galaxy s7 from flipkart during the big billion sale.

The delivery time on the website was "assured delivery on 22nd". However i did not receive the phone and then they informed me they would send it on 23rd. I was informed this by email wherein they blame the courier for delay in delivery

It is the 25th now and i still have not received the phone. This is to inform you that the status on the website still shows only approved. The seller has still not even packed the order and kept ready for the courier.

After number of complaints put forward to flipkart, yesterday i get to know that the order has been delayed untill the 28th of september.

I do not understand why flipkart has to mention an assured delivery time when they cannot fullfill the same.

This order has been made under the exchange scheme, and as per the t&c i had formatted my old phone, removed the sim card and memory card and kept it ready for the flipkart official to collect the same and give me my new phone. However it has been 3 days now my cellphone has been switched off with a hope that flipkart will deliver my order soon.

This is very bad delivery service on the end of flipkart. On email they blame the courier service for delay in delivery. And when you speak to the customer service on the phone, they blame the seller for delaying the order. As a matter of fact, flipkart themselves do not know the actual reason for delay. This was confirmed after speaking to a senior executive on flipkart.

This is surely my last ever order on flipkart. 1st they fool customers by increasing the price and giving a discount and trying to prove they are cheap.2nd - they do not deliver the order on the date as promised.

I would like my order to be delivered immediately by 25th or maximum 26th of september.

I am not able to track my order.
Flipkart gives 26 Sept 2017 delivery date
And I want my order exact on 26 sept.
Please deliver my order as soon as possible.
Thank you.

I Have Ordered Mac Book Air on 21 September 2017 My Shipping Date of Product was 23 September 2017 But My product is Not shipped Yet And Delivery Date of Product is 25 September 2017 But My product is Not delivering on 25 September I have called customer care they said we will Tell about your problem on 26 September ...

I have received one dell dell inspiron 1525/1526/1545 /1546/y823g/ x284g orignal battery 6 cell laptop battery vide order id od[protected]. The battery is not working at all, even it is not being recognised by the laptop. I need to get the same replaced with one of the same model as early as possible and if not to return the same.
Thanks

Dear sir/mam
My name is hemant bhatt and my mail i'd is ([protected]@rediffmail.com) my contact no is [protected]

Why your company's 90% products don't deliver in my location pin no 263139 and 263002
That's why i am using amazon and snapdeal
Please open your doors for this pincodes
We need flipkart services in our postal address
Thanks.

I bought an ambranne power bank 10000mah which appears to be fully faulty. Not working in any way
Order is: od[protected]

On reporting to flipkart they not agreeing for a reverse pickup. (In bangalore)
Neither do they arrange for a replacement/refund.

Instead i got a shipment address to ship the product. (Which is also in bangalore).
I tried negotiating with flipkart for arranging a reverse pickup they are adamant that they will not. But whole point is all my other returns (Clothes, belts etc) are taken care of ekart pickup, but when it comes to faulty electronics they cant bear the loss and try to pass on the loss to the common man.
So at last i took some time from my work and visited india post office they said its not a full proper address and they cant ship it. Called flikart - the guy said blue dart will take it. Ok next to bluedart and to my dismay they are refusing to ship the product and the same with fedex as well.
I spent half a day after this.

Again called the cust care of flikart and very annoyingly they are asking me to try with ddtc. I suppose these guys think that we customers are jobless people to hop from 1 office to the other everyday.

Now i cannot go and find a courier partner who ships to the address. I have my work and other commitments.

1. Why do you arrange reverse pick up only for apparels and not for electronic goods??
- for clothes/apparels they are ready for anything. The goods get rolled easily from customer to customer.

2. Why do you cheat the customers selling faulty products??

I believe the mistake i did was ordering a product from flipkart which was very well available in local shops.

Bottom line: flipkart cheated with me with 899rs.

I decide to boycott flipkart and convince my friends to do the same until they resolve my issue with a replacement/refund by arranging a reverse pickup.

I ordered a dell inspiron 14 model 3467 laptop from your website on 23 september 2017. Due to some problem, first i paid 21990 through debit card and than again paid same amount to the delivery man. I called to your customer care and asked for the payment details. They said that payment is made through cash on delivery but my bank account has been deducted by the same amount and 21990 has been transferred to your flipkart account,. So i request...

I have purchased trimers amount of 1998 rupee by sbi debit card on big billon day. 10% instant discount mentioned in web site, but it is not credited for me, i have payed full amount. So check and do rhe needful. As for your advertisement 10% discount should able to get while transaction. But still now my 10% of 1998 i.e 199 ruppee not credited in my account. Please take necessary step to resolve this issue.

I m writing to you about the concern with my order od[protected] for the product sony xperia c4 dual (Black, 16 gb). I contacted to your customer care on 13th sep2017 regarding mobile touch-pad is not working last 1week and executive replied me that within 24 hrs executive will receive mobile but didn't come. Still your team neither contacted nor solved the issue with mobile touch pad.