Flipkart Complaints & Reviews

Flipkart has suplied damaged/used sweden oriflame bronzing pearl radiance.

I have raised issue with the grievance officer as well as with feedback team but no response. Its a fraudulent act by flipkart and supplier "vinayaka accessories, jaipur" to cheat the consumer.

Flipkart should not allow such suppliers who are selling damaged products and duping the consumers. Above that, support team is not all bothered to response and resolve the issue.

Flipkart should immediately take action against the suppliers and replace the
Defactive product

I have placed order approx. 7 quantity all were dresses, order id [protected], [protected], [protected], [protected], [protected], [protected].
Some of already paid.
We have requested to them to deliver parcels by tomorrow but they denied and told me that we are return your all parcels, we cant take it today because urrregently i have to go outside from city.

Delivery person also do misbehave with coustomer.

Please solve this matter.

I have family program/function at my home that is the reason i have place an order, the date was showing initialy on website is wednesday 27th september 2017, after placing order successful the order date was thursday 28th september 2017, and now seller has the delivery date on friday 29th september 2017.

Since 5 days no status on my order,
If this is getting cancelled or delayed, i need my amount with double cash back,
Also my other orders are running very slow, yet not getting any updates on those.

I got below message,

Order placed: your order for haier 190 l direct coo... With order id od[protected] amounting to rs.10799 has been received. Your delivery is scheduled between 8:00 am and 8:00 pm on thu, 28 sep. We will send you an update when your order is packed/shipped. You can manage your order here http://fkrt.it/HIPAmTuuuN.

I have contacted customer support since 5 days, no one helping in this issue.

Please help me, if not i can prefer to choose any another amazon and paytm they are providing me one day delivery.

Really pathetic service.. I ordered redmi note 4 on the big billion day offer in exchange of my redmi note 3. As per my information the exchange policy clearly states that the display should intact and imei should be verified. Both these processes were successfully done by the ekart boy but he refused delivery only on the basis that the mobile was slightly bent from the outer area. You guys should clearly mention about this in the exchange policy. You are literally making fool of the customers. My order id is od[protected]. Give me an adequate reply for this and i am submitting my complaint to consumer forum. You people are fraud.

I order indian style regular men jeans pack of 2 order id[protected] on 19th sep 2017. Today is delivery date. Last update was item packed waiting for courier partner to receive but yesterday item cancelled without my request. How u cancelled my confirmed and packed order without my request we believe u not seller so i want my item without fail is this ur buyer protection policy??? I want my item without fail.

I had placed an order on flipkart for whirlpool refrigerator. Order no. Od[protected]. It was promised to deliver on 24th september through ekart. It had reached the nearest hub from my home on 24th september but was not delivered. I mailed several mails to flipkart and then their executive called me and said we will deliver before 27th september. They can easily deliver my order but they are not willing to do. They can deliver my order today but they are not delivering. Worst service really. Not happy. I was going through many reviews posted by flipkart customers and i found many reviews in which i came to know that flipkart did not deliver the order and cancelled it for some fake reason. I have clearly informed flipkart customer care executive that such case must not happen in my case.

Yesterday am talking with your customer care executive for product id od[protected] and take assistance of your technical person fore resolving that divic problem am changed some settings and deleted some running apps but till know problem not solved after 24houres so i requested to flipkart as per your terms and conditions when i brought that phone your site says any problem occurred from that divic we will replace or take return that divic either 10 days so am given return request with 10 days but till now you don't take any decession as early as possible you will send your representative for collecting that divic otherwise am go for consumer court previously am brought lot of products i never face like this type of reply from flipkart know i lose faith on flipkart from last 3days am talking with your technical team for resolving that problem but it's not worked finally i given request for replacement only but you saying in related story i deeply upseted about flipkart customer service...

Order no :[protected]
Product :- sportsoul polyester arm sleeve for men xl

I have received wrong product, the product is not matching with the size or the color with low quality,
The delivery boy, delivered the product which was open, and when i tried to call the delivery boy, it was unreachable & i got the call from ecom express service,
I tried to explain them regarding the issue, they didn't accept the above condition,

Delivery boy :- punith
Contach no :- [protected]

Ecom express manager name :- shreedar

Please kindly take the immediate action on the above concern to serve your customer better.

Od[protected] / feedback

Yesterday am talking with your customer care executive and take assistance
Of your technical person fore resolving that divic problem am changed some
Settings and deleted some running apps but till know problem not solved
After 24houres so i requested to flipkart as per your terms and conditions
When i brought that phone your site says any problem occurred from that
Divic we will replace or take return that divic either 10 days so am given
Return request with 10 days but till now you don't take any decession as
Early as possible you will send your representative for collecting that
Divic otherwise am go for consumer court previously am brought lot of
Products i never face like this type of reply from flipkart know i lose
Faith on flipkart from last 3days am talking with your technical team for
Resolving that problem but it's not worked finally i given request for
Replacement only but you saying in related story

Mene ek mi a1 order dia tha or payment v kar dia tha. Ek din k bad mera refund ho jata hai bina kisi cancel mail me. Jb mene purcha tb bola ki kid glti k wake me order cancel his hai. Avi wo log na mike mera order de raha hai na jo offer mila tha wo de raha hai. Me sahta hu ki muje wo order mile. Agr wo log order de mahi sahta tha to order lena hi mahi sahta tha. Tb me sure jega order details. Aisehi kyu mera paisa ek din rakh liya?? Avi mike who is using dam me sahta.

I ordered samsung mobile in flipkart on 21st sept. My product delivery date is on 25th sept. But still that product not dispatched from seller. I connected with customer service they are not responding properly. They are saying your product will deliver after one week because of seller unexpected issue so you should wait. What the hell is this, same day i ordered another product that product not yet delivers but status showing delivered. I send so many mails to customer service center but till now i did'n get any response from they. Really worst experience. I wont order any item in flipkart and i won't suggest any one to buy in flipkart.

Dear team,

I have booked redmi note 4 mobile through flipkart on 21st sep in big billianes days offer (Od[protected], i suppose to get delivery on 23rd sep which is not received yet. On same date i have received call from delivery person (Ekart) and he said he will delivere my phone on same date around 8 pm and i have called that person around 5 pm and he said that my working hours were over so i will arrange another person to delivered your product.

I have called on customer service helpline and communicate with 6 person.
1. Lina - [protected]
2. Anas - [protected]. (Complaint id given)
3. Priyanka - [protected]
4. Tapas (Senior executive)- disconnected my call
5. Vandana - [protected]
6. Ranvir - [protected]

But i have not getting proper response and service on my issues.

I have filed a complaint against the same with following complaint id (In[protected].

Today i have received the message and email from flipkart stating that "order cancelled due to product was not accepted".

I am unable to understand that if delivery person was not came to my place then how my order was cancelled without my confirmation.

Kindly look into this matter and resolve my issue and please arrange my product with the same price amount of rs 10999/-.

Please feel free to contact me on below details :

Name - tejas anjarlekar
Contact : [protected]
Email id : [protected]@gmail.com

Please find the attached screenshot for your reference.

Dear sir my product is not delivered from ekart logistics i jst want my product it showing out of delivery address pin code mismatch please sir help me..

I have purchased moto c plus mobile that mobile has many complaints immediately I have returned the mobile 20 days back till now they ate not responding properly in website it is showing with in 2 to 3 business days we will return amount to your account after mobile pick up I am watching that message from 15 days but no one come to pick that mobile

I purchased moto e3power last year between 1 oct 2016 to 3 oct 2016. I want invoice because phone is not working. My registered email with flipkart rakeshsl. [protected]@gmail.com and mobile number is [protected]. I am trying your c care number but not connected. Very fedup. My phone is not working from last 3 days.

Regards
Rakesh gupta
[protected]

I ordered a vu 32 inch hd ready led tv on flipkart.com and it was scheduled to be delivered on 23 rd september. It was not delivered on 23rd sep.i called customer care and they responded like it will be delivered by 26th, suddenly on 25 th evening i received a mail and sms that order has been cancelled and refund processed. I called customer care and got no positive response. Now the product is available in there site but it cost more .
Order no:OD[protected].
I want product not money.

I have purchased hyundai mpb 100w 10400 mah power bank on 17-07-17. The product is not working. When i complained about this to customer care of flipkart they provide me some contact details of hyundai customer care. However, it is very unfortunate the number sent by your team does not repair hyundai power bank. My problem is yet not solved.

Ref no while i contact with flipkart customer care [incident: in[protected]]
Kindly do needful action

Kamal krishna rajbongshi

Mb no [protected]

Flipkart service assured me to deliver my laptop order to specific address after change change of address before a deadline. They cancelled my laptop order without my permission. Reason is seller is unable to deliver to my location. They did this one day after big billion sale. I unable to buy same laptop at same price. I have had contacted customer every day insuring delivery of product to my address.

I placed an order (Od[protected] for moto z2 mobile phone on 22nd september. This was during the highly advertised big billion sale. At the time of order, i was assured of delivery the next day (23/9/2017). As of today (25/9/2017), the delivery is still pending and i am being asked to cancel the order due to address/pincode mismatch by multiple customer care executives. Multiple orders have been delivered to me and my flatmates on the same address. Your customer care is useless is providing any sort of solution that could be of any help.

Today, i got another order delivered at the same address, there is no reason to why this order could have a special delivery issues.

I have paid for the order. I want the item to be delivered as soon as possible.

Please address this immediately.

I ordered a mobile redimi note 4 of rs.9899 but due to some reasons i cancelled it later on. As flipkart promised me to refund my amount last by 25/09/2017.
But they were not paying it back as they extended the date till 29/09/2017.
And instead of giving me the exact reason they putting all blame to bank. Their executive told me that the payment is completed from their side it is the bank who is holding the money.