Flipkart Complaints & Reviews

Yesterday am talking with your customer care executive for product id od[protected] and take assistance of your technical person fore resolving that divic problem am changed some settings and deleted some running apps but till know problem not solved after 24houres so i requested to flipkart as per your terms and conditions when i brought that phone your site says any problem occurred from that divic we will replace or take return that divic either 10 days so am given return request with 10 days but till now you don't take any decession as early as possible you will send your representative for collecting that divic otherwise am go for consumer court previously am brought lot of products i never face like this type of reply from flipkart know i lose faith on flipkart from last 3days am talking with your technical team for resolving that problem but it's not worked finally i given request for replacement only but you saying in related story i deeply upseted about flipkart customer service...

Order no :[protected]
Product :- sportsoul polyester arm sleeve for men xl

I have received wrong product, the product is not matching with the size or the color with low quality,
The delivery boy, delivered the product which was open, and when i tried to call the delivery boy, it was unreachable & i got the call from ecom express service,
I tried to explain them regarding the issue, they didn't accept the above condition,

Delivery boy :- punith
Contach no :- [protected]

Ecom express manager name :- shreedar

Please kindly take the immediate action on the above concern to serve your customer better.

Od[protected] / feedback

Yesterday am talking with your customer care executive and take assistance
Of your technical person fore resolving that divic problem am changed some
Settings and deleted some running apps but till know problem not solved
After 24houres so i requested to flipkart as per your terms and conditions
When i brought that phone your site says any problem occurred from that
Divic we will replace or take return that divic either 10 days so am given
Return request with 10 days but till now you don't take any decession as
Early as possible you will send your representative for collecting that
Divic otherwise am go for consumer court previously am brought lot of
Products i never face like this type of reply from flipkart know i lose
Faith on flipkart from last 3days am talking with your technical team for
Resolving that problem but it's not worked finally i given request for
Replacement only but you saying in related story

Mene ek mi a1 order dia tha or payment v kar dia tha. Ek din k bad mera refund ho jata hai bina kisi cancel mail me. Jb mene purcha tb bola ki kid glti k wake me order cancel his hai. Avi wo log na mike mera order de raha hai na jo offer mila tha wo de raha hai. Me sahta hu ki muje wo order mile. Agr wo log order de mahi sahta tha to order lena hi mahi sahta tha. Tb me sure jega order details. Aisehi kyu mera paisa ek din rakh liya?? Avi mike who is using dam me sahta.

I ordered samsung mobile in flipkart on 21st sept. My product delivery date is on 25th sept. But still that product not dispatched from seller. I connected with customer service they are not responding properly. They are saying your product will deliver after one week because of seller unexpected issue so you should wait. What the hell is this, same day i ordered another product that product not yet delivers but status showing delivered. I send so many mails to customer service center but till now i did'n get any response from they. Really worst experience. I wont order any item in flipkart and i won't suggest any one to buy in flipkart.

Dear team,

I have booked redmi note 4 mobile through flipkart on 21st sep in big billianes days offer (Od[protected], i suppose to get delivery on 23rd sep which is not received yet. On same date i have received call from delivery person (Ekart) and he said he will delivere my phone on same date around 8 pm and i have called that person around 5 pm and he said that my working hours were over so i will arrange another person to delivered your product.

I have called on customer service helpline and communicate with 6 person.
1. Lina - [protected]
2. Anas - [protected]. (Complaint id given)
3. Priyanka - [protected]
4. Tapas (Senior executive)- disconnected my call
5. Vandana - [protected]
6. Ranvir - [protected]

But i have not getting proper response and service on my issues.

I have filed a complaint against the same with following complaint id (In[protected].

Today i have received the message and email from flipkart stating that "order cancelled due to product was not accepted".

I am unable to understand that if delivery person was not came to my place then how my order was cancelled without my confirmation.

Kindly look into this matter and resolve my issue and please arrange my product with the same price amount of rs 10999/-.

Please feel free to contact me on below details :

Name - tejas anjarlekar
Contact : [protected]
Email id : [protected]@gmail.com

Please find the attached screenshot for your reference.

Dear sir my product is not delivered from ekart logistics i jst want my product it showing out of delivery address pin code mismatch please sir help me..

I have purchased moto c plus mobile that mobile has many complaints immediately I have returned the mobile 20 days back till now they ate not responding properly in website it is showing with in 2 to 3 business days we will return amount to your account after mobile pick up I am watching that message from 15 days but no one come to pick that mobile

I purchased moto e3power last year between 1 oct 2016 to 3 oct 2016. I want invoice because phone is not working. My registered email with flipkart rakeshsl. [protected]@gmail.com and mobile number is [protected]. I am trying your c care number but not connected. Very fedup. My phone is not working from last 3 days.

Regards
Rakesh gupta
[protected]

I ordered a vu 32 inch hd ready led tv on flipkart.com and it was scheduled to be delivered on 23 rd september. It was not delivered on 23rd sep.i called customer care and they responded like it will be delivered by 26th, suddenly on 25 th evening i received a mail and sms that order has been cancelled and refund processed. I called customer care and got no positive response. Now the product is available in there site but it cost more .
Order no:OD[protected].
I want product not money.

I have purchased hyundai mpb 100w 10400 mah power bank on 17-07-17. The product is not working. When i complained about this to customer care of flipkart they provide me some contact details of hyundai customer care. However, it is very unfortunate the number sent by your team does not repair hyundai power bank. My problem is yet not solved.

Ref no while i contact with flipkart customer care [incident: in[protected]]
Kindly do needful action

Kamal krishna rajbongshi

Mb no [protected]

Flipkart service assured me to deliver my laptop order to specific address after change change of address before a deadline. They cancelled my laptop order without my permission. Reason is seller is unable to deliver to my location. They did this one day after big billion sale. I unable to buy same laptop at same price. I have had contacted customer every day insuring delivery of product to my address.

I placed an order (Od[protected] for moto z2 mobile phone on 22nd september. This was during the highly advertised big billion sale. At the time of order, i was assured of delivery the next day (23/9/2017). As of today (25/9/2017), the delivery is still pending and i am being asked to cancel the order due to address/pincode mismatch by multiple customer care executives. Multiple orders have been delivered to me and my flatmates on the same address. Your customer care is useless is providing any sort of solution that could be of any help.

Today, i got another order delivered at the same address, there is no reason to why this order could have a special delivery issues.

I have paid for the order. I want the item to be delivered as soon as possible.

Please address this immediately.

I ordered a mobile redimi note 4 of rs.9899 but due to some reasons i cancelled it later on. As flipkart promised me to refund my amount last by 25/09/2017.
But they were not paying it back as they extended the date till 29/09/2017.
And instead of giving me the exact reason they putting all blame to bank. Their executive told me that the payment is completed from their side it is the bank who is holding the money.

I haven't ordered anything on 22 september. But there's an order confirmation in my account. Is this because someone else is using my account? The order confirmation is on my sms which i saw today (25th september) there's no email confirmation. How should i proceed?
I hope to get this resolved soon. Kindly respond as soon as possible and resolve this problem.

Order id : od[protected], skybag brat 4 bagpack, date 20 sep 2017, blue color, discount price 616, seller : retailnet, recieved the product on 24 th sep 2017. On site there is a logo inside the bag which is missing and also the quality is not upto the mark. Product recieved is look alike product. I want replacement with original product.

I booked my phone moto c+ on[protected] on big billion day offer with exchange offer. Exchange price as well as all the necessary input was done by auto test run on flipkart app. Today on[protected] while receiving my order the delivery boy (Wish master) said that imei no. Is not matching and he did not delivered my phone. It's not my fault as imei no. Input was done through auto test run on flipkart app.
This is very disgusting as i formatted my exchange phone for delivery. As per flipkart consumer care they suggested me to cancel the order and place a new order but this is not possible as big billion day is over. I will not get the same offer
Request you to sort out the issue as big billion day offer is not available now and it's not my fault. Flipkart has no solution to this issue they said to cancel the order.

I have booked canon 1300d on flipkart order id - od[protected] date 21st aug 2017, transaction successfully completed and amount credited to flipkart as per bank status and same confirmed by flipkart cust care.

Since my order not yet confirmed since 21st aug and unable to see in orders.

I am calling to flipkart cust care they are saying your order in created state and back-end team working on this they will contact you within 24hrs. Back-end team haven't contacted me since 4-5 days.

Kindly confirm the order or refund me the money.

I have order the tv on 20th sept 2017 it as delivered on 23rd as they said but they gave the date on 25th installation will be done but today 25th sept 2017 /7.30pm no one came to now and no information til now complained on flipkart customer care they told installation will be done by today 7.000pm on 4.30pm now 7.30pm no one came the tv was on one corner i spend 42k for the tv buy it is there without use for 2 days

Dear sir i have purchased clothes having order number od[protected] on 20th september 2017 having total amount 4013.. But till today i have not receive the same order and this is not excepted from reputed company like flip-kart. So i hope by coming next one day the item should come positively otherwise i will not prefer flipkart in future purchase.