Flipkart Complaints & Reviews

Sir/madam,
I had ordered an hp laptop. I received a msg that it will be delivered by monday but now the status is showing "refund & cancelled". Neither i have received any call nor any msg regarding cancellation. Even flipkart customer care said that the seller has cancelled from their end. I want to lodge a complaint against the seller for playing with us. I could have purchased something else with that offer but i couldn't

Hi team,

I have ordered a vivo y69 and have the order id "od[protected].
The used email id is"[protected]@gmail.com"and phone no is"[protected]".

Even after mentioning the correct delivery address i am not sure why the address changed. So i want the product to be delivered to a different address instead of the one mentioned in the order.

New address - h-1/50 sector-16, rohini, delhi-110089

Please look into this asap and deliver the product to the mentioned address.

Thanks,
Kanishth sachar
Mob - [protected]

Hello sir.
I have ordered red mi 3s prime note in 2017 on flip card

My new contact info is [protected] & my emailin is
My email id is [protected]@gmail.com
I had lost my original bill, i want duplicate bill.
Ime/1 [protected]
Ime/2 [protected]
Sn 13479/[protected]
I am loss my orignal bill
& i have also some problem with my new handset
Please mail me as soon as possible.

Hi,
This email is regarding a refund. I have placed an order for 34990/- on 21st sep, 2017, after placing the order i immediately cancelled that order. That i got the email and got a message from you site that refund will be credited with 2 business days. Now 2 business days has passed but i have to received the refund since morning i am sending emails regarding this, however no response from your end. No contact number to contact with company. I have already logged a complain in consumer forum, complain no. 439629. I have given enough time to company, now it's high time. I want this to be refunded by today evening. Please do the needful.

Order id : od[protected]
Refund id : 99796282

Thanks and regards,
Riya paul

Invoice no. Faaa2u[protected]
I bought lava z25 mobile but it had defective mic and speaker (During the call other side is not audible rather there is an interruption of a noise), complained to customer care for replacement. They sent an technician who actually couldn't open the handset and told us to flash mobile which will cost 400 to 500 depending upon device. I called customer service and told them why should i pay for the defective piece because i have paid for a new piece and not for a defective piece. They told me that the technician had told the matter is resolved and mobile does not have any problem so it can neither be replaced nor returned. During this conversation the escalated call representative behaved very badly & rudely. I kept telling her that the technician couldn't open the mobile, didn't make any call didn't hear the sound produced during calls, didn't check anything but she disconnected the call. My last date for replacement /returning is 28th september 2017. They didn't even confirm with the customer about the work done by the technician.

Hi, i ordered asus zenfone selfie in flipkart using sbi debit card and then i choose to cancel the order and i got the status saying i will get a refund in 6 working days fair enough.

Then i was ordering lenovo k8 plus phone in flipkart. I filled everything, my money got deducted but the order didn't get placed it's rs.8399.

I choose to pay by debit card sbi debit card.

I am not at all happy with flipkart service this is one of the worst services i ever had.

Please don't ask for order details coz order didn't get placed and money got deducted.

My registered mob no:[protected].

I want anyone from flipkart to get in touch with me right now. You can contact me on the same above number.

I ordered samsung s7 on 21september 2017 thursday. Before placing order i checked probable delivery date with my pincode, it showed me 23september 2017 saturday.
But after payment & submitting order it showed me 25th september 2017. I immediately contacted on of the flipkart executives.
But didn't get satisfied with her response as she said that showing delivery date is tentative and continued with some other reasons.
I didn't understand what is that tentative delivery date?? I checked with my pincode & it showed me 2 days for delivery.
Now i will not available on the current delivery date (25th september 2017) as iam going on holiday for 7 days.
Initially it showed me the delivery will be before saturday and that is the reason i booked the handset. Now they are saying it will be on monday

I am lodging this complaint due to i am very disappointed by the treatment of flipkart support team in the matter of missing mobile in box (Redmi note 4 - order id: od[protected] date : 26.07.2017). After more than 50 days of lodging the complaint (From 28.07.2017) no proper response / findings is given to me. Flipkart support team is completely failed to provide me what is their actual finding from investigation during last 50 days in this case. They give me childish reason that "your request has been canceled as our systems have detected an unusually high number of returns in your purchase history" which are not even concerned in this particular mobile missing case. They are not interested in catch the actual culprit. I have provided my flipkart / customer id to flipkart support team to show me single transaction in last 1 year which i had returned from my flipkart id but now they are not responded. My flipkart id is "sandeep. [protected]@rediffmail.com". Now they have blocked my above flipkart id. I want justice and refund my money. I am submitting herewith invoice copy and last email for your ready reference and necessary action.

I already raised one complaint but still mu issue is not been solved, flipkart is directly telling that refund is been done succesfully from us and i havent recive any refund in my account, give me some proof in writting or email me the reciept that money is been transfered to my account,

Please check attachment as well it is clearly showing that refund is still pending from flipkart end and they are blaming bank for that, really it is shamefully thing, this is why most of the people dont trust on onling shopping, flipkart is one of the reason behind that

I had ordered for 2 numbers of the item Beadworks Showpiece - 7.2 cm. But I received only one piece. The package itself was small enough to hold only one piece. The courier boy just gave the package to me and rushed off without waiting for me to check if the required quantities are available.

PLEASE SEND THE OTHER PIECE IMMEDIATELY

With order id od[protected], i did a purchase which was later assured to be picked up. Flipkart told me that they have refunded the amount to phonepe and phonepe automatically refunded the amount to the citi bank credit card belonging to my brother i used for the purchase. The irony is that it's more than 1 month and i have not received the amount back into the account. I asked the phonepe, they provided me some arn no with which my brother contacted the bank and the bank denied any such transaction. I am writing to flipkart and phonepe again and again but the reply is the same. They seem really very less interested in resolving this issue.

Sir, my flipcart account has been deactivated and now i want to reactive it. My flipkart account registered mobile number is [protected]. When i am trying to login into this account it shows that account inactive. I am facing a lot of problems during login. This is my primary flipkart account. Due to this i couldn't order anything in this account. Please reactive it.

Mobile number [protected]

The issue has not been resolved.
Subject: defective product, asked to return & refund
Date: 14/09/2017
To whom it may concern,
Regarding the order id: od[protected] you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
Your work is violating the indian consumer protection act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield (Cant/fraudulence) after trapping, misguiding me by your scam process. As i already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st september, 26th august, 02nd september and many times before that day i had mentioned my previous mail. Also, why you misguided me about the terms when i asked you before buying this product?

Note: the incident: in[protected] and incident: in[protected] has not been solved yet from your end.

Please take your defective product and refund me asap you said to me.

I hope it will help you.

Thanks with best regards

Minati das
M:+91 [protected]/ [protected]

Subject: re: regarding order: od[protected] [incident: in[protected]]
Date: 09/09/2017
Hi,
As we had the conversation over telephone, you cannot ignore the responsibilities and liabilities on the customer like this way, you are trying to divert the main issue consistently by your illegal work.
Your work is violating the indian consumer protection act., which is above all. You had violated your own policies and after that you are trying to use your policies as a shield (Cant/fraudulence) after trapping, misguiding me by your scam process. As i already told you everything before and submitted my refund request to you via mail which was officially declared by you to me on 1st september, 26th august and many times before that day i had mentioned my previous mail. Also, why you misguided me about the terms when i asked you before buying this product?

Please take your defective product and refund me asap you said to me.

I hope it will help you.

Thanks with best regards

Minati das
M:+91 [protected]/ [protected]

Why there is difference in price of 32 gb and 16 gb variant of iphone 6

Iphone 6 16gb cost shown on flipkart =49, 999
Iphone 6 32 gb cost shown on flipkart=20, 999

Attaching the screenshot with this complaint.

It is very difficult to trust the product sold online. The lower range product cost two high while the higher range product cost to low which cause unknown ability to judge between product by me.

Dear sir/madam,

Greetings! I recently placed an order at flipkart (An electronic commerce company headquartered in bangalore, karnataka) for lenovo k6 power (Gold, 32 gb) (3 gb ram) mobile phone under exchange offer (Order id:od[protected]. The exchange offer involves exchanging older mobile with a newer one. When the ekart (Courier name) executive came to deliver the mobile, he rejected the exchange for reasons not...

Sir/maam,

I am a regular customer of flipkart, i am using your service for last couple of years and i was quiet satisfied, but my last order was for 2 pcs of frontech
Jil-3763 wired optical mouse cost rs.650/- and 1 pc crative a50 laptop / desktop speaker cost rs.910/- on 18th sep 2017, which i received yesterday and when i opened the boxes one creative speaker is in one box which was ordered but the other box contains only one pc mouse of dell instead of 2 pcs frontech mouse. I was surprised and shocked.

Please try to solve my problem as soon as possible. You can also check my all past orders, i am a regular customer of your concern.

Hope you will solve my problem very soon.

Awaiting for your early response.

Thanking you,

Tinku kar
[protected]
254, shantipally, r. B. Connector
Behind siemens
Kolkata-700107

Encl : scan copy of dispute bill

Dear flipkart, you are a big time cheater. I wanted to launch a complain, called your customer care. But the customer care are of no use, worthless!!!. I asked them to take my complain and give me number. They say we do not take complain we take feedback, so they gave me this'in[protected]'.
You all showed me a delivery date that attracted me most, more than the product and price. After i ordered, i got a confirmation over mail with the same details of dates and all. But without any information you guys pushed the date, did not bother to inform me as well. This is called cheating. Customer care says, "system is not showing why the dates were changed". Honestly man you guys are just a big time cheater.

Sir i raghvendra singh order an ortan 5005 electric kettle black silver of pries rs. 570.00 to flipkart on 15.07.2017 same has been delivered to me on 29.07.17 on check i had found it is a defective goods having leakage from handle as it is a electric equipment so for safety point of view i decide to return the same to flipkart, accordingly i immediately lodge a request to flipkart and they ensured me about return accepted with id od[protected] and informed, the defective item will be picking up on 08.08.17 i was wait but no one came and do the same hence i once again contact with flipkart customer care official they apologized for the same and ensure same will be done on 17.08.17 but sir no one come and the defective item still with me. Today i. E. 18.08.17 i again try to contact with flipkart but no one respond me sir i m very much disappointed and annoyed with flipkart service and why they are cheating us please take necessary action against responsible people and arrange to replace the defective item immediately. Raghvendra singh mob. No [protected]

Hi sir,
I'm t. Nirosh kumar, mail id:[protected]@gmail.com, cell: [protected] user account.
I have tried to purchase lenovo k8 plus mobiles 2 nos on 21st september, 2017 on big billion offers day provided by you.
But the amount was deducted from my bajaj finance emi card no: ending 2566 the 2 times rs.9000+rs.9000 but order wasn't placed till now.
I would like to know the status of the orders or amount to be refunded back immediately.

Thanks,
Nirosh kumar

I was going through the flipkart website. I was searching for shoes. I found something. I saw sega sport's shoes. Which costs around 500 ruppe in local market. But on the website it is 2899 rupee. And you can get these on 80% diacount 700 ruppe. Flip kart is making fool of customers. There are so many. Cheap products which costs 400 ruppe in local markets and on flipkart they are showing their prices above 2000 ruppe. I have attached a screenshot please have a look.