Flipkart Complaints & Reviews

Hi team,

I have ordered an iphone 7 from flipkart on 21st sept 2017 and the time communicated for delivery was 23rd sept 2017. But i haven't received that order yet.in the tracking log it shows from last 2 days the product is travelling between pune sort facility and various hubs. Pune sort facility dispatched the order to pimpri hub, they sent it back to sort center and the status because misrouted within same city. Again yesterday pune sort center sent the order to thergaon hub, today in morning they again sent it back to pune sort facility and again the status becomes misrouted within the same city.

The response that i am getting from customer care executives is really useless and they don't know wht's going on. One of the senior executive said, its with flipkart's shipping vendor and now its not their responsibility.

I had a word with a team handling logistics on 25th sept and given them detailed address and they said that the order will be delivered on priority, but today again the order was sent back by the hub to pune sort center. I think flipkart is making fool of its customer and the discounts given on big billion day was good for nothing. Attaching snapshot with this request which will give clarity around their pathetic logistic management.

Order number: od[protected]
Product: iphone 7
Regards
Tushar

I ordered a mobile on exchange during recent offers, i enetered the imei of my old mobile no and processed and paid the amount online, today the delivery guy came to deliver the product ordered and saying there are two imei nos and one is matching and the other is not mentioned and left with out delivering the product. I called to customer care and asked to send back the delivery guy stating my order is to checked again and they refused stating there is no such way to send back him to my address and asked me to cancel the order. Halfheartedly, painfully and unwillingly i cancelled the order. That was a gift for my wife on the eve of dussera and diwali and i spent almost 15k on it. I wish flipkart should deliver the product immediately by taking back their cancellation as the product is still in delivery hub.

During sell in september flipkart sell very bad product.

At the time of delivery i open the box and found it is used and open condition. Then i ask to delivery boy to return it but he told me there is a return policy for the same. When i went to the flikart.com there is no any option for return or replacement.
Please help me for the issue i am in big trouble..

I have ordered a laptop in big billion days. I have already paid for order on 21 september. Now on 26 sep. Flipkart automatically canclled my order. My flipkart order id is od[protected]. Please help me regarding this. Initially flipkart told that your item will be delivered by 28 sep then they told that it will be delivered on or before 4 october and now they canclled my order without any reason.

I have purchased moto e4 plus on 1-9-17 invoice no. Faba6k[protected]. From the first day it is not working. Product details - w145792/motorola hsn:85171290 ;[protected];[protected]. It's my humble request to u replace this phone provide me new phone against. I shall be very thank full to you because it's a jenioun problem. Thanks & regards. Jitender kumar

My order no is OD[protected]. i have ordered iPhone6 on 23rdSep2017 which was supposed to be delivered by today only(26/sep/2017).
But now they are saying to cancel the order.
my contact no is [protected]

I didn't received my prepaid order of lee skinny jeans (Order id : od[protected] which has to be delivered by 25/09/17 (Monday).
Your executive said that - "cancel the order it is undeliverable". I don't want to cancel my order & want my ordered product anyhow.
Pls help& resolve it without cancellation of order.
Rgds
Prem dahiya
[protected]

Hi sir i am vivek hegde
Register flipkart mobile number. [protected]
Mail i'd. [protected]@gmail.com

24/9/2017 i am purchase 4, 5 product rs 12658. I am using phonepe+ sbi debit card 1705 and 10953.
In filpkart offer 5%phonepay and 10%sbi offer is there i am getting only phonepay offer is credited 10%debit card offer not credit.
I'm using sbi bedit card. I will so many time call customer care he is telling u pay the money upi.
But im not using upi i am pay bedit card and i am send the proof also pls check

I have ordered an Apple Iphone SE 32Gb, Gold on 21st septembe, 2017, from flipkart on the big billion day sale priced Rs. 17999/- INR . But today the order(Order ID OD[protected] is automatically cancelled. This is purely breach of contract.

We ordered a refrigerator from flipkart. The order included an exchange of old fridge. The charges includes delivery of new fridge, pick up charges of the old equipment.

The delivery guy came alone and said that he cannot transport the fridge to our home which was located in the first floor. He threatened us that if we don't provide additional help he would leave the fridge in the ground floor and leave. Further, the delivery guy demand rs500 for lifting it even after providing additonal help thus making us pay both the person rs500 each additional to get the fridge delivered in our home

On calling customer care, we were said that they will not be able to help us on this since our address does not mention first floor.

How could flipkart be so careless and the fact that they send off with one person to deliver a huge fridge does not make rational sense.

Od[protected] item) this order has been refunded without any reason and the cargo showing on delivery to customer... And i am following with flipkart for last 10 days for the delivery status of the same and the customer care telling that i have asked for cancellation...??? Is this possible, when i am following up for 10days for delivery then why should i call for cancellation, irresponsilbel reply from flipkart,... What type of service is this...

Order id:od[protected]
Order date: 28.03.2017
Invoice date: 29.03.2017

Product: syska led light 15 w

One led bulb out of 3 is not working.in which 15 w is found faulty.

Both 9 w & 15 w is working.

Need replacement as it has 2 years warranty.

Initially the bulb is working fine, but after some days one bulb went off. The bulb can be made ready when replacement reach us.

The delivery boy just came to my place. He checked my laptop with serial number, charger, but my laptop is not in working. So he declined the replacement old laptop with new hp laptop as per order# od[protected].

At the time placing the order online, in exchange offer there was only asked about serial number, model number & version of laptop. There were nothing like laptop is working or non working like other website. If it is like that please share that data/screenshot with me. When i try to explain him that this was not mentioned while ordering new laptop, but he declined as it is technical issue? Is it customer's fault? Then why should i suffer? I want my laptop with this offer, as i already paid, and facing too much issues.

Kindly reply on the same trail email and also share your email id, so that the chain email will be in same page.

Looking for the best solution.

I have purchased a redmi note 4 mobile
Redmi note 4 (Black, 64 gb)
Color: black
Od[protected]
Order on 21 sept, 2017
Seller:
Truenet commerce
₹7, 919
Offers:
4
Delivery expected by tue, sep 26th '17
Your item is out for delivery
Return
1-year buyback guarantee
Color: black
Seller:
Fair value retail
₹89
Offers:
1
Delivery expected by sun, sep 24th '17
Your order has been placed.

Ekart courier person did not pickup due to minute hair crack on the top of screen which was not known by me so pickup item was rejected.
Kindly tell me what would be done by me.
If the amount of replaced mobile accepted by you then i will pay it so that i buy the ordered mobile redmi note 4.
Thanks.

Mobile no.- [protected]

Hello sir,
My name is umesh satish borse
My order id is od[protected]
I placed order on big billion sale start 21st sep 2017 12am
Now today dt 25th sep 2017 i got call from flipkart stated ur order is cancelled due to order untraceable, we cancel this order and gives refund, now sale is over and product is out of stock
Why my order is cancelled? Why return
This is huge loss
1) now sale is over so no 10% cashback
2) product is out of stock
3) flipkart earphone price also increased from 350 to 700
All these happened without my fault
It's flipkart responsibility when seller is cheater or courier untraceable
Don't make ur customer permanantly bye bye from flipkart and go with amazon
Find out some solution on this issue which created by you no customer fault
Think about it and save ur customer to shop in future from flipkart.
Sir please think once again and tell me in all matter what is my mistake
Is there is not my mistake than why this flipkart team give me that extra money which i loss due to sale is over. I wish u understand my concern and find out some solution

Dear sir,
I purchased mi a1 set worth of rs 13499 from flipkart on 21st sept but got stone inside box. Within 5 minutes i called back to flipkart and told about incident so they assured me to investigate the matter and get back to me.
But i got mail from flipkart on 25th sep regarding my complaint i. E. Seller refused to fullfil my compensation.
My order no is od[protected].
And now neither they reply nor want to inform about further process.
Please help regarding this issue
Thank you.

Dear sir i am suresh from chennai my email id [protected]@gmail.com sir last my purchase on vivo y55s mobile by using kotak credit card my cash transfer to the flipkart. Transfer amount is rs=12490. But till today onwards i am not recived a mobile and also any confirmation message from flipkart. Sir please send my mobile phone or refund my cash. Thanking you by suresh. P. My mobile no [protected]

Dear flipkart,
I have ordered one style n shades solid blue kurti of blue colour but flipkart send me green colour kurti..
Plz exchange or refund my money immideatly.
I think flipkart not check material quality at dispatch end.

My order no is od[protected]. For other detail plz check the attachment.
With best regards
Heera singh
[protected]

My flipkart account has been deactivated and now i want be activate it but it is not activating
My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password they show me "account is inactive contact the customer support to reactivate it"
Pl solve this problem at the earliest, so that i can reuse it.

I have bought a micromax 32 inches led tv from flipcart company, delivery of tv was on 5th jun 17 in which there was 10%cash back, but still i am waiting and now neither customer care is replying nor any confirmation message have been given from company... Such poor customer services has totally harassed me. If it is possible kindly do something for me for my cashback return from flipcart. My contract number is [protected]/[protected]... Pankaj