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Flipkart Complaints & Reviews

2.8
Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1758

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M
monarchporwal
from Kanpur, Uttar Pradesh
Sep 21, 2017
Resolved
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Resolved

Address: 208002

I ordered mahroon colour pepe jeans t-shirt but when it came to delivery, another product was delivered (Lee cooper blue colour half sleeve t-shirt which was used, different brand and with no price tag.)
When i called flipkart customer care, i told them to refund it. When pickup man came for pickup of the parcel, he didnt picked up because of wrong request.
When i requested the another time next day, again pickup man came but he again didnt picked up telling the excuse that he want a mail from flipkart to pickup this used, different brand and with no price tag lee cooper t-shirt.
And this goes on again and again.

This is very dissappointing. I request you all to please take this wrong product back and refund may amount (Rs. 899)
Oct 25, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2017
Flipkart Customer Care's response
We will revert on this.
Verified Support
Sep 22, 2017
Flipkart Customer Care's response
We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account post original product pick up confirmation as same has been arranged for 26th Sep. Closing the complaint from our side.
Sep 24, 2017
Updated by monarchporwal
I ordered mahroon colour pepe jeans tshirt but i recieved used old damaged lee cooper blue colours t shirt with no price tag..
I complained in flipkart customer care, they told me that i will get the refund once the product will be picked up. They also requested for pickup but when the pickup man came he told me that he will not be able to pick up the product as his seniors told him not to... I complained again and requested for refund.
This has now gone for several time, i. E. I have requested for refumd more than 7 times... But there is no response everytime i request you people always give a new excuse.

Its my humble request to please refund this product and get me my rs. 899 back.
Verified Support
Sep 25, 2017
Flipkart Customer Care's response
We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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    K
    Kuvila
    from Bengaluru, Karnataka
    Sep 21, 2017
    Resolved
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    Resolved

    Address: 560004

    The product (Lenovo smart watch hw 01) delivered to me on 18 th of september has problem with the device.. So i was continuesly from day 1 trying to return or replace the stuff. But the people from customer service is not understanding the exact issue with the device and rejecting my product return.. Kindly help me out to get a suitable replacement or refund of 2500.. The product specifications said it will be connected to or paired with any of the android phones but in the product which is delivered it is showing that, it will be connected to android 4.4+.. Now i cannot change the phone for the device. So resolve my issue.
    Thank you
    Kuvila
    Oct 29, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 21, 2017
    Flipkart Customer Care's response
    We will revert on this.
    Verified Support
    Sep 22, 2017
    Flipkart Customer Care's response
    We would like to inform you that our seller has confirmed that the refund is already initiated and it would be credited in you account on or before 2 working days post pick as same has been arranged by 22nd Sep. Closing the complaint from our side.
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      S
      Steffi123
      from Pune, Maharashtra
      Sep 21, 2017
      Resolved
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      Resolved

      Address: 400083

      I had purchased whirlpool washing machine on 10th sep, 2017 and from that time onwards i am just following up with customer care for the defective product.

      Its a request please i need a refund as i am not happy with this whirlpool washing machine product which is defective the water inlet is not proper it does not flow in the washing tub and it takes a lot of time even the technician had checked he had informed that the whirlpool machine water inlet is designed in l shape and its not direct please its time consuming i need a cancellation and refund of this product wrote so many mails called so many times to customer care of flipkart but my problem is not resolved i am just tired.

      I am very disappointed with flipkart services i am been just given dates but my problem is still not resolved please its a request i need a refund of this product please.

      Please understand my concern.

      Regards
      Steffi
      [protected].
      +2 photos
      Sep 26, 2017
      Complaint marked as Resolved 
      Thanks its been resolved by flipkart team (Dilip Kumar he had been a great help for me)
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 25, 2017
      Flipkart Customer Care's response
      We will revert on it.
      Verified Support
      Sep 26, 2017
      Flipkart Customer Care's response
      interacted with the customer provided solution
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        H
        hussaink
        from Mumbai, Maharashtra
        Sep 21, 2017
        Resolved
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        Address: Mumbai City, Maharashtra, 400033

        Want to book a lenovo k8 plus (3gb) at 21st sept 2017 but due to relegious reasons i want it to be deleivered after 2nd oct plzz is it possible reply me i am eagerly waiting for the reply. I tried every customer care no. Of yours but i am getting same reply that executives are busy i am trying it from morning but same reply so please reply me immediately i will be very thankfull my email id is [protected]@hotmail.com
        Nov 1, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 21, 2017
        Flipkart Customer Care's response
        We request you to visit our website/app for more information. Sorry! We can't give you the assurance for early delivery.
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          A
          abhi.dlv007
          from Pune, Maharashtra
          Sep 21, 2017
          Resolved
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          Resolved

          Address: 411043

          I am not happy with the flipkart services. It seems to be totally fake service provider. Today i have purchase mi a1. It was added in to my cart and when i try to continue for payment it stopped for some second and the product become out of stock. I don't know why if there is any product added into your cart how it gets out of stock. I agree if the item is not added into your cart. But though after adding into the cart it goes out of stock is totally rubbish. A person need some time to add payment as well as i wasnt got time to add payment.in a few second it is going to be out of stock. I am totally disappointed. Cart item become out of stock is not good. I waste my full night time with adding this into cart and after a few second it become empty. Now i think never go with flipkart any more.
          Oct 25, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 21, 2017
          Flipkart Customer Care's response
          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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            J
            Jagjog
            from Faridkot, Punjab
            Sep 21, 2017
            Resolved
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            Resolved

            Address: 143001

            My flipkart account is deactivated and when i try to reactivate it it says to contact the customer care i want to activate my account but i am unable to do it with the adjusted email id or with registered mobile number please help me to deactivate my account as soon as possible. Thank you

            Mobile no. [protected]
            Email= [protected]@gmail.com
            Oct 27, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Sep 21, 2017
            Updated by Jagjog
            Help me to reactivate my account^^
            Verified Support
            Sep 21, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Sep 22, 2017
            Flipkart Customer Care's response
            We contacted customer .Educated customer as you didn't try with desktop version or with laptop . Customer agreed. Hence, closing form our end.
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              D
              darsh modi
              from Ahmedabad, Gujarat
              Sep 21, 2017
              Resolved
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              Resolved

              Address: 380004
              Website: flipcart.com

              Yesterday i have placed order with sbi debit card from my sbi account "6771.0" rs. Deducted but in flipkart account i am not able to see order.

              I have received message from bank with flipkart txn# ks[protected] so, please check this transaction and do advice for this.

              I have placed order with [protected]@gmail.com

              Please reply me as soon as possible.
              Oct 23, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Sep 21, 2017
              Flipkart Customer Care's response
              We will revert on this.
              Verified Support
              Sep 22, 2017
              Flipkart Customer Care's response
              We would like to inform you that our seller has confirmed that the refund is already completed. And same has been confirmed by customer. Closing the complaint from our side.
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                P
                pangan91
                from Mumbai, Maharashtra
                Sep 21, 2017
                Resolved
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                Resolved

                Address: 122002
                Website: flipkart.com

                Dear sir/mam,

                This is narayana rao panga, recently purchased redminote 4 and back cover and tempered glass. Done transaction amount of total 11, 696/ from credit card.

                After that i have cancelled the order of back cover amount rs.378/- but still the refunded amount was not credited to my bank account.

                According to words from flip kart customer care, the amount refunded on the same day sep 3rd 2017, for this flip kart provided transaction id and authorization code. Please find attached screen shot for your reference.

                Now, same mail has been forwarded to icici bank, according to words from icici bank customer care, no such has received on the credit card.

                Please find attached screen shot of icici bank mail.

                Now i am totally bluffed between icici bank and flipkart, please help me on this issue?? How to claim the refunded money.
                Oct 23, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Sep 21, 2017
                Updated by pangan91
                There is no response from FLIPKART
                Verified Support
                Sep 21, 2017
                Flipkart Customer Care's response
                We will revert on this.
                Verified Support
                Sep 22, 2017
                Flipkart Customer Care's response
                We would like to inform you that our seller has confirmed that the refund of Rs.378/- back to your ICICI bank credit card account on 3rd September 2017, by 14th September 2017 amount should have been credited back in your account. If still the amount is not credited then request you to check with the bank customer care, also to raise an online dispute for further assistance. Closing the complaint from our side.
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                  K
                  kishan sitapara
                  from Mumbai, Maharashtra
                  Sep 21, 2017
                  Resolved
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                  Resolved

                  Address: Rajkot, Gujarat, 360004

                  Dear flipkart team,

                  Yesterday night during sale start time, i had ordered mi a1 through your mobile app, while money deducted from the my sbi account & then order not placed, kindly help me out for the same.

                  My name : kishan sitapara
                  Mo - [protected]
                  Flipkart txn id - ks[protected]

                  Request you to please provide refund for it.

                  Thanks & regards,
                  Kishan sitapara
                  [protected]
                  +1 photos
                  Nov 1, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 23, 2017
                  Flipkart Customer Care's response
                  We will revert on it.
                  Verified Support
                  Sep 25, 2017
                  Flipkart Customer Care's response
                  INTERACTED WITH THE CUSTOMER AMOUNT REVERSE BACK TO THE CUSTOMER ACCOUNT CLOSING THE ISSUE
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                    R
                    Rajalaxmi14
                    from Hyderabad, Telangana
                    Sep 21, 2017
                    Resolved
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                    Resolved

                    Address: Rangareddy, Andhra Pradesh, 500048

                    I have not received the refund of rs574 till now for the order id:od[protected]. I have cancelled the order soon after the immediate order as mistakenly i have selected the wrong size. I have done the payment through icici bank credit card and the refund id reflecting as 98017135. Still i have not received the credit of this amount till now. Already checked with the icici credit card team also for the same and got the confirmation regarding non refund of this amount.
                    Requesting you to kindly check status for this issue and do reply me as soon as possible.
                    Oct 22, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 21, 2017
                    Flipkart Customer Care's response
                    We will revert on this.
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                      V
                      Vanga Neelesh
                      from Hyderabad, Telangana
                      Sep 21, 2017
                      Resolved
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                      Resolved

                      Address: 500083

                      I just buyed i phone 7 on flipkart 3weeks before it got stucked for 3 days. And when we keep charge to it the phone is becoming very hot and what should i do and please respond to my complaint as possible as you can and it's just 3 weeks i just got my phone in my hands and there are my friends who bought mobiles from apple stores there phone is not hanging and why the hell my phone is banging
                      +1 photos
                      Nov 1, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 23, 2017
                      Flipkart Customer Care's response
                      We will revert on it.
                      Verified Support
                      Sep 25, 2017
                      Flipkart Customer Care's response
                      Interacted with the customer, customer raised complaint post return policy requested to visit brand service center
                      closing the issue
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                        K
                        Kiran 145
                        from Nagari, Andhra Pradesh
                        Sep 21, 2017
                        Resolved
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                        Resolved

                        Address: 517130
                        Website: ekart pakala

                        I ordered redmi4 black (32gb) the date of 15-sep-2017 but still im not receving till date the courier service recieved 17-sep-2017 name was ekart from pakala they every day should be stock will out of delivered but at the end of the day,,,, item should be delivered tomorrow,,,,,,,,, i called that courier service but they not give proper responce,,,,,, pls as do needfull

                        Order id tracking no. Fmpp[protected]
                        Name. Kiran
                        Cell no.[protected]
                        Nov 1, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 21, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
                        Verified Support
                        Sep 25, 2017
                        Flipkart Customer Care's response
                        The customer complaint about delay in delivery. We had interacted with the customer and shipment is delivered on 23/09/2017. Hence closing the complaint.
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                          V
                          Vj Lovepreet Singh
                          from Bhopal, Madhya Pradesh
                          Sep 21, 2017
                          Resolved
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                          Resolved

                          Address: Indore, Madhya Pradesh
                          Website: www.flipkart.com

                          Hello flipkart,

                          My self lovepreet singh i am a customer of your company. And i am very very disappointed of your services. I ordered redmi 4a one time on cash on delivery and you diver my product successfully but when i open the box. I am very shocked to see in the box becoze the box is empty.
                          Then i contact to customer care they assured me to bring a new replacement for me. I am very happy for see your customer care service they give me replacement for my product.

                          But that's not enough you give me another box of empty. Just tell me i paid money for empty box? Really? You guys make me fool once again successfully.

                          Then i give another complaint to your customer service for back my money but you give me no answer till today.

                          Tell me what can i do now. I am really upset about your services

                          Kind your information this is order id mention for your better assistants

                          Replacement order id[protected]

                          And give reply on my email is

                          [protected]@gmail.com

                          Complaint by

                          Love preet singh
                          Oct 22, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 21, 2017
                          Flipkart Customer Care's response
                          We will revert on this.
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                            P
                            pradeep kotra
                            from Bengaluru, Karnataka
                            Sep 21, 2017
                            Resolved
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                            Resolved

                            delay in replacement product and refund

                            I ordered micromax 32" led tv through flipkart on 10-aug-2017, they delivered defective piece on 12-aug-2017 so i raised request for replacement on 14-aug-2017. Flipkart took around 25 days to replace the product (Delivered on 08-sep-2017), during this period daily i used to have a discussion with flipkart customer care executives for my replacement which took much longer time than expected. They used to tell me that second time it won't...
                            +1 photos
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                            V
                            vasaniya keval
                            from Ahmedabad, Gujarat
                            Sep 21, 2017
                            Resolved
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                            Resolved

                            My flipkart account has been deactivated and now i want be activate it but it is not activating
                            My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                            Pl solve this problem vastly

                            Mobile no [protected]
                            Email id : [protected]@gmail.com
                            Nov 1, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Sep 21, 2017
                            Updated by vasaniya keval
                            Please sir account is reactive
                            Verified Support
                            Sep 21, 2017
                            Flipkart Customer Care's response
                            We will revert on it.
                            Verified Support
                            Sep 23, 2017
                            Flipkart Customer Care's response
                            We have interacted with the customer and requested the customer to login on Desktop/Laptop in order to reactivate the account. Hence, closing the complaint from our end.
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                              J
                              Jitendra Mulchandani
                              from Duliagaon, Assam
                              Sep 21, 2017
                              Resolved
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                              Resolved

                              Address: Kamrup Metropolitan, Assam, 781029

                              Flipkart is fooling customers.. Don't belive their sale policy... Yes i have been cheated by flipkart yesterday when i purchased a laptop worth rs 26990/- through online payment..
                              Two days back i planned to buy a laptop and i surfed the internet to buy a laptop where i found flipkart is going to start big billion days sale where they are offering good discount so i waited and finally tje sale started. And belive me evey item on flipkart was shown with new discounted price except laptop i wondered and later i noticed that it was selected on my wishlist. I waited the whole day expecting that the price will change but it remained the same and with left no option i purchased the laptop. After cleaning all the payment option when i returned to the home screen of flipkart i found all the laptop prices suddenly changed and slashed to 16% disconts but now it was too late i had already paid my amount... So i will request all my friends please don't believe flipkart as they will do only which is beneficial to them not to cusromers... Till date i had not received my package let's see what flipcart delivers to me...
                              Oct 23, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 21, 2017
                              Flipkart Customer Care's response
                              We will revert on it.
                              Verified Support
                              Sep 21, 2017
                              Flipkart Customer Care's response
                              Interacted with the customer conveyed the apology closing the issue
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                                A
                                from Mumbai, Maharashtra
                                Sep 21, 2017
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                                Address: Ernakulam, Kerala, 683542
                                Website: flipkart

                                I had been ordered IFB 6 kg Fully Automatic Front Load Washing Machine (Diva Aqua VX) on 13/09/2017 and my delivery date was 18/09/2017.But they have extended the date to 20/09/2017 But till date the product is not delivered and saying falls commitments.

                                Details are as follows;

                                Order ID - OD[protected]
                                Payment Status - Payed
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                                  A
                                  anubhavp
                                  from Pune, Maharashtra
                                  Sep 21, 2017
                                  Resolved
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                                  Resolved

                                  Hi
                                  I had purchased moto e plus order id - od[protected] on 6th sep. The phone has several problems like touch not responding, hand free not responding, screen resolution problem. I had complained about the problems to flipkart and their technician visited and identified the problems. The technician also gave the feedback of the problems in the mobile to flipkart but flipkart still cancelled the return mentioning that the phone is working fine and technician gave good feedback.
                                  Now i am not happy and want to return the product.
                                  Kindly help to return the mobile.
                                  Nov 1, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 21, 2017
                                  Flipkart Customer Care's response
                                  We will revert on it.
                                  Verified Support
                                  Sep 25, 2017
                                  Flipkart Customer Care's response
                                  We would like to inform you that our service engineer has confirmed that the issue has been resolved in your handset. Hence, closing the complaint from our side.
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                                    K
                                    Kunal2206
                                    from Pune, Maharashtra
                                    Sep 21, 2017
                                    Resolved
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                                    Resolved

                                    I ordered redmi note 4 on flipkart for which it showed payment failed twice and the third time order got placed. But after some time i got to see that the amount has been debited thrice and also two orders got placed. So i cancelled one of those bit what about the third amount that has been debited. Also in the bank statement or sites that the amount has been debited to flipkart.
                                    Oct 29, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 21, 2017
                                    Flipkart Customer Care's response
                                    We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                                      A
                                      anujarora_ites
                                      from Delhi, Delhi
                                      Sep 21, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110077
                                      Website: www.Flipkart.com

                                      Hi

                                      I purchased 2 led tvs - 49" from flipkart on 18.08.17 and got delivered to my home address. We wanted to install it at a later date and so unboxed it on 1st sep. '17. Unfortunately, the screen of one of the leds was broken when we first saw it.

                                      I instantly called up flipkart and since it was beyond 10 days from the date of delivery, they asked me to get in touch with panasonic. I failed to understand how would panasonic help in that case. I kept repeating myself to the rep that the tv set wasn't non-functional that i should reach out to panasonic instead it was broken but the rep kept repeating the same thing over and over again.

                                      As suggested by the rep, i contacted panasonic twice but it did not help at all. First time i thought that the rep may not be supportive so i called again after a couple of days but the result was the same. Both the times i was told that since i had received a damaged product from flipkart, i needed to contact them for a replacement.

                                      I need assistance in resolving this. It costed me more than rs. 43, 000 per tv set, i need a replacement or a refund of the product. No one is taking the ownership of the case.

                                      Attached is the invoice of the unit.

                                      Regards,
                                      Anuj arora
                                      +[protected]
                                      +1 photos
                                      Nov 1, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 23, 2017
                                      Flipkart Customer Care's response
                                      We will revert on it.
                                      Verified Support
                                      Sep 25, 2017
                                      Flipkart Customer Care's response
                                      Interacted with the customer n informed as he's unboxed the product himself, the policy would be void;
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