[Resolved] Flipkart.com — return of my order gz[protected] | |||
Sir, I have already informed about my concern once more i am explaining about the same as i purchased ro after searching in your app but technically problem above order product has been delivered at my address on 15th april but your side this product delivery was not updated. On 20th april in night almost 11.00 pm i called your customer care about confirmation regarding installation. After then my order was updated in your record. On sunday, 21st april 2019, livpure engineer visited at my home and he confirm about this product. It is not ro. It is only for water purifier. At that time i called your customer care center and told with ms. Arpita and her senior super visor about my above said issue. Once again i want to inform that i want to exchange this product with ro or if it is not possible, please refund my money. I hope, you will respect customer relationship and support the customer in this situation. It is totally wastage of my money. It is not use in my home. I have to pay this amount. Please maintain customer satisfaction and grow your business. Otherwise customer display your negativity in large scale for which you will have to pay huge amount. I purchased this product as per advertisement about free and easy return which is displayed on header of mail in which you assure about this problem to customer. But when i purchased this product after then you began to say for this product, return policy is differ. How can believe a customer about your policy. It is clear that you are cheating with customer showing attractive policy but after purchasing policy is changed. It is not customer friendly for which i can complaint in the ministry of consumer affair and consumer court. Once more i request to you please return my product and provide ro or refund my amount as soon as possible. Dinesh dubey [protected] Was this information helpful? | |||
Apr 25, 2019 Complaint marked as Resolved Company has not resolved my complaint and not taken any action against my complaint. It is only fake information which has been given by company.
Once again I want to inform that Company is cheating with customer only showing this gimmicks and attractive policy. So Please not to purchase anything by this company. Flipkart customer support has been notified about the posted complaint. Verified Support Apr 29, 2019 Flipkart Customer Care's response Customer raised a complaint stating that the product delivered is not as per customer expectation. We have interacted with the customer and informed that the product delivered is the same as ordered by customer. Hence, we shall not be able to accommodate customer request for the return or exchange of the product. Hence, closing the complaint from our end.
Apr 30, 2019 Updated by dubey66 Once more I want to inform that my complaint has been closed by my end because I want to exchange my product against RO but Flipkart is not accepting my request. Neither my product is exchanging nor return. this is my useless product. as per return policy which is showing in its advertisement, they are not following the same. It is totally cheating, fraud, misconduct, misrepresentation and not to maintain customer relation. some adds I have also developed for display real picture. | |||
 5 Comments | |||
Comments
I did get call from flipkart and told as you have won in luckydraw so there is two choise to claim that. One is XUV car another is 12 lakhs. U have to pay 1% as documentation charge to proceed further.is it true otlr fake?.my name is Ranjithkanna from chennai
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My account is inactive please reactivate. It shows account is inactive contact customer service to activate.my account number is [protected].
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