Flipkart Complaints & Reviews

I am getting 4th time a different delivery date, may I know what's the trouble that you are getting in delivering just a mobile for which the promise date was 11th August.Is it really a big deal?? I was never expecting such poor service from a big company like urs, this is very disappointing me.I will make sure that I will give negative feedback for this as this is very frustrating for me.After wasting half an hour over a phone call still there is no action taken by your team this is not acceptable.I want my order to be delivered today..but today also I had called to customer care but that stupid and useless fellow told me to cancel this order as flipkart is not able to trace the order status, nit able to trace model... this is all failure of flipkart management team .they are just doing time pass with customers

I place an order Xiaomi note 7 pro worth 13, 999/- on 08/08/2019 via payment online (through debit card) and cancelled this order on same date. But my refund amount not received yet even i lodged complaint many and many times in flipkart customer care and sbi customer care.

My humble request is that my amount may please be refunded as early as possible. It is also submitted that i serving in force and i have no much time to talk or complaint in customer care.

Please short out my problem as earliest based. I shall obliged for your kind job.
regards.

Hi all, on 8th of august 2019, i have ordered a i phone 6s from 2gud via flip cart. Phone has many issue and 2gud are not able to refund the phone, i have contact to flipcart, then they are saying we are not responsible for 2gud product and their policy.

I have purchased phone due to faith of flipcart service and flipcart application now i am felling like they have cheated me and flipcart also helping me.

I am navigating to 2gud product from you mobile application and your executive is telling that we dont have any access on 2gud. So my question is why you have associated with them. People have trust on flipcart hand hence we do order refurbished.

Due to internal existing problem in phone i have placed 2 time replacement and 2 time for refund both of time they have rejected. Now tell me what to do.

They said we follow flipcart return polices.. Then again i asking you why you have given this authority to them.???

I am very much dissatisfied with the service provided by flipkart.
Flipkart don't respects value of customer time and money. I booked a mobile in flipkart with exchange of my old phone. At the time of delivery, delivery agent denied to accept my old phone because it has minor scratch.
Then i raised complaint in flipkart cc and sent snaps of my phone to them and they said we will tell that hub manager to accept. I don't know after 2 days my order got cancelled and reason for cancellation is customer not available for delivery. Now i wont get it for that amount. I wasted my 15 days for trusting flipkart and my money also stucked for 15 days. Are they going to give any compensation for this unethical behavior?

I bought a refurbished iPhone 6 from 2gud.com via Flipkart. It's was delivered screen damaged, so I requested a replacement. Again I got another damaged iPhone 6 as a replacement. Now I can't find return or replacement option. I tried to contact customer care, but failed every time. Once they contacted me via a phone call, but without any notice they disconnected within 10-15 sec. They are not replying to my mails too. My account is linked to mail id. [protected]@gmail.com, while unfortunately the contact number linked ([protected]) is not available currently. My primary contact number is [protected].

Hi,
I had ordered an Realme X phone from Flipkart on 9th August 2019 with exchange offer(old mobile). However the delivery guy refused to pick up my old device stating it was damaged when it was not with device being in accord to Flipkart exchange policies. Looking at the rude and illogical behaviour of delivery boy i decided to cancel the order.
The order was cancelled on 13th August for order number OD[protected].
As per Flipkart, the refund of 15799 Rs was supposed to be credited by 16th August 2019. This has not happened yet. Suprisingly Flipkart website shows refund completed without any transaction reference.
I called up Flipkart support for transaction reference of refund the representative was unable to provide transaction reference. Further he is unaware of the mode (NEFT/UPI/IMPS) by which Flipkart made this refund transaction.
How is it possible that Flipkart doesn't have transaction reference for refund of Rs.15799 if as per them it was initiated and processed?
Its really irritating to listen to the replies given of Flipkart customer care since most of them are hapless and clueless.
To add when I asked for their escalation matrix they state that they do not have any escalation matrix, everytime "cs.flipkart" is provided for escaltion when it is customer care email id and not of escalation.
The customer service is really bad and you cant track progress of any queries raised on Flipkart website. Even now Flipkart representative state issue will be resolved in 24-48 hours on phone but refuse to drop an email on that.
Is there any way of getting this expedited? It has been 3 days since Flipkart promised date of refund i.e. 16th August 2019

I have ordered nikon d3500 from flipkart and the expected date was on 12th August 2019, but received a message saying shipment got delayed for 3 days and 2nd expected date was on 17th and again got a message saying promised delivery date is on 19th August. But No update on the product on 19th August.
Tried calling customer care but no use. Please resolve it.

Please deliver my product as soon as possible

I ordered Note 7 Pro from Flipkart on 9 Aug 2019 and as per delivery schedule it was suppose to be delivered on 14th august 2019. As it was not delivered on 14th, I called customer care for enquiry and they said due to some seller end issue it was not delivered but you will get this order on 16 Aug. I agreed for 16 but phone not received, i called again and they have raised a request and forwarded the issue to technical team. Technical team replied after posting on there social media page on 19th august, they called me and said your order was placed but not processed, kindly cancel the order. I refused as its already 10 days gone and if i cancel the order i will also loose the 10℅ discount which was availed in sale period. Now i am not getting any response from Flipkart, just getting false assurance of issue resolution. My order i'd is - OD[protected].

This was freedom sale and i made a mistake to choose flipkart.

I haven't got any resolution except for the false promise of someone will call you in 4hrs or 8 hrs.

I ordered Rakhi worth 148 and my brother got a very cheap one delivered. It's totally different from what I ordered. When I complained about it they said as per the policy I cannot return this item. They provide no resolution. Please find the attachments what I ordered and what I got.

When i purchased oppo k1 from flipkart, i also purchased buy back guarantee. But when the time has come to redeem the buy back guarantee then there is no buy back guarantee shown in my order history. They removed it from my purchased items. Please never buy this fake trick of buy back guarantee. Flipkart only cheats with you.
I contacted their representative they are saying that bring proof that u purchased it then we will think about it. From where i bring proof about it. Only order history is my proof and they removed it from there.

I am very much dissatisfied with the sevice provided by flipkart. The company cheat me and take my money and till now he didn't delivery my consignment and i have already paid the amount of the product and as just like court they give me date and date only.. Dear sir /mam plz help me i am facing lots of problems i have already complaint against the company on national consumer and my complaint no is 1528810

I have order redmi note 7S and delivered on 13th august. But after opening the box there was nokia mobile inside the parcel. I have requested for return/replacement but rejected twice. I have contacted customer care of flipkart but there is no proper explanation from their end

Order no: OD[protected]
Return ID:[protected],[protected],[protected]

My previous experience with flipkart and ekart was good but lately it has been terrible. The delivery people are not only rude but they also do not have any logical arguments if you try to explain something. The problem lies more with ekart because amazon delivery in the same location is superb.

The tracking id in this case was fmpp[protected]. Sadly, even flipkart did not resolve the issue and decided to cancel the order without contacting me. The delivery person refused to take the phone even when the phone is perfectly fine as per terms and conditions. When i tried to argue, he behaved very rudely.

I have ordered redmi note 7 pro for exchange with lenovo k6 power which delivery date was 17.08.19. Today at the time of delivery (2 days delay), delivery guy denied to take my old phone (Lenovo k6 power, imei: [protected]) and talking very rude. He told that my mobile (Lenovo k6 power) got damaged.

But physically the mobile (Lenovo k6 power) is very good condition & fulfill all criteria of flipkart exchange policy.

It's my request to deploy some flipkart representative & check my phone. If any damage found beyond flipkart exchange policy, then i'll pay the full amount of my new hand set i. E 14, 999/-.

This is with reference to my order at flipkart vide order reference od[protected]. The order was of samsung a50 mobile with exchange of old smartphone.

During the purchase, it was informed by flipkart that customer has to exchange any smartphone in working condition and did not specified anything else. The exchange value flipkart was giving was 500 inr however due to freedom sale flipkart gave 2000 inr extra otherwise normal exchange rate was 500 inr only.

Today the flipkart delivery boy rejected my old smartphone as one small nob was misplaced. The old phone (Nokia) is in working condition with no scratches and at present i am using the same phone.

This is simply a cheating by flipkart and proved that flipkart is here in india to make foll of poor customer and only to make money.

Flipkart has taken my hard earned money of 16000 inr one week back and today flipkart has rejected to deliver my new phone.

Indian consumer complaints forum is requested to take up with flipkart so that more poor citizens of india should not face this situation.

I also need justice for misleading behavior done by flipkart and want my mobile at same cost as flipkart has rejected to deliver.

Thanks and regards

Swapnil srivastava

I ordered a butterfly friendly pressure cooker combo back (2l, 3l, 5l).
My order id od[protected].
I received it on 20 august 2019. It doesn't contain the complete set.
But i didn't receive the 2 weight sets and support handle mentioned in the check list of the combo pack. What should i've to do to get those missing items? Whether i can repalce it or i
Can get those missing items?

Hi all, on 8th of august 2019, i have ordered a i phone 6s from 2gud via flip cart. Phone has many issue and 2gud are not able to refund the phone, i have contact to flipcart, then they are saying we are not responsible for 2gud product and their policy.

I have purchased phone due to faith of flipcart service and flipcart application now i am felling like they have cheated me and flipcart also helping me.

Flipkart not responding properly.. Flipkart again and again sending same mails to me like ur account is blocked..

But thats not iam hoping.. I want my flipkart account back.. I have lot of invoices in flipkart account.. Without that invoices i cant get warranty of my purchased product's.. Flipkart not replying for that issue.. They only send ur account is blocked.. Thats it.. I asked for a call from flipkart.. But they didn't call me till 15days

Very irresponsible behaviour from flipkart.. They dont care about their customers.. I need justice for this..
I want my account back

Dear sir,
Congratulations you are product order, flipkart shopping result are out in the selected for name of lucky drw.., your name to open the lucky drw. You have two
Options
1st is tata safari
2nd is payment of rs-12, 80, 000/-
The charge of registration
Service is rs-9, 500
For helpline no-[protected]. Sir. So i selected tata safari and he told to register the fees and than you will get the tata safari after i did he told me to give money for carying transportation of tata safari i pay 38500/-after paying of this he again told me to sent 103000/-for all india vehicle permit so you willi got the vehicle and than doubtful to pay money. Sir please verify its fake or real message.

Hi team,
I purchased a philips sound bar on 26th june, 2019 and it was damaged. I initiated a replacement request but the replaced product was also damaged. I had asked for refund of this product but the team did not pick this till now.
It has been more than a 50 days and my money has been stuck with them.
They fool every time that it will get picked up and it is on high priority but there is no action taken.
Please help.
Order id - od[protected]

Thanks,
Rahul