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Flipkart Complaints & Reviews

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Updated: May 14, 2026
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Flipkart reviews & complaints page 1178

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V
vasu choudary
from Hyderabad, Telangana
Aug 30, 2019
Resolved
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Resolved

Address: Hyderabad, Telangana, 500045

Hi i am vasu choudary
I ordered crocs sandals, but i got damaged product and my account is blocked. Customer pupil also not cleared my request, what can i do?
I didn't trust flipkart next time ur wasting my time it is also taken one month time period but did n't resolved my concern.
I want refund and plz collect damage product.

Orderid:-od116j[protected]
Oct 3, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Aug 30, 2019
Updated by vasu choudary
Hi I am Vasu choudary
i ordered crocs sandals, but i got damaged product and my account is blocked. customer pupil also not cleared my request, what can i do?
i didn't trust flipkart next time ur wasting my time it is also taken one month time period but did n't resolved my concern.
I want refund and plz collect damage product.

orderid:-OD116J[protected]
Aug 30, 2019
Updated by vasu choudary
Hi,

This is Vasu, actually i order crocs sandals, but i got damaged product. this order is 3rd time order.
when i put first time ordered croc's sandals automatically after shipping it is out of stock finally it is cancelled.
when i put second time ordered croc's sandals. Delivary person call me one time that time i am in company, i am also told to him available at 2pm, but he is cancelled my product.
when i put third time ordred croc's sandals. i got ordered when i saw the product that it is damaged.
please think my end. every single rupee is value in my life and every life.
Please understand my concern.

OD[protected]
Verified Support
Sep 02, 2019
Flipkart Customer Care's response
Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your order details. Request you to share the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.
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    J
    jaya jk
    from Tiruchirappalli, Tamil Nadu
    Aug 30, 2019
    Resolved
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    Resolved

    duplicate news for flipkart

    Address: Trichy, 620015

    Before that day one news is come on my watsapp. That will can't understood fake or not. But i should follow that message sequences then i got a message for your order is success fully.

    Amount to be paid on delivery:19

    Please check your email for order confirmation or visit message centerto review your notifications.
    New! Stay up to date with your order.
    Order number :[protected]
    br...
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    P
    PawanKu43916719
    from Delhi, Delhi
    Aug 30, 2019
    Resolved
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    Resolved

    Address: 122015

    Dear team
    I have purchased new phone realme 3 (Radiant blue) but this phone not working properly as vibration not working any mode & auto mute any time. I have raise return request on dated 23-aug-19 but request closed without any confirmation. I have trying to call on every day to customer care but not positive response. My return id was -[protected]. Kindly close without any legal action.
    Oct 10, 2019
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Sep 02, 2019
    Flipkart Customer Care's response
    Hi Pawan, We are sorry for the trouble you had to go through. However, we're writing to let you know that as per your request tech visit is canceled and it will schedule once you update. Awaiting for your response.
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      S
      Shantidut Gaikwad
      from Mumbai, Maharashtra
      Aug 30, 2019
      Resolved
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      Resolved

      Address: Gurgaon, Haryana

      I am shantidut gaikwad. Mob. No [protected]. I hv online purchase philips home theatre on dt.24.08.2019. But this home theatre is not work proparly. Then return request sent to flip cart.
      28.08.2019 getting replacement order total damaged. When i cll to flipcart custumer care they dont give me response off any return and refund of my amount. I am sending you second delivery video clip
      Please look at this matter. Solve my complaint.
      +1 videos
      Oct 10, 2019
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Sep 02, 2019
      Flipkart Customer Care's response
      Hi, We are writing to you "Philips SPA3000U/94 5.1 Home Cinema" in your order id OD[protected]. The seller confirmed that a refund has been completed on 31 Aug 19 and would be reflecting on your account by 03 Sep 19. Hope this helps!
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        K
        Kadavil
        from Chennai, Tamil Nadu
        Aug 30, 2019
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        Address: Global Education Trust, No.97, Canal Road, Girinagar, Kochi - 682020, Ernakulam, Kerala, 682020

        I had booked a redmi note 7s with exchange of my old mobile phone for rs.850/- and picking charges rs.100/- vide order no. Od[protected]. Though the item was delivered today, the delivery boy was not ready to pick up the old phone saying that there is a minor damage in the corner of the phone. Actually the phone is working condition and no physical damage exists. Only a plastic line in the border of the phone is torn as per the delivery boy and he rejected the old phone.
        You may please note that the exchanges are done for used mobile phones and the price assessed is very very low. I feel the rejection of exchange phones is to cheat the customers as the customer will be compelled to take the new phone by paying cash for the rejected phone. Please look into the matter and do the needful to pickup the old phone and refund my amount.
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Sep 02, 2019
        Flipkart Customer Care's response
        Hi William, We're sorry about the cancellation of your order OD[protected]. We would like to inform you as the exchange product was not as per the seller exchange policy. However, the courier person denies to pick up the product. Hope you understand.
        Sep 02, 2019
        Updated by Kadavil
        Could you please explain me the seller exchange policy clearly.
        The customers are being foolished by the offers given by Flipkart and their sellers.
        They show attractive offers of exchange and when the payment is made for new phone, at the time of delivery we need to pay the cash of the old phone to be exchanged.
        Sep 02, 2019
        Updated by Kadavil
        Could you please explain me the seller exchange policy clearly.
        The customers are being foolished by the offers given by Flipkart and their sellers.
        They show attractive offers of exchange and when the payment is made for new phone, at the time of delivery we need to pay the cash of the old phone to be exchanged.
        Sep 02, 2019
        Updated by Kadavil
        Could you please explain me the seller exchange policy clearly.
        The customers are being foolished by the offers given by Flipkart and their sellers.
        They show attractive offers of exchange and when the payment is made for new phone, at the time of delivery we need to pay the cash of the old phone to be exchanged.
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          S
          Sidhant09
          Aug 30, 2019
          Resolved
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          Resolved

          Address: Flat 1003, ACACIA APARTMENTS, Siddharth Nagar, Jaipur, Rajasthan, 302017

          I have ordered spacewood engineered bed from flipkart originally on 9th august, which came as defective product verified by flipkart installation partners. It was returned back after a week and replaced with new piece on 26th aug. Now while we have requested flipkart to arrange installation, we have been informed the order details are not visible in the system and hence unable to arrange the same. And after 5th september the product cannot be replaced incase damaged as per the policy. We want to save ourselves against this mental torture o[censored]nable to serve clients better and after making full payment for the product upfront.

          Order id : od[protected]
          Oct 4, 2019
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Sep 02, 2019
          Flipkart Customer Care's response
          We will revert on it.
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            R
            Rohith Rohi
            from Delhi, Delhi
            Aug 30, 2019
            Resolved
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            Resolved

            I had ordered a mobile vivo z1 pro worth 14, 999 from bajaj finserve. The amount has been deducted but the item has not been delivered. There are no updates on my orders. Coustomer care care cell is behaving careless stating silly reasons. Very bad customer care service i have experienced so far. The product is not been delivered and im asked to pay the emi from bajaj finserve.
            Oct 7, 2019
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Sep 02, 2019
            Flipkart Customer Care's response
            Hi Rohith, We are writing to you "Vivo Z1Pro (Sonic Black, 64 GB)" in your order id OD[protected]. The seller confirmed that a refund has been completed on 30 Aug 19 and would be reflecting on your account by 11 Sep 19. Your kind understanding is appreciated.
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              D
              Deepu Lokesh
              from Hyderabad, Telangana
              Aug 29, 2019
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              Already i contact with flipkart care about can not access game zone. They said i used different account in same ip, so they blocked game zone. After 2 or 3 days it will be work again. But till dated it does not work. Also i have a question, in same ip i can't access different accounts for game zone but how they accept orders through same ip used by different accounts?
              Flipkart customer support has been notified about the posted complaint.
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                S
                Sneha5896
                from Kolkata, West Bengal
                Aug 29, 2019
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                I had ordered a redmi note 7 pro from my flipkart account and it was canceeled. I got the refund in my flipkart wallet as gift card balance and on next day they blocked that account with my money. For more than three months i have been asking them for the refund amount to be transferred in my bank account. But every time their customer service executive is saying "money will be transferred to your bank within three days" i had even sent a formal notice via mail also. But still without effect
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Sep 02, 2019
                Flipkart Customer Care's response
                Hi Sneha, We are writing to you "Redmi Note 7 Pro (Nebula Red, 64 GB)" in your order id OD[protected]. The seller confirmed that a refund has been completed on 01 May 19 and would be reflecting on your account by 02 May 19. Hope this helps!
                Sep 02, 2019
                Updated by Sneha5896
                Sir, I think you did not read my complain properly. Yes seller had refunded my amount but it was in my flipkart wallet as flipkart giftcard. But as you blocked my flipkart account so i am not able to use that amount. Thats why i asked for that money to be returned in my bank account. And you are always saying "it will take 2-3 business days" but doing nothing
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                  N
                  Narasimha Sai Kodavatikanti
                  from Mumbai, Maharashtra
                  Aug 29, 2019
                  Resolved
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                  Resolved

                  Address: Annamayya circle,Tirupati, 517501

                  I am a Flipkart customer..I want to buy a Redmi Note 7 Pro mobile with exchange of Samsung Galaxy J7 Mobile.. The flipkart deliver rejected my device for exchange though it dont have any problems like screen breaks, battery swollen, ny port damage or IMEI problem

                  It was a removable battery mobile it must have some gap at back door.. he show it as a reason for rejection.. its very bad to expect this from flipkart..
                  Oct 3, 2019
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Aug 29, 2019
                  Updated by Narasimha Sai Kodavatikanti
                  I again want to exchange it so please send a valid reasons for rejection
                  Verified Support
                  Sep 02, 2019
                  Flipkart Customer Care's response
                  Hi Gayathri, We're sorry about your order OD[protected]. We would like to inform you as the product was not as per the seller exchange policy. However, the courier person denies to pick up the product and order is canceled from the seller end. Hope you understand.
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                    S
                    Syedwajahatalisalman
                    Aug 29, 2019
                    Resolved
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                    Resolved

                    Address: 500008

                    I have already purchased the Redmi Note 7 Pro space black and paid full amount through my card. The delivery was scheduled between 20Aug and 21 Aug. I've been following up since then and all i get is false commitments.

                    Order No: OD[protected]
                    Complain Request No: IN[protected]

                    Refer to snapshots. There are details of order, details of delivery

                    Please help as it is hard earned money.
                    Oct 5, 2019
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Sep 01, 2019
                    Updated by Syedwajahatalisalman
                    Since I've been regularly following up through chat, they have disabled my chat rights as well in the complaint request and only available option is to email them.

                    Please note that they have changed delivery date 6 times earlier and now they are changing to 5th september without customer's consent. Is there any regulatory body in india which penalise e-commerce website due to their negligence and mistreatment to the customers. Please support.

                    Verified Support
                    Sep 02, 2019
                    Flipkart Customer Care's response
                    We will revert on it.
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                      S
                      Saijad
                      from Mumbai, Maharashtra
                      Aug 29, 2019
                      Resolved
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                      Resolved

                      Address: 306.3rd floor, B. Wing. Samrat Apartment. Father Peter parera Road. L. B. S. Marg. Near city hospital kurla. (w) pin. 400070, Mumbai City, Maharashtra, 400070

                      I m facing problems from u r ecart courier service. today is my mobile delivery day but still not received. I called 9 times Flipkart customer care but not given properly resolution. Also ecart courier service they are saying lie that we will send still 7 pm but now time is 7:35 pm no one is came my house I m very sad that u r service is bad u don't have value for customer
                      Oct 4, 2019
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Aug 30, 2019
                      Updated by Saijad
                      I m not giving rate because to still not received my honor 8c tempered glass your promis date was 29 August and today is 30 August what's going on. is this your service 😠 I called so many time ekart logistics kurla kamani area. No one is receiving my call. See my call details. I m sending you.

                      Aug 30, 2019
                      Updated by Saijad
                      Please call me Flipkart H. O. D any manager's Person. my number is [protected] /[protected]. My name is saijad Ahmed firfire
                      Verified Support
                      Sep 02, 2019
                      Flipkart Customer Care's response
                      Hi Saijad, We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the shipment of "Honor 8C (Blue, 32 GB)" was delivered to you on "29 Aug 19''. Thanks for being patient while we worked with the seller and courier service provider to ensure that the order gets delivered to you on time.
                      Your kind understanding is appreciated.
                      Verified Support
                      Sep 02, 2019
                      Flipkart Customer Care's response
                      We will revert on it.
                      I m not giving rate because to still not received my honor 8c tempered glass your promis date was 29 August and today is 30 August what's going on. is this your service 😠I called so many time ekart logistics kurla kamani area. No one is receiving my call. See my call details. I m sending you.
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                        M
                        Manish KT
                        from Mumbai, Maharashtra
                        Aug 29, 2019
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                        Address: Sultanpur, Uttar Pradesh, 228129

                        I have order a Mobile 4 day before Realme 3i with a Exchange old mobile. Ekart boy come to my Address for delivery but he is not deliver my parcel he was told to me your old mobile not acceptable due to some light spot of back cover in my mobile in back side. I have very carefully read all term & conditions but that type conditions not mention.
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                          A
                          ajay.codes
                          from Delhi, Delhi
                          Aug 29, 2019
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                          Address: 271855
                          Website: www.flipkart.com

                          I ordered a phone real me x on exchange policy. Delivery boy refuses to exchange phone, so i have him cash 3000 extra and take phone, then he seems to be interested in my old phone. So he was ready to buy phone, then he take my phone for testing and then ran away.
                          His name is vivek rawal, lives near grand vanice mall.
                          His contact no is-[protected]
                          I am uploading vedio and images of him.
                          Please take some legal actions on him.
                          This is crime and very unprofessional.
                          Flipkart customer support has been notified about the posted complaint.
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                            Y
                            Yukti30
                            from Mumbai, Maharashtra
                            Aug 29, 2019
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                            Address: 110001

                            I placed an order for 2 lakme masaba lip pout in caramel toffee from flipkart but parcel received had one lakme absolute matte melt and lakme 9 to 5. Flipkart is now not reachable either through their own complaint box or through call.
                            Kndly take this shipment back and send me my exact order. I tried uploading the picture also but site is blocking me to do so.
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 02, 2019
                            Flipkart Customer Care's response
                            We will revert on it.
                            Sep 15, 2019
                            Updated by Yukti30
                            Dear Team,
                            The refund is not credited to my account yet.
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                              D
                              Dinesh kumar patel
                              from Jaipur, Rajasthan
                              Aug 29, 2019
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                              Address: VILLAGE-RITHI TAHSIL-RITHI DISTRICT-KATNI, 483990

                              Sir, I ordered a battery from Flipkart which I wanted to return, but I could not find any option in online, due to which my 715 rs of battery Jammed you are requested to kindly give me my money back.

                              NAME-DINESH KUMAR PATEL
                              ADD.-WARD NO.08 PATEL MOHALLA DANG ROAD RITHI VILLAGE-RITHI TAHSIL-RITHI DISTRICT-KATNI(M.P.)483990
                              MOBILE-[protected]
                              ORDER ID-OD[protected]
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 02, 2019
                              Flipkart Customer Care's response
                              Hi Dinesh, Thanks for writing in. We're sorry to hear that you're facing issues with your "Pacificdeals Mobile Battery For Xiaomi Redmi 5A / Mi 5A". Since the product was delivered to you on "30 Jul 19", it has crossed the seller's 10 days replacement period. Due to this, they will not be able to fulfill your request request. Your kind understanding is appreciated.
                              Sep 05, 2019
                              Updated by Dinesh kumar patel
                              Replace my battry plase...
                              Sep 05, 2019
                              Updated by Dinesh kumar patel
                              This battery is available in the market for 250 rupees, everything you think seems to fool people.
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                                S
                                Shobivenkat.t
                                from Tiruchengode, Tamil Nadu
                                Aug 29, 2019
                                Resolved
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                                Resolved

                                Address: Flipkart Internet Private Limited, Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India, 560103

                                Dear team,

                                This is regarding the purchase of Philips IN-SPA 5162B Bluetooth 5.1Ch 5.1 Home Cinema from you (Flipkart) online on 17th august 2019.
                                It was delivered on 20th august 2019. When I open a shipment, I noticed the Product was damaged and old material. Again i packed as it is and ready for book return towards replacement.Flipkart was agreed for return and replacement also they said like replacement has been delivered on are before by 27th Aug, but till date(29th Aug) fresh product was not delivered even though i contacted several time to flipkart customer care service through online chart and voice calls but got replied as "technical falt your problems will be resolved shortly" like. still i receive same answer repeatedly but problems not solved .hence i don't wait even a hour . because i affected mentally as well as economically . therefore arrange refund to my account immediately and receive your damaged product at the earliest.

                                Take it as very urgent cause and response it. otherwise tomorrow morning at 11 am i will complaint at consumer court.
                                Sep 10, 2019
                                Complaint marked as Resolved 
                                Replacement Product received on 10th Seo 2019. Thanks for your best support.
                                Flipkart customer support has been notified about the posted complaint.
                                Aug 31, 2019
                                Updated by Shobivenkat.t
                                Date 31st Aug 2.45 PM

                                Dear Flipkart team,

                                Still not yet solve my issue. order date is 15th Aug today is 31st Aug its too long period for delivery. i Called Your Customer service more then five times. They ask we are sorry for taking longer than expected to solve your issue.

                                Reference attached kindly take necessary action immediately.

                                Sep 02, 2019
                                Updated by Shobivenkat.t
                                Kindly find attached images for your ref(Damage Product Photos).

                                Verified Support
                                Sep 11, 2019
                                Flipkart Customer Care's response
                                Hi,
                                We are glad to inform you about your return of the product has been approved by the seller. We are happy to let you know that the courier service provider will pick up the product from your address by today and delivery of the product will be on the same day. You can expect more updates once the item shipped. You can also check your order status here: http://fkrt.it/bqWLi~NN [After Shipment].
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                                  B
                                  Bushra Mohamadi
                                  from Bengaluru, Karnataka
                                  Aug 29, 2019
                                  Resolved
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                                  Resolved

                                  Address: HBR 5TH BLOCK, 560043

                                  Dear flipkart team,

                                  Your service team is playing with customer valuable time by giving fake commitments,

                                  And now they have blocked me from all customer care services, i'm not able to contact them.

                                  When i texted them they are telling that return policy time over and you can't return as attached in the screenshot but whereas still 30th return time is their.

                                  And eveytime they will send technician and he will do nothing and simply they will cancel the my replacement?

                                  This is how flipkart is working?

                                  If i'm not getting the solution will escalate this issue in all social media's.

                                  Request you not give a chance to this and resolve this issue as soon as possible.

                                  Pls find all screenshots.

                                  Regards,
                                  Bushra
                                  Oct 4, 2019
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Sep 02, 2019
                                  Flipkart Customer Care's response
                                  We will revert on it.
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                                    V
                                    vishnuputhamanq
                                    Aug 29, 2019
                                    Resolved
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                                    Resolved

                                    Address: Kollam, Kerala, 691512

                                    I tried to return and replace my order (OD[protected] . Because i was received damaged one which was identified by installation engineer. I received the order on 19 August 2019 and wait for the installation upto 22 August 2019. Installation engineer visited on 22 August 2019 and he unboxed it and found that internal filter was damaged. So i tried to make the return request on flipkart, but it shows some technical issues. Hence i connected with customer care team for resolve the issue. But i didn't get any proper response from the team. They were drag that issue for a week using excuses for 2hrs, 4hrs. 24hrs. 48hrs .. I was recorded the same . Untill now the issue is not yet resolved . Today is the last day for return as per my return policy.
                                    They are fraud.
                                    Oct 9, 2019
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 02, 2019
                                    Flipkart Customer Care's response
                                    We will revert on it.
                                    Issue not yet resolved. One month completed almost. No refund happened
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                                      V
                                      vishnuputhamanq
                                      Aug 29, 2019
                                      Resolved
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                                      Resolved

                                      Address: Kollam, Kerala, 691512

                                      I tried to return and replace my order (OD[protected] . Because i was received damaged one which was identified by installation engineer. I received the order on 19 August 2019 and wait for the installation up to 22 August 2019. Installation engineer visited on 22 August 2019 and he UN-boxed it and found that internal filter was damaged. So i tried to make the return request on flipkart, but it shows some technical issues. Hence i connected with customer care team for resolve the issue. But i didn't get any proper response from the team. They were drag that issue for a week using excuses for 2hrs, 4hrs. 24hrs. 48hrs .. I was recorded the same . Untill now the issue is not yet resolved . Today is the last day for return as per my return policy.
                                      They are fraud.
                                      Oct 9, 2019
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 02, 2019
                                      Flipkart Customer Care's response
                                      We will revert on it.
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