Flipkart Complaints & Reviews

1) i am purchase honor 6x 24 october 2017 with buy back guaranty 6-8 month buy back guaranty value 5500 but i am check no value proper show on display, only show 2950. I am coplaint email call but no proper to provide 5500. After 6 month go but no any action.
2) 26 ocotber 2018 purchase asus zenfone max m pro m1 but no proper delivery e kart logistic khopoli hub. No any flipkart excucative action e kart khopoli hub services. Mr. Mohan kirsagar ([protected]) no recived to call no product deliver to me. Call e mail to flipkart but no any quick action

I have placed the product with the order No: OD[protected] and my order has been cancelled, Later my EMI got debited from my bank acc even after my order has been successfully cancelled.
Henceforth, Request you to kindly credit my EMI back to my account and let me know the status od this order accordingly asap.

My order no. OD[protected], Ordered a "LG 123cm (49 inch) Ultra HD (4K) LED Smart TV 2018 Edition (49UK6360PTE" on & it Delivered on 17/10/2018. & for Installation and Demo Service brand authorized service engineer came on 20/10/2018, he open packed box and there has been no progress on the return request places and neither are the processing a refund. Whenever i call flipkart customer care they give me valuable answers. They say technician will visit n give report. There have been 3 technician visit so far but no progress on the return yet. When i asked for refund they say need to wait for technician report whereas technician has submitted the report on 20/10/2018.

Hello,

I had ordered moto z2 force on 10th of october (Order no : od[protected] and it was out for delivery on 13th of october (Yayy) though it hasn't been delivered even yet. I called logistics guy and he informed me that my mobile was missing from his side on 13th only.

Now, as you will be able to see i have raised complaint regarding this & i have been assured min 5 times (On different days of course) that my mobile will be delivered in next 2 business days. (So smart of you!) but sad part is it hasn't been yet and no one even cares about my product. Nor the seller neither flipkart!!

Now, i seriously request you to arrange delivery of my product (You can ship another piece of moto z2 force in case of missing) or i"ll go to each and every way possible in my own capacity to sue you.

You really don't get that how much of pain, frustration i am going through seeing my mobile not delivered after 19 days of order placed. (Even when it was out for delivery on day 4th).

This mail is my last hope from you.

Flipkart blocked my id without giving any information.

They told "we'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use. This would also mean that you will no longer be able to login to your flipkart account."

I don't know where you are find it i reselling the items. Then why you are allowing your customers to buy more items from your platform. You can restrict it before buy it know?!

I asked you to send me the invoices for purchases. But, you hold that intensionally and no responses from you.

So, i want to return back the items purchased from you. Kindly arrange to reverse pickup soon.

I have ordered a Redmi note 5 pro 6gb+ 64gb mobile from flipkart on 11th october 2018. The phone is about to reach on given address by 19th october 2018. But it is not delivered till today and on 23 october 2018 it has shown me delivered status. I have already paid for the product. So I didn't get the product or my money back while flipkart is extending date to resolve issues.
Regards
Vipul Chobisa

I have purchased nokia5.1plus on flipkart – india (www.flipkart.com) vide order no. Od[protected], which was delivered on 15th oct 2018 with display issue.
1) i found stain on display (Right side upper level # upper side on volume control button). Which clearly visible on locked screen.
2) abnormal beep sound is there in between without any media or massage or system alert. (Without any reason there is abnormal beep sound)
3) multi select-copy/move function is not working, exactly where is the stain on display. When i tried to copy or move option with multi select photos the same option is not getting reflect on screen.
I have raised replacement request on 25th oct’18 on flipkart, against the same replacement request flipkart has arrange the technician visit to crosscheck. One person has come to crosscheck on same day (25th oct), which was from flipkart’s 3rd party service provider network jeeves. (Ticket id 8j25-27013flpkrt-7313204 with jeeves). The person was fully unprofessional. He just looks the phone & took the photographs where stain shown clearly. He accepted that there is problem with display. And he said that he will share the photos & condition of phone display to fliplart.
But surprising thing is that, the same night i have received the update that replacement request has been cancelled. So, i called to flipkart customer care to know the exact reason. Then came to know that there jeeves has been updated that no problem with display & phone found ok. Complete fake update, there is no any photographs was shared by technician.
Again, i have requested to escalate the issue. From 25th oct to as on date i’m continually calling to flipkart customer care & try to get the update of replacement request, but till now i have not received any support from flipkart team. Every time they used to speak the same thing that the team is working om the same & your issue has been escalated to higher team, issue will be resolved on priority. It is shocking that priority level support is such pathetic & time consuming by flipkart.

I have ordered belomoda 140TC polycotton single 3d bedsheet beige, brown wcblmbsi151-s. my order id no is OD[protected] and invoice.no.FAB3HF[protected] DT.27.9.2018. BUT THE FLIPKART HAS DELIVERED DOOR MAT INSTEAD OF MY ORDER. ON CONTACTING THE CUSTOMER SERVICE FOR REPLACEMENT WITH THE ORIGINAL ORDERED ITEM. THEY HAVE REPLIED THAT THE RETURN PERIOD WAS ENDED BY 13.10.2018. I REQUEST TO SEE IN THE MATTER AND SEE THAT THE ORIGINAL ORDERED ITEM IS DELIVERED.

My order no. Od[protected], ordered a "lg 123cm (49 inch) ultra hd (4k) led smart tv 2018 edition (49uk6360pte" on & it delivered on 23/10/2018. & for installation and demo service brand authorized service engineer came on 25/10/2018, he open packed box & found the product is damaged after the technician visit on 25/10/2018 there has been no progress on the return request places and neither are the processing a refund. Whenever i call flipkart customer care they give me vague answers. They say technician will visit n give report. There have been 2 technician visit so far but no progress on the return yet. When i asked for refund they say need to wait for technician report whereas technician has submitted the report on 25/10/2018.

I ordered nokia 6.1 plus (Blue,... With order id od[protected] on october 11, 2018. It was expected to be delivered on 22 october, today is 29 oct and order is still not delivered. Order is showing out for delivery since 20 october but there’s no update after that. Even after my numerous calls to customer care there is no resolution till date. I was very surprised to find out that even flipkart’s customer care is not able to track it, very pathetic processing from flipkart. Now what are the options left, can someone from flipkart advise when can i expect my delivery? I am a very frequent online shopper, shopping online from last 6 years. I never experienced such a worst service from any ecommerce site apart from flipkart. This is the second time i ordered from flipkart and tasted the flavour of their pathetic service, and hence have completely lost my faith on flipkart.
Please advise when can i expect my delivery and resolution of the issue??

Debited from my sbi account but didn't any order to flipkart. Please refund my amount in my account no. [protected]

Debited dated: 3/10/2018
Debited amount: 677
Sbipg[protected]flipkart payments

Please refund these amount in my sbi account.
How much time you will take?

Name: rakesh kumar
Contact no.: [protected]
Email: [protected]@gmail.com

Thanks in advance.

Flipkart has sold an used mobile to me the pack was open and the mobile was configured. When i tried clicking the return button it said only replacement is available from seller. First of all flipkart is getting away form their responsibility and instructing me on conditions from reseller. They should have told it before selling. Secondly now they have refused for replacement also. They are just waiting for 10 days to get over. These acts are not healthy and they are spoiling the image of bansals. Non sense and third grade customer service they have. I will make sure that they refund my money. They should be ashamed of cheating customers by selling tampered mobiles

Ref. To my above order, i would like to inform you that, yesterday i have received the product against my above order, but unfortunately product is not match with my order, following discrepancy found in received product.

Order for : received

1. Okasta high quality hot melt glue gun eagle 40 watt with 15 glue sticks
Standard temperature corded glue gun (11 mm)
2. Flipkart assure product normal product
3. Price : inr - 289.00 pri​ce : inr - 199.00
4. Colour : red colour : black
5. Including safety switch safety switch not found

Also i would like to inform you that, present situation okasta high quality glue gun is "out of stock", which is very much unexpected from your company.

Hii,
I have received a call today saying it's from flipcart that i have buy a honor phone so i got a new car as lucky draw winner. And they are asking me for registration fees as ruppees16000, also for account details and they are claiming for every guarantee which i asked. As seems like a fraud issue, i want to inform you about all these details. If it's not real then please take some action over all these frauds these unknown people are doing on behalf of your sites and site helpline. Here are some attachments showing details. It'll helpful for others too.

Thank you

I have ordered the lee cooper ic2028 derby for men on 17th of october, order id - od[protected], it supposed to be delivered on 20th of october, but still i am seeing the status as "packed", i reached the flipkart customer care ([protected]) thrice but there is no response on the order, could you please analyse the order details and let me know the status.

I didn't get a replacement for an overheating "nokia 6.1 plus" (Order id: od[protected], seller: vision star). Very disappointing with product and customer support (Irritating behaviour from tele-calling peoples). The technician (Rajeshkumar [protected], from jeeves, kollam) came to examining the phone was not polite and very rude. He told me one reason that "there are scratches over the packaging box, so can't take it for a replacement". The replacement policy is non-reliable; i have raised the complaint in the replacement period of 10 days but they cheated me. They are frauds. Not happy with product and customer support. Total disappointment.

Order id: od[protected]

I ordered nokia 6.1 plus (Blue,... With order id od[protected] on october 11, 2018. It was expected to be delivered on 22 october, today is 29 oct and order is still not delivered. Order is showing out for delivery since 20 october but there’s no update after that. Even after my numerous calls to customer care there is no resolution till date. I was very surprised to find out that even flipkart’s customer care is not able to track it, very pathetic processing from flipkart. Now what are the options left, can someone from flipkart advise when can i expect my delivery? I am a very frequent online shopper, shopping online from last 6 years. I never experienced such a worst service from any ecommerce site apart from flipkart. This is the second time i ordered from flipkart and tasted the flavour of their pathetic service, and hence have completely lost my faith on flipkart.
Please advise when can i expect my delivery and resolution of my issue from flipkart?

I ordered nokia 6.1 plus (Blue,... With order id od[protected] on october 11, 2018. It was expected to be delivered on 22 october, today is 29 oct and order is still not delivered. Order is showing out for delivery since 20 october but there’s no update after that. Even after my numerous calls to customer care there is no resolution till date. I was very surprised to find out that even flipkart’s customer care is not able to track it, very pathetic processing from flipkart. Now what are the options left, can someone from flipkart advise when can i expect my delivery? I am a very frequent online shopper, shopping online from last 6 years. I never experienced such a worst service from any ecommerce site apart from flipkart. This is the second time i ordered from flipkart and tasted the flavour of their pathetic service, and hence have completely lost my faith on flipkart.
Please advise when can i expect my delivery and resolution of my issue from flipkart?

I had ordered an honor 9n mobile black 15th october and paid for it online. My order number is od[protected]. The promised delivery date was 22nd october. I didn't receive it. After which they delayed their delivery date by a week to 27th october and then 29th october. If i track my order its shown same place from 22nd october and still. If i called to customer care they said some technical issue. How long it will take to resolve your technical issue?. And still failed to deliver the product. I was fake promised resolution by 24 hours each time by the customer care still saw no update. Each time i talk to them they are just delaying it further and further.
I had messaged them today at separate times for an update and they just lied to me! There is high level of ignorance from flipkart.

Hi team,
Below are my concerns about the order no : od[protected] asus zenfone max pro m1:-
1) product was delivered on 15 october (Ordered on 12 october, good service on delivery part), but unfortunately i got the damage product, the back cover was dent and hence requested for replacement.
2) i got new phone delivered again as part of replacement on 22 october, now i have problem with performance like network fluctuation, slow internet, difficulties in loading the app, and touch screen getting freezed. Because of the network issue i am not getting the messages on time, due to this i am facing lot of issue in payment gateway and activities. Hence requested for refund on 25 october, then flipkart sent one technician to see the issue on 26 october, he formatted my phone but still the issue persists. He advised if the issue still persists, he will do the replacement.

3) i am not finding any option to request for return in my order list for this particular product. It is still showing technician visit service is in progress.

I am looking for either refund of money or replacement of the phone. Please help me on this.

I kindly request you to please take an immediate action on it.

Thanks
Balram