Flipkart Complaints & Reviews

I have ordered mobile in flipkart on 17th January. Amount paid from my credit card(11999)
I received a mail on 19th Jan that product has been shipped.
But on 21 th Jan again i received a mail saying due to high demand order has been cancelled and also after i am not able to login into flipkart also.

I asked for refund.But still no positive update from flipkart.
whenever I had called and got different updates from customer executives.

Hi,
I had bought a cycle from flipkart on 20 December, 2016 order number:OD[protected],
Initially i was told(after several followups) that i the item was out of stock - the moment i requested for cancellation i was given a revised date of delivery as Jan 4th - This date has changed 3times since then and i am not even informed of the changes.
I want an immediate refund and an explanation for this unruly behavior.

1.Placed an order for Karbonn Opium N7 on 7th of January, 2017 (Order No. OD[protected].
2.Product was delivered on 12th Jan 2017.
3. Found product to be dead hence raised a request for replacement.
4. E-kart delivery boy arrived on 17th of January and check the old handset. He exclaimed to be in need of acknowledgement letter and shall fetch the same in a very short while. However, did not arrive later and rescheduled the replacement.
5 Another E-kart delivery boy arrived along with the package and checked the old handset and stated that he needs the imei number to be displayed on the screen and that too from the dead handset. I immediately contacted a flipkart customer support executive and the executive instructed the delivery boy to replace the defective product. However, the delivery did not accept the instruction and denied for replacement.
6. I raised a complaint against ekart logistics ltd and after that the fresh product arrived for replacement was sent back to the seller and flipkart raised a refund request without my concern.
7. Pick up was scheduled on 25th of January so that the refund process may be carried out. However, the pickup boy from ekart logistics ltd mentioned the same statement that he shall be in need of imei number to be verified from the handset after its gets started. He wanted that IMEI number of the handset should be displayed on the screen and hence did not pick up the handset.
8. Further, I raised a complain against this with flipkart and later in mid night flipkart cancelled my refund request.
9. I am left with a dead handset and payment was made since the handset arrived in the 1st point.

12th january 2017 I cancelled my oder Lenovo p2 mobile.As per flipkart team assured with in 6 business day money is credited in my account.Still now no money refund.please help me.Amount 15279.

Dear sir
My order no od[protected], tommcase flip cover for oppo f1s, the product has not been delivered to mention address but i recieved message and mail today ie the product deliverd successfully, but yet the product is not delivered kindly revert for this mail as soon as piossible, pls iniate the product to deliver the proper address

My order date : 2 jan 2017
Cancelled mail received date : 18 jan 2017
Delivered successfully mail received date : 23 jan 2017

But the product still not delivered kindly resolve this problem and initiate resend the product to the mention address

Hello,

I had ordered hair dryer from flipkart which was supposed to reach my place by 17th jan, 2017.

Firstly, delivery was delayed and i was not notified about that.

I came to know after calling up flipkart and i was informed that it would reach me by 21stjan, 2017 which again turned into a damn failure.

I called up flipkart and came to know that the order had been cancelled without any notification.

It is highly disappointing with such kind of worst customer service.

Atleast they could have informed me that they would be unable to do the delivery instead of giving false promises in unnecessary delivery delay which ended up in cancellation without any notification.

I have suffered a complete time loss which could have been mitigated and could have approached other better service providing vendors like amazon, snapdeal etc.

Order status shows 'Payment Not Received' despite amount being debited, its annoying.Very bad customer service.Making fake promises, fooling peoples for no reason.I am surprised how you big giants with no base are surviving so far.First ever, worst ever experience.Refund money as soon as possible against order number https://www.flipkart.com/order_details?order_id=OD[protected]&src=od&link=order_...⇄

Cal answering facility not available with this earphones. Audio clarity also not that clear. So i am not satisfied with this product. I want return the product.

I had purchased the samsung galaxy on nxt before 4 days.speaker is not working properly so i complaint to flipkart, they provide me the solution technical team will sent to your home and will check what is issue.the team came to my home check the issue and they confirmed me the product is defective and the team ensure me your product will be replaced within 24 hours.so that i wait.after then 48 hour when i didn't get my product so I call to customer care. They told me in our system we can see your problem is solved as our technical team is mention.flipkart was not ask me after technical visit is your problem solved?

I was regular customer of flipkart but from today onward I will move to amazon.
Pls dont buy costly things from flipkart.

What a ####?

Dear sir,
Today on[protected] i ordered 2 nos of redmi note 4 on flipkart, but my order was cancelled by the seller (Flipkart) sayin that the reason behind this is that i selected 2 quantity of redmi note 4 mobile phones on one purchase, now if flipkart is not giving 2 mobiles on one purchase then why should it give the option of selection for quantity of mobiles.
According to my understanding flipkart is at fault, and if mi really cares about this issue u need to reorder my mobile phone for the next sale which is on 31-1-17.

I am attaching my order copy in which flipkart has issued order number and automatically cancelled my order and yet has the guts to even deduct (Debit) money from my account. Even the customer care executive is giving reasons which are not professional but only a sorry is there which solves no problem.
So if flipkart has the guts to put a customer in a awkward position then i feel that here's the time to take a stand and give justice to a customer like me by pre-booking my order (Even 1 mobile in quantity redmi note4 32 gb ram, and dark grey in colour)

And yes dear sirs please note that mi mobiles are always out of stock and yes that's why today i am in such a awkward position where i like mi mobiles but hate them bcaz of out of stock kind of errors.

Please take this mail very seriously bcaz my next order will depend on the reply of this mail.
Thanking you
Rumy.

Hi flipkart team,

I am writing here because 2 days talks with your customer support team has failed. I had 2 gift coupons (500 each) given to me by my company. It expired on 29th december 2016, i. E. Less than a month back.

I wanted to buy a watch from flipkart and noticed that it is already expired so i wrote an email to flipkart to activate is for a couple of days so that i can use them. It has happened to me with other companies as well like pvr but they reactivated my card and said, we keep an expiry date so that card is not misused and it is recycled if no one is using it. And that was so nice and clear policy they had and i appreciate that. They said it is your money and we are happy that you are using it on our booking.

Don't understand policy of flipkart in this case. It is not a promotion money given by flipkart that should expire. It is my money which was bought by someone and gifted to me and i should be able to use it. If there is a mistake from my end of missing a date, it should not be charged by forfeiting the cimplete amount. Anyways i was going to use that money on your portal only.

Please provide a resolution. I can provide the gift card numbers when required.

I requested 3 time's returns but flipkart didn't reply me. Buying date 9 december and i have requested 3 times but flipkart said me he can't pickup or refund my amount. Please help me.

I ordered fitbit blaze from filpkart today by using my credit card (Amex). After doing a transaction i got notification that my order got cancelled and money was also debited from my account. When i called bank they said that order has been cancelled by flipkart so i called flipkart but they have such a # service of customer care that no one receives the call nor transfers to anyone. Now whom should i contact to know what went wrong that they rejected my order. Worst site ever. Really disappointed by the service. You guys have so much consumer base but still such a # service.

My ordered product on my hand. But it is not showing delivered in my flipkart website or flipkart mobile app. Please take proper step about it...

I was waiting to buy vu 50 inch full hd tv in flipkart and its seller is omnitechretail on saturday (21/1/2017) as from this day republic day offer started. But from saturday it shows that no seller is available for this pin code. My area pin code is 560040. Why omnitechretail is not providing tv for this pin code from 21st of this month. I believe offer is there for everyone and filpkart started offers so that everyone make use of it. br...

I want to return lenevo cell phone which i purchased from flipkart and which is still in gurantee. My cell phone will complete one year in april 2017. I had tried all the contact numbers given on the website of flipkart but it was of no ues. I did'nt got any help. Not even a single contact number is responsive. I have never expected such type of third class service. I am very much disappointed. I just want that my cell phonr to be exchanged as soon as possible.

I ordered rajshree manipuri handloom Saree but flipkart send me wrong item inside with right invoice. I process for refund then company cancelled my refund without any reason customer care staff didn't take my phone. Then I process for replacement again company send me different brand and defective Saree. Again customer care staff not taking my call.

I have ordered 3 acmed facewash of same brand with the same seller, every time i add each item its increasing the delivery charges for each item,
i have ored 3 items each cost 199 and 65 for delivery so they should charge 665 instead they are charging 798 which is 150 more than the estimated amount, every time they are doing the same thing again and again

I purchase a nova hair dryer it doesn't appropriate according to my expectations but didn't received my money still in my bank account. But flipkart shows that it is refunded to you on 23rd January, 2017 in your account. but i didn't receive any amount yet.
order number of item: OD[protected]
Refund Reference : 74766517013701904023785
flipkart company shows that (The refund amount for your order was transferred on 13, Jan, 2017. The refund will reach your account by 23, Jan, 2017 . )

Two items were a part of a package and were ordered together, however, only 1 was delivered. I requested a replacement aftermentioning that only 1 item was delivered. But again only 1 item was delivered. After this happened twice, I requested the money to be refunded to me. However, I keep getting a message that the seller is not ready to refund and is rejecting. What is flipkart doing? It is not checking if the seller is sending us all the items and is not taking responsibility for sellers actions. Please help me to get my money back. Sites like flipkart should be banned.