[Resolved] Flipkart — different product delivery and security of sharing details to, other s

rohitk04

from Bengaluru, Karnataka

Address:

Ranchi, Jharkhand, 834001

Dear team;
There are 2 serious complaints with flipkart and i am really harassed with the flipkart services:
1) i had got a fake call from mobile no. [protected] they had all my details of flipkart orders, my shipping address, phone no. And they offers a gift of 5 lacks or a car by simply doing registration of rs6600.. My issue is how my details are shared to such a frauds this is totally company security issue.. I had complaint the same to flipkart but they are unable to resolve..
2) i had order a shoes of bata blocker shoes (#order no. Od[protected], they delivered different product, size prize and took 17 days to delivery.. And after complaining simply say we will return it..

Pls help for the same so that these online sites must not cheat..

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Jul 5, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 04, 2019

Flipkart Customer Care's response Customer raised a complaint stating that the product delivered was different from what was ordered. We have interacted with the customer and raised a return request with the seller for the refund of the order. The seller has confirmed the return has been initiated on 4 Jun 19 and will be completed on 06 Jun 19 and also that any offers appearing anywhere other than on our website (https://www.flipkart.com), Flipkart Lite/mobile site or app are not from sellers on our portal. Also, we have informed the customer that in case of any monetary loss due to fraud by such websites, to file a complaint with the cyber cell for support. Further, informed the customer that the customer can choose to initiate legal action against the spammer/spamming organization too. Hence, closing the complaint form our end.

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Comments

NANDKISHOR SARAGE

from Pune, Maharashtra

I bought mi note 7 pro and was delivered on 1sr jun 2019. However when i unboxed the mobile, facebook account is logged in with someone else and also 2 3 application preinstanlled with unknown account. This is a big security breach from the company.

Ashraf97

from Salem, Tamil Nadu

I tried to order Classic Polyester Adults Net Single bed Mosquito Net (Pink) on 31 May 2019 and i payed through SBI Net banking.Though the payment was successful the order was not placed.I tried to call customer care and they responded that the payment was not reflected.

purna prasad arige

from Karimnagar, Telangana

Not installing Washing machine

JUSTIN EKKA

from Mumbai, Maharashtra

When I was login it says my account inactive. Please reactivate my account with login contact no. [protected]. I am unable to get invoice without login. Or if you unable to reactivate my account kindly send all invoice register with my mobile no [protected].