[Resolved]  Flipkart — false advertising by flipkart

Address:	403703
Website:	Flipkart.com

I picked up 2 mobile phones against exchange of old nokia smartphones from flipkart during the billion days sale. I fulfilled the checklist for exchange of old mobile phone, no cracked screen, no damage to charging port, no battery swelling and phone switches on and off.
When the first phone arrived the delivery executive said there is a corner scratch and refused to accept exchange. We paid the difference. During delivery of the second mobile the excuse given was wrong imei number entered. So basically both my old nokia smartphones were rejected. My mother who is a senior citizen, did not argue and paid the difference for delivery. I was in the clinic when this happened.
Is this how flipkart wish masters take senior citizens for a ride and make them look like fools? If you cannot honor your terms of exchange itself, then why do false advertising.
This is definitely wrong and unprofessional business like attitude from such a big establishment. Will be filing a consumer case against you for false advertising if you do not make good on your promise.