| Address: Gwalior, Madhya Pradesh |
| Website: www.flipkart.com |
Hi,
Order id od[protected].
On 29th nov.2016 i ordered a product which was moto e3 power and due to some reason i canceled that at nxt day on 30th nov. And they assured me to return my money within 3 business days. But when i didn't get my money on 3rd dec. 2016 i contacted them and they said you will get upto 6th dec.2016. But i didn't. But on 6th when i again contacted to them, they said we have completed you payment and now you have to contact to bank. When i went to bank, bank's people said if flipkart sent you money and you didn't get then flipkart is responsible for it and i can't give any information to you. Because it was not your transaction, it was flipkart's transaction. I again contacted to flipkart yesterday and they said send me your mini statement and we will resolve this issue. Today i got a call from flipkart and a customer executive apologized to me and said sorry it was technical error and your payment was failed and we will transit it within 72 hours. But after half an hour i got another call from flipkart and they said the information that you have got from previous call was wrong and you have to contact to bank. I have all the proof against this fake company i have my mini statement of my account, which clearly shows i didn't get any money from them. Now tell me someone where can i complaint against this fake company, they know the plight of banks nowadays and they are misusing it. Please help me someone. It has been 15 days but i didn't get even a single penny of money. Please help me. They are trying to peculate my money.
Jan 15, 2017
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Flipkart Customer Care's response Tried calling the customer in this number "[protected]" but unable to reach as there were no response
I am having moto g3 with IMEI1:[protected]
IMEI2:[protected]
My phone number is [protected]
I need my invoice as I have lost it and deleted account and my phone having technical issues please help me