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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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S
Sandeep Khakharia
from Dhamtari, Chhattisgarh
Nov 22, 2016
Resolved
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Address: Jamnagar, Gujarat, 361001
Website: www.flipkart.com

I place an order of apple watch series 2 38 mm gold watch on date 18/11/2016. The product was covered under "f-assured", means flipkart is fully responsible for the quality of the product.
In such product when i open the box, it was empty. Just a apple watch box. Nothing else.
Immediately i call the person who delivered the product and inform the issue. He guided me to call flipkart customer care and registered the complain and i did too.
In evening i was thinking of the same and worried coz i was in loss of rs.32900/-. Suddenly my mind got an alert and i again open the box and took out the empty box of apple watch. I search for serial number mention on box and send the same to apple india via e-mail.
They provide me the support link where i suppose to put that serial number of watch. I did the same and what i got is horrible. The product got activated on 05/11/2016. It means before the date of my order.
It clearly visible that the seller has done something wrong.
How can a new product get registered without sale?
snapshot of my order and the evidence of above said thing are attached along with.

Thanks and regards
sandeep narendra khakharia
+2 photos
Dec 31, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Flipkart Customer Care's response
Spoke with customer as he said that the issue has been resolved as he had received the refund .

So closing the case.
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    R
    Rumahis
    from Bengaluru, Karnataka
    Nov 22, 2016
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    Address: Bangalore, Karnataka, 560070
    Website: www.flipkart.com

    Total 5 times I have order a product I haven't got, 1st 4 times I have order cash on delivery, for that I didn't even get the call, the order has been cancelled without my knowledge, 1) OD[protected]OD[protected] OD[protected]
    4) OD[protected] . please note order ID's

    The one product which I have already paid OD[protected]. Bcoz the reason whenever I do COD I won't get call the order will be cancelled automatically so I have paid in advance even though I got the reply I didn't get the call order on 18th estimated given time 21th still the product not got.

    May be third party vendor with whom you are making the contract they are not doing the proper job dont exactly wer ur lacking. I have all call recordings, for proof every time I receive the same answering same field executive tried to reach me and the number was not reachable, Believe guts every time this BS reason doesn't workout.

    My Number [protected]
    Email ID : [protected]@gmail.com
    Flipkart customer support has been notified about the posted complaint.
    I had Micromax canvas L666 laptop from ur sevice, now its not charging when it charaging.
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      H
      Harshal Kesarwani
      from Lucknow, Uttar Pradesh
      Nov 21, 2016
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      Website: flipkart.com

      I have made order for Lyod LED 28inch T.V on 20-10-16.Flipkart assure to deliver on 10-11-16 but again and again it postponed my order.I am not received yeton 21-11-16. OD[protected]
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        S
        shabbir0805
        from Ahmedabad, Gujarat
        Nov 21, 2016
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        Address: Shimoga, Karnataka, 577201

        Hi sir this is Shabbir ahamad had purchase a new lenevo vibe plus 3gb on November 14 2016 from the day one .mobile is is over heating and battery is draining fast. I given request that problem p occurs. I given request to replacement. They are telling no able process request. Mob [protected].
        +1 photos
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          A
          Akanshkhicha
          from Mumbai, Maharashtra
          Nov 21, 2016
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          Address: 400101
          Website: Flipkart

          I had ordered a obidos printed mens mandarin collar blue t-shirt. I had recd a message that the same would be delivered by 23 nov. But today itself delivery boy had arrived and he was continuously ringing the door bell and banging the door very badly. This type of rowdy delivery boy you send. You have loosed your valued customer. I want this too be cleared. The contact number of your delivery boy is [protected]. Its really shocking.
          Such kind of pathetic behaviour was not expected from flipkart. As you have lost your valued customer, because i will have to think thousand times before ordering from flipkart. I want an urgent action to be taken by flipkart.
          Flipkart customer support has been notified about the posted complaint.
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            B
            Bidyut Chakrabortyy
            from Delhi, Delhi
            Nov 21, 2016
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            Address: 560034
            Website: www.flipkart.com

            I ordered two sarees from Flipkart but when I received the product, I found that the quality isn't satisfactory. I filed a complaint to Flipkart and requested for return and they even agreed. They promised to pick up the product from my doorstep and they asked me to mail the other one to them to their warehouse address and so I did. But it has has been more than 30 days they have neither picked up the product nor received my courier. I have literally called them every day and they kept on saying the same thing that they will pick up the product, This is really embarrassing and annoying. Where is the consumer security? Is that the kind of deal they provide?
            Flipkart customer support has been notified about the posted complaint.
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              H
              Himani Chaudhary
              from Mumbai, Maharashtra
              Nov 21, 2016
              Resolved
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              Resolved

              Address: Bangalore, Karnataka
              Website: Flipkart

              I had ordered IFB fully automated front loaded washing machine from Flipkart 23 days back. Delivery was to be done in Saharanpur, UP. Despite the product being shipped to the city, we did not get it. We did not know where it was because being asked by customer care executive, we got to hear that they themselves were unable to contact the logistics team.Not only this, in these 23 days I had called their office many times and every time they asked us to wait for 2 more days. Then 1 day suddenly, they cancelled the order themselves.

              My 2 main concerns here are :
              1) Why no one came to deliver after providing the full address and 2 phone numbers?
              2) How can they put a notification which said "Delivery not done because customer refused" without even contacting us?
              3) Why did they make fool o[censored]s for 23 days and then cancelled it themselves because they failed to deliver but have shown as if we cancelled?

              I should get a compensation because :

              a) I wasted my time and energy for 23 days calling them and explaining them again and again.

              b) I am in a loss because it was the time when I could have got the product for much lower cost from market as well as it was festival season whereas now I will get it for a much higher cost.

              I request you to look into the matter seriously.
              +2 photos
              Jan 5, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Nov 30, 2016
              Flipkart Customer Care's response
              Tried calling the customer in this number "[protected]" but unable to reach as there were no response. So mail sent to customer informing that our courier partner failed to deliver the shipment due to some issues.

              So closing the case.
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                S
                suryakant
                from Mumbai, Maharashtra
                Nov 21, 2016
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                Address: Mumbai City, Maharashtra, 400063

                This is to bring to your notice that my paytm order with awb number[protected] & order no [protected] was about to delivered de by 21.11.2011 as per sms received. but a delivery boy from flipkart named sandesh penkar mob - [protected] misbehaved with using harsh words and rude tone on mobile (my no [protected]). as the security guard was not allowed him to enter the premises, but i told him that i will speak security & he will allow him to enter. but he refused to do so and shouted at me.
                I have been a regular and loyal customer of flipkart but this kind of behaviour is not tolerable. hence i have cancelled my order.
                This is to make the company aware so that no other person suffer the same harm
                Thanking you.
                Flipkart customer support has been notified about the posted complaint.
                Dear sir,
                My brother has refunded items[protected]) to your vendors and your vendor is not providing any sort of slip or letter from your company that I am returning this item or vendor is accepting that item . So, what will I do if I need to claim in the case my money is not refunded to me .
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                  A
                  Aayush Dixit
                  from Allahabad, Uttar Pradesh
                  Nov 21, 2016
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                  Address: Lucknow, Uttar Pradesh, 226002
                  Website: www.flipkart.com

                  I ordered a clock mention bove but the clock is not similar to the photo also to the brand name. It has only a guitar with broken parts it is no match to the clock that i ordered. Very poor service.
                  I ordered it on 16 nov 2016 and it is delivered on today (21 nov 2016).
                  Totally unsatisfactory service.
                  They send us defective and damage piece.
                  Its second time happened to me.
                  +2 photos
                  Flipkart customer support has been notified about the posted complaint.
                  Nov 21, 2016
                  Updated by Aayush Dixit
                  just look at the photos what i order and what i got
                  defective... totally irresponsible...
                  very bad..
                  i have to gift this to someone but... totally disappointed after open the boxx
                  I am seller on flipkart i am interestet the flipkart all product
                  This is my voucher code [protected] As this voucher will expire on 27october 2017 And nw i want to buy something when i am using this voucher it shows the message that ur voucher is deactivated I was having balance of 2000 please help me out of it My email id is [protected]@gmail.com
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                    A
                    Atul0025
                    from Nawalgarh, Rajasthan
                    Nov 21, 2016
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                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Well I really don't know what's up with you packing cause this the second time we are getting displaced gem from one of the earrings and I am being forced to take this issue with you. Either you fix this packaging stuff which eventually leads to dismantling of the jewellery or we're giving up you. We're putting hard earned money and valuable time into this, you should have some respect for them.
                    Flipkart customer support has been notified about the posted complaint.
                    Sir,
                    i need a help, i purchase a new mobile on 11/11/2016.
                    but its not work properly . i complaint in flipkart . but they din help me . they said, they can't change mobile. i want change other mobile . or moneyback. i am not satisfied with this product. plz help me sir
                    I booked mobile on2 nd november 16 through flipkart, but till date they can not deliver any mobile to me and they cannot give any answer regarding this consignment.
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                      A
                      Aman Gangwar
                      from Mumbai, Maharashtra
                      Nov 21, 2016
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                      Address: 734501
                      Website: flipkart.com

                      The order is delayed by more than 15 days.I have sent a request mail mentioning all the discomforts through which am going through as well as but no improvement. flipkart is calling me every now and then seeking if I still want that item but not been delivered even after completion of all the formalities incl. payment.
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                        M
                        Mausam Sharma
                        from Ahmedabad, Gujarat
                        Nov 20, 2016
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi, 110020

                        Dear Sir

                        I had not received my product after many times complained in Flipkart and continues call to customer care and payment was deducted my account on date 15/11/16 and promise to deliver my product on dated 17/11/16 and after complained on 17 Nov they promise to solve my problem on dated 19/Nov but after that date they do not solve my problem and after we again complained in Flipkart they again promise to solve my problem but till date we have not received any positive response from Flipkart.

                        Please help me.

                        Mausam Sharma
                        +2 photos
                        Jan 1, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 30, 2016
                        Flipkart Customer Care's response
                        Spoke with customer as he said that the issue has been resolved so closing the case.
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                          S
                          shashikant dubey
                          from Ahmedabad, Gujarat
                          Nov 20, 2016
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                          Address: Valsad, Gujarat, 396191
                          Website: www.flipkart.com

                          Sir I purchased leeco le1 smartphone by flipkart, when i used this smartphone then found much heating problem. so after three days i gave replacement order to flipkart where rules are available for 10 days replacement this product. but my replacement request canceled three times and not give me any response. sir i am very disturb this product due to overheating problem. sir today i contacted to flipkart customer care then he said i can not do anything...
                          Flipkart customer support has been notified about the posted complaint.
                          Nov 20, 2016
                          Updated by shashikant dubey
                          my bill and order reciept...

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                            D
                            Daya46
                            from Chennai, Tamil Nadu
                            Nov 20, 2016
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                            Address: 600042
                            Website: www.flipkart.com

                            As per order id: od[protected] item) dated 6 october, 2016 i have placed a purchase order for mc afee anti virus software and the amount paid is rs. 649 through credit card. instead of the mc afee anti virus software i have ordered for, i have received 2 pieces of hdmi a/v cable in the package. the cover mentions mcafee software but the large package contains two cables. i have reported the matter repeatedly using the available facility in their site. i had given the details to the persons also over phone when they contacted me back. a funny reply i got stated that the item does not come under returning category, as if i was supplied the item. to add insult to the injury i was repeatedly requested to give the feedback for the product?!
                            Please send me the package i have ordered for, immediately, as my system suffers the risk of virus infection. otherwise refund the money i have paid and take back the mis-sent item.
                            A reasonable reply is expected by a long time customer. pl remember only drops make an ocean
                            .

                            • amount paid: rs. 649 through credit card
                            Instead of the mc afee software i have ordered for i have received 2 pieces of hdmi a/v cable for dlink are available in the package. the cover mentions mcafee.
                            Please send me the package i have ordered
                            Flipkart customer support has been notified about the posted complaint.
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                              P
                              from New Delhi, Delhi
                              Nov 20, 2016
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                              Address: New Delhi, Delhi, 110058

                              I want to return my product. Becoz the delivery is so late and pathatic quality. Such a fraud online site. I never reffer to anyone.

                              My product is - steam machine
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                                D
                                Dehal Aboti
                                from Mumbai, Maharashtra
                                Nov 20, 2016
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                                Customer service

                                Address: Thane, Maharashtra, 421201
                                Website: Flipcart

                                In Transit: Just a reminder that your product Redmi 3S (Silver, 16 GB) with order id OD[protected] is on its way and will reach you by Saturday, 19 Nov'16. Track your order here

                                This I order a redmi 3s tdy its a deliverd the person who came for the deliver is very rude the behaviour of tht person is very bad pathetic experience frm the flipcart ever ... i neve ever order frm the flipcart ... bad experience I think u...
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                                S
                                sandeepsehta
                                from Nagpur, Maharashtra
                                Nov 20, 2016
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                                Address: Bangalore, Karnataka, 110095
                                Website: Flipkart.com

                                Bought a wood wardrobe from flipkart during the big billion sale on 5th october 16. Product is arrived on 3rd november after a month approximately. To my surprise after unpakaging the package, i found it damaged and of poor quality. I placed a return request on 8th nov. Then i was told that it will be actioned in 10 days. 10 days time frame was also over today.

                                No reverse pick-up and refund of my money. It was further postponed to 24 november. I paid the money for the product around 50 days ago, still not able to use the product.

                                Damn service in terms of big ticket purchase like furniture. Flipkart people are dependent on the seller. They remained clueless on the status.
                                Flipkart customer support has been notified about the posted complaint.
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                                  S
                                  soumikdhar
                                  from Kolkata, West Bengal
                                  Nov 20, 2016
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                                  Address: Kolkata, West Bengal, 700005
                                  Website: www.flipkart.com

                                  Order number od[protected]
                                  Placed on 16.11.2016
                                  Product: redmi 3s prime (Dark grey)
                                  Payment method selected: card on delivery.
                                  Details:
                                  1. Since last 2 days the logistic company has been sending me "out for delivery" & at night "returned as addressee not available" messages.
                                  2. The company is saying that i have to pay by cash though i selected "card on delivery" and in rs. 100 or lower denominations only which is very difficult at this time.
                                  Flipkart customer support has been notified about the posted complaint.
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                                    Abhishek Ashok
                                    from Shoranur, Kerala
                                    Nov 20, 2016
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                                    Address: Kottayam, Kerala, 686564

                                    I Have ordered an usb data cable (envy 2 in 1 data USB/Data Cable) on the date 21st october friday 2016. when my moblie is pluged in its not charged
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                                      H
                                      hemant lakhiani
                                      from Gurgaon, Haryana
                                      Nov 19, 2016
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                                      Address: 282005
                                      Website: Flipkart.com

                                      I ordered a fit bit intex smart band / vy70997 on 2/10/16 payment done thru debit card which i returned but still i did not received my money back in my account. I complaint twice but no respond from ur official on given time. Order i'd is od[protected] ft 6/10/16. Address vineeta lakhiani. F 518 kamla nagar agra near ajanta sweet house agra - 282005 up. Registered phone no is [protected]. Kindly do the needful. Or else i would never prefer to buy anything from flipkart.
                                      Thanks
                                      Vineeta lakhiani
                                      Alternate no. [protected]
                                      +1 photos
                                      Flipkart customer support has been notified about the posted complaint.
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