Flipkart Complaints & Reviews

I purchase whirlpool fully automatic washing machine through flip kart my invoice no. is OD[protected] DATED 22/10/16 . Now this washing machine is not working . I already complain to Whirlpool but they are not taken seriously. This product is purchased by you so I complain to you also . please solve my complain or other wise return my money back.

They didn't refund my amount 1470

Order ID: OD[protected] was cancelled without my notice.Reason saying Out of Delivery Area.But earlier for same address 4 orders are reached me.I placed 2 orders at one shipping address at a time but I reached Order ID: OD[protected] item but not above mention item. WHy? Iam asking.
Please replay.
I want My order Back with same cost

I buy one mobile phone from flipkart(Lenovo K6 power)and after receiving this producton 21/12/2016, i am facing hanging and heating issue within 2-3 days.after complaint on 28/12/2016 of this product flipkart technician came.but without any information flipkart executive closed or canceled this complaint and now i try to call customer care they told me to go in service center to resolve this issue.

I am Ashika Kondaveeti, i had made an order for catwalk women blue flats for Rs.899 on[protected] afterwards i recieved the item on[protected]. Then on[protected] i returned the same item for size issue, later i received a message item has recieved refunding of money will be done by[protected]. But in my flipkart profile it is showing that "Refund successful! Rs.899 has been remitted through bank transfer"and my Return ID is[protected], but i haven't received any money from flipkart.

Hello team,

I have ordered moto e3 power black colour mobile on 9th dec which i received on 11dec. Device went dead on 19th dec, i ask the executive to replace/refund it but no actions has been taken to my complains. Every time new executive create replacement request and it gets cancelled the next day. I am facing this challenge since 15days. Request you to please get my issue issolve. I have dropped and contacted so many executives approx 100 times but no commitment from them.

I have placed order nokia mobile its cost rs.2721, on december 4th 2016, suppose to be deliver 10th dec -14th dec 2016, due to some logistics issue, i have not received product, i have called many times, mailed many times they asked time lines there is proper reason from flipkart side, 20th dec they cancelled my order, initiated for my refund amount, today 3rd jan 2017, i dint get any refund, i have checked my account statement and enquired with bank, no amount received from flipkart, i losses my patience.
Order details
Order id: od[protected] item)
Order date: 3 december, 2016 11:35 am
Amount paid: rs. 2721 through debit card

Refund amount : 2721
Refund reference : 74766516355650930904849

The refund amount for your order was transferred on 20, dec, 2016. The refund will reach your account by 27, dec, 2016 from the date of transfer.

In case you do not receive the amount within this time, please contact your bank’s customer care and check the status by mentioning this reference number.

We look forward to seeing you again. Refund details :order id - od[protected]

I have purchased nextbit robin from flipkart couple of months back. And now mobile is not working and display got issues. Tried contacting flipkart and they said you need to contact the manufacturer and he is in us. How can a person from india send his device to us for servicing. Does it make any sense? If that was the case how could you sell this to me?

[protected]@gmail.com is id pai jacket order kiya tha. Pasand nahi aaya toh return kiya. Lakin abhi tak paisa nahi mila fefund ka. Plz mughe paisa wapaj kar do plz. Total amount 1133 tha. Please mughe mera paisa de do lauta kar.[protected] register mobile number hai. Har hal main mera paisa chahiye mujhe. Bohot baar call kar liya costonur ko. Bolta hai ki kal ayega paisa acvount main. Ajj ayega paisa account main. Lakin abhi tak nahi mila mera paisa

Dear sir,

Please resolve my complaint against flip kart. Also i am trying my flip kart account has not open and trying to customer care number not respond.

Regards

Nitin agrawal
My number is [protected]

Order received: we have received your order for lenovo vibe k5 plus 3... With order id od[protected] amounting to rs.7224. You can expect delivery by mon 02, jan 2017. We will send you an update when your order is packed. Manage your order http://fkrt.it/ryU7u!NNNN.

This is in regards to OD[protected] raised by me as one of the 5 shoes had a Nail sticking from the inside.
I tried to wear the shoes and the nail hurt me and I was bleeding. I had to go through a weeks painful treatment and almost 500-600 INR wasted for treatment due to Flipkart product.
I had complained the same day I got hurt on this and I was given a compensation of 125INR as credit.
I never thought Flipkart saw their customers that cheap.
I have the shoe still in same condition and returning the shoe along and getting the money of shoes and 125 INR is not enough for me.
If needed I am ready to go through a consumer complaint to sort this out.

10days ago i not get my refund of philips bt990/15 beard trimmer for men of rs 699 from flipkart. They are closing my case with resolving it. Soo plzz give my refund back. They are telling giving refund in 8 business working days and not giving my refund back.
Order details:
Order name: gunratan bagade
Order i'd:[protected]
Email i'd :[protected]@gmail.com
Mob no:[protected]this is not correct no.
Plzz solve my case fast. Plzzz instant refund my money...

Hi Flipkart,

I had purchased two peices of Sony Xperia m5 Dual model, But after using the mobile I felt those mobile are duplicate, because performance and quality of camera is very poor and I saw MRP on that box and noticed MRP on this box is different from original product. MRP on this box is 15990/- while original MRP of this product is 27990/-.

I didn't believe that Flipkart can sell duplicate products. I'm also attaching screenshot of that items from sony's site for original MRP.

I'm very disappointed by purchase so costlly product from Flipkart.

I also complient about it using APP about more than 15 days ago, but I didn't receive any responce from your side.

Please check on this matter, and return back or replace those items by original product as soon as possible.

Kind Regards,
Hemant Soni
[protected]

Shame. The one and only word that came into my mind while writing this. Never ever expected such a irresponsible behaviour form an online shopping giant like Flipkart. Do Flipkart consider their customer as a fool? I was getting manipulated since the day i got my product in hands. Now they are not even letting me talk to their customer care executives. I already talked to their higher authorities thrice and I do not think even they have proper authorities. Flipkart fooled me the worst way imaginable.
I got my product on 14 December and on the very first day I found a dead Pixel on my mobile display. I lodge a refund request. Processes went on happening and the technician verified that i would get my refund back. Now after 3 days they cancelled my refund for some non-sense technical issue. I kept my patients and lodged a complaint again. Another blunder happened and they again cancelled my refund request. I think they are trying hard to waste my time. Do consider it as a serious issue and reply me back ASAP. Thanks to Flipkart. i shall have it recited in my mind for long. Thanks again.
order id OD[protected]
Contact Number-[protected]

Hi Sir,

My name is Karthikeyan S. Yesterday I got a call from [protected] Some unknown person pretented to be a flipkart person has cheated me by using flipkart name. I have said my ATM Card number with cvv, expiry date and OTP number. I have not shared my ATM PIN number. He has debited Rs.18000 from my account yesterday 6at 18:00 hrs his no is [protected]. Kindly take some steps to refund my money
kindly do the needful

Thanking you,

Karthikeyan S
[protected]

Respected sir
i just purchased the lenovo k6 power 32 gb mobile but the device is not giving better performance as specified the company is ready to replace the product but i want the refund because the product is not giving performance as specified
the flipkart specified as the 32 gb inbuilt memory but it having but it has only 23 gb usable memory the company must has to specify the user memory
i recieved the delivery of product on 30/12/2016
contact [protected] (registered on flipkart)
as shankar kharat

Flipkart - Product Placed on wrong address and the not ready to solve the problem
I have ordered Moto e3 powered from Flipkart on 18th of December, delivered address given is in Coimbatore and on 21st December product reached Chennai and it was out for delivery somewhere in Chennai address which is 550 - 600 km away from the given address same day I called customer care raised complaint regarding this but they refused my complaint saying that the delivery guy will deliver the product before 7 even if its 600km away!!! Same day I spoke to the delivery guy and understood that the address which is mentioned was wrong and even after that I have made couple of call back section to Flipkart customer care and they refused to take the complaint till the delivery guy updated the status around 7.30pm. Then they accepted the issue and told me they will deliver the product within 24-48 hours but after four days on 25th Dec they told me that I have to cancel the product and reorder the product. Once the issue was published in social media they asked me to wait for another 48 hours and they told me that they have placed the order once again with the proper address and asked me wait till the product reached Coimbatore same day I got a message saying that the product was cancelled due to wrong pin code and asked me reorder the product with correct pin code
Mistakes
1. Wrong address delivery.
2. Around 3pm they said they will deliver the product for sure from Chennai to Coimbatore before 7 (senseless ) Even if they decide to take a flight they can't do it
3. Refused to take complaints before the mistake happens (they will wait till the end and say we are so sorry for the inconvenience) everybody just said this in same tone😂😂😂
4. And not Ready to solve the problem (not only for this issue for everything they will say we are sorry that all for that only customer care)
5. According to Flipkart 641002 is not an Coimbatore pin code it's Chennai pin code

I have ordered le eco phone pertaining to order I'd OD[protected] on 21st December 2016. The original delivery date is 31st December but on 31st December I have no information where my phone is. I called so many times to customer care they promised me that the phone got delivered on promised date but still I have got nothing. It broke my trust in online shopping. I have suffer a lot from flipkart either the flipkart deliver the phone by EOD else they pay me original cost that is 10499.
I have bought this from flipkart sale. Now the sale is over and I want original cost 10499 as a refund so that I can bought it from another platform.

I want to inform you that Flipkark delivery service is very bad . I have ordered MOTO M on 19th December 2016 and done advance payment, that time it was showing that product will be delivered 23rd December .After ordering the product, it was showing that product will be delivered by 31st December.
Yesterday ( 29.12.2016 08:44:39 Pm )i have received a sms from flipkart that product has shipped and it will reach to me on 31st december .
And today I have received mail that the product will delivered to me on 5th Jan 2017 .
Now I am feeling that it is very huge mistake of my life to book product from flipkart.
I will never us flipkart in future and I will suggest my friend and family to never us flipkart.
I have promised my Dad to present a gift on the occasion of New year but I have disappointed with the service of flipkart.
Sms received from flipkart:-
( Shipped: Your Moto M (Gold, 32 GB) with order id OD[protected] has been shipped and will be delivered by Saturday, Dec 31, 2016. You will receive another SMS when the courier executive is out to deliver it.)

Mail copy is also attached

I just want to know that How will Flipkart compensate to me for whatever happend with me .
Otherwise I have to go somewhere else to complaint for whatever happend with me.
Order no. ( OD[protected]

Regards Suraj Kushwaha

Hi heavily irresponsible behaviour of flipkart online shopping site .
I order 2 footerwear when they deliver to me there is on brand box.
When I want to return the product due to size n colour issue they are not accepting the return request.I call 7 8 time to flipkart customer care but my problem is not resolve till now. It has been 3 week I made complain to flipkart but no response.
Flipkart executive just wasting time of 30 days replacement .