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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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V
vj007
Jan 10, 2017
Resolved
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Resolved

Address: Pune, Maharashtra, 411021
Website: flipkart.com

#scam #worstservice #notofilpkart
order id:od[protected]
pl tell me first who confirmed for cancellations?
on what basis it got cancelled
it is kind of dictatorship or what?
i am not a tall happy with customer care agents attitude.
Pl answer the following
1. Since 23rd december why it was not attended seriously
2. Why earlier replacement committed and not done asap
3 why technician not visited as per schedule
4 why i have to follow up everytime
5 why replacement not possible
6. If not replacment then why not to pay the amount on what tv available on site or in market
7.Why further discount not provided if 5 and 6 can not fulfilled.
In whole flipkart has no loss all you are doing is making things worst for customer.
I want replacement or refund amount i what cost it is available.
Or 50% refund to keep existing set as refurbished one.
Why previous request cancelled who confirm the closure?
it was redicolus service first deliver the faulty product then after many follow up accept the replacment and again after many follow up say only can refund money.
Keeping money for more than one month, everyday follow up and at the end sorry.
Pl look into matter properly and resolve as per customer as you cannot say sorry only for your fault you have to bare the cost as well for non professionalism and not giving service as committed

thanks
regards
vivek jain
Mar 6, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2017
Flipkart Customer Care's response
Issue has been already addressed.
Sep 18, 2017
Updated by vj007
???? can you pl let me know the resolution?
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    D
    DKG whaaky
    from Chennai, Tamil Nadu
    Jan 10, 2017
    Resolved
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    Resolved

    Address: 500016
    Website: www.flipkart.com

    Hi Guys,
    i ordered from www.Flipkart.com
    This is my Order no oD[protected]
    I got Damaged product i asked many times for refund but no response from FlipKart. Team
    i m not accept form flip kart
    please Refund my amount
    Thanks Regard Dhiraj
    Feb 15, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 12, 2017
    Flipkart Customer Care's response
    Issue already addressed..
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      S
      Syed Safdar Azeem
      from Delhi, Delhi
      Jan 10, 2017
      Resolved
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      Resolved

      Address: Faridabad, Haryana, 121001

      Order ID: OD[protected]
      Product: D'clair Book Cover for Samsung Galaxy Tab 4 T231

      In case you call, please call on [protected] instead of the number thru which the order was placed as that number s no more with me.

      I ordered Samsung Galaxy Tab 4 cover as a gift for my friend who lives in different city and it got delivered on 24th Dec evening, when I met my friend and gave him that it was found that the cover size is smaller than the device, I contacted Customer care on 4th Morning through email and I was suggested that due to 10 days return policy they are not going to entertain my request.
      I requested them again on the mail that it was just the 11th day and they can be so flexible to exchange this product with the correct size but they again replied with the same set of lines.
      I made a call to the customer care and was again told the same thing.
      I agree that, I contacted them on the 11th day and that was just because I had to postpone my plan to go my friend's city.
      I am not looking forward for the return it's just the exchange that I want with the correct size.
      Need help in this regard to at least allow me to exchange this with the correct size else this item of Rs. 435 is a total waste for me.
      Apr 13, 2017
      Complaint marked as Resolved 
      The complaint was not resolved and am disappointed with flipkart.
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Feb 03, 2017
      Flipkart Customer Care's response
      Customer has ordered wrong model, hence the request was denied.
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        V
        Vishesh Pathak
        from Motihari, Bihar
        Jan 9, 2017
        Resolved
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        Resolved

        Address: 831007
        Website: Flipkart.com

        Yesterday I ordered a Adidas tshirt of Rs 879 (MRP:1500). I received a confirmation message regarding the same. Today while using the app I found that my order got automatically cancelled without any explanation.This is clearly a breach of contract.I request for the details of cancellation of my order.
        Thanks and regards Vishesh.
        Contact: vishesh.[protected]@Gmail.com
        Mar 6, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Feb 03, 2017
        Flipkart Customer Care's response
        Mail sent to customer, as the order was cancelled due to pricing error
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          S
          Surajit07
          from Mumbai, Maharashtra
          Jan 9, 2017
          Resolved
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          Resolved

          Address: Mumbai City, Maharashtra, 400005

          Dear sir,

          I am surajit Dutta. I have ordered a book and canceled after that day. My order number is - OD[protected]. It was refund successfully. However I haven't received my refund balance in my bank account. My authorization code for refund is "HUR[protected]".

          Therefore I will be grateful to you if you kindly look into this matter as early as possible.
          Mar 6, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Feb 03, 2017
          Flipkart Customer Care's response
          Tried contacting customer not responding call, hence internal followup kept and case will be closed
          Dear sir, i have order a motorolla M mobile on 18/12/2016 and the product receive me on 29th dec and after that my mobile doesnot working properly, customer care said that we did not replace this product, plss help they have 10 days replacement policy also. order id- OD[protected]
          Highly irresponsible act by the company. I ordered for Maybelline Super black Colossal Kajal. They delivered the wrong product at first go. But on complaint, Replaced it that too in 15 days. But when I opened the product, it WAS A fake product. The order ID is OD[protected]. and delivered in Gurgaon.
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            P
            parikshitsarda
            from Bengaluru, Karnataka
            Jan 9, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 550022

            Dear Sir/ Madam
            We have placed an order for Mobile in return for One Plus which was picked and broken by your logistic guy. we made the payment took the delivery shown the actual peiece working to your logistic guy.
            Shame on flipcart who claims to be indian MNC with ethics has shown no respect for regular customer and damage done by their person not even ackonwldged.
            we stopped buying therein afterwards from Flipcart
            Thank you and may god give you a right direction so that no body is cheated and hurt like we happened to be
            Mar 6, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jan 09, 2017
            Tapa Chakraborty's response
            Pl confirm immediately where and how mobile set would be repair, it is under warranty.
            Verified Support
            Feb 03, 2017
            Flipkart Customer Care's response
            Hi Team,

            We are unable to find order detail or register contact number for given complaint.

            We request you to get in touch with our customer care team on below detail.

            We're available 24 hours a day.

            [protected] or[protected]

            Email :- [protected]@flipkart.com
            Dilivery Date 2nd january 2017
            Mobile no. [protected]
            I purchase a watch AXE Style X2116SL01 online from flopkart it deliverd at 2nd jan But it is not working properly please replace it Give me another or return my money
            Inv no. Can puzhal [protected] DTD 20.04.2016 motor 3rd gen handset touchscreen not working since 7 days. Please cooperate. Email biswajit.[protected]@nic.co.in
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              R
              rsnvarun
              from Hyderabad, Telangana
              Jan 8, 2017
              Resolved
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              Resolved

              Address: 560034
              Website: www.flipkart.com

              I have received defect redmi note 3 from flipkart (Order id : od[protected] and then raised replacement request but the jeeves (Vendor) rejected the request without properly analyzing the phone. They have the recorded videos which shows that the phone was having a network issues and also internet issues. Refused to provide the videos to me. If a customer is clearly saying that he is not satisfied with the product and wants the replacement/refund, how on earth can you guys make him to use the defect piece. I have requested xiaomi as well to interfere in this issue as the product belongs to them, they are more careless and asked me to get in touch with flipkart as i bought the phone from them and not from mi.com. I need a new phone and compensation of rs 1, 00, 000 for all trauma i faced during this period.
              May 22, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Jan 09, 2017
              Flipkart Customer Care's response
              Issue already by our team..
              Jan 12, 2017
              Updated by rsnvarun
              What? Issue is not resolved and nor responded to me. I am clearly saying that I didn't get any replacement nor refund
              Jan 12, 2017
              Updated by rsnvarun
              https://www.facebook.com/NoFlipkart/
              Jan 12, 2017
              Updated by rsnvarun
              https://www.facebook.com/flipkart/posts/[protected]

              Read the above post where it shows that the issue is not resolved and you have been coward and stopped replying in facebook. Shame on you Flipkart... I have created a facebook page against you and will be sharing to entire world so that I can gather the members and file a petition against you
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                H
                hyma mamillapalli
                from Hyderabad, Telangana
                Jan 8, 2017
                Resolved
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                Resolved

                Address: 500089
                Website: flipkart.com

                I am hymavathi, i had made an order for lenovo vibe k5 note Rs.11999 on 15th dec 2016 afterwards i cancelled the the item on 17th dec 2016. i received a message refunding of money will be done in 8 working days. But in my flipkart profile it is showing that "Refund successful! Rs.11999 has been remitted through original payment mode"and my order ID is OD[protected], but i haven't received any money from flipkart. Thank you
                Mar 6, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Feb 03, 2017
                Flipkart Customer Care's response
                As per update refund already completed.
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                  H
                  Hemant Kumar Rock
                  from Nagram, Uttar Pradesh
                  Jan 8, 2017
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                  Address: Chandauli, Uttar Pradesh, 232101
                  Website: flipkart.com

                  This product is not curved and perfect for canvas evok e483
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                    V
                    VL K Vaiphei
                    from Kolkata, West Bengal
                    Jan 8, 2017
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110029

                    On 07/01/2017 ₹17, 265.00 (Pos prch pos hu[protected] flipkart mumbai) was done without my knowledge. Request kindly to provide detail delivery name and address and the purchase made
                    Be cancelled immediately and the amount be refund to my account.
                    A screen shot of the transaction made is hereby attached with.
                    Thanks

                    Mrs bliss thanglet
                    [protected]@gmail.com
                    Mar 6, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 03, 2017
                    Flipkart Customer Care's response
                    We have taken up the case internally, followup will be made until closure.
                    I did my payment through my debit card. I recieved a message about the delivery of the product and I have not received it yet.
                    I ordered a car cover on 28 december 2016 an requested for return on 2 january 2017 .My item was picked on 3 jan. 2017.
                    On the same day i received an sms for wrong bank details.
                    And my is not refunded.Please help me to update my account deatails.
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                      X
                      X'aim Kha'n
                      from Dasuya, Punjab
                      Jan 8, 2017
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                      I have received my product puma polyster sli bag for men .After recived when I opened it .It is quiet too small of size .I want to replace it with a bigger one
                      Jan 08, 2017
                      Updated by X'aim Kha'n
                      I want to replace it as soon as possible its my request
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                        H
                        hjrt
                        from Erode, Tamil Nadu
                        Jan 8, 2017
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                        I have to cancel my order id od[protected] please cancel this order as soon as possible and confirmation massage send to [protected]
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                          A
                          Agandh
                          from Mumbai, Maharashtra
                          Jan 8, 2017
                          Resolved
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                          Resolved

                          Address: Thane, Maharashtra, 421202
                          Website: www.flipkart.com

                          I have purchased mobile redmi 3s (Gold, 16 gb) through flipkart, i have received mobile on 31st december 2016, as the mobile is having multiple issues i have sent online return request on 2nd january 2017 with 2 days, as the option of return is available i have selected that and not selected for replacement but still after 7 days i have not got any proper solution i told them i am not satisfy with the working of this mobile and i want to return back but they are not understanding the meaning between return & replacement.
                          I am helpless.
                          Its like a cheating from flipcart. They are not taking the item back within 10 days. Please help me to get back my money.
                          I am getting harashed by executives, they are understand my problem but saying that its not possible.
                          Not able to understand this is a problem or cheating by flipkart
                          Mar 9, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 03, 2017
                          Flipkart Customer Care's response
                          Replacement product is delivered to customer.
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                            C
                            chandanbiswal
                            from Delhi, Delhi
                            Jan 7, 2017
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka, 560017
                            Website: flipkart.com

                            Hi there,

                            This is regarding one of my order with flipkart with order number: od[protected]Coirfit mattress). First they delivered me a wrong sized product now on the replacement taking unusual long time and avoiding order cancellation request.

                            Please lookinto this issue.

                            Thanks,
                            Arabinda
                            Mar 14, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 03, 2017
                            Flipkart Customer Care's response
                            Refund has been completed for the mentioned issue.
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                              A
                              AAD ENTERPRISES
                              from Hyderabad, Telangana
                              Jan 7, 2017
                              Resolved
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                              Resolved

                              Address: 500016
                              Website: aadtail.com

                              Talking about Flipkart monopoly and unethical behavior towards seller.
                              Flipkart permitted to sell in the brand name aadtail. As a new seller I dont have any TM Certificate with me and even though flipkart allowed me to sell mobile accessories.
                              After 45 days flipkart support team blocked my listings immediately without informing anything to me. While asked they told me TM Certificate is required. At least they didnt give any prior intimation. While talking to seller support guys (completely uneducated/unethical guys) are not responding properly and repeating the same thing like TM is mandatory and also filed infringement suspect complaint against me.

                              Having said earlier they provided me the permission without TM, not if its required then you have to provide me some time so that I can produce the same. But no, those unethical guys are not listening to anything.

                              Came here guys if you are planning to sell in flipkart be aware of these unethical/uneducated guys who are the only decision makers. Here One thing I have observed no one wants to interfere in this kind of matter. Higher level people have given these lower guys to handle such type of situations.

                              AAD Enterprises
                              aadtail
                              cell : [protected]
                              Jan 18, 2017
                              Complaint marked as Resolved 
                              This has been resolved by flipkart team. Thanks.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 02, 2017
                              Flipkart Customer Care's response
                              Issue marked as resolved.
                              This issue has been resolved...
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                                P
                                Poonm
                                from Raipur, Chhattisgarh
                                Jan 7, 2017
                                Resolved
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                                Resolved

                                Address: Rewa, Madhya Pradesh, 486001
                                Website: www.flipkart.com

                                ORDER ID OD[protected]
                                Ii had ordered a watch from flipkart on 18 december for rs.386 which i had returned on 24 december 2016 from that date till now 07 jan 2017 flipkart just given me a fake refrence number which is not acceptable by my bank.. I had sent many emails to flipkart that my bank is not accepting your reference number but they are just sending the same mail every time..Flipkart is a cheater please help me to get my money back
                                Feb 1, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 02, 2017
                                Flipkart Customer Care's response
                                Complaint marked as resolved.
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                                  N
                                  NAD46dr
                                  from Mumbai, Maharashtra
                                  Jan 7, 2017
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                                  Address: 560034
                                  Website: www.flipkart.com

                                  Hi,

                                  I am raising this complaint regarding the smartphone which I have ordered on 28th Dec'16 and my expected delivery date was 5th Jan'17 but flipkart failed to deliver the product on given date. When I contacted Flipkart on 4th Jan'17 to check the status of my product then I came to know that due to some issue they cannot ship the product on given date, so it was me who bothered to check the status but flipkart was least bothered about the customer.

                                  I wanted the device before 5th Jan or 5th Jan as it was my wedding anniversary and I wanted to gift that phone to my wife as wedding gift and thing I have informed flipkart executive but they said sorry & we are checking with the concern team and we will get back to you, Hence nobody was able to help me to get the product on time due to that my surprise for my wife was not completed and I was very disappointed.

                                  I have asked flipkart to compensate for the mess but they directly said NO and that was very rude, Kindly look into this & request you to please assist with the concern.

                                  Regards,
                                  Naveed Shaikh
                                  +91-[protected]
                                  [protected]@gmail.com
                                  Flipkart customer support has been notified about the posted complaint.
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                                    V
                                    vishalsrini
                                    from Korampallam, Tamil Nadu
                                    Jan 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Chennai, Tamil Nadu, 600069
                                    Website: Digital.findstay.in

                                    Hi,
                                    I am getting a phishing mail from
                                    [protected]@digital.findstay.in stating that they are providing iPhone5s for just 5000₹ . I got Flipkart logo with that. So kindly investigate.

                                    Please find the attachment as I took a screenshot of the same. The more quickly you solve this the more Happy the customers are.

                                    Thank you,
                                    Regards,
                                    Vishal Srinivasan
                                    Mar 6, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 03, 2017
                                    Flipkart Customer Care's response
                                    Be assured, this E-mail is not from us. Please ignore it.
                                    Im also received mails from [protected]@digital.findstay.in

                                    Regards,
                                    Siddhartha
                                    [protected]@gmail.com
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                                      A
                                      AAD ENTERPRISES
                                      from Hyderabad, Telangana
                                      Jan 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: 500016
                                      Website: www.aadtail.com

                                      Hi There,

                                      Writing on behalf of AAD Enterprises, want to highlight certain things below.
                                      As a new seller I got permission from flipkart to sell products and after some months I have observed another sellers who have given their offers on my product without my knowledge. While discussing with SS team ( uneducated team / need to be groomed properly) they told me to provide TM certificate. And immediately they have deactivated all of my listings immediately. And told me the reason that : DUE TO OUR SYSTEM GLITCH YOUR BRAND HAS BEEN APPROVED AND WE CANT LET YOU PERMIT TO SELL WITHOUT BRAND APPROVAL AND IMMEDIATELY DEACTIVATED MY LISTINGS.

                                      Please tell me how much talented guys are sitting behind the scene in flipkart. This is you fault. You have permitted officially to sell products and if you require TM Certificate then you have to provide me certain amount of time slot. But for flipkart the ss team are the decision makers and what ever their little mind says thats final.

                                      Completely ridiculous. And I am selling mobile tempered glasses for which they require TM certificate. if this is like this then remove all those sellers who don't have TM and they are good sellers in flipkart. If they require I can tell them unlimited sellers are selling without any TM. The rule should be the same for all sellers. Am I right?

                                      I am writing this to tell other sellers that be aware of those ss team members who are completed uneducated persons sitting.
                                      Feb 11, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 07, 2017
                                      Flipkart Customer Care's response
                                      Hello,

                                      Greetings from Flipkart!

                                      We are unable to find order details or phone number in the above complaint posted and hence we are unable to action this case.

                                      We request you to please contact our customer care at[protected] for immediate assistance.
                                      My registered mail id : [protected]@gmail.com
                                      cell : [protected]

                                      I didnt find any resolution from your ss team. Rather every time got one apology mail with one ticket no.
                                      Thats why I came here and believe me I would like to highlight this in as many sites as possible so that people can understand how much monopoly is going on flipkart.
                                      One Team Lead has decided to block my listings and took action on that. There is no one to here on this case, means no one challenge one support guy's decision.
                                      This is going on flipkart.
                                      You have permitted to sell under certain category and again after some days deactivated all listings saying tm is mandatory. You have to provide certain time to provide the same. Prior intimation is needed or not.

                                      Thanks,
                                      AAD Enterprises
                                      cell: [protected]
                                      This thing is resolved. Please close this one and mention as resolved.
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                                        V
                                        V_Rathod
                                        from Amalapuram, Andhra Pradesh
                                        Jan 8, 2017
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka, 560100

                                        I have purchased Moto M, I have found product is not good such as camera and battery back is not good. So I have suggested Flipkart to refund amount with 2 from delivery day
                                        order_id = OD[protected]
                                        Please refund as soon as possible

                                        I am unhappy with the Moto M product, in hurry without looking spicfication I have booked the Moto m, after getting the I have found so many problems, I m requesting to Flipcart to refund my amount but they are not doing that..

                                        Please requesting everyone's don't bye online product from flipcart, most chitted online shopping company...
                                        Feb 12, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 10, 2017
                                        Flipkart Customer Care's response
                                        Issue already addressed, so closing the case
                                        Battery charging complaint. While charging, charging symbol in showed. But device not charge. OD[protected]
                                        I had a made an order in Flip cart. The product is Outsmart WS02. I had received a deffective produt. The product is not working. The order no is OD[protected].

                                        I want replacement or refund.
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