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Flipkart Complaints & Reviews

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Updated: Dec 9, 2025
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Flipkart reviews & complaints page 1913

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M
Munawar Malik
Dec 15, 2016
Resolved
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Resolved

Website: flipkart.com

I ordered the milton thermas from flipkart and i was happy to buy [protected]@500 in summers. But as i felt that it's use is necessary i opened it and poured hot water in veiw that the product would keep the water warm but all in vain.
It couldn't keep water warm for 12 hrs.
I am so disappointed.
I juat want to throw it in a bin as it is if no use and i simply wasted my 500 rs.
Please i want it to be replaced or my money should be back.
Please don't do injustice and serve good
Jan 20, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2016
Flipkart Customer Care's response
Hello,
Greetings from Flipkart!
We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
Call us:
We're available 24 hours a day.
[protected]
Mail us:
[protected]@flipkart.com
Hope this helps !
Thanks for shopping with Flipkart.
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    M
    muralisvh
    from Chennai, Tamil Nadu
    Dec 15, 2016
    Resolved
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    Resolved

    Address: 600092
    Website: www.flipkart.com

    I ordered an lenovo tab 3 8 16 gb 8 inch with wi-fi only and got it delivered on 8th of december 2016 on order id: od[protected] dated 05/12/2016.
    The same day i placed a replacement request for the tab did not start on completing the setup proccedure the very first time and was just showing a blank screen everytime i tried to switch off/ on. The customer support guy called me asked to me do some steps even after which it did not start. The same day i placed another replacement request and till date i have not received any information related to this. On my account the system shows the replacement request is under process (Attached screen shot). When i call up customer care it says no return request pending. I have placed "contact us" request on flipkart website a dozen times since 8th of december. Everytime the moment i place the request, i get a missed call to my registered mobile no [protected]. This is followed immediately by a message that says the following
    "we've been trying to get in touch with you as requested we have'nt been able to do so yet. We will call you back around 15 dec 6.00 pm to help you with your concern".
    This looks more like a deliberate attempt to ride of the ten day return policy and then respond to me that my request is no longer valid.
    It is very fishy response overall from flipkart, i have not faced this kind of issue having been with them eversince it was launched. Therefore would like to know the actual status of my defective purchase immediately.
    +2 photos
    Jan 22, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 16, 2016
    Flipkart Customer Care's response
    On checking the records we found that the replacement has been arranged.

    So closing the case.
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      S
      Seema pramod pandey
      Dec 15, 2016
      Resolved
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      Resolved

      Address: Mumbai City, Maharashtra, 400097

      Sir/madam
      I have purchased lenovo vibe k5 plus 3gb mobile from flipcart. i found overheating issue in phone. as per instruction of your customer care i visited nearby lenovo service center for software updates. problem still not solved. again i contacted your customer care now they arrange technician visit at home. technician visits at home, he found 37°c heat in starting time. he orally told me that heating problem is there in your phone and replace it but i come to know from flipcart customer care that no issue found in phone.
      They are totally misguiding me and no one can providing me right way to solve the issue.
      This is my humble request to you to pls replace the phone and solve the problem.

      Attached
      1- job sheet from lenovo service centre
      2- jobsheet from technician
      3- overheating record screen shot

      Thanks & regards
      Seema pramod pandey
      [protected]
      Jan 18, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 16, 2016
      Flipkart Customer Care's response
      : Spoke with customer as he said that the phone is having a heating issue and the technician who had visited to his address he has written the wrong information. He is saying that the technician was having a intention of taking money so that he can write the actual report so informed to customer that he had any proof or not as he said that he don't have any proof. So informed to customer to visit to the service center he said that the service center will keep his phone for 2 days with them so he will not visit to the service center. He said he will file a complain in consumer court .

      So we are closing the case from our end.
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        S
        sharmamukesh1958
        from Mumbai, Maharashtra
        Dec 15, 2016
        Resolved
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        Resolved

        Address: Lucknow, Uttar Pradesh, 226001
        Website: Flipkart

        I have ordered one mobile charger of letv 1s model in the name of mukesh sharma, drm office, hazratganj, lucknow-226001.
        The charger supplied to me is not functioning in my mobile. Pls change the mobile charger as per my moblile set. Its le1s model no. Lex507.
        My order id is od[protected]
        Tracking id: fmpc[protected]
        Thanks.
        Mukesh sharma
        Drm office, nr,
        Hazratganj, lucknow-226001
        Mob : [protected]
        Jan 16, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Dec 16, 2016
        Flipkart Customer Care's response
        Spoke with customer and informed to him that the replacement has been arranged and it will get delivered within the promise date.

        So closing the case.
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          P
          purushothamanlatha
          from Coimbatore, Tamil Nadu
          Dec 15, 2016
          Resolved
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          Resolved

          Address: 621305

          Dear sir,
          I have purchased on intex aqua fish mobile on sep 2016, the same day onwards shareit not supporting, next 4g network not supporting. Finaly the device is not in user friendly, so please get back to your order,

          Also attached order details

          Thanks
          Purushothaman k
          [protected]
          Tamil nadu - india

          Order confirmation - your order with flipkart.com [od[protected]] has been successfully placed!
          Shopping focos_2007
          Flipkart.com
          To
          Customer
          3 sep at 4:36 pm
          Flipkart.com download app download app
          Track
          Order cancel
          Order

          Free & easy
          Returns customer
          Support

          Hi customer,

          Thank you for your order!

          We will send you another email once the items in your order have been shipped. Meanwhile, you can check the status of your order on flipkart.com

          Track order

          Please find below, the summary of your order od[protected]

          Seller: supercomnet

          Intex aqua fish (Orange, 16 gb)


          Item price

          Rs. 4467


          Qty

          1


          Subtotal

          Rs. 4467

          Will be delivered by mon 12, sep 2016

          Total rs. 4467

          Outstanding amount payable on delivery: rs. 4467.

          Delivery address

          Purushothaman k [protected]

          Aditya auto products
          Near mar college
          Pudukkottai - 621316
          Tamil nadu
          Jan 19, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 15, 2016
          Flipkart Customer Care's response
          Spoke with customer as he said that the he is having problem in his phone regarding the network so he visited to the service center and they said that they can only fix the hardware issue they will not fix the network issues. So informed to customer to revert with the job sheet so that we can escalate it further.
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            S
            surendra bhairam
            from Bhopal, Madhya Pradesh
            Dec 14, 2016
            Resolved
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            Resolved

            Address: Indore, Madhya Pradesh, 452001
            Website: Flipkart

            Dear team,
            My name is surendra bhairam
            I have ordered shoe from flipcart online company, but they sends me used 3rd class shoe, which is even looks like 3rd hand.
            And now they are refusing to give me that same shoe, and ask me for refund only after such 15 days of inconveniency.
            3 times pick up has been come with new shoes but all time denay for replacment and also said pls talk to helpline.
            As i have talk to call center 5-6 time but they always say your order will be devered correctly don't worry.. Please do the needful. Pls take it up with team and revert
            Od[protected]
            +1 photos
            Jan 22, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 16, 2016
            Flipkart Customer Care's response
            Spoke with customer as he said that the replacement has been delivered to him. So we are closing the case from our end.
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              S
              Shashank Nagariya
              from Dhamtari, Chhattisgarh
              Dec 14, 2016
              Resolved
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              Resolved

              Address: Gwalior, Madhya Pradesh
              Website: www.flipkart.com

              Hi,
              Order id od[protected].
              On 29th nov.2016 i ordered a product which was moto e3 power and due to some reason i canceled that at nxt day on 30th nov. And they assured me to return my money within 3 business days. But when i didn't get my money on 3rd dec. 2016 i contacted them and they said you will get upto 6th dec.2016. But i didn't. But on 6th when i again contacted to them, they said we have completed you payment and now you have to contact to bank. When i went to bank, bank's people said if flipkart sent you money and you didn't get then flipkart is responsible for it and i can't give any information to you. Because it was not your transaction, it was flipkart's transaction. I again contacted to flipkart yesterday and they said send me your mini statement and we will resolve this issue. Today i got a call from flipkart and a customer executive apologized to me and said sorry it was technical error and your payment was failed and we will transit it within 72 hours. But after half an hour i got another call from flipkart and they said the information that you have got from previous call was wrong and you have to contact to bank. I have all the proof against this fake company i have my mini statement of my account, which clearly shows i didn't get any money from them. Now tell me someone where can i complaint against this fake company, they know the plight of banks nowadays and they are misusing it. Please help me someone. It has been 15 days but i didn't get even a single penny of money. Please help me. They are trying to peculate my money.
              Jan 15, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Dec 15, 2016
              Flipkart Customer Care's response
              Tried calling the customer in this number "[protected]" but unable to reach as there were no response
              Hello
              I am having moto g3 with IMEI1:[protected]
              IMEI2:[protected]
              My phone number is [protected]
              I need my invoice as I have lost it and deleted account and my phone having technical issues please help me
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                S
                Siddhant Sethiya
                from Mumbai, Maharashtra
                Dec 14, 2016
                Resolved
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                Resolved

                Lost invoice and account deleted asking for help for moto x play

                Address: Aurangabad, Maharashtra, 431001
                Website: Flipkart

                Sir I ordered moto x play and I am facing several issues I had put it to service centre earlier too now again I am facing several issues unfortunately I have lost my invoice and my Flipkart account through which mobile was ordered is also deleted please help me to get the invoice

                I can provide you with my IMIE number of my moto x play and order id and some more additional information related to flipkart...
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                S
                Srishti Bisht
                from Delhi, Delhi
                Dec 14, 2016
                Resolved
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                Resolved

                Address: 110023

                The left side of the earphones are not properly working. As i had visited the motorolla service center after receiving a mail from flipkart that after 10 days of delivery, its the manufacturers responsiblity to replace the item. But after visting the store they told is not there responsibilty because these product dont carry the EMI number so it cant be chnage from there side too.
                When i ordered the product stayed it has 3 months warranty & its in that period only.
                Jan 15, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Dec 14, 2016
                Flipkart Customer Care's response
                Hello,
                Greetings from Flipkart!
                We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                Call us:
                We're available 24 hours a day.
                [protected]
                Mail us:
                [protected]@flipkart.com
                Hope this helps !
                Thanks for shopping with Flipkart.
                Sorry sir but i am saying that your deliver service is not good.
                i am living in bilaspur (chhatissgarh).i was purchased one product (denim shirt).it is not reach to me because i am not available in my address OK .your courier boy call to me i said that please reach to my office address but they said i am not delivery there .
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                  A
                  akki_53
                  from Dabra, Madhya Pradesh
                  Dec 14, 2016
                  Resolved
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                  Resolved

                  Address: 474011

                  Sir i want a new invoice copy for my smartphone having imei number [protected], [protected] on my new email address.
                  My name akash mishra;my new email id [protected]@gmail.com, i have purchased this smartphone in mid of oct-nov 2014.
                  Model xt1068, type m0fb9, fcc id:ihd58qb1.
                  Designed by motorola ce0168 16 gb.
                  Dual sim 8mp camera ; 2mp camera front of rs 12, 999
                  Dec 26, 2016
                  Complaint marked as Resolved 
                  the company mailed me the invoice copy on my new mail id after a telephonic conversation they are very helpful
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 14, 2016
                  Flipkart Customer Care's response
                  Hello,
                  Greetings from Flipkart!
                  We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                  Call us:
                  We're available 24 hours a day.
                  [protected]
                  Mail us:
                  [protected]@flipkart.com
                  Hope this helps !
                  Thanks for shopping with Flipkart.
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                    B
                    Biku Kiran
                    from Silchar, Assam
                    Dec 14, 2016
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                    Address: 791111

                    Dear flipkart, iam a regular customer of flipkart, my second last purchase was antarang tempered glass of order id OD[protected], my 2 times replacement request were cancelled due to some technical reason as you were mentioning always, this is my third times replacement request as you have written and told me tha Dec.14 my defective product will be pickup by your courier service, I don't know weather I will get my product or not, please look into this matter. Thank you
                    Flipkart customer support has been notified about the posted complaint.
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                      A
                      Alimul haque
                      from Kolkata, West Bengal
                      Dec 14, 2016
                      Resolved
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                      Resolved

                      Address: Bangalore Urban, Karnataka, 700027
                      Website: www.flipkart.com

                      Respected All,
                      This is to inform you that I have made a payment for a mobile product in flipkart but the are not delivering my product my maximum delivery date was 13.12.2016 but delivery executive refused my delivery and when I called to customer care department so many times but they have done nothing... Now i have paid it by credit card EMI option and if I cancel this order then bank will charge the interest unnecessarily... I was a old customer in flipkart but this time my hope was broked...
                      +1 photos
                      Jan 23, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Dec 15, 2016
                      Flipkart Customer Care's response
                      As the internal team had already confirmed that the shipment has been delivered so we are closing the case from our end.
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                        C
                        CruzDusk
                        from Kolkata, West Bengal
                        Dec 13, 2016
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                        Address: New Delhi, Delhi, 110017
                        Website: www.flipkart.com

                        After the delivery of the Intex Cloud String v2.0, within 2-3 hours o[censored]se the Phone started to heat, the touch screen doesn't work properly and the battery backup is poor as well.
                        I have contacted flipkart several times even engineer visited my house twice and they agree with the device being faulty and soon they will contact you. I have contacted flipkart and they said the engineer has fixed the issue. I don't know what has he fixed. On the site it says 10days replacement guarantee still no replacement or refund. Why can't I receive a properly working device ?
                        Flipkart customer support has been notified about the posted complaint.
                        hello, respected sir, ..My Name is vishal kheni
                        mene flipkart me se new moto g2 second generation purchase kiya tha 5 month use kiya ishke bad me automatically display me touch problem ane laga bad me mene mera phone balaji telecommunication (motorola authorised service center, Udhana, Surat) me submit karavaya tha..aj mera phone company me pada tha iska 7 month ho gaya and aj 7 month k bad k bad phone mila hai but ishme vohi problem aa rahi hai (bar bar restart ho raha hai) mene company me 250-300 bar call kiya lekin satisfy answer nahi mila ([protected]) service center me or 42 bar ja company ka sevice center hai vaha ja chuka hu or company ka reponsible person hai ise bhi call kiya to vo log mera call receive nahi karate iska name hai rama sanker-([protected]). mene rama sankar ko bhi 132 bar call kar chuka hu lekin.abhi tak mera phone ka solution nahi aya . ab muje ae phone nahi chahiae ...muje replace kar do... me maximum 3 days wait kar raha hu ab apki taraf se koi answer nahi aaya to me company ki against me complain register kar dunga ab me wait nahi kar sakata

                        MY NAME : VISHAL KHENI
                        MO NO : [protected], [protected]
                        E-MAIL : [protected]@gmail.com

                        Intex Cloud faulty mobile delivered - Comment #2617089 - Image #0
                        Intex Cloud faulty mobile delivered - Comment #2617089 - Image #1
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                          N
                          Nishank kande
                          from Hyderabad, Telangana
                          Dec 13, 2016
                          Resolved
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                          Resolved

                          Address: 500060
                          Website: Flipkart

                          I have placed an order for car spoiler in flipkart on 8th dec, 2016. As prepaid and amount of rs.1958 indian rupees got credited from my account. And flipkart realised that stock is not available on 10th dec, 2016. After two days of my order placement where after amount deduction from my account. Now they are asking to select an alternate product. H ell with flipkart as they deducted amount from account by manipulating customers as if the product is really available with them and using customers amount for few days and coming back and asking to select other product and playing with customers. There is necessity to take action against flipkart and make my money refund along with product which i placed in online
                          Jan 20, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 14, 2016
                          Flipkart Customer Care's response
                          Hello,
                          Greetings from Flipkart!
                          We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                          Call us:
                          We're available 24 hours a day.
                          [protected]
                          Mail us:
                          [protected]@flipkart.com
                          Hope this helps !
                          Thanks for shopping with Flipkart.
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                            K
                            K.Kannan_75
                            from Sivakasi, Tamil Nadu
                            Dec 12, 2016
                            Report
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                            Address: 626123
                            Website: www.flipkart.com

                            I have ordered two Aspir Tempered Glass Guard for Lyf Flame7 and when I opened the box, I found that the temered glass was already broken.When I tried to approach for return, it is shown that 'No Return Policy'.I have not even used it.I want Flipkart to repay me or replace me

                            Order Details:
                            Order ID: OD[protected] Item)
                            Order Date: 6 December, 2016 5:35 PM
                            Amount Paid: Rs. 556
                            Flipkart customer support has been notified about the posted complaint.
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                              A
                              Aadarsh Tenguriya
                              from Bengaluru, Karnataka
                              Dec 12, 2016
                              Resolved
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                              Resolved

                              Address: Sagar, Madhya Pradesh, 470226

                              Hey there are no distributer of flipcart in our city so we cant get product of flipcart in our city please provide better servises in our city so we can also get advantage of flipcart
                              Our city name is deori sagar
                              Tate madhya pradesh
                              Pincode 470226
                              O please contact us we want to sell your product in our city and we will give you best services
                              Jan 20, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 14, 2016
                              Flipkart Customer Care's response
                              Hello,
                              Greetings from Flipkart!
                              We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                              Call us:
                              We're available 24 hours a day.
                              [protected]
                              Mail us:
                              [protected]@flipkart.com
                              Hope this helps !
                              Thanks for shopping with Flipkart.
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                                B
                                Baber Waseem
                                Dec 11, 2016
                                Resolved
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                                Resolved

                                Address: 18ooo1

                                I odered a laptop from flipkart which has reached the nearest hub jammu but now the flipkart courier ekart logistics is showing that the delivery address is out of delivery area ..address pincode mismatch...however other product which i have ordered on the same address have been delivered..even i contacted the flipkart customer care executives but neither they have the contact number of ekart logistics jammu office at jammu nor could provide any solution to my problem..very bad experience shopping with flipkart...poor services
                                Jan 16, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Dec 11, 2016
                                Updated by Baber Waseem
                                I want a solution to my problem

                                Verified Support
                                Dec 14, 2016
                                Flipkart Customer Care's response
                                Hello,
                                Greetings from Flipkart!
                                We are unable to find order detail or contact information hence we request you to contact our customer care on below detail.
                                Call us:
                                We're available 24 hours a day.
                                [protected]
                                Mail us:
                                [protected]@flipkart.com
                                Hope this helps !
                                Thanks for shopping with Flipkart.
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                                  R
                                  Rita Pebam
                                  from Bengaluru, Karnataka
                                  Dec 11, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore Urban, Karnataka, 562106
                                  Website: Flikart. Com

                                  Hi team,

                                  I have purchased a Redmi 3s prime gold colour mobile phone from flipkart. The order no is OD[protected]. It was delivered on 7th Nov 16 but just after using it for 1 month, it has got 3 defects. The defects are as below.
                                  1.Lock/unlock button is not working.
                                  2.Volume cannot be decreased.
                                  3.Earphone pin is not working. Even if earphone is inserted it always plays in loudspeaker mode.
                                  I have attached the delivery packet details.
                                  So, kindly help me to replace the phone with a new one.
                                  Thanks,
                                  Rita
                                  +1 photos
                                  Jan 17, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 14, 2016
                                  Flipkart Customer Care's response
                                  As product is out of return policy hence informed to visit ASC.
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                                    H
                                    HariharaDeep Marabathula
                                    from Narasaraopet, Andhra Pradesh
                                    Dec 10, 2016
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                                    Address: 560037
                                    Website: Flipkart.com

                                    I have ordered Kurlon New klassic mattress on 24/11/2016 and klassic mattress has been delivered which is of the older version and I am not happy with it. I have to wait for two weeks to place a return due to software issue as said by Flipkart when I talked to them and they promised of the return as mentioned with in 10 days. Now they are giving all different reasons and are not accepting the return. I am highly dissatisfied and disappointed with the service, I have even paid for the courier guy some extra bucks as well. All I want is to return and refund, the product is in tact, unused and sealed.

                                    Order details: https://www.flipkart.com/rv/orderDetails?order_id=OD[protected]&link=MyOrders
                                    Flipkart customer support has been notified about the posted complaint.
                                    Dec 13, 2016
                                    Updated by HariharaDeep Marabathula
                                    I have ordered for New klassic, what i received was only klassic, Please return and refund.
                                    Check the pictures that are attached to this.

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                                      singhganesh
                                      from Noida, Uttar Pradesh
                                      Dec 10, 2016
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                                      Address: New Delhi, Delhi, 110092

                                      My order no is OD[protected] i have applied credit card offer but flipkart was cancelled order due to wrong pin code but not body call to customer before cancellation if logistic contact to me i rectified the address.
                                      it is irresponsible attitude by flipkart. i understand flipkart have many customer but customer service is not satisfied.
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