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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Ѕ
ѕαιкαт gнσѕн
from Mumbai, Maharashtra
Jan 4, 2017
Resolved
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Address: Thane, Maharashtra, 421306
Website: flipkart

Sir, i m registered myself as new user or customer in Flipkart in 18 december to book a phone Moto E3 power which was in the sale priced at 7, 499. i have ordered that n they told me that it will be delivered by 21st dec. But on that day at morning i have got mailed from them that ur pincode and delivery address is mismatch then i had cancelled my order n they said i will be get refund in bank because i had paid through debit card through internet in 8 business days at 30th of dec i had check in bank that any transaction is done or not but there is no transaction then i had called customer executive of flipkart they my complaint gave me assurance or problem will be solved by 3rd of jan but till now i didnt get my refund back...my bank is union bank of india please help me
Feb 7, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2017
Flipkart Customer Care's response
Spoke to customer and informed that refund is completed from Flipkart on 21/12/2016 and requested to get in touch with the Bank and file Charge Back Sheet.
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    S
    Surbhi Takzare
    from Pune, Maharashtra
    Jan 4, 2017
    Resolved
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    Website: This site is for inline shopping of cloths and other stuffs.

    Hi,
    I have returned a dress on 26th of December 2016.I did't get the returned amount on my account till now.Below are the dress details:

    Ordered Date: 12 December 2016
    Order Id- OD[protected]
    Order Name: Zivame women's Nighty
    Seller: Zivame
    Size : Short Color:Maroon Print
    Qty: 1
    Order Price: Rs.1275

    Delivery Address: 2nd floor brilliant Solatire Scheme no-78, Batchmaster software pvt ltd, Indore Madhya Pradesh-452010

    Order Received by: Manish Charan
    Receivers Contact No: [protected]
    Payment by: Debit card
    Order Returned Date: Monday 26 December 2016

    When will I get my refund please return it as early as possible.

    Thanks
    Surbhi Takzare
    Feb 17, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Jan 05, 2017
    Flipkart Customer Care's response
    Spoke to customer and informed the refund is completed from Flipkart and he has to get in touch with the card issuing bank and file Charge Back sheet for further assistance as well customer stated there was fraudulent activity of Rs.10000 done with his friend's account informed to get in touch with cyber crime.
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      P
      pathak0702
      Jan 4, 2017
      Resolved
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      Resolved

      Address: New Delhi, Delhi, 110046
      Website: www.flikart.com

      Hi there
      This is bhagawat Kumar Pathak . Order one mobile through Flipkart. Informed them several times that courier partner is not attempting delivery and asking for 200rs for petrol as company will not pay him . Each and every day they only called me for convenient time for delivery but they never attempted delivery . Finally I agree to pay him 200 rs for petrol to the courier boy but I am still waiting for my product.
      Regards
      Bhagawat Kumar Pathak [protected]
      +1 photos
      Feb 28, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Jan 04, 2017
      Updated by pathak0702
      Please take remedial action
      Verified Support
      Jan 24, 2017
      Flipkart Customer Care's response
      Product was delivered to customer on 4th Jan 2017 which is before promise date of 6th jan 2017. Regarding 200/- extra we have escalated issue and customer dont have to pay.
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        S
        Somanshu Sharma
        from Jaunpur, Uttar Pradesh
        Jan 4, 2017
        Resolved
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        Resolved

        Address: Rohtak, Haryana, 55414
        Website: Flipkart.com

        Worst experience ever for an online purchase. Nobody came to install the machine on the assigned time. For the 2nd assigned time also no body came. Had to personally call them and argue for 1 hour to send someone for installation. They finally sent a person who had no idea about installation. He barely installed the machine and said other person would come next day with further instructions. Now that guy says I am on a 2 day holiday and goes on to say that do whatever you can but I won't come. This level of harassment is what flipkart delivers to its customers.
        Feb 9, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Jan 04, 2017
        Flipkart Customer Care's response
        We've contacted the customer, escalated to relevant team for update
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          R
          rajesh2444
          from Delhi, Delhi
          Jan 4, 2017
          Resolved
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          Resolved

          Address: 781101

          I has been booked a leeco le 1s mobile from flipkart on 22DE.2016 AT 11.34AM against order number(OD[protected] and expected date was given on 31 dec.2016 by flipkart and payment already done throught credit card (the some of rupees 8999) at the time of booking but the item is not deliver to me up to till date(04 JAN 2017) i was contect flipkart costumer care but sufficient answer not given to me by flipkart so kindly take action against the concern compney
          Feb 5, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Jan 04, 2017
          Flipkart Customer Care's response
          We tried contacting the customer but with no luck, issue has been escalated to relevant team.
          Verified Support
          Jan 05, 2017
          Flipkart Customer Care's response
          Spoke to customer and informed that the product was delayed as it was out of stock and the delivery is rescheduled to 7th Jan 2017.
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            K
            Khanam Ishrat
            from Mumbai, Maharashtra
            Jan 4, 2017
            Resolved
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            Resolved

            Address: 400060

            I purchase whirlpool fully automatic washing machine through flip kart my invoice no. is OD[protected] DATED 22/10/16 . Now this washing machine is not working . I already complain to Whirlpool but they are not taken seriously. This product is purchased by you so I complain to you also . please solve my complain or other wise return my money back.
            Feb 7, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Jan 04, 2017
            Updated by Khanam Ishrat
            I purchase whirlpool fully automatic washing machine through flip kart my invoice no. is OD[protected] DATED 22/10/16 . Now this washing machine is not working . I already complain to Whirlpool but they are not taken seriously. This product is purchased by you so I complain to you also . please solve my complain or other wise return my money back.
            Verified Support
            Jan 04, 2017
            Flipkart Customer Care's response
            Spoke to customer and requested for job sheet from the Brand, hence waiting for update from customer for brand job sheet.
            Dear Khanam Ishrat,

            We sincerely regret the inconvenience you have faced. Please share your complaint number and contact details at [protected]@whirlpool.com so that we can escalate this issue to our team.

            Regards,
            Whirlpool Support
            Dear Khanam Ishrat,

            We wish to convey that this concern has been resolved. Please feel free to contact us again in case you face any issues.

            Regards,
            Whirlpool Support
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              S
              SOHAIL WANI
              from Srinagar, Jammu and Kashmir
              Jan 4, 2017
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              Address: 193502
              Website: www,flipkart.net

              They didn't refund my amount 1470
              +1 photos
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                V
                vasunder1987
                from Kolkata, West Bengal
                Jan 4, 2017
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                Address: Khammam, Andhra Pradesh, 507128
                Website: flipkart

                Order ID: OD[protected] was cancelled without my notice.Reason saying Out of Delivery Area.But earlier for same address 4 orders are reached me.I placed 2 orders at one shipping address at a time but I reached Order ID: OD[protected] item but not above mention item. WHy? Iam asking.
                Please replay.
                I want My order Back with same cost
                Flipkart customer support has been notified about the posted complaint.
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                  A
                  ashwin.b
                  from Mumbai, Maharashtra
                  Jan 4, 2017
                  Resolved
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                  Address: Mumbai City, Maharashtra

                  I buy one mobile phone from flipkart(Lenovo K6 power)and after receiving this producton 21/12/2016, i am facing hanging and heating issue within 2-3 days.after complaint on 28/12/2016 of this product flipkart technician came.but without any information flipkart executive closed or canceled this complaint and now i try to call customer care they told me to go in service center to resolve this issue.
                  Feb 5, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 05, 2017
                  Flipkart Customer Care's response
                  spoke to customer and informed the return has been confirmed informed the return pick up and replacement TAT.
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                    A
                    AshikaK
                    from Avanigadda, Andhra Pradesh
                    Jan 3, 2017
                    Resolved
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                    Address: Krishna, Andhra Pradesh, 521121
                    Website: flipkart

                    I am Ashika Kondaveeti, i had made an order for catwalk women blue flats for Rs.899 on[protected] afterwards i recieved the item on[protected]. Then on[protected] i returned the same item for size issue, later i received a message item has recieved refunding of money will be done by[protected]. But in my flipkart profile it is showing that "Refund successful! Rs.899 has been remitted through bank transfer"and my Return ID is[protected], but i haven't received any money from flipkart.
                    Feb 10, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 10, 2017
                    Flipkart Customer Care's response
                    Issue already addressed and closed from end. Hence, closing the case
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                      D
                      divya mehrotra
                      Jan 3, 2017
                      Resolved
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                      Resolved

                      Address: Faridabad, Haryana, 121009
                      Website: www.flipkart.com

                      Hello team,

                      I have ordered moto e3 power black colour mobile on 9th dec which i received on 11dec. Device went dead on 19th dec, i ask the executive to replace/refund it but no actions has been taken to my complains. Every time new executive create replacement request and it gets cancelled the next day. I am facing this challenge since 15days. Request you to please get my issue issolve. I have dropped and contacted so many executives approx 100 times but no commitment from them.
                      Feb 16, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 10, 2017
                      Flipkart Customer Care's response
                      Escalation team already addressed the issue by providing refund to customer. Hence, closing the case.
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                        T
                        Thambiran
                        from Bengaluru, Karnataka
                        Jan 3, 2017
                        Resolved
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                        Resolved

                        Address: 560068
                        Website: flipkart

                        I have placed order nokia mobile its cost rs.2721, on december 4th 2016, suppose to be deliver 10th dec -14th dec 2016, due to some logistics issue, i have not received product, i have called many times, mailed many times they asked time lines there is proper reason from flipkart side, 20th dec they cancelled my order, initiated for my refund amount, today 3rd jan 2017, i dint get any refund, i have checked my account statement and enquired with bank, no amount received from flipkart, i losses my patience.
                        Order details
                        Order id: od[protected] item)
                        Order date: 3 december, 2016 11:35 am
                        Amount paid: rs. 2721 through debit card

                        Refund amount : 2721
                        Refund reference : 74766516355650930904849

                        The refund amount for your order was transferred on 20, dec, 2016. The refund will reach your account by 27, dec, 2016 from the date of transfer.

                        In case you do not receive the amount within this time, please contact your bank’s customer care and check the status by mentioning this reference number.

                        We look forward to seeing you again. Refund details :order id - od[protected]
                        Feb 6, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 04, 2017
                        Flipkart Customer Care's response
                        Tried contacting customer with no luck, hence follow up kept.
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                          K
                          kbadri
                          from Hyderabad, Telangana
                          Jan 3, 2017
                          Resolved
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                          Resolved

                          Address: Vizianagaram, Andhra Pradesh, 535002
                          Website: www.flipkart.com

                          I have purchased nextbit robin from flipkart couple of months back. And now mobile is not working and display got issues. Tried contacting flipkart and they said you need to contact the manufacturer and he is in us. How can a person from india send his device to us for servicing. Does it make any sense? If that was the case how could you sell this to me?
                          Feb 10, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 05, 2017
                          Flipkart Customer Care's response
                          Tried reaching the number provided with no luck.
                          We have purchased a mobile (order no. is OD[protected]. You have cancel this order but we haven't received the amount. when we call your customer care no. they tell us for reception of this amount Rs. 11699/- in 6 business day. As this order was placed on 21.12.2016 six working days were completed but still we didn't received the amount.
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                            D
                            Dhiren Kakati
                            from Chennai, Tamil Nadu
                            Jan 3, 2017
                            Resolved
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                            Resolved

                            Address: Nalbari, Assam, 781335
                            Website: [email protected]

                            [protected]@gmail.com is id pai jacket order kiya tha. Pasand nahi aaya toh return kiya. Lakin abhi tak paisa nahi mila fefund ka. Plz mughe paisa wapaj kar do plz. Total amount 1133 tha. Please mughe mera paisa de do lauta kar.[protected] register mobile number hai. Har hal main mera paisa chahiye mujhe. Bohot baar call kar liya costonur ko. Bolta hai ki kal ayega paisa acvount main. Ajj ayega paisa account main. Lakin abhi tak nahi mila mera paisa
                            Feb 24, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 24, 2017
                            Flipkart Customer Care's response
                            Spoke to customer refund is approved 6 days back and same informed to customer.
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                              N
                              Nitinagrawal412
                              from Dehra Dun, Uttarakhand
                              Jan 2, 2017
                              Resolved
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                              Resolved

                              Address: Gwalior, Madhya Pradesh, 474001
                              Website: Flipkart

                              Dear sir,

                              Please resolve my complaint against flip kart. Also i am trying my flip kart account has not open and trying to customer care number not respond.

                              Regards

                              Nitin agrawal
                              My number is [protected]

                              Order received: we have received your order for lenovo vibe k5 plus 3... With order id od[protected] amounting to rs.7224. You can expect delivery by mon 02, jan 2017. We will send you an update when your order is packed. Manage your order http://fkrt.it/ryU7u!NNNN.
                              +1 photos
                              Feb 9, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 05, 2017
                              Flipkart Customer Care's response
                              Spoke to customer confirmed the delivery of the product. Customer account is blocked as per procedure as there are multiple accounts linked with the account.
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                                S
                                Sooraj Shashi
                                from Noida, Uttar Pradesh
                                Jan 2, 2017
                                Resolved
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                                Resolved

                                Address: 560060
                                Website: flipkart.com

                                This is in regards to OD[protected] raised by me as one of the 5 shoes had a Nail sticking from the inside.
                                I tried to wear the shoes and the nail hurt me and I was bleeding. I had to go through a weeks painful treatment and almost 500-600 INR wasted for treatment due to Flipkart product.
                                I had complained the same day I got hurt on this and I was given a compensation of 125INR as credit.
                                I never thought Flipkart saw their customers that cheap.
                                I have the shoe still in same condition and returning the shoe along and getting the money of shoes and 125 INR is not enough for me.
                                If needed I am ready to go through a consumer complaint to sort this out.
                                Feb 15, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Jan 05, 2017
                                Flipkart Customer Care's response
                                Spoke to customer, customer is not happy with the compensation of 125/- given, as per process nothing much can be done.
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                                  neetachautel
                                  from Ahmadnagar, Maharashtra
                                  Jan 2, 2017
                                  Resolved
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                                  Resolved

                                  Address: 462046
                                  Website: www.flipkart.com

                                  10days ago i not get my refund of philips bt990/15 beard trimmer for men of rs 699 from flipkart. They are closing my case with resolving it. Soo plzz give my refund back. They are telling giving refund in 8 business working days and not giving my refund back.
                                  Order details:
                                  Order name: gunratan bagade
                                  Order i'd:[protected]
                                  Email i'd :[protected]@gmail.com
                                  Mob no:[protected]this is not correct no.
                                  Plzz solve my case fast. Plzzz instant refund my money...
                                  Feb 10, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 10, 2017
                                  Flipkart Customer Care's response
                                  Issue already addressed and closed from our end. Hence, closing the case.
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                                    H
                                    Hemant Soni Q3
                                    from Mumbai, Maharashtra
                                    Jan 1, 2017
                                    Resolved
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                                    Resolved

                                    Address: Jaipur, Rajasthan, 302021
                                    Website: www.consumercomplaints.in/new_complaint

                                    Hi Flipkart,

                                    I had purchased two peices of Sony Xperia m5 Dual model, But after using the mobile I felt those mobile are duplicate, because performance and quality of camera is very poor and I saw MRP on that box and noticed MRP on this box is different from original product. MRP on this box is 15990/- while original MRP of this product is 27990/-.

                                    I didn't believe that Flipkart can sell duplicate products. I'm also attaching screenshot of that items from sony's site for original MRP.

                                    I'm very disappointed by purchase so costlly product from Flipkart.

                                    I also complient about it using APP about more than 15 days ago, but I didn't receive any responce from your side.

                                    Please check on this matter, and return back or replace those items by original product as soon as possible.

                                    Kind Regards,
                                    Hemant Soni
                                    [protected]
                                    +1 photos
                                    Feb 8, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jan 04, 2017
                                    Flipkart Customer Care's response
                                    Spoke to customer, requested for job sheet from Brand 'SONY' for further action.
                                    Feb 13, 2017
                                    Updated by Hemant Soni Q3
                                    As per your word I went to Service center and told to verify this is original mobile or not and told to create job sheet, But They denied creating job sheet, they told we dont check this is original or not, we can send this mobile for repair, but they also told, It's back cover is not original, and If you want to change it's back cover, you have to pay for asme however it is in warrenty period.

                                    So Please return it and refund me.

                                    Thanks.
                                    Sep 02, 2017
                                    Updated by Hemant Soni Q3
                                    Not resolved
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                                      A
                                      Aka2304
                                      from Pune, Maharashtra
                                      Jan 1, 2017
                                      Resolved
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                                      Resolved

                                      Address: Nagpur, Maharashtra
                                      Website: Flipkart

                                      Shame. The one and only word that came into my mind while writing this. Never ever expected such a irresponsible behaviour form an online shopping giant like Flipkart. Do Flipkart consider their customer as a fool? I was getting manipulated since the day i got my product in hands. Now they are not even letting me talk to their customer care executives. I already talked to their higher authorities thrice and I do not think even they have proper authorities. Flipkart fooled me the worst way imaginable.
                                      I got my product on 14 December and on the very first day I found a dead Pixel on my mobile display. I lodge a refund request. Processes went on happening and the technician verified that i would get my refund back. Now after 3 days they cancelled my refund for some non-sense technical issue. I kept my patients and lodged a complaint again. Another blunder happened and they again cancelled my refund request. I think they are trying hard to waste my time. Do consider it as a serious issue and reply me back ASAP. Thanks to Flipkart. i shall have it recited in my mind for long. Thanks again.
                                      order id OD[protected]
                                      Contact Number-[protected]
                                      Feb 4, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 04, 2017
                                      Flipkart Customer Care's response
                                      We tried to call customer but customer not responding hence email send to customer with resolution.

                                      As per update refund is already completed on 2nd Jan 2017. Hence closing case.
                                      I purchase one sales Shoulder Bag from Flip kart but it was damage peace so I replace on same day and I got message from flipkart. My Money will be credited in my wallet but they did not refund me. I complained to flipkart but they replied me we did not get information about your order.

                                      My order ID is OD[protected]

                                      Manipulation - Comment #2629304 - Image #0
                                      Manipulation - Comment #2629304 - Image #1
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                                        P
                                        Prince Karthy Rko
                                        from Delhi, Delhi
                                        Jan 1, 2017
                                        Resolved
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                                        Resolved

                                        Address: Chennai, Tamil Nadu, 600049
                                        Website: flipkart.com

                                        Hi Sir,

                                        My name is Karthikeyan S. Yesterday I got a call from [protected] Some unknown person pretented to be a flipkart person has cheated me by using flipkart name. I have said my ATM Card number with cvv, expiry date and OTP number. I have not shared my ATM PIN number. He has debited Rs.18000 from my account yesterday 6at 18:00 hrs his no is [protected]. Kindly take some steps to refund my money
                                        kindly do the needful

                                        Thanking you,

                                        Karthikeyan S
                                        [protected]
                                        Feb 4, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Dec 30, 2016
                                        Marimuthu Muthu's response
                                        My name is marimuthu. i have order the chapels to flipkart.
                                        Please find below, the summary of your order OD[protected].
                                        But i have revived product very worst quality and revived product difrant type models look at my image attached . i need you feedback and repayment or new sepals placement to me .

                                        Verified Support
                                        Jan 04, 2017
                                        Flipkart Customer Care's response
                                        Spoke to customer, informed there was no call made from Flipkart and no one from Flipkart will call asking for card details, requested to contact cyber crime.
                                        My name is marimuthu. i have order the chapels to flipkart.
                                        Please find below, the summary of your order OD[protected].
                                        But i have revived product very worst quality and revived product difrant type models look at my image attached . i need you feedback and repayment or new sepals placement to me .

                                        Regarding unauthorised use of my debit card - Comment #2629392 - Image #0
                                        Regarding unauthorised use of my debit card - Comment #2629392 - Image #1
                                        Regarding unauthorised use of my debit card - Comment #2629392 - Image #2
                                        Regarding unauthorised use of my debit card - Comment #2629392 - Image #3
                                        Regarding unauthorised use of my debit card - Comment #2629392 - Image #4
                                        I place an order of Le 1s on 21st decembar 2016.
                                        And paid amount pay able online through SBI Debit Card.
                                        But Still product not deliver to me and delivery period is left.
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