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Flipkart Complaints & Reviews

2.8
Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1912

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A
abhisheksharma9016
from Mohali, Punjab
Dec 23, 2016
Resolved
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Resolved

Address: Chandigarh, Haryana, 160030
Website: www.flipkart.com

I purchased Redmi 3S Prime (32GB Black) from flipkart. Sir charger of the handset is faulty. Sir even after many complaints to flipkart i didnot get any response from them. Sir kindly note that i want no replacement i just want the the cost of charger as flipkart refused the send a new charger. Sir the original charger costs Rs1500 in the market . Sir i want at least half half of its value as compensation that is Rs 750. Sir I am in big trouble with this issue plz check into matter and arrange the compensation as soon as possible.
Abhishek Sharma
[protected]@gmail.com
Mobile No [protected]
Oredr No OD[protected]
Jan 26, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2016
Flipkart Customer Care's response
Tried calling the customer but unable to reach.
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    S
    sanjukk
    from Mysore, Karnataka
    Dec 22, 2016
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 560093
    Website: Flipkart.com

    It was realised that flipkart has delivered a Smuggled Samsung Hard Disk & its not working, its still in Waranty period tough
    When i call Flipkart customer center, they disconnect the calls
    I have repeatedly raised the complaints but no responses so far from them
    the behavior of their executives is very rude & un professional
    Flipkart has sold this product illegally
    this needs to be taken very seriously
    Jan 26, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Dec 23, 2016
    Flipkart Customer Care's response
    The issue has been escalated to the relevahttp://www.consumercomplaints.in/flipkart-flipkart-has-delivered-the-smuggled-hard-disk-c1453268#nt team for resolution.
    Verified Support
    Dec 26, 2016
    Flipkart Customer Care's response
    We are working on case and we will update status with customer.
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      M
      Mahesh Ravala
      from Warangal, Telangana
      Dec 22, 2016
      Resolved
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      Resolved

      Address: Visakhapatnam, Andhra Pradesh, 531021
      Website: www.flipkart.com

      Ordered two wd 2tb elements external hard disks in an offer. 10 thousand payment done through debit card. Waited all the way for 6 days. But at last the order was returned simply due to not in delivery area without any intimation to the customer from flipkart or courier service. I want an explanation from flipkart and want harddisks for same price.
      Jan 24, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Dec 23, 2016
      Flipkart Customer Care's response
      We do apologize for the inconvenience. Please do place a fresh order. We do not have an option to reinstate the order.
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        P
        Pratik Ninawe
        from Aurangabad, Maharashtra
        Dec 22, 2016
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        Address: Nashik, Maharashtra, 422009
        Website: Flipkart

        Dear sir I buy a phone from flipkart but it has software problem. Now I want get resolve this problem but no respond from your side. Why. I am not at all happy with it.please replace my phone or please solve this problem. One of your executive called me but I was not able to here him he told I will get back to you but no call yet
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          J
          jagkaran
          from Gurgaon, Haryana
          Dec 22, 2016
          Resolved
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          Resolved

          Address: Chandigarh, Punjab, 160101
          Website: flipkart.com

          I ordered for Size M boxer (pack of 3) but i received 2 of small size (which is useless for me), i urge you to please make a replacement for this or refund the amount.

          and i know that inner wear items are non-returnable or replaceable, but what can a customer do if he/she receive a size which is not suitable?

          this is completely not acceptable.

          Thanks
          Jan 23, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Dec 23, 2016
          Flipkart Customer Care's response
          Hi Jagkaran,

          We do regret for the inconvenience.We have initiated a replacement for you as discussed on the call.
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            G
            Gopal Aher
            from Chennai, Tamil Nadu
            Dec 22, 2016
            Resolved
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            Resolved

            Address: Nashik, Maharashtra, 422009

            Lenovo Vibe K5 Plus 3 GB (Dark Gray, 16 B) product i was purchases this product Order Date :[protected]Invoice Date :[protected] Will not be working properly today.. i have restart or shutdouwn product 10-12 times.. but when mobile restart.. then screen will be locked.. do not open any apps.. purely black screen.. do not no anyone who calling me.. screen will be black totally. you sale product duplicate.. i want to change this product or replaire... another wise want to return the product..
            please ...
            +1 photos
            Jan 24, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Dec 24, 2016
            Flipkart Customer Care's response
            As the issue had already been addressed so closing the case as solved .
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              दिपकशेठ निकम पाटील
              from Pune, Maharashtra
              Dec 22, 2016
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              Address: Pune, Maharashtra
              Website: www.flipkart.com

              Hello dear flip kart your not supporting me to full fill my requirement when i am not satisfied your side i am goes through gov procedure
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                N
                nishakiranbharti
                from Ranchi, Jharkhand
                Dec 22, 2016
                Resolved
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                Resolved

                Address: 801505

                I bought two syska led bulbs in april .it got defected in nov only and eevn when i complained they just gave number of syska company and after that no action is taken from there side that product is still delivered or not.

                i called them regarding this they said that no need t worry it will et resolved in 24 hours but no

                its very irresponsible of them
                Jan 23, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Dec 22, 2016
                Updated by nishakiranbharti
                I bought two syska led bulbs from flipkart.it has two yr warrenty .i purchased it in april.it got defused in nov.i called flipkart.they gave number of syska.we called them registerd a complain
                complain number is ec[protected]
                i even coueried the bulb to the addres given by them.
                but till now no action is taken and even they have blocek the number.i am not able to call them
                so i clled them from my friends number
                Verified Support
                Dec 23, 2016
                Flipkart Customer Care's response
                Hi Nisha,

                We have escalated your concern to the relevant team and we will get in touch with you shortly.
                Jan 29, 2017
                Updated by nishakiranbharti
                i got the new product but till now they have not refunded me the amount, i use to call them but they say it will be done soon n its been more than 2 months.
                secondly whenever i mail syska led they never reply
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                  A
                  AR Bovikanam
                  from Bengaluru, Karnataka
                  Dec 22, 2016
                  Resolved
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                  Resolved

                  Website: Www.flipkart.com

                  I ordered an Xperia X (rose gold) from flipkart on Dec 21. Order no: OD[protected]

                  I redeemed 3 offers while purchasing.
                  1. Flat 2000 off
                  2. 1500 off with sbi debit card
                  3. Exchange offer with my Xperia Z3

                  I paid the balance amount of 20860 using my debit card.

                  On Dec 22 I received a message from flipkart that.
                  "Due to high demand for this item and in order to provide all customers an equal opportunity, the seller had to cancel the following items in your order"
                  But I hadnt ordered any bulk amount. I ordered only 1 piece of the product.

                  I hadn't requested for cancellation. I talked to the customer care executive and told them not to cancel and send me the product. She told she was helpless and the money would be refunded. It will take 5 days for the redund.

                  Now I've no money in hand and I also dont have the product. I cant buy the phone during this festive season now. Also I cant make use of the so called offers.

                  This is not the first time flipkart cancelled my order. If flipkart people won't send me the product, I'm planning to approach consumer court for compensation for my effort and mental tension I underwent because of flipkart.

                  Also I can't login to my account to track my order and refund, they blocked that too.
                  Jan 23, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 23, 2016
                  Flipkart Customer Care's response
                  Hi Ajmal,

                  We have escalated the issue to the relevant team. We will get in touch with you shortly in regards to this.
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                    K
                    kuldeepdandotiya
                    from New Delhi, Delhi
                    Dec 22, 2016
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                    Website: www.flipkart.com

                    I have placed order (OD[protected] for small size but when i received product today it seems too small to wear. i requested for bigger size (M). but after raising complaint when i checked my order details it was showing that again small size has been ordered for me. i spoke with representative, she told me that this product is out of stock so we cant send medium size we can only send small size. now my concern is that the product is showing out of stock on website and if vendor doesn't have product then how can he send small size again against replacement and if he is able to send small size then he could also send medium size. now i want only medium size in replacement. i do not want refund of this product i want only replacement in medium size because company have shown impressive offers on website and i have paid the amount in advance now its cheating with the customers by doing miss commitment and not fulfilling their expectations.
                    Jan 24, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Dec 22, 2016
                    Updated by kuldeepdandotiya
                    Company has refunded the amount. without any confirmation. as i already told that i want replacement only. i doesnt want refund. i want only medium size as i requested. it was for gifting purpose and m feeling very embarrassing even company doesnt understand. if anybody ordered something then its duty to provide solution yo their customers. how can company can cancel the order and initiate refund just saying that vendor doesnt have product and at the time of order you always tell your customers that we will replace the product or change the size and color.. this is clearly fake deal and commitment as company took amount by showing impressive offers online . i have all the snapshots and if i will not get my product i will take this matter to legal authorities whether it is related to social media platform or to consumer forum.
                    Dec 22, 2016
                    Updated by kuldeepdandotiya
                    Company is selling product under the brand name of the design factory. the same product is available at jabong.com. it means product is available with the company but as it was under offer so now company has denying to change size.
                    Dec 22, 2016
                    Updated by kuldeepdandotiya
                    i have uploaded the snapshot of the same product which is available with the brand. only vendor is denying to deliver it.

                    Verified Support
                    Dec 23, 2016
                    Flipkart Customer Care's response
                    We have escalated the issue to the relevant team. We will get in touch with you shortly.
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                      B
                      bhanujirao
                      from Bengaluru, Karnataka
                      Dec 22, 2016
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                      Address: Bangalore, Karnataka, 560101
                      Website: www.flipkart.com

                      Ref to OD[protected], when i have checked the status, it was available as customer rejected.

                      For the same, i have made a contact with your customer care (Mr Charan) and he explained me that reattempt will be made as the customer not agreed to take the product.

                      But in actual, no one made a contact nor reached the delivery address with the product. How come a comment can be made that product is rejected by the customer?

                      And i was really shocked to knew that there is no provision of taking complaint when i have called to the customer care! That means, when ever you deliver the product, we have to accept irrespective of the actual need and time.
                      Flipkart customer support has been notified about the posted complaint.
                      Dec 16, 2016
                      Bagdad's response
                      Mujhe aaj received hua h
                      Isme empty persol mila h
                      Iisliye mujhe complaint karnataka h
                      Please resolved the complaint
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                        R
                        raj4699
                        from Ramapuram, Andhra Pradesh
                        Dec 22, 2016
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu, 600089
                        Website: www.flipkart.com/order_details?order_id=OD607866434414570000&src=od&link=order_number

                        I have placed order of MOTO M 64 GB Phone from chennai and my order was supposed to be delivered on DEC 19 but i'm yet to receive this product AS OF TODAY[protected]. I feel that Flipkart is Scamming with a Product which is not originally available with them and misleading customers thereby creating a great Inconvenience. I Request the Concerned Department taken action against this as there are many customers affected by order this phone in Flipkart. Customer care are also not responding to my query and im routed to many agents which is deeply saddening and losing any trust in Flipkart.

                        Order Details
                        Order ID: OD[protected] Item)
                        Order Date: 15 December, 2016 7:07 PM
                        Amount Paid: Rs. 14509 through EMI
                        Rajkumar [protected]

                        Delivery by Mon, 19th Dec
                        +1 photos
                        Jan 26, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 26, 2016
                        Flipkart Customer Care's response
                        We spoke to customer and now product is out for delivery.
                        Sir i applied for return on 5 days back
                        But there was no response from service providers and they are speaking seriously
                        So will u please understand my problem and solve it
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                          S
                          singh_tarunpratap
                          from Aligarh, Uttar Pradesh
                          Dec 22, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi, 110005
                          Website: www.flipkart.com

                          I have bought phone from flipkart.com and had placed order thrice. But everytime flipkart has cancelled my order. Even initial order was cancelled after 2 days of confirmation. When i called to customer care, they said that according to t & c flipkart can cancel order anytime. And regarding refund, they will process refund after 6 days. I am still unanswered the reason to cancel all of my order.
                          Jan 27, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Dec 21, 2016
                          Mukesh kumar yadav 11's response
                          I have not recevied the refund yet
                          Verified Support
                          Dec 26, 2016
                          Flipkart Customer Care's response
                          Issue is already addressed.
                          Pleaae send my refund also

                          Confirmed order cancelled - order id: od207919764898362001 / order id: od 107917464690104000 / od 307899837604854000 - Comment #2622739 - Image #0
                          Empty persol received
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                            L
                            L Z Khan
                            from Delhi, Delhi
                            Dec 22, 2016
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                            Address: New Delhi, Delhi, 110044

                            18/12/16 i book above mentioned, OD[protected] for Redmi prime (Dark Grey 32GB) through ICICI bank net banking for which my A/c deducted Rs. 8999 with BIL/[protected]/flipkart.com/MP_FLIPKART_1.but i could not trace my order not receive mobile so far, i requesting you lookinto this matter as soon as possible
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                              G
                              Gopu R
                              from Madhugiri, Karnataka
                              Dec 22, 2016
                              Resolved
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                              Resolved

                              Address: Bangalore, Karnataka, 682032
                              Website: www.flipkart.com

                              I had ordered two products, one tampered glass of brand 'Cover's hub' and another back cover (brand ASPIR)for my lenovo k6 power smartphone summing to rs 520.
                              I received both the products of another low quality brand
                              They were not as described in website
                              Did a replacement
                              After one week again got same brand product
                              Really disappointed with flipkart for poor customer satisfaction
                              Phone was damaged due to accidental fall during this period

                              Used the tempered glass due to urgency
                              'I require a full refund without return' from flipkart for cheating customers and unable to fulfill terms

                              Email [protected]@gmail.com
                              +5 photos
                              Jan 27, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 26, 2016
                              Flipkart Customer Care's response
                              The product is already replaced yesterday ( 22nd Dec, 2016 ) and the issue stands resolved
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                                S
                                Sreejish
                                from Chennai, Tamil Nadu
                                Dec 21, 2016
                                Resolved
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                                Resolved

                                Address: Chennai, Tamil Nadu, 600071

                                The product I ordered on Dec 4 was delivered on 19th Dec which is highlighted as a delay and the product doesn't even gets switched on . The order ID is OD[protected]. Please make sure the flipkart has assured products or do you provide such a poor service ?
                                I would like to hear a solution from on a cash refund or produce exchange ASAP.

                                Contact @ [protected]@gmail.com

                                PH : [protected].

                                Please contact me after 6p.m as I will be engaged with work rather than keeping you posted with this stupid complaint mail in wasting my time.
                                Jan 29, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 26, 2016
                                Flipkart Customer Care's response
                                Issue already getting addressed..
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                                  P
                                  Pradeep Kanwariya
                                  Dec 21, 2016
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 404021
                                  Website: www.flipkart.com

                                  Dear sir I have purchased a double bad blanket from fill kart on 04 Dec 2016 order Id is OD[protected] with Rs1199/- . It was delivered on[protected] by cash on delivery. On same day I returned it because I didn't like it. So I requested for return on[protected] return id was[protected] and pickup date was 12 Dec 2016 but product was not picked up by flip kart. So I again requested for return it and return id was[protected] but once again this request is cancelled by flip kart. Sir I want my money back from filpkart but this company is cheating form last 20 days please help me.
                                  +1 photos
                                  May 19, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 24, 2016
                                  Flipkart Customer Care's response
                                  Spoke with customer and informed him about the pick up tat and the refund tat. As on checking we found that the issue has been addressed so closing the case as solved .
                                  Dec 27, 2016
                                  Updated by Pradeep Kanwariya
                                  Yesterday again flip kart cancelled pickup request. Kindly help me.
                                  Dec 30, 2016
                                  Updated by Pradeep Kanwariya
                                  Today again pickup request is cancelled by flip kart . Kindly help me.
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                                    Ñ
                                    ñávęęń šåińî
                                    from Delhi, Delhi
                                    Dec 21, 2016
                                    Resolved
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                                    Resolved

                                    Address: New Delhi, Delhi, 110075
                                    Website: www.flipkart.com

                                    My money is not refundable by flipkart, , , i purchase LeEco 2 rose gold 32GB on 12th december 2016...and flipkart cancel my order on 15th dec 2016 due to cyclone vardah..executive commit in three days i got my refund in my SBI account...but today is 21th dcember 2016 yet i didnt get my refund...i have all proof of chats and converstation of executive recording
                                    +5 photos
                                    Jan 26, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Dec 21, 2016
                                    Updated by ñávęęń šåińî
                                    Kindly resolve my problem and refund my money
                                    Verified Support
                                    Dec 26, 2016
                                    Flipkart Customer Care's response
                                    Spoke to customer on "[protected]" and got to know that he has not received his refund. After checking SA informed customer that refund is initiated on
                                    15th Dec, 2016 and the same will reflect in 3 business days. Customer agreed.
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                                      R
                                      Ritzie30
                                      from Pune, Maharashtra
                                      Dec 21, 2016
                                      Resolved
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                                      Resolved

                                      Address: Bangalore, Karnataka, 400607
                                      Website: www.facebook.com

                                      This is to lodge a GRIEVANCE against my Order Id OD[protected]

                                      I had ordered a Moto M on the very first day of its launch, i.e, 15th of December 2016 which was due for delivery on Monday, 19th December. When the delivery man came to handover the product, the mobile which we were supposed to handover in exchange (Galaxy Grand 2) had a flip cover over it rather than its actual back panel. This was of lesser significance to us and when the delivery man refused to take the set with the flip cover, he himself suggested that we get the cover and he shall come by Tuesday to deliver our new phone and take the galaxy grand 2.
                                      We waited with our old phone in a proper condition to be exchanged but the delivery man did not turn up on Tuesday, and we got no intimation on his arrival whatsoever.
                                      We waited patiently for a day and on Wednesday, when we inquired about our order status since we had been eagerly waiting for the new phone, we were informed that our order has been cancelled, and the reason was customer rejection (totally unjustified).
                                      I am really disappointed by the service. I was so anxiously waiting for the mobile and now I’m sitting here typing this. I need to understand how can I order get cancelled when your delivery person himself suggested that this can be done the very next day. I also need to understand on how the order can get cancelled without even asking the person who placed the order. And I also want to understand that how, because of a minor problem in the exchange phone, our main order can get cancelled since we could have paid the full amount for the phone without opting for exchange in that case.
                                      Did this happen because you have the sole rights on selling this device and due to its shortage in the market you seem to compromise your valuable customers or is it because flipkart is stooping low to poor services like this.
                                      I really need a quick action on this, explanation to all my points above. I need the phone I ordered to be delivered to me ASAP and the old one exchanged just as how the the plan was.
                                      Mentioning all details below :
                                      Order Id: OD[protected]
                                      Customer Name: Akash Tandon
                                      Customer email: akki.[protected]@gmail.com
                                      Date of booking: Launch day, 15th december 2016
                                      Date of delivery attempted: 19th december 2016
                                      Phone ordered: Motorolla Moto M
                                      Phone requested for exchange: Samsung Galaxy Grand 2
                                      Jan 29, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 26, 2016
                                      Flipkart Customer Care's response
                                      Spoke to customer and informed him to place fresh order and T&C of exchange. Customer agreed hence closing case.
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                                        A
                                        aishwarya g
                                        from Gurgaon, Haryana
                                        Dec 21, 2016
                                        Resolved
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                                        Resolved

                                        Address: 500047
                                        Website: www.flipkart.com

                                        I purchased a refrigerator on flipkart on 26 oct 2016.
                                        It had a cashback offer of 15% cashback on citi cards which i selected.Its has been almost two months but i have still not any amount of cashback from the same
                                        The amount is rs 1843 (15%) which is not a small amount.
                                        the order id is OD[protected] . I spoke to customer care but of no use. Please help.
                                        Dec 22, 2016
                                        Complaint marked as Resolved 
                                        customer care said issue will be solved in a months time according to the cashback rules
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 21, 2016
                                        Flipkart Customer Care's response
                                        Spoke with customer as she said to call back tomorrow at 10 am in the morning as she is not aware who had raised the complain.
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