[Resolved]  Flipkart — mobile Replacement

Address:

New Delhi, Delhi

Sir, On[protected] i had placed an order with flipkart NOKIA X, ORDER ID - OD[protected] they had guaranteed me 30 days replacement and when i got my phone by flipkart i got to know that it hangs up in between not only once or twice infact it hangs up no of times in a day. when i came to know about this problem i had called up on its customer care no. they told me that u'll get ur request no. within 24 hrs. and our boy will collect your phone from your place within 5 days n will refund your money back. But none had came.. and when i had called them back after 2 days they told me that we didn't get your any call and even request no. and sir, i had even called them today.. today i talked to mr.gaurav singh he told me that you had only 10 days replacement gaurantee but sir they are openly showing through their advertisements and thnrough their websites that they give 30 days replacement guarantee. sir, i got this phone for Rs.7080.. if they doesn't replace it or refund my money that will mean that i wasted my whole money. sir, its a humble request to you to please look foward to this matter. as this phone is not even working properly and a phone is very needy for me as i have to remain oncall for my office work through out day. so, please sir as soon as possible give me a solution for this. thank you [protected]@gmail.com