Flipkart Complaints & Reviews

Today I have received a Flipkart assured L'OREAL Smoothing cream bath that is totally fake..there is no seal on the product...and the cream is very liquid and watery...whereas the original cream should be sealed and thick in consistency...being a Flipkart assured product I was expecting an original product...My order I'd is OD[protected] in the name Amrita Chanda. I want my money back

I had ordered 3 laptops on big billion day
But i havent received the product and it says the product has been delivered.
Lenovo ideapad 320 core i3 6th gen
Dell inspiron 15 3000 i3 6th gen

It took too long for thre product to be delivered but when i got a mail regarding the product has been delivered i was shocked as i haven't received the product.

Neither the delivery guy called me neither i received any message from the logistics people.

I want the laptop on any cost

Hope you give solution as soon as possible.

I ordered Ambrane Act-1 type C cable from flipkart on 14 Oct 2018, it was first scheduled to be delivered on 22 Oct 2018, but the date was rescheduled to be 26 Oct 2018, I did not get the product yet.
They do not update time period yet.
Live chat also make us fool,
I have proof of all things
They are making us fool, How could u change the time period of delivery? I know this complain doesn't work because this is india. But ill tell this things 100 customer (with proof) don't buy any product from this site ever.

I bought the below order from flipkart. I have attached the invoice for the order.
The strips which were given along with the product is not working at all and it is expired. The strips show 2019 as expiry date but still they are expired and they are not working.

This is very sad that the customers are treated like this and are tricked by giving a product which is expired. I delivered this to my Mother who is a Diabetic patient, and she is not able to use this product from 2 months.

Finally, we got to know there are issues with the STRIPs. I live in US and my Mother lives in India.

I ordered this product online and when My mother is calling the customer care number [protected], they are asking for 10 digit number which is used to order this. I never used any number for ordering this product.

I would request you to please replace the strips for the product and ship another set of strips which are not expired. I would request you to please do not try to dupe/trick customers with these kind of expired products.
I would really like to see a quick action on this or let me know if I need to escalate this to other platforms.

Regards,
Abhishek Agarwal

1)One touch select Simple Glucometer.
Order number: OD[protected]

I ordered iphone 7 from flipkart on 11 Oct 2018, it was first scheduled to be delivered on 17 Oct 2018, but the date was rescheduled to be 22 Oct 2018, I did not get the product yet.
They do not update their customers about the location of the product.
They are fooling customers, Everytime I call they are ready with new excuses. It is the worst site.

I booked a Titan NH1296BM02 Edge Watch Rs.10, 061 on your website and the product is delivered on sat 20th oct but you delivered the product is wrong the Box Model no is: NK1296BM02Aand inside of the box the price of watch is Rs.2800 only .so i need to return the product they are not responding me. how can they do like this we are trusting flipkart but flipkart trusting robbery. my heart was broken when i see this model it's totally rubbish.

Sir, respected, i am nellorereddaiah residing at kadapa ap. I have booked two items from flipkart one spacewood and bed matrix, the two items was delivered on 8/10/2018 but instalation engineer people are not responded proper in time, they have come to my home today 22/10/2018 after 15 days delivered itmes. They have installed the spacewood completely on 22/10/2018. Hence, the bed matrix is unsize to the cot present sened size 78×60×06 and we requried size is 72×78×06. We are no idea bed size for fitting the spacewood cot. Hence i request please exchange the bed for compertable size to the spacewood cot. And satisfy tge customer. R
With regards

On 12th October, 2018 I placed an order for an 1.2 ton Hitachi AC on Flipkart... payment got cleared but order showed error and did not get executed... since then I hv been following up since 10 days for refund but your team is unable to locate my amount.. I hv sent several mails and called up customer care who are least bothered and are postponing the resolution everyday.

The Order No[protected]. Pl help me else I will hv to go legal as I am being charged interest on credit card. I will stop subscribing to Flipkart after 10 yrs.

Ordered toyhouse avenger bike for my kiddo which was not upto mark..very cheap quality and battery was not working so placed a return request on the same day..after following up several times customer care executive said that return request cancelled by seller hence raising again..same happened 4 times..how can a seller cancel return request four times??
he can sell any cheap product on flipkart??flipkart is having no control on seller??I have been following up since 25 days for return but still not a single person came for pick up.. i want my money back at any cost or will file a case

It's regarding Order ID OD[protected] which has been delivered with size & quality issues.
But Flipkart is not allowing me to return the items for reason " too many returns "
From last 15 days I am chasing Flipkart but Flipkart is not responding me. Made false commitment for call back but didn't make call. Sending auto generated email again and again instead of resolution and arranging reverse pickup. One of Flipkart representative put me on hold for half and hour to transfer call to senior and disconnect the call without proper communication.
I am 5 month pregnant woman who is being harrassed by Flipkart.
I have attached order history snapshot with the image of products I need to return.

On 15th Oct morning I have received call from Ms. Kavita and she committed call back which I was supposed to receive in 24 hrs for which I am still waiting.

They are so shameless, they don't even bother about torturing one pregnant woman.

This is regarding purchase of a mattress online from Flipkart which cost me 30000 rupees. The product has not been delivered till 6 days after the estimated delivery time and the customer care keeps postponing the details without any clear whereabouts of the product. They are also denying cancellation of the product and not refunding the amount. So i neither have the product nor the money while flipkart is unresponsive about it. 30000 is a big amount and now i need my money back.

I recently ordered a Lavie Tote bag from Flipkart during Big Billion Days Sale.Later after a few days, in the tracking section it stated that not delivered as shipment was damaged.I contacted customer care who assured that there is a delay and will be delivered to me within 23rd October 18 instead of 16th October 2018.Later they call me and tell me that it cannot be delivered and that i have to cancel the order and place a fresh new order.But the price has increased and customer support direct told me that they cannot do anything about it.This is not fair.First they give attractive discounts and then fool people and make them order again at higher prices.How can such a trusted e-commerce website like Flipkart do something so silly like this?

Hello,

I have placed order on flipkart for purchasing realme 2 pro mobile on date 13th october. My shipping address is new ranip ahmedbad.

My order number is : od[protected]

Seller has processed my order on date 19th october. I have got sms on 21st october 2018 9:19 am like "your product is shipped and will be delivered by monday, oct 22 2018". After 2 hours i got another sms your order is cancelled and sms like "your order has been cancelled as our courier partner was unable to deliver to your address".
When we talk to flipkart they were not giving proper reason to cancel my order. Also they said that we are not able to delivered product to your address so our courier partner had cancel that order.

I booked a I phone 6s grey colour, 32 GM ROM and 2 GB RAM mobile on 14th October, for 22, 500 rupees. But the order was cancelled on 15th October without getting to my concern! I have called the customer executives more than 10 times, they are very negligent! I'm having all the recordings that I spoke with them, they gave different answers saying that a concerned team will call me, but no one called me yet! So please look for further action

I have ordered a tablet with exchange of my phone.
While delivering the order, they are not accepting my phone for exchange mentioning a scratch over the top panel.
While create an exchange order, flipkart has only been asked for imei number. Not any other details.
Still i wonder, why flipkart has not been asked for more details

This is a worst experience i have faced from flipkart for the first time.

Hello team,

This is to inform you that we purchased red mi note 5 pro mobile from vendor flipkart online and have logged a complaint for exchanging an item (Red mi note 5 pro) for the order no.: od[protected]. There is a problem in phone it is not started. We tried all the steps of troubleshooting and had a conversation with one of your technical/field engineer person.
They are agreed that this manufacturer defect.
But no response from flip cart.

As per your valuable customer we want a loyal product from your side.

Kindly take this matter in a priority and provide the exchange asap.

Why has flipkart deactivated my 2000₹ worth vouchers without any reason?

Up until last night everything was fine. I was preparing for upcoming sale in 24th october 2018. I had added gift vouchers for the order value that i was looking to place and suddenly flipkart decides to just throw my money calling it ‘deactivated’.
There was no reason provided whatsoever by their customer care representatives. Keeps repeating the same typical customer care dialogues.

This is absolutely ridiculous!!

Reg email address: [protected]@gmail.com

Gc-[protected] value 250
Gc-[protected] value 1000
Gc-[protected] value 500
Gc-[protected] value 250

Contact : [protected]

Due to some security breach in Flipkart mobile app, my money got deducted twice from different accounts without booking any order.

Firstly I tried doing payment from 1 account through Debit card with wrong CVV( it got deducted without placing any order) I got error message of Bad Gateway then I tried payment through net banking of different account ( again payment get deducted without placing the order) after 2 hours order got confirmed automatically.

Now in my account as well it is showing debit card as well as net banking as a payment methods. How a single order can cater 2 payment methods as shown in screenshot?

Now the bank is trying to retrieve my funds and still they are not responding. Worst Customer Services they have. They are admitting that payment get deducted twice but neither refunding the same nor committing for this refund.

I am chasing your team since 4th October and they just making fake promises to wait for 24 to 48 hours or 5 to 8 business days etc. I don't know when there 48 hours will be completed.And today on 22 th October I didn't get any refund on any of my account.

Kindly understand gravity of this security breach in this mobile app.

I am afraid if Flipkart.com is storing our card details.

I need my refund of Rs. 749 asap.

I don't want to contact you for this petty issue, but unfortunately your team failed to answer my queries.

I recorded this bug to your security team as well but all vain.
The way your customer service executive behaved in this matter is awful.
I think your team didn't understand that payment is deducted twice and needs to be refunded. Or they are deliberately bit acknowledging the same as might be you people are in no mood to refund my money.
Even 1 of your customer service executive suggested me to take legal measures against this.

#Cheater Flipkart
#Pathetic service.
#Money minting

#RefundAwaitedSince 19 Days

I have been cheated the products that were shown and the brand that was shown was mac but when i got the product it is nether mac nor in gud condition nor is it worth even a 100 rupeees and i have spent nearly 1500. What the hell are you guys doing?
The products condition was pathetic when it was delivered full covered wd dust. Bottle broken. I or my family or my frnz will never shop from flipkart if my money is not refunded. I can even show u the image of what i got and what was show. Will be provided.

Delivery was promised on 18/10/18
Product track shows it has reached nathupur gurugram around 7 am on 20/10/18. Delivery location is dlf gurugram only 3.7 kms by google map.
Time taken to cover distance is
14 minutes by car/bike
22 minutes walking
But flipkart insists that issue will be resolved by 1 pm 25/10/18
They need 06 days to cover a 22 minutes walking distance.
Repeated requests /complaints no avail
Attitude defies logic