Flipkart Complaints & Reviews

I ordered a laptop acer swift 3 sf315-52g on 10th october during the big billion day sale (@ 44990 inr). The estimated delivery was on 16th october 2018 but it has not been delivered yet. When i called the customer support, they say it has been damaged during shipping and now you have to reorder it. The price of the laptop is 64990 inr now, which is 20000 rs greater than at which i ordered it. If there is stock, why can't flipkart replace the damaged product. They don't even tell me the sellers/retailers name so i can file a complaint in consumer forum.

I ordered titan watch having order no as od[protected] i got bad quality item so i want to return, inspite of raising return they cancelled return request and closing flipkart a/c i dont know why this cmpny are still running they should be closed what about return policy i spent 21225 but its waste its seems i have been cheated by them i dont know what to do now only 5days are over still my phone is eligible for return

I ordered 2 products on big billion days deal, one should have been delivered by 17th oct 2018 but still didn't receive. I called twice to ecomexpress delivery customer executive they told it will be delivered within 24 hrs i waited for 3 days but still didn't receive. Later i called to flipkart they are still saying it will take 2 more working days but still not sure will be delivered it not. Another product is still not even packed for delivery. This is my worst experience with flipkart. Not sure in future i'll buy anything from flipkart or not.. Very annoying.

The day (02.10.2018 time 2.15 pm to 2.45pm) from my a/c no. Xxxxxxxx262 of smt. R. Saraswathi, the following fraudulent transactions to your a/c pos payust[protected] at flipkart. I request you to stop the transaction and get back amount at the earliest.

Sbixx[protected], 833.00

Sbixx[protected], 843.00

Sbixx[protected], 843.00

Sbixx[protected], 843.00

Sbixx[protected], 843.00

Please help sir / madam

I had ordered pocophone f1 from flipkarts big billion days sale. Flipkart delivered me honor 7a on sunday. First time i raised the replacement request it was cancelled from the sellers end. Numerous calls to the customer helpline, they ask me same question again and again and apologizes. That's it. I raised the return request 2 days ago. Now it has been more than 5 days, there has been no update. I spent rs. 21600 and got a mobile phone worth rs. 8999. Now they are not returning my mobile and taking longer time to process my return. No confirmations only false hopes given. I tweeted too but they don't seem to do anything about it. I just want the product i ordered or the full refund in my bank account.

10 oct: asus zenfone max pro m1 ordered (With xiaomi redmi note 3 exchange): od[protected]

12th oct: came for delivery but denied as he told some body from lower side is not proper shape but there is no issue in actual.
Then i called flipkart on 12th oct and complaint about it

13th oct: flipkart asked for clear pics, i sent 8 clear pics of all sides and imei number on same day. Either flipkart should have
Denied this exchange at this point of time only

14th oct: mail came for flipkart around 11.13am for approval of exchange and written that new phone will be deliver and old will be picked.
But no one coming to delivery new phone and pick old phone.

After that i called with flipkart 5-6 times on next four days, they all assured that phone will be delivered and old phone will be picked but no one coming for delivering till today 19th oct.

Delivery hub person name: ashok ([protected]). His email id is: [protected]@flipkart.com

मेने फ्लिपकार्ट से बाय विथ एक्सचेंज ऑफर के तहत १ मोबाइल का १४oct २०१८ को आर्डर दिया जिसका आर्डर id, id od[protected] है..
फ्लिपकार्ट द्वारा अगले दिन १५ oct २०१८ को आर्डर डिलीवर करना सुनिश्चित किया, डिलीवरी के समय मेरा एक्सचेंज वाला मोबाइल फ्लिपकार्ट की शर्त के अनुसार ठीक नहीं था, क्युकी उस पर स्क्रेच थे, डिलीवरी बाय ने उसे देने से मना कर दिया।
मेने डिलीवरी बाय को इसके बदले में कैश अमाउंट देने की पेशकश की जैसा की आर्डर देते समय तय था की यदि मेरा मोबाइल उनके अनुसार एक्सचेंज की पात्रता पूरी नहीं कर पाता है तो भी कस्टमर केश अमाउंट देकर आर्डर प्राप्त कर सकता है, परन्तु डिलीवरी बाय ने ऐसी किसी भी जानकारी का होने का मना कर दिया और मुझे आर्डर की डिलीवरी नहीं दी.

मेने इस बाबद कई बार कस्टमर केयर वालो से बात की तो उनका कहना था की मेरा आर्डर १९ oct तक डिलीवर करवा दिया जाएगा, अब 19 oct २०१८ को शाम को कस्टमर केयर वालो का कॉल आ रहा की ये प्रोडक्ट एक्सचेंज ऑफर के तहत नहीं है और वो उसे डिलीवर नहीं करवा सकते और मुझ पर दबाव बनाया जा रहा है की आप अपना आर्डर केंसल कर दे अन्यथा कोरियर द्वारा इसे अन-डिलिवर्ड मानकर केंसल कर दिया जाएगा।

अब प्रश्न यह है की यदि इस प्रकार की कोई स्कीम थी ही नहीं तो फ्लिपकार्ट द्वारा इसका इतना जोर-शोर से प्रचार क्यों किया जाता है,

अगर इस प्रकार की स्कीम थी ही नहीं तो आर्डर देते समय यह क्लीयर करना था, फ्लिपकार्ट ने मार्किट में आर्डर नंबर बढ़ाने के लिए जबरजस्ती आर्डर ले लिए ताकि शेयर-धारको और कस्टमरों तक ज्यादा पेंठ बनाई जा सके,

अगर इस प्रोडक्ट पर कोई स्कीम थी ही नहीं तो फ्लिपकार्ट को यह सुनिश्चित करने में ५ दिन का समय क्यों लगा, यह बात तो कस्टमर केयर वाले जिस दिन मेने शिकायत की तो उसी दिन बता देना था या अगले दिन बता सकते थे.

१ आम आदमी बहुत ही सोच समझकर और अपने बजट के अनुसार वार-त्यौहार पर अपनों को खुश करने के लिए खरीददारी करता है, मेने भी नवरात्री के पावन पर्व पर अपने किसी खास के लिए यह मोबाइल आर्डर किया था, अब मेरे लिए यह पूरा त्यौहार ही फीका हुआ, क्युकी मेरा पैसा तो अकाउंट से काट लिया गया, अब वो जब आएगा तब आएगा, अभी तो में बहुत ही निराश हु.

फ्लिपकार्ट का कोई एग्जीक्यूटिव इस सम्बन्ध में सॉरी बोलकर अपना पल्ला झाड़ लेगा लेकिन मेरी उस आत्मभावना का क्या होगा जो मेने बड़ी उम्मीद के साथ फ्लिपकार्ट पर भरोशा व्यक्त किया था, आम आदमी हु बस फ्लिपकार्ट के उच्च अधीनस्थ तक अगर हो सके तो बात पहुंचना चाहता हु, ऐसा मत करिये किसी के साथ, अगर कोई आप पर भरोशा व्यक्त करता है तो आपको कोई हक़ नहीं की आपका उसका भरोशा तोड़े।
धन्यवाद

I have ordered this tv on 10th of october and i got the delivery date as
15th of october. However i still didn't get the product. Here most annoying
Thing this is that even the status details are not updated in app properly.
Sometimes it is showing as in delivery state and sometimes it is showing as
In shipped state in app. Even today also it is showing that it will be
Delivered by 15th of october. I don't know how flipkart will deliver the
Product on past date. This is how effectively the app is working.

I called around 10 to 15 times to flipkart support team and those people
Are not helpful at all. Everyday they are saying the same thing again again
And asking me to wait for 24 hours to get a call from logistics team, not
For to get the product. I am also waiting from last 48 hours to get a call
From concerned team. There is no use. I didn't get any call. I asked to
Provide the contact details of the hub to contact them directly or else to
Get the product from there by myself if possible. Even they are not doing
That also.

Again i called the support guy today and finally they confirmed that
Flipkart can't do anything and they can't deliver the product on time.
Support guys are also saying that there
Higher officials are also useless to provide any further details on the
Product.

I waited for almost one week by paying the total amount to get the product.
This is how flipkart guys responded to me and treat there customer.

From last 4 days they are saying that they don't have any info on product from courier facility and asking to wait for 24-48 hours. They also raised the incident in[protected]. However the problem is not getting resolved. They ares imply extending the delivery data without giving valid update.

I bought wd 40 stain remover from fljpcart. And mrp os 450. I got that on 503 rs includes delivery charges... Actual max retail price of product is 320... And i had been cheated... Plz give me reply on this other wise i will going to consumer court. I have done evry paper.. The bill and the product price sticker and actual mrp behind the fake mrp sticker

I have one e gift voucher which has 3000 balance but right now i having 0 balance. I have purchased one parker pen ₹230, then not a single product, then too my card balance is 0. By contacting with flipkart support team they say, i purchased ₹2800 products which is delivered in thane. And i didn't purchase any of this product which is clearly sat it's a fraud case.

I received delivered item of hero bicycle on 01/10/18 order details (Od[protected], it is not suitable for my child as described in flipkart site as mentioned the age group of 5-8 year. It is very small in size. I make return request on 02/10/18 as per return policy but flipkart team says that.
1. Your return policy has been ended on 11/10/18.
2. Your return request has been cancelled from seller site.
I have many times contact via email & telephonic conversation with flipkart team but not get solution from flipkart. I wants to return the delivered item & get refund money as per online transaction.
Regards,
Rajesh kumar

I ordered white colour sneakers but i received pink colour sneakers😡. I don't like pink colour at all. I am very disappointed by flipkart service. I wanted to wear it on diwali but now i couldn't. It's not matching with my dress. I ordered it with so much hope but i am extremely disappointed. I will never advice anyone to buy things from flipkart. I will not buy any other thing from flipkart if my product is not returned. You should be serious about your services and packaging after having millions of customers.😣😣

I was told my product will be delivered on 17th oct 2018, its 19th still no signs of delivery.
My flipkart order shows expected by wed 17th oct 2018.
I needed the product by wednesday.
Flipkart has failed to deliver the product, its breach of trust.
When i called first two days i was told due to technical issues they cannot check my details, second day, one supervisor told i will get my delivery yesterday or today, when i called today they say tomorrow and even after waiting for 20 muns twice, supervisor cannot speak to me, all customer care executive says supervisor is busy.

I have placed a order of oppo f9 mobile with in exchange with moto g turbo (During big billion days) with flipkart. Order i. D is od[protected], which is got cancelled without my concern. Flipkart attempt a delivery but that time i was not there to receive my package then i have raised a request to attempt it again but they didn't do the thing and cancelled my product and the order was prepaid order. I had conversation with their executive seven time to take care of my order before the order was cancelled, every time the said you will have your order, we are working on it and now they cancelled my order.
The company manipulates me and waste my plenty of time. Being a consumer i want to complaint against flipkart for false promises that company made and wasting of my valuable time and hurting the sentiments of customer. I have the mail copy from flipkart for my complaints

I bought 2 pair of footwear (Bata and cara mia) sold by retail net. The size was large so i requested an exchange for both pairs and asked for smaller size.

My exchange was denied as there was ni price tag on the footwear. It never came with an attached tag. The price tag is there on the box but not on actual footwear. They are asking for something that they did not send. No return and no exchange is possible.

This is cheating of the highest order.

Hi, i ordered mobile on flipkart big billion days on 11 th october, expected delivery is 17th october, first they sent to kavuri hills hub next showing status like misroute same city and send back my parcel to shamshabad sort facility, after that they send parcel to hitech city hub. Now they again showing status misroute same city, what is happening i am not getting. They will deliver my mobile or not?

I orderd asus zenfone max pro m1 on 11/10/2018 in big billion days from flipkart with order id od[protected]. I received the mobile on 13/10/2018. But, the mobile has touch screen problem. The touch is not working. I requested for replacement and technician also visited to check the issue with the phone. Technician found the touch screen problem with the phone. He reported same to the flipkart with images. But, flipkart rejected my replacement. It happens twice. Flipkart executive told that repair the mobile in asus service center for my 3rd replacement request on call conversation. Now flipkart won't accept for my replacement request.

Dear flipkart team,
I purchased the sneaker carnival shoe's, price was 199 at that time when i ordered but when u received the order delivery boy asked me about double price it's 398.. Why do you create that type of disgusting issues.. I have a proof and also attached screenshot. Kindly request you that resolve my problem..
Thank you.
Regards
Nitin panchal

I ordered redmi note 5 64gb blue color variant on flipkart, but i received different phone i. E lenovo k8 plus 32gb.
I called flipkart customer care several times but they are not responding correctly, initially they told me seller is not providing return policy, after several calls they start saying wait for several days.
This is not expecting at all from flipkart, they should provide quick solution and block such fraud seller.

Expecting quick resolution from flipkart on this issue.

My order id: od[protected]

I had ordered 2 lehenga sets from flipkart. I paid via cod. D size mentioned on d site n the actual size did not fit at all. Thus i initiated return of goods which was immediately collected the very next day. But d refund for the same has not happened even after several complaints n updation of account details. I m pissed off with them n will never purchase anything again from flipkart.