Flipkart Complaints & Reviews

Flipkart has blocked my account and is refusing to reactivate it. I have two pending returns which is aplicasble for one month and i am unable to place that return because of login issues. I was to become a plus member of flipkart due to regular purchase aftedr which flipkart has to send me every order without any delivery charges so they have blocked my account. This is not acceptable.

I had purchased honor mediapad online on october 15, 2018, with a promised delivery date of october 23, 2018, and i have been following with them until now and every time they say that it will shipped within a short period of time. I have contacted them both my email and calls for more than 4 to 5 times, but still it has not been shipped. They say that it will be shipped and i will get a confirmation mail and sms regarding tracking of the shipment from time to time. I have not received even a single message either by email or sms regarding the shipping or processing of the same. Please look into this.

Dear sir,

With all due respect i would like to inform you that i have ordered one product on flipcart portal vide order id no. Od[protected], at the address narkatiaganj, postal pin-845455. On 22nd october i received one call from your delivering courier from mobile number [protected] that my ordered has been arrived but will be delivered tomorrow and in the morning of 23rd i received a message that my order is out for delivery. I was waiting for full day and tried so many times on the above mentioned number but niether phone call was picked up nor item was delivered. And after that in the next morning (24th october) when i checked the status of my order it was showing that returned initiated.
This happened with me several times in the past and with many other people in this locality. The courrier agency is not delivering the items and initiating returned by themselve. This is causing hardship on the consuers and just becuase of very casual behaviour of courier agency, consumers are not getting thier order and suffering alot.
Therefore i am requesting please resolve the issue and deliver my product.

I ordered redmi note 5 pro 10 days earlier from flipkart but now I feel it was the worst purchase of my life. I got a phone with display issue having shadow of keypad on homescreen also in camera uh can call it image retention problem.i request for replacement and their so called technicians came do some troubleshooting and then issue come again its just a fraud man I have replacement policy why you guys are not replacing it...

I ordered a lenovo laptop through axis bank debit card on 24.10.2018 at 10.40pm. After deducting the debit card discount of rs 4000 an amount of rs 38490 was debited to my account but purchase has not been authorized/approved.

Kindly resolve my grievance. I also repeatedly tried on customer care number but was constantly told that they are busy and try after sometime.

I purchased 2 mobile phones for my staffs as diwali gift. But after opening the packet i found that one of the mobile did not had the battery. So i made a return request to flipkart to send me the mobile battery or return the mobile.
I was assured by the customer care of flipkart that the mobile phone will be picked up and my money would be returned.
But after sometime i got a message from flipkart that your return request has been rejected as it does qualify under the flipkart returns policy.
It is very disturbing that a renowned company does this type of fraud to its customers.

Hi,
I had order "maybelline lasting drama gel eye liner" on flipkart during big billion day sale on 11th oct, 2018. The order was supposed to be delivered on/before 16th oct, 2018. But i still have not received my order. I have been following up with flipkart customer care since 18th oct, 2018. They are just keeping my on hold and instead of providing a permanent resolution, they are asking me to wait for next 2 days on every time i contact them. This is happening on every alternate day. The service in this sale has really been pathetic and i've followed up enough. I have lost opportunity of buying the same product with an offer from another e-commerce website in the offer period. I want my refund as well as compensation for the same. It seems these guys are just attracting customers with fake offers and their products never get delivered.

Hi..!! I'm himadri. I bought a nokia from flipkart. I received the parcel with damage condition (Ekart delivery person is the big witness of mine). So i face multiple problems with the handset like charging problem, power key damage, minor scratches and crack.. So initially i registered a replacement with charging problem issue and called to flipkart and elaborate my full handset condition... They promised me to replacement but rejected 7 times and harrassing me continuously.. They sent technician for solve charging issue not for damage item.. So i refused him then they behaved very bad to me... I'm a flipkart plus member.. My email id is ([protected]@gmail.com) phn. No.[protected]... Any one please help

Fraud done by flipkart.
I have purchased philips earphone (She1515) on 26th march through order id - od[protected].
Product is having manufacturing defaulted.
I have submitted that product for replacement in philips service center on 18th september which is within warranty (Job no - 2313206/07573. Job sheet attached for your reference)
And one more thing they are not ready to give any further document like defect confirmation letter. They are only giving this job sheet.

At the time of submission of my earphone for replacement they didn't told me that u may not able to get same earphone.
After so long approx 1.5 month i made enquiry for replacement status of my earphone. And i come to know that they are not ready to give me same earphone which is having model number she1515.
They are giving me cheapest quality earphone which is having model number of (She1405).
I m totally dissatisfied with flipkart n philips.
Plz give me justice
Why i m not able to get same earphone in replacement?
Why phillips give me earphone which is having half value in compare to mine original earphone (My earphone she1515 - mrp - rs.800, replaced earphone - she1405 - mrp - rs.400).
Why i have to suffer although i have made replacement of product within warranty?
Philips area manager is picking up my phone.
And service center executives are not ready to help me..
What to do??
Totally disappointed.
Plz help me out
Better to make telephonic communication also via my phone number - [protected].
For better resolvement.
Plz resolve it asap

I ordered redmi 6 mobile from flipkart. I received defective product. I have raised request for replacement 4 times but everytime my request is going to reject. Technician also visited 3 times but he is saying that as per our criteria there is no issue in battery. I have called lot of times on flipkart but they are also not doing anything.
They are also waiting for time period over.

I had ordered a tv on 6th oct. 2018. And had cancelled on same day.
But i have not got the refund of the payment yet. The amount was 13999 rupees.

I called the customer care many times but they are writing in continuation that amout has been refuned and to contact with bank (Sbi).

The bank said there is no refund from flipkart in my account.

I am adding photos for further details.

Look into the matter and help me.

Order id[protected]

Sat 29 th 2018

I have orderd 3 set of hemden plain back cushion. I got only one set with a price tag of 3 set. I paid rs 975 as cod for 3 set.. When i found it contains only one set. I returned it to the deleverd party. Flip kart returned only the money of one set
Of rs 325.

Your delevery team ekartl. Irinjalakuda. Thrissur dist. Having all the details of the money i paid as cod
I have visited the office mentioned above. I checked the deatails it clearly showing that i have paid rs 975.in my app showing only the order of one set of rs325.

You are requested to cross check the accounts and other details of the concerned date. Then you can find the truth

I request you to refund my remaining rs 650

Seek your reply with in 7 days of time.

Kindly call in malayalam

Order no. Od[protected]
Ordered whey protein on 16th october. Maximum delivery date was given to be was 24th oct 2018. I saw that the item was still not packed on 23rd by the seller as per the update so i called the customer care number to speed up the process. But all in vain. Next day they mail me that the product delivery will be delayed till 28th. Also i'll quote their mail they said "thank you for your patience". How can they take my patience for granted without even asking me for the delay?? This is insulting as well as humiliating. When did you ask me and when did i give you the permission for the delay?? I don't want to give you the permission for it. It's total harassment from flipkart side. Can i take 500rs from someone's pocket and say thank you for it??? Highly unprofessional and hugely mistaken words used in the mail. I demand an apology. I have never had an experience like that with amazon. They even provide me with fast delivery of 24hours for my prime membership. But even after being a member of flipkart plus i have to bear this ultimate trauma.

I ordered 1 bicycle during big billion day...
12th october.
My order id is od[protected].

That product was shipped and reach my city on 13th october as per their tracking staus... I attached the screenshot of that along with this.. Today is 24 th october.. Still i didn't get my product...

In between that i call to customer care more than 7 times, and contact via email and chat... More than 5times...

They never give proper response.. They are like recorded voice calls repeated the same answers when we ask anything... Useless...

I don't want to cancel that order because it's for my friend... If that's for me.. I should cancel immediately...

For the big billion day only i ordered for more than 70k rs...

Here after i never ever order from flipkart... Amazon is always rocks... Always customer friendly...

I never recommend flipkart to anybody too.. Never write positive about flipkart in internet...

Flipkart become flopkart.

Personal detail - dharmika bhavsar
Contact no. - [protected]
Email id - [protected]@gmail.com
Order id flipkart - od[protected]
I have bought a phone redmi note 5 pro from flipkart and my seller is truenet commerce. I got a phone with poor quality camera. The issue is with night light photos with back camera with flashlight which gives red and over brightness at some area. I received this product on 15th oct, 2018 and its replacement policy gets over on 25th oct, 2018. Today a technician visited to check my handset and also wrote his review about camera problem and i have stated the same too. But then also when i called flipkart, they are saying that they have received an update from technician that my issue is resolved and customer is happy which is wrong. I dont want this product now which i told flipkart from day 1 till date. Flipkart is also not providing contact of seller who need to refund me. And actually i dont know why they are cheating on me by updating issue resolved.

Pls help to get me refund.
Contact no. [protected] or [protected]
Flipkart contact no. - [protected]

I had received a duplicate laptop from flipkart. No bill was provided to me. I want to return the laptop now and customer care executive saying they cannot return my laptop and i need to keep duplicate laptop with me. They are disconnecting my call without providing any resolution. I will have to go to consumer court if duplicate laptop is not returned. Also they blocked my account and i didn't return any thing except laptop. But no one bother to check. Too many times call customer care but they just raise request but unable to provide return n activate me account.
My order i'd: od[protected]
Msi gl core i7 8th gen laptop

Call my [protected]

Flipkart order no: od[protected], i have placed order on 11th and without informing to me it is cancelled on 24th, as per their guidelines i have shown my exchange phone and they denied to accept it, i raised a concern with flipkart and later i was also ready to take the phone with out exchange as they mentioned it, but still they kept waiting me for 15 days and cancelled it with out any information.

I bought a redmi y1 phone from flipkart on 10th oct. After checking the packaging, no tag was there so it had been opened earlier. Sim ejection pin was missing and imei numbers on the package were different than mentioned in phone. Hence i initiated a return request as couldn't go for a replacement with these many issues.
Return initiated on 12 oct was cancelled by flipkart. I called them and explained the situation, so they raised another return request for 15th oct. No pick up happened till 24 oct while i kept calling flipkart and they kept saying issue has been escalated and will be resolved. On 24 oct, refund request again gets cancelled by flipkart.
I have called flipkart over 8 times to get this resolved but get only robotic answers like, we will resolve, etc. No action taken by flipkart yet.

I have ordered 3 jeans from flipkart on 10/10/2018, it was supposed to delivered on 18/10/208, as it did not delivered on the mentioned date so i register a complaint, and they mentioned, your product will get delivered within 24-48 hours.

As it was still not delivered, so i called them yesterday morning and person who spoke to me he told product is already out for delivery and by eod you will get all these 3 product. After that same day around 4pm again i got a call and she told we are looking for the issue, give us 24-48 hours and then will get back to you.

I told, how come it can happen, morning it was out for delivery and now some issue came and you need another 48 hours.

Its a big fraud going on at flipkart, they have taken the amount from customer and now product are not getting delivered.

Team pl do the needful.

Regards,
Ashish

*strongly recommend flipkart to change their courier partner i. E ekart logistics in silchar (The local publics buy less from flipkart due to those frauds in ekart silchar)*
The order delivery was getting delayed so i personally went to ekart logistics office only to find out that the office has been transferred to an unknown place (Google maps still show the old location). I called several times but it either showed busy, not reachable or switched off. They can call you though through the same number. So they called me once and gave me an unknown location (But thanks to google maps) and told me to take the parcel from there. I told them to wait for 5 mins i'll be reaching there. So, i went there within 10 mins and after 1 hour of tiresome waiting no one arrived, no one even called. That's a total betrayal flipkart and it really creates a negative impression. Finally, i cancelled my order and thinking to buy the same from a different website. Thank you.