Flipkart Complaints & Reviews

I ordered a MI tv 4a 43inch and 32 inch on 26th of October from flipkart. My order no was OD[protected]. But flipkart seller was cancelled my order. During placing my order I made the payment through AXIS Bank Debit card full amount (Rs: 32, 398). But till date I have not received the amount refund to my account. I have called several times to customer service and mailed also but nothing happened. Now more than three days over but till date I have not received the amount refund to my debit card account. I need your help on urgent basis, because this is very big amount Please help me.

Regards
Chandrasekar
Mail: b.[protected]@gmail.com
Phone: [protected]

I order no OD[protected] but i not received due to mistakes of customer care person. during first attempt courier boy denied to exchange my old mobile but i went to ekart hub and shown my mobile they said we can consider for the exchange but courier boy had commented rejected so, we can not deliver to you. So i called customer care to reattempt the my product 5 time but they did not do at last they automatically consider cancellation and send refund message. they keep block my full amount for 15 days. Take some serious action.

Order id - od[protected]
Order date - 10-oct-2018
Product ordered - lg washing machine front load (8kg)
Amount - rs. 42, 990
Product delivered on - 19-oct-2018
Product delivered - lower version of same machine (Less features and 7kg)

Look and feel of the lower grade machine was the same as the one i ordered. Luckily, on careful scrutiny of the product, i could understand that it's a lower grade machine (Less features and lesser kg then i ordered).

I spoke with flipkart customer executives for approx. 6-7 times where they promise to resolve the issue and get the product returned, but all efforts in vain.

On checking flipkart app l, i understand that they just keep extending my resolution time, perhaps coz that would breach my time limit for returning the product to them.

Further, despite knowing that i was delivered wrong product, they asked lg to send the installation guy to come at my residence and install the washing machine.

On continuous follow up, some guy showed up at my residence to take return - pickup the product. But he informed that his hand was injured and would need two more guys. So he left promising that he will come back next day. The guy never came the next day and the phone numbers that he shared were wrong.

All this appears to be a cheap trick of flipkart so that the customer is rendered unable to return the machine back to them with given time limit.

I also lodged a complaint against he seller for cheating me with wrong producy, but no action till date is taken against the seller.

To add to the misery of returning the product to flipkart, my credit card bill got generated and i have to pay the sum from my own pocket.

Flipkart is hands in glove with such sellers who are playing with customersripping the. Off their money with such cheap tricks.

Dhaval ranpura
+91 [protected]
[protected]@gmail.com

I placed an order for acer predator helios 300 laptop on october 12th, 2018 in the sale. The expected delivery date was 25th october. But on 25th i received a message that due to unforeseen circumstances the courier is unable to deliver and will deliver on or before 28th october. On 27th i got a call from flipkart and they said that the seller is not responding and you have to reorder it or cancel it if you want refund. I paid 60, 500 on oct 12th and now the price of the laptop is 90, 000. I am a student of b. A./l. L. B and was saving money for months to buy a good laptop. When i finally found it on the sale, i immediately ordered it and now they are saying that i can't get it for this price.
First fault of the company is that they can't contact their own registered seller.
Second fault is my mental harassment.

I ordered 3 door wardrobe on date 10 october 2018, and it will get on 28 october 2018 at saras nagar, ahmednagar
But the seller in ahmednagar cancelled my order, beacuse he don't want to make home delivery, hence he cancelled my order, he don't want to get me the product, but i am waiting for this from 16 days, my time was lost because of waiting, pls help me

I have order a shoe, during big billion day and it was said to deliver on or before 24/10/18. But still now ne updates of shipment is send to me. When i called the customer care executive, he said to pay some compensation with delivery of item on 31/10. But when i ask him whether what will happen if item not delivered on 31st, he was not able answer and when i asked him to connect to higher official, he asked me to wait and disconnected the connection. The same repeated when i called to customer care again. Also once before the same kind issue happened and they cancelled my order without my knowledge and simply bluffed me and waisted my time and money

Hello,
I'm purchase 4 orders in this bbd. Due to these orders your cs team blocked my account. Actully these orders for my personal use not for resale. My orders these for my relatives and diffrent address and different names. But they can't understand my problem. I'm regular customer from 2014. Pls solve my issue so i'm continous my shopping.

Thanks
Satnam singh
[protected]

I have ordered honor 106gb ram 128 gb honer mobile, received 6gb ram and138 gb rom mobile - seller (Indiflashmart) 3rd party vendor of flipkart refused to refund. Need you support in order to make this vendor take the materials back from my end. Seller refuses to pick the mobile from me. I have been told the same will be picked up at 10:30 am on 20.10.2018 whereas at 3:43pm on 20.102018 i have received a notification on my flipkart app stating that, you refund rejected, we have delivered your order, thanks for shopping with us. I have attached few images for your reference. Please do the needful.

I ordered a redmi note 5 pro blue 64gb on 14th october in big billion days and it's delivery date was 22nd october and till now i have not got my delivery and the product is showing only in one location since 19th october there is no update in tracking id.. This is really pathetic flipkart please look into the matter and make the delivery as soon as possible

Below are my order details
Order id - od[protected]
Associated email id - [protected]@gmail.com
Incident raised on 22nd october - update from flipkart customer service for [incident: in[protected]]

Flipkart mentally harrassing me by rejecting my request order, i kept replacement request 8th day of purchase, flipkart cancelled my request and not giving my replacement, technician noticed the defect n uninstalled tv and kept a side, now no one come up with solution, flipkart torturing me alot, changing resolution datesas per their covinience
Flipkart order id od[protected]

Order id - od[protected]
My lenovo laptop i brought for an offer price. I had waited for the delivery date. Later they just postponed the date two time. Till the date they aren’t given me a word about the delay in delivery as specific as happened. They are actually cheating the customer by providing false offer prices and when we order they initially make as a delivery issue and later asks to cancel the product as if the mistake happened from my side. Now i cannot purchase in this offer price. This is exactly cheating. I need a solution asap or. Else i ll be forced to complain in court.

This is regarding vu 55 inch tv, where it got replaced and still the issue http://exist.So we request you to take action immediately. This is 5th time we are contacting you guys and still no responce.
Complaint number from flipkart :
8j[protected]flpkrt-7319632
Complaint from flipakart:
8j[protected]flpkrt-7352886
Vu compalint id:
Vu311219
Kindly change the status of the request in flipkart and let us know the further action contact :[protected], teja. [protected]@gmail.com

Hi team

Name:- rajesh sahu
Mob :- [protected]

I ordered intex brand mobile battery but they delivered lava battery.
After that i sent request for replacement to send correct product. Now again they sent me lava battery. Again wrong product.
This time they sent defective product. And now they are no responding to replace and cancle product.
They delivered 2 times but still i didnt got correct product

Order number:-od[protected]
28th-oct-2018

As per said on the call flipkart has still not returned my refund as they told me that they have the power to overwrite and refund the money to customer but still they say wait till the product reaches the seller as already 6 to 8 days have passed after cancellation but still flipkart ppl are giving new new reasons
Return order id[protected]
Order id od[protected]
As the product was order on 11th oct not delivered and very new new reasons where given still for refund aslo they are doing the same thing are you going to solve this or still takw 1 month

Gladsoon-india-emoji-decorative-cushion-pack-4
Od no:od[protected]
Item i have order emoji of 4 pieces but i received only two pieces so i cancelled my order that flipcart send me amount refund no:[protected] but still not receiving money so please can give details when we can get our payment so please can give any status details.

I am unable to sign up in flipkart. Whenever i type password in set new password it says account already exists. But when i am trying to reset the password it says unable to process the request. Because of this issue i am unable to order in flipkart. Please resolve this issue as early as possible.
My phone number - [protected]
Mymail id - [protected]@gmail.com.

Dear sir,
I had ordered happy wall abstract paper on 14th oct (Order id-od[protected]. To my surprise the item which was delivered was totally different from what i ordered. It was some nursery theme wallpaper. I was very disappointed first because i wanted to surprise my wife with that after pasting it on wallpaper. Another surprise came when i found the product has no return policy. Is this a way to play with customer feeling???...
I want replacement as soon as possible.

I ordered one tempered glass for my j3 pro. But i got a tempered glass exactly not matching with j3. On the pack it is written tempered glass for j3 pro, please replace the product. Do not cheat your customers. When i check for replacement unfortunately return policy is not available for the product.

I got this screen guard on oct 27 and materials supplier is "easybizz2017". Please give me exact product by replacing the delivered item.

You can reach me on: [protected]

Dear team,
I have of order idod[protected] samsung j4 plus on replacement basis, the pick boy seen my phone and pushing his figure nail on screen, while the pushing figure nail my phone screen broken after that he has left from there.
I need to replace my screen or other wise i will go to consumer court.

Thanks & regards,
Kuldeep sharma
Mob.[protected]/[protected]

I have ordered 2 quantity havells fan (Cod) on big billion day and recieved only one quantity that too a wrong product was delivered.
Payment for two fans was done at the time of product delivery (Unaware that package has only one quantity).
When a request for replacement was placed only one fan was delivered and other was pending. It has been 15 days and nothing has been resolved.