Flipkart Complaints & Reviews

On flipcart i ordered 64 gb pendrive but they ordered sd card when i call them to call center they denied to give pendrive on replecment to sd card due seller mistake i had to suffer i want my ordered any how in for days another i post this mistakes on social media everyware and also legally proceed about this problem as soon as rectify your mistake

I am a loyal customer of flipkart since 2 yrs. They send only one email which is
We'd like to let you know that your recent order has been cancelled as our systems have observed a trend in your purchase history that suggests that the items you've purchased are for reselling and not for personal use.
This would also mean that you will no longer be able to login to your flipkart account.
But i mailed them that i have not order those products for reselling purpose
But they have no given me any reply

I mailed them this
As per you i am using this account for reselling purpose
But due to my father's big profit in his business he told me that i want to give some gift to his employees that is the reason i order those phones

I would kindly request you to unblock my account
As i am regular user of flipkart
You have trusted me so much from give me flipkart plus to flipkart cardless credit services
I assure you that those products were for our end consumption
Kindly unblock my account because it has very good facilities in it like flipkart cardless credit and flipkart plus
I assure you that this account was never used for reselling purpose and will never be used for the same
Please unblock my account because i don't want to miss those lovely services of flipkart
Thank you

Thanks,
Name - sandeep kumar
Email id - [protected]@yahoo.com

The order was placed in flipkart from kolkata.
The package of the product was completely torn, the holder sticky portion was filled with dirt, the stand was fully scratched, the joint pieces were completely broken. The person selling such products should be banned. Strict action must be taken against them. I have never received any such product from amazon.
Worst experience. You take customers for granted. This is not correct. We pay before seeing the product. A feature should be introduced where in delivery boy would make a video if the customer wants to view the product condition before paying for it for those who had bad experiencees earlier

1st flipkart supplied a defective product. Then they refused to replace it. After fighting for replacement they are now delivering it at wrong address & refusing to help me.
Pathetic attitude of customer service team. Even after pleading with them they say they cant help & if you have a problem cancel the replacement & restart the replacement process!

@flipkart this is purely consumer harassment. Biggest mistake of my life to order a smartphone from flipkart. Big billion days is just a joke to make a billion people fools in the name of discounts. I was delivered a defective product which they so called technical expert called non defective. After multiple escalations i got another technical review. This time they acknowledged the defect & promised replacement! Now these guys are doing the replacement at the wrong address! Wow! They will use this as an excuse for replacement failure & then again reject replacement!

Hello sir

Flipkart played big billion days sale for 5 days between 10 october to 15 october wherein they advertised to sell phones on discounted prices (Same did amazon).

I ordered a phone on 11 october 12:30 am midnight which actually prices at 13000 but during sale they showed it is available for under[protected] so i made online payment and bought this.

It has been 10 days and they have not delivered the phone and i have been calling them since 15 october regularly to inform about this case but they say they can't do anything as it is out for delivery as per their system. Please add what can i do from here.

If i cancel the order they will refund the amount but i won't be able to buy the same phone at same price again because now they are showing/selling the same phone at 13000 i am feeling that i have been made a fool.”

Here are some of the details:

Order id: od[protected] registered mobile number: [protected]

Received below message yesterday :

Sorry, our e-kart executive was not able to reach you on phone for shipment fmpp[protected]. Please reach out to the executive on [protected] with pin 124 - valid only for today.

Undelivered: asus zenfone max pro m... With tracking id fmpp[protected] from flipkart.com could not be delivered today. We will deliver tomorrow.

If this can be done today that will be very helpful, please give me pin for today to contact e kart.

This time i was delivered a phone in good condition but the redmi note 5 pro phone was 4 gb ram whereas i paid for 6gb ram. I discovered this immediately after the delivery and called flipkart. They apologised and told me 'seller offers refund' saying 6gb is not in stock. I requested for the difference amount of 2k to be refunded.
I submitted my old moto g4 + as exchange during bb sale and not willing to live without any mobile.

I am surprised how seller truenet commerce is unwilling to take this option. I request you to either replace the current phone with 6gb or refund the difference amount (4gb ram redmi 5 pro costs 2k less than its 6gb counterpart)... Not full refund.
Thanks,
Prasad

Dear flipkart,

I have already raise query about invoice no. Fab3c[protected] invoice date:[protected],

I have received pen drive dt.28.09.2018, but i have opened pen drive 13.10.2018, because i am very busy in that days & trust on flipkart it is sold genuine products. But i am wrong, both pen drive is duplicate.

Please find enclosed pen drive photo with red colour mark.

1. Font size of 64 gb & 32 gb is different. (That is this pen drive is duplicate)
2. Please check red colour arrow mark – both pen drive number is same. (Number is : sdcz50-032g)
3. Also check serial number is same in both pen drive : bh[protected]b

Please check & confirm. & replace my pen drive is urgent basis.

I had not received my order but while tracking my order they showing my order has been dedlivered.
I already paid my product price through phone pay. This not good for consumer. I am totally dissatisfied. This is a complete fraud way kindly solve my problem my problem as early as possible because i already paid a payment of this product.
Delivery person not call nither seller share mobile number of delivery boy.
I haven't received my order yet. I request to flipkart solve this is issue earliest.

In andhrapradesh eastgodavari district kakinada :in ekart hub team leaders behaviour is not good :vendors r very cheap for there :without informing after field time they will kept unauthorised shipments to runsheet : iam one of the vendor from vx press :suffered and feel very much :the relative brothers of team leaders want to have training first :vijayawada c. E. O also not taken serious :please take siviour action flipkart is good service :but this type of employes not suitable for service :

I have created a return request against the order no. Od[protected], od[protected] and also talk to the customer represantative. The response is too much bad from the flipkart executive and deny to return the product. Basically complain is both of the product is not recieved as
Per the description mentioned of the website and the product is too much heat while when we use for 10 min. And my purpose was not fulfilled of this item so i have created the return. When10 days is over they will said we are not able to return the product beacuse of return or refund duration is over. I have talk many time but still resopons is poor. I have purchase many of the item flipkart but this time flipkart is doing fraud. This is too much.

I have not received my order but while tracking my order they showing my order has been dedlivered.
I already paid my product price through phone pay. This is completely fraud with costumers. Kindly solve my problem as early as possible because i already paid a payment of this product.
The delivery boy not call me and neither
He's mobile number share with me.
I had not received my order. Please solve this issue earliest.

My flipkart account is blocked as i hadn't did anything wrong den how can they block my account rather if we got any issue den we return that product obviously den how can they block my account with these stupid reasons as m their old customer from may years. I had bought something of rs 583 n i don't want any further issue regarding that i didn't paid the pay later amount as they blocked my account so how i pay??.. So kindly resolve this that how i can pay the pay later amount as my account got blocked or to reopen my account so that i can pay.. Resolve it as soon as possible

I ordered this product on 11th october. Today is 21st october. This product is not even in shipment. I called and complaint for the same 2 days ago. And nothing is happening. I was promised a call to let me know the statu s of my order. But nothing is happening. I want to know when i will be getting my ordered product. Its annoying and frustrating. No one is helpful at all to let me know the that on which date i will receive my order. I want this issue to be ressolved within 48 hours. I want my product within 48 hrs. All i am promised is a call back which never happened. I want my order to be deliverd in 48 hrs.

Hi, i have placed an order for fastract watch on sale and it was about to be delivered on 15 october. But product was out for delivered on 12 october since i was not available at my office address that day i was not able to collect. After that i followed up with flipkart everyday asking them to delivery it. But after that no response from their side they said it will be deliver but on 20 october. They cancelled my order stating that seller has cancelled it, please place new order and they also claimed my address is wrong. Flipkart have delivered 5- 6 product to me on same address. All this happened because the watch price has increased again. I wasted my two week and energy for this order with flipkart. Please take some action.

Order id = od[protected]

Replacement id:
[protected]

Dis is regarding replacement of my order.

I have received defect poco f1 and then raised replacement request but the jeeves marked the request as completed without properly analyzing the phone. As per the process, jeeves company doing technical visit. First time technical visit completed but he did not submitted right report.

Prob= heating issue
Sometimes sim card not found
Shutdown suddenly
If a customer is clearly saying that he is not satisfied with the product and wants the replacement, how on earth can you guys make him to use the defect piece.

I ordered a bag from flipkart on 13 oct 2018 but my order is still not shipped as on 21 oct 2018.
Though the promised date of delivery is 23 oct 2018. Tell me what to do now
Order no - od[protected].
Iam a regular customer of flipkart and ordered many products but this delay is so disgusting and customer care executive is still saying only one word "your order will deliver by 23 oct 18".

My order real me 2 pro was placed in filpkart on 11th oct. And 13th was delevry date but till time filpkart not give me my product and just give a date by date on customer care can you help me or not now my passions was gone plz try to resove my problem otherwise we meet on court becose my payment is done on 11th.

Pushprajsinh jadeja
[protected]

I bought a washing machine and my ticket id 8j15-27013flpkrt-6958339. Since last 6 days i got a msg from jeevs that his service engineer will come for instalation but he didnt come. I received machine on 15 th october but till today no one responce on my complaint from your side. I think your company are not capable to do instalation of all items in time. 2 month back i bought a tv and face same problem.

My email id is [protected]@rediffmail.com and my number is [protected],
Order vivo v9 youth from flipkart order id is od[protected]

Order new phone againest my old phone but delivery boy has not taken my old phone as it has some scratches then i complaint to flipkart n send pic of phone then they send mail phone is ok and will give new phone in exchange i got mail on 14th oct.. But till now not received my phone.

I placed an order for samsung galaxy on7. On 24th sep 2018 i received samsung galaxy j7 which is different model. The mobile phone cover and mobile looks old, i tried switching on the phone it didn't start so i charged it for 3-4 hours but the battery charging percent shows 3%. Simultaneously, i raised the refund request. The product was supposed to be picked within 2-3 days, i didn't receive any updates from flipkart. So on 3rd day i called the flipkart and they told me that the problem will be resolved within 48hours. I waited for the call from flipkart but i didnt receive any response. Daily after multiple follow ups after 10 days the delivery boy came to pick the product but he denied to pick the phone stating that the mobile is not getting on. They only gave me the different model of phone in bad condition and they were not ready to take it back. At the time of refund/return request which i have raised it on the same day of delivery i. E.24th sep 2018 i highlighted all this points. I called the customer care and they told me to be calm and they will raise the new cancellation request on my behalf. They told me again the same thing i will be receiving call regarding the confirmation on exchange/refund and the product will be picked within 48hours but there were no response. After few days i receive the call from flipkart customer care and they blamed us for the product and said they are not going to pick the phone and refund the amount. Again i called the customer care and this is the 3rd time they raised the new cancellation request. After multiple followups through emails and calls the delivery boy picked the product on 4th or 5th of oct 2018 and the amount got refunded by 18th oct 2018. The entire incident took almost 20-25 days to close. I have such a bad experience and i am completely dissappointed by the service. Flipkart being a good quality service now provides such a bad product and poor service to customer. I ordered it for gift purpose but such a bad experience i have lost my trust on flipkart. I never faced this kind of problem with any of the online service but patna flipkart servicd is soo bad.