Flipkart Complaints & Reviews

Hi,

I have booked a mobile moto z2 play during big billion day sale.
The original price of the product was Rs. 27999, after offer we purchased it for
8369 (including exchange) .

The order id is :0d[protected].

When I saw the status of the delivery it was showing out for delivery since 19th October.

When I called ekart logistics they informed me that the mobile is lost.
They told me to call customer care of flipkart .
We called few times and every day they are telling it will be delivered on eod of the called day.

Please look into the issue and help us by delivering the mobile.

Hi team,

I have ordered a watch of cost 165 including the delivery charge of 65, total 230. I have paid the amount via net banking. But when the watch arrived the delivery boy told me that i have to pay the amount. I paid the amount 2nd time, and as per the delivery boy's instruction i waited for 1 day, didn't received any payment till now.

Kindly find the order id and everything
Order id - od[protected]
Name of the product - talgo new arrival red robin season special rriiksmallbk iik round dial black rriiksmallbk watch - for women

Please look into the matter and refund my money at the earliest

My Flipkart I'd is [protected]@rediff.com and my mob no.is [protected]..there is delay in delivery of my various items..it's happening continuosly..promised date was 25/10/18 but I have not received my parcel yet..ekart is logistic partner...same case happened with my friend also..delivery is always delayed...please do something...

I am disappointed and frustrated with my recent experience on online purchasing of a product "Redmi Note 5 Pro (Black, 64 GB) from flipkart.

On 11th Oct'18, I ordered it. However, it did not arrive within the stated time frame. When I called and raised complaint i have just got fake commitment and new deadline for delivery. Even after 15 days, i am still struggling to track and get my product delivery.

I paid 13k for this item and I still want it. I have requested to ship another immediately, and provide me with a tracking number but there is no proper response from customer care team of flipkart.

My order number is #OD[protected] . I expect to receive the product with no further delays.

Sincerely,
Rakesh Rane

I ordered a honor 9n (Midnight black, 32 gb) from flipkart on 12th october 2018. The order id is od[protected]. The headsets arrived on 15th october. The outer packaging looked intact. However, type seal of the box provided by honor was broken. I immediately call customer support team and return request citing missing complain. He told me before 27th october my issue is resolve. After that, 23 october 2018 received mail your current return request has been closed then i called customer support team he told me before 27 october 2018 contact me any concern department but till now no any call/email received from flipkart.

My account is blocked. I am not able to login my flipkart account so please unblock my account and provide resolution.

I have placed an order for 2 sarees on flipkart. One of the sarees i received was of a different color so requested to refund my money as the return was open and flipkart provided me with the option of both refund and replacement while i was purchasing and placing the order. As i requested for a refund, flipkart was supposed to pick up my order. They didn't come to my address to pick up the order but they marked that i had given them some...

Sir i had made a purchase on flipkart a laptop (Macbook air 13 inch) which was on bigbillion day offer and order went successfully placed. Even its dipatched to near facility too. All of sudden seller cancelled the order claiming that the cancelled by the seller as they can only fulfill orders for a limited quantity of this item. This hurt my feelings very bad. I want to claim compensation. Sir please help me.

I just ordered a t-shirt through flipkart and made net payment but the transaction did not complete and my money got cut from bank and i place the same thing through cod yesterday and i got message from flipkart.
We have received a request for your order with txn id:tx[protected] and are trying to confirm the payment with your bank. If your amount has already been deducted, your order will be confirmed shortly.in case we are not able to confirm your payment, we will refund the entire amount to your account/wallet automatically.

My name is abhishek jain and i am writing here for one of my order from flipkart.

I order samsung 345 l frost free double door 3 star refrigerator (Order no
Od[protected] on 11oct2018 in big billion sale.

I was told delivery by 21stoct2018 but unfortunately, it didn't deliver till
Now and in every call to customer service i was told that within 24hrs it
Will deliver but today one of executive told that please cancel order we
Cannot deliver.

Request you to please look into this and get it delivered as soon as
Possible.

Eagerly waiting for your reply.

Hi,

I ordered a real me 2 pro phone during the big billion sales (Order id od[protected]. The expected delivery was on 19th october.

The delivery status in the website has not changed since 15th oct, its still showing "dispatched to motherhub_csk"

I have been repeatedly following for the delivery of this product. Whenever i speak to customer care, i only get response saying wait till tomorrow, it will get delivered by tomorrow. (Promised first the delivery will take place by 20th, then 21st, then 25th and 26th) they promised five dates post the expected delivery date and failed in all previous dates as promised.

I really don't understand whats the issue and what can be done.

I am totally disappointed with the service, this i never expected such type of service from a company like flipkart.

I bought a galaxy s7 with buy back option.in the 11th month the buy back option got disappeared from the flipkart website. So i raised a complaint and the customer person mentioned so fault from the flipkart side and asked me to order any mobile and they will pay the excess amount.
So i ordered a new phone and the delivery person told there is a small spot in the mobile so cant take for exchange. When purchased the buyback it was only mentioned no major damage should be there. Also it was mentioned if there is damage there will be reduction in the buy back amount. Both the options are not given for me.
The customer care persons are also rude and didn't help to solve the issues.

Hi, i purchased a panasonic phone p101 from flipkart. This phone is very slow and hangs very frequently. Now when i called your customer support, i was asked to perform some trouble shooting and i had a reset it. Just imagine that i got a new phone and after 1 day i had to reset it as factory. But i did whatever was told to me but since morning i am facing the same problem. Just now ur tech executive visited and he was not able to solve my problem and he also told that there is a defect in this series and brand!! I am surprised that no where ur website says that it's a bad product and u are selling this product with 10 days refund/return policy. Pls look in this as i am not satisfied with the product.

Dear seller,

I was order redmi note 5 pro but still not get proper revert from flipkart end.

If customer change his address, then why flipkart not directly co ordinate with seller to despatched order as early as possible.

No senior persons contact with us, regarding this issue.

What exactly issue is there (Flipkart end), this not happening in amazon.

Find details below of my product, please despatched it ontime

Order no. Od[protected]

Delivery address
Prashant ashok govale
Centrum house, 7th floor, centrum direct ltd., cst road, kalina, opposite nafa bus stop mumbai - 400098, maharashtra
Phone[protected]

Sir, i have purchased a bag pack from flipkart with order id od[protected]. After receiving the product there was no tag on the bag so i have requested return for the product. Agent from flipkart came to pickup the product and denied to accept the product by saying that tag is compulsory for return. I escalate d the matter to complaint department but they also told the same thing and closed my complain. Kindly so the needful to aolve the issue asap.
Thank you

I have bought honor 10 from flipkart's bbd sale and mobile gets very hot during usage of camera and very difficult to hand on it. Two times your technician has visited and both the times they have accepted the fact that yes mobile is very hot and not easy to handle but as both the time temperature was 49% (Mobile was formatted and without sim card) and 42% (Video was recorded in hd mode inplace of 4k mode) they were unable to help me. Any time my mobile's temperature goes upto 49c and they are saying that this is normal but it is very difficult to hold mobile with such high temperature and their service is just pathetic.

Sir,
I had ordered (Oid - od[protected] afast light fixtures (Pack of 4) 2 nos and have received only 2 fixtures. Moreover, the price i had ordered them at during the sale has reduced further. However i do not mind the price difference but sure do expect them to deliver a total of 8 fixtures as mentioned on the order page. Upon contacting their call centre i was told that they would issue a refund although the same fixtures were still listed as pack of 4 yesterday on their site and similar fixtures individually were priced around 550 each.

I was order redmi note 5 pro but still not get proper revert from flipkart end.

If customer change his address, then why flipkart not directly co ordinate with seller to despatched order as early as possible.

No senior persons contact with us, regarding this issue.

What exactly issue is there (Flipkart end), this not happening in amazon.

Find details below of my product, please despatched it ontime

Order no. Od[protected]

Delivery address
Prashant ashok govale
Centrum house, 7th floor, centrum direct ltd., cst road, kalina, opposite nafa bus stop mumbai - 400098, maharashtra
Phone[protected]

Dear mam/sir

This is for your kind notice that i received dead mobile set (Nokia 6.1 plus) on 23.10.18 with order id - od[protected] but when i received the product, it was damaged. Mobile phone is not getting on in any condition.
So i request to flipkart for replacement and then i received a call from your customer care executive and they suggest me to charge the mobile from another charger, i do the same thing which your executive told me but still phone is not getting on.
Day after tomorrow i got email from flipkart that i am not giving you any response of your call and we hope your mobile is now in good condition.
How can you judge or suppose that suddenly mobile is in good condition?

Kindly replace nokia 6.1 plus soon otherwise i have to take legal action. I am already fed up with your service and finally i don't have any option to get out from this problem which i am facing.

Please find attached file of order id and return request no.

Thanking you
Ritu

I booked redmi note 5 pro on[protected] and made a payment of rs.8497/- with exchange of my old redmi 4a mobile. The amount has been taken from my credit card but order has not confirmed and after 1-1-2 hours received mail regarding rejection of my order if the order is not confirmed why you had taken amount from my credit card.
If its a technical issues then why delay in making refund as i got one more mail mentioning my refund will be credited within 6-8 business days. What is this sir first you take money from customer without giving any product and for refund you need 8 days is this what flipkart's business strategy to take money from customer and not delivering goods and keeping our money for 8 days. Pls check with amazon policy if the product order rejected same day they will credit the amounts collected. That is the reason they are no 1. Pls solve my issue at the earliest.

Hi team,

On 13th october 2018, i ordered 2 'samsung wired headset' and 1 'boat bassheads 220 super extra bass wired headset'. The expected delivery was 20 oct.

On 20th oct, i received a mail from flipkart mentioned that the order will be delivered by tomorrow (21st oct) but received nothing.

On 22nd i called flipkart support and the representative escalated the issue and i have been told that you will get your order by 26th oct.

Yesterday i got an email and a call from flipkart and suggest to cancel the current order and order the same product again. It doesn't make any sense to me. Why flipkart guys are asking me to order it again when the order is already there.

Order number - od[protected]

Thanks